Xerox AltaLink B80 series User Manual page 240

Troubleshooting
3. In the left side door, use the green tab to lift cover 1b, then carefully remove any jammed paper.
Note: If the paper is torn, remove all torn pieces from the printer.
4. To close the left side door, push the door firmly, until it clicks into place.
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g P P a a p p e e r r J J a a m m s s
M M u u l l t t i i p p l l e e S S h h e e e e t t s s P P u u l l l l e e d d T T o o g g e e t t h h e e r r
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
The feed rollers are dirty.
240 Xerox ® AltaLink
User Guide
® B80XX Series Multifunction Printer
Solutions
Remove some of the paper. Do not load paper past
fill line.
Remove the paper, align the edges, and then reload
it.
Remove the paper from the tray, and replace it with
new dry paper.
Try a new ream of paper.
Use only Xerox ® -approved paper. For details, refer to
Supported Paper.
With a clean, lint-free cloth moistened with water,
wipe the feed rollers until they are clean. For details,
refer to Cleaning the Printer.