Xerox 3635MFP - Phaser B/W Laser System Administration Manual
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Xerox 3635MFP - Phaser B/W Laser System Administration Manual

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System Administration Guide

Xerox Phaser 3635

Xerox WorkCentre 4260 Series System Administration Guide
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Summary of Contents for Xerox 3635MFP - Phaser B/W Laser

  • Page 1: Xerox Phaser 3635

    System Administration Guide Xerox Phaser 3635 Xerox WorkCentre 4260 Series System Administration Guide...
  • Page 2 Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice.

  • Page 3: Table Of Contents

    Xerox Phaser 3635 ........
  • Page 4 Install the Print Driver ............50 Xerox Phaser 3635 System Administration Guide...
  • Page 5 Use the Feature ............. 71 Xerox Phaser 3635 System Administration Guide...
  • Page 6 Server Fax and Embedded Fax ......... . . 89 Xerox Phaser 3635 System Administration Guide...
  • Page 7 User Preferences ............105 Xerox Phaser 3635 System Administration Guide...
  • Page 8 Use the Xerox Standard Accounting ........
  • Page 9 Security @ Xerox ........
  • Page 10 Configure Xerox Secure Access on the Device ....... . .
  • Page 11 General Device Alerts ..........167 To Edit Xerox or Administrator Support Contact Details ..... . . 168 18 Software Upgrade ......................169...
  • Page 12 TABLE OF CONTENTS Xerox Phaser 3635 System Administration Guide...

  • Page 13: Introduction

    User accounts. Machine Models The Xerox Phaser 3635 is capable of being used for copying, printing, faxing and scanning. The features and functions available on your machine depend on the model you have purchased.

  • Page 14: Xerox Phaser 3635

    Standard Scan to E-mail Standard Standard Embedded Fax Standard USB Flash Drive Standard Standard 250 MB Memory Option Option Configuration 500 Sheet Paper Tray 2 Option Option Stand Option Option Foreign Interface Option Option Xerox Phaser 3635 System Administration Guide...

  • Page 15: Control Panel Overview

    Control Panel Overview Control Panel Overview Interrupt Services Display and Power Job Status Services Printing Home Log In/Out Touch Screen Help Clear All Stop Start Language Machine Status Dial Pause Cancel Numeric Entry Keypad Xerox Phaser 3635 System Administration Guide...
  • Page 16 1 Introduction Xerox Phaser 3635 System Administration Guide...

  • Page 17: Machine Connection

    2 Machine Connection This chapter shows you how to connect your machine to a network and configure Ethernet settings. Connection Ports Front View USB Port Xerox Phaser 3635 System Administration Guide...

  • Page 18: Rear View

    Interface Ports Front USB 2.0 Port This port is provided for connection to a USB flash drive and is used as an input port for printing jobs, storing jobs and performing a software upgrade. Xerox Phaser 3635 System Administration Guide...

  • Page 19: Rear

    The Power On button is located at the rear of the machine. Complete the Steps shown by the Installation Wizard If this is the first time the machine has been powered on, the Installation Wizard will run. Xerox Phaser 3635 System Administration Guide...

  • Page 20: Administrator Access

    • 100 Mbps Full-Duplex • 10 Mbps Half-Duplex • 100 Mbps Half-Duplex Set the Ethernet speed on the Xerox machine to match the speed set on your hub or switch: Speed Machine Setting 10HD (Half-Duplex) 10HD or Auto 100HD 100HD or Auto...

  • Page 21: Printing A Configuration Report

    To view the [Internet Services Welcome] screen: At your Workstation, open the Web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter] or click on the [Go] button. For example: Xerox Phaser 3635 System Administration Guide...

  • Page 22: Setup Http

    Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox device is not compromised. To change the admin password: At your Workstation, open your web browser and enter the TCP/IP Address of the machine in the Address bar.
  • Page 23 IMPORTANT: Do not forget the password or you could be completely locked out of the system, requiring a Service call. Click on [Apply]. Click on the [OK] button when the confirmation message box appears. Xerox Phaser 3635 System Administration Guide...
  • Page 24 2 Machine Connection Xerox Phaser 3635 System Administration Guide...

  • Page 25: Network Installation

    Existing operational network utilising the TCP/IP protocol. Ensure that the machine is connected to the network. Static IP Address for the machine. Subnet Mask Address for the machine. Gateway Address for the machine. Host Name for the machine. Xerox Phaser 3635 System Administration Guide...

  • Page 26: Procedure

    LPR print jobs through, it is recommended that you do this with extreme caution as most LPR spoolers are set to send print jobs to the default port of 515. Touch [Save]. Touch [HTTP] and ensure it says Enabled. If not, touch [Enable]. Xerox Phaser 3635 System Administration Guide...

