Dc001 Reset Auditron Master Pin (3635 Only); Dc109 Embedded Fax Protocol Report - Xerox Phaser 3635MFP Service Manual

dC001 Reset Auditron Master PIN (3635 only)

Purpose
To reset the Auditron and the System Administration password to the default, (1111).
NOTE: The Auditron and the System Administration password is the same item.
Procedure
1. Enter diagnostics, GP 1 Diagnostics
2. Select Diagnostic Routines, then select Other Routines, then select 001 Reset
Auditron Master PIN.
3. Select Reset Auditron Master PIN.
4. Select confirm or cancel.
Phaser 3635MFP/WorkCentre 3550
Entry.

dC109 Embedded Fax Protocol Report

Purpose
This procedure allows the CSE to print out the Fax protocol report. The protocol report contains
the protocol information about the last fax transmissions. The protocol report contains the fol-
lowing:
• Date and time.
• The Fax number and Fax name.
• Machine firmware versions.
• The communication summary with the time and a FCF column. The FCF column will dis-
play abbreviations, refer to Table
Procedure
Print the relevant report:
• 3635 Report
• 3550 Report
3635 Report
1. Enter diagnostics, GP 1 Diagnostics
2. Select Diagnostic Routines.
3. Select Fax dC Routines, then select 109 Protocol Report.
4. Select Print.
5. The Print Report button greys out until the job has been submitted. The Fax card builds
the protocol report job and places the job in the Fax NVM. This is the equivalent of an
active Fax job in the Fax card queue.
6. The protocol report is printed, refer to
3550 Report
1. Enter diagnostics, GP 1 Diagnostics
2. Select Report and press the OK key.
3. Select Protocol and press the OK key.
4. The Protocol report is printed, refer to
Analyse the Fax Protocol Report
For an example of a Fax protocol report, refer to
• The time column records the time at which each event occurs, from the start of the com-
munication.
• The S/R column shows if the Fax job was sent or received.
• The FCF data column contains information regarding the type of information being
exchanged.
• The FIF column providing a Hex value of the data information contained in the G3 facsim-
ile information field.
If the protocol report shows a fault and go to the
col report does not show a fault, go to the
April 2010
6-33
1.
Entry.
Analyse the Fax Protocol Report.
Entry.
Analyse the Fax Protocol Report.
Figure 1.
20-100 to 20-900 Fax Faults RAP. if the proto-
20A Fax Faults Without a Code RAP.
General Procedures/Information
dC001, dC109