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6 REPAIR AND CALIBRATION
To ensure that your instrument meets factory specifications, we recommend
that it be submitted to our factory Service Center at one-year intervals for
recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
number (CSA#). This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of
the shipping container. If the instrument is returned for calibration, we need
to know if you want a standard calibration, or a calibration traceable to
N.I.S.T. (includes calibration certificate plus recorded calibration data).
Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Tel:
Fax:
repair@aemc.com
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are
available.
NOTE: All customers must obtain a CSA# before returning any
instrument.
7
TECHNICAL AND SALES ASSISTANCE
If you are experiencing any technical problems, or require any assistance
with the proper operation or application of your instrument, please call, mail,
fax or e-mail our technical support hotline:
Chauvin Arnoux
200 Foxborough Boulevard
Foxborough, MA 02035, USA
Phone: (800) 343-1391
Fax:
techsupport@aemc.com
www.aemc.com
NOTE: Do not ship instruments to our Foxborough, MA address.
®
, Inc. d.b.a. AEMC
(800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
(603) 742-2346 or (603) 749-6309
®
, Inc. d.b.a. AEMC
(508) 698-2115
(508) 698-2118
®
Instruments
®
Instruments
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