  • Page 27: Configure Dynamic Ipv4 Addressing Using The Machine User Interface

    Existing operational network utilising the TCP/IP protocol. DHCP or BOOTP Server should be available on the network. Machine should be connected to the network via Ethernet Cable. Xerox Phaser 3635 System Administration Guide...

  • Page 28: Procedure

    ONLY with extreme caution as most LPR spoolers are set to send print jobs to the default port, 515. Touch [Save]. Touch [HTTP]. Touch [Enable]. Touch [Save]. Xerox Phaser 3635 System Administration Guide...

  • Page 29: Configure Ipv4 Or Ipv6 Settings Using Centreware Internet Services

    Select the [Multicast DNS] enabled box if you want to enable the device to perform DNS queries over IP Multicast. This is essential for the Apple Bonjour protocol to map a host name to an IP address, used to advertise the services of the device. Xerox Phaser 3635 System Administration Guide...

  • Page 30: Ipv6

    The Router Prefix is derived from router advertisements. Select a router address prefix from the list supplied in the [Router Prefix] menu. Click [Add] to populate the prefix for manual entry address. Enter the manual IPv6 address (interfaceID) to append to the Router prefix. Xerox Phaser 3635 System Administration Guide...

  • Page 31: Test Access

    When your access to CentreWare Internet Services is encrypted, enter “https://” followed by the Internet address, instead of “http://”. DHCP/DDNS: • Release Registration – Allows DHCP resources to be released when the machine is powering down. This is a display-only item and shows “Enabled”. Xerox Phaser 3635 System Administration Guide...

  • Page 32: Appletalk

    Touch [Network Setup]. Touch [AppleTalk]. Touch [Protocol]. Touch [Enable]. Touch [Save]. Touch [Name and Area]. Touch [Printer Name]. Enter the name using the on screen keyboard. When you are finished, touch [Save]. Touch [Area Name]. Xerox Phaser 3635 System Administration Guide...

  • Page 33: Netware

    Enterprise Print Services (NEPS) allow Administrators to manage print resources centrally from anywhere on the network. The Xerox NDPS/NEPS Solution allows you to use Novell NDPS/NEPS with many models of Xerox printers. Refer to www.xerox.com for installation procedures and to download the Xerox NDPS Solution.
  • Page 34 The default values are recommended. When you are finished, touch [Save]. • Select the desired setting for the [SAP Rate] by touching the arrow buttons. • Touch [Save] again. Touch [Close] three times. Xerox Phaser 3635 System Administration Guide...

  • Page 35: Unix

    Enter sam to start the System Administrator Manager (SAM). Click on the [Printers and Plotters] icon. Click on [lp] spooler. Click on [Printers and Plotters]. Click on [Actions: Add Remote Printer/Plotter...]. Enter the following information into the [Add Remote Printer/Plotter] form: Xerox Phaser 3635 System Administration Guide...

  • Page 36: Solaris 2.X

    -d queuename /etc/hosts. Verify that the job prints at the machine. Solaris 2.x Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: Xerox Phaser 3635 System Administration Guide...

  • Page 37: Procedure

    Enter Exit to exit the Bourne shell. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. Xerox Phaser 3635 System Administration Guide...

  • Page 38: Sco

    Ensure that you can Ping the machine from the SCO workstation. Perform the following steps to create a machine print queue on a SCO UNIX workstation using either the GUI or the TTY method. Xerox Phaser 3635 System Administration Guide...
  • Page 39 Click on [Enter] to accept the default for a non-SCO remote printer. Click on [Enter] to accept the default for non-default printer. Click on [Enter] to start the process for adding a queue. Enter q to quit the rlconf program. Xerox Phaser 3635 System Administration Guide...

  • Page 40: Linux Cups

    In the [Device] menu, click on [Internet Printing Protocol]. Click on [Continue]. Enter ipp://hostname/ipp/printername. Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine. Click on [Continue]. Click on [Xerox] in the [Make] menu.

  • Page 41: Dynamic Addressing

    Log in, at the Linux Client, as root in a terminal. Enter printtool. The Red Hat Linux Print System Manager will launch. Click on the [Add]. The [Add a Printer Entry] window will appear. Xerox Phaser 3635 System Administration Guide...

  • Page 42: Dynamic Addressing

    Ensure that the [File Limit] reads 0. In the [Remote Host] area, enter the IP Address of the Xerox machine. In the [Remote Queue] area, enter the Print Queue Name from step 10. DO NOT click on the [Input Filter] option.

