Xerox Phaser 3635MFP Service Manual page 53

17-700 to 810 Server Error RAP
17-700 A BOOTP server error has occurred but the automatic assigning of an IP address is
working.
17-710 A BOOTP server error has occurred and the automatic assigning of an IP address is
not working.
17-800 A DHCP server error has occurred but the automatic assigning of an IP address is
working.
17-810 A DHCP server error has occurred and the automatic assigning of an IP address is not
working.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Go to the relevant procedure:
• 3635 Checkout
• 3550 Checkout
3635 Checkout
• Go to GP 4 System Administration
to TCP / IP Settings. Disable dynamic addressing.
• Switch off, then switch on the machine. Re-enable dynamic addressing.
• If the fault persists, again disable dynamic addressing. Assign a new static IP address.
3550 Checkout
• Switch off, then switch on the machine.
• If the fault persists assign a new static IP address. Go to
Tools. Select Machine Settings, Network Settings, TCP/IPv4, Static/IP Address.
Status Indicator RAPs
17-700 to 810, 17-900
Tools. Select Connectivity and Network Setup. Scroll
GP 4 System Administration
17-900 802.1X Authentication Error RAP
17-900 The 802.1X authentication failed.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
Perform the following:
1. Ensure that the 802.1X EAP type, username and password for the machine authentica-
tion switch and authentication server match.
April 2010
2-44
WARNING
Phaser 3635MFP/WorkCentre 3550