Xerox AltaLink B80 series User Manual page 230

Troubleshooting
Probable Causes
The way the printer was installed on the network
could be an issue.
Application and print driver have conflicting tray
selections.
D D o o c c u u m m e e n n t t P P r r i i n n t t s s f f r r o o m m W W r r o o n n g g T T r r a a y y
Probable Causes
Application and print driver have conflicting tray
selections.
P P r r i i n n t t e e r r i i s s M M a a k k i i n n g g U U n n u u s s u u a a l l N N o o i i s s e e s s
Probable Causes
One of the trays is not installed correctly.
There is an obstruction or debris inside the printer.
The printer beeps at each touch on the control panel.
230 Xerox ® AltaLink
User Guide
® B80XX Series Multifunction Printer
Solutions
• Ensure that the printer is connected to the
network.
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow
print speeds.
• To test the printer, print an information page,
such as the Configuration Report. If the page
prints, there could be a network or printer
installation issue. For help, contact the system
administrator.
For details, see Document Prints from Wrong
Solutions
1 Check the tray selected in the print driver.
2 Access the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
4 Check that you have the latest print driver
installed. For details, go to
support/ALB80XXsupport.
Note:
To have the print driver select the tray,
set the tray used as the paper source to Auto
Selection Enabled.
Solutions
Open and close the tray from which you are printing.
Power off the printer and remove the obstruction or
debris. If you cannot remove the obstruction, contact
your Xerox ® service representative.
Check the Alerts setting. For details, refer to the
System Administrator Guide at
support/ALB80XXdocs.
Tray.
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