  • Page 43: Linux Lprng

    The spool directory is the directory where print jobs are stored and is a subdirectory of [/var/spool/lpd]. Add the name of the print queue to the end of the subdirectory path. In the [Hostname/IP of Printer] area, enter the hostname or IP Address of the Xerox machine. Click on [OK].

  • Page 44: Cloning

    Do not close the web browser. Clone a Machine Within the [General Setup] area of CentreWare Internet Services, click on [Cloning]. You have one of the following cloning options: a) All features - DO NOT deselect any checkboxes. Xerox Phaser 3635 System Administration Guide...

  • Page 45: Install Clone File To Another Device

    Click on the [.dlm] cloning file located on the laptop or PC. Click on [Open]. Click on [Install] to submit the file to the machine. The machine will not be available over the network for several minutes. Xerox Phaser 3635 System Administration Guide...
  • Page 46 3 Network Installation Xerox Phaser 3635 System Administration Guide...

  • Page 47: Print Drivers

    If the CD autoruns, click on [Exit]. Verify that Print Services for Unix is loaded Click on [Start]. Click on [Control Panel]. Double-click on [Add or Remove Programs]. Click on [Add/Remove Windows Components] in the left hand column. Xerox Phaser 3635 System Administration Guide...
  • Page 48 Click on [Start], [Control Panel] and double-click on [Programs and Features]. Double-click on [Windows Features]. In the [Turn Windows Features on and off] window, expand the [Print Services] menu. Click on [LPR Port Monitor] to enable the service. Xerox Phaser 3635 System Administration Guide...

  • Page 49: Install Printer Driver

    Click on the [Browse] button. Locate the Drivers folder on the CD and select the required Printer Driver file [.inf]. Click on the [Open] button. Click on the [OK] button. Click on the Printer Model from the list. Xerox Phaser 3635 System Administration Guide...

  • Page 50: Internet Printing Protocol (Ipp) Port

    Click on the [Connectivity] link. Click on the [Protocols] link. Select [IPP] in the directory tree. Select [Enable]. The Printer URL will show the http:// IP address of the device and the ipp:// IP address of the device. Xerox Phaser 3635 System Administration Guide...
  • Page 51 Address] in the URL field. The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine Configuration Report, depending on the name resolution used by your network (WINS or DNS). Click on the [Next] button. Xerox Phaser 3635 System Administration Guide...

  • Page 52: Raw Tcp/Ip Printing (Port 9100)

    Click on the [Status] tab. Click on the [Reboot Machine] button and click on [OK] to reboot machine. The network controller takes approximately 60 seconds to reboot and network connectivity will be unavailable during this time. Xerox Phaser 3635 System Administration Guide...
  • Page 53 [OK] button. d) Click on the [Next] button. e) Uncheck the box [Query]. f) Click on [Settings]. g) Click on [Raw]. h) Ensure 9100 appears as the Port Number and click on the [OK] button. Xerox Phaser 3635 System Administration Guide...

  • Page 54: Appletalk Printing

    ® AppleTalk Information Checklist The AppleTalk settings must be correctly configured on the machine. Locate the CentreWare Print and Fax Drivers CD delivered with your machine. Xerox Phaser 3635 System Administration Guide...

  • Page 55: Install The Printer Driver

    If the AppleTalk protocol is not listed, install it using the documentation provided by Microsoft, then return to this page. Follow the steps below that are specific to your operating system: Windows XP a) Click on [Start]. b) Click on [Network Connections] Xerox Phaser 3635 System Administration Guide...
  • Page 56 If you want this to be your default printer, click on [Yes]. Click on the [Next] button. The [Printer Sharing] screen appears. If you will be sharing this printer with other clients, then: a) Select: Xerox Phaser 3635 System Administration Guide...

  • Page 57: Usb Printing (Windows Xp/2000/2003)

    Insert the CentreWare Print and Fax Drivers CD into your CD drive. Select the required USB printer driver. Select the correct printer model from the list. Click on the [Next] button. The printer driver will install. Click on the [Finish] button. Xerox Phaser 3635 System Administration Guide...

  • Page 58: Configure Your Print Driver

    Job Storage requires the Save Job for Reprint feature to be enabled. Click on the [OK] button. Accounting If you have an Accounting feature such as Xerox Standard Accounting or Network Accounting installed, you can enable Accounting in the driver. For further information, see Chapter 12, Network Accounting on page 107.
  • Page 59 In [Paper], select the paper you want to use for the covers. d) If you want to use blank or pre-printed covers, select [Blank or Pre-printed]. If you want to print images from your document on the covers, select [Printed]. Xerox Phaser 3635 System Administration Guide...

  • Page 60: Configure The Windows Printer Driver

    Right-click on the printer in the Printers list and select [Properties]. Windows 2000/2003 a) From the [Start] menu, click on [Settings] then [Printers]. b) Right-click on the printer icon and select [Properties]. Windows XP Xerox Phaser 3635 System Administration Guide...
  • Page 61 Click on the [OK] button. d) Click on [Printing Preferences]. e) Change any default printer settings, as required. f) Click on the [OK] button. g) Verify that the test page is printed at the machine. Xerox Phaser 3635 System Administration Guide...

  • Page 62: Manual Print Driver Configuration

    Locate the CentreWare Print and Fax Drivers CD delivered with your machine. Install the Print Driver Load the CentreWare Print and Fax Drivers CD into your CD drive. Open the CD and select the required language, if necessary. Xerox Phaser 3635 System Administration Guide...
  • Page 63 Click on the [Close] button. Click on the [Printer Setup Utility] on the Dock. Double-click on the Hard Drive icon on the Desktop. Double-click to open [Applications]. Double-click to open [Utilities]. Double-click to open [Printer Setup Utility]. Xerox Phaser 3635 System Administration Guide...

  • Page 64: Configure Your Apple Mac Print Driver

    Enter the IP Address of the printer. Enter the Print Queue Name. (You may leave this blank). Click on [Xerox] from the Printer Model list. Select your Printer Model from the list. Click on [Add]. The machine will appear in the Printer List.

  • Page 65: Unix

    System Administration CD1. • Xerox Features - Job type (e.g. saved job or fax), 2 sided, output destination. A summary of settings is shown under Summary. When you have set the options you require, select [File] and [Save As], and enter a name for the Preset.

  • Page 66: Print Driver Options: Enable/Disable The Banner Sheet

    Press the <Machine Status> button. Touch [Tools]. Touch [User Interface]. Touch [Job Sheets]. Touch [Banner Sheets]. Touch [Enabled] or [Disabled]. Touch [Save]. Press the <Log In/Out> button. Touch [Confirm] to exit the Tools Pathway. Xerox Phaser 3635 System Administration Guide...

  • Page 67: Network Scanning

    Ensure that the machine is fully functioning on the network. TCP/IP and HTTP protocols must be enabled on the machine so that the machine’s web browser can be accessed. Xerox Phaser 3635 System Administration Guide...

  • Page 68: Enable The Feature From The Machine

    This is used to scan to a Secure Web Server. File Transfer Protocol (FTP) Information Checklist Ensure that File Transfer Protocol (FTP) services are running on the Server or Workstation where images scanned by the machine will be stored. Xerox Phaser 3635 System Administration Guide...

  • Page 69: Procedure

    Enter the User Account and Password in the [Login Name] and [Password] entry boxes. NOTE: The supplied Username must have permission to access the Scan folder. Enter the Password again in the [Retype password] entry box. Select the [Select to save new password] checkbox. Xerox Phaser 3635 System Administration Guide...

  • Page 70: Server Message Block (Smb)

    Click on [IP Address] or [Host Name], enter either the IP Address or Host Name of the computer where the Scan Filing Repository (SMB Server / Workstation) is located. Enter the Port Number, if required (Default is 139). Xerox Phaser 3635 System Administration Guide...

  • Page 71: Http/Https

    Address bar. b) Press [Enter]. c) Click on the [Properties] tab. d) Click on the [Services] link. e) Click on the [Network Scanning] link. f) Click on the [File Repository Setup] link. Xerox Phaser 3635 System Administration Guide...

  • Page 72: Procedure

    Extract the downloaded file to the root of the [Web Services] home directory. Write down the path and filename as you will need it later. Create a login account for the Xerox machine on the Web Server: a) Create a home directory for the machine.

  • Page 73: File Destinations Setup

    Click on the [File Repository Setup] link. Click on the [Add] button within the [Alternate File Destinations] section. Optional Step: Enter a name to describe the Filing Destination in the [Friendly Name] entry box. Xerox Phaser 3635 System Administration Guide...

  • Page 74: Configure Custom Filenaming

    If the [Name] field is empty, then the value set in the Default Template will be used as the default document name. Advanced Using this option, you can enter more specific data formats and types, such as: • Date • Day of Month • Month • Year • Time (24 hour) Xerox Phaser 3635 System Administration Guide...

  • Page 75: Custom Naming

    Select one of the following options from the [Confirmation Sheet] drop-down menu: a) On - Prints a Confirmation Sheet after every Network Scanning job. b) Errors only - Prints a Confirmation Sheet only when the job is unsuccessful. Xerox Phaser 3635 System Administration Guide...

  • Page 76: Optional Step: Configure The Default Template

    Click on the [Services] link. Click on the [Network Scanning] link. Click on the [Default Template] link. Destination Services If you have the Server Fax feature installed, then you will see 2 options: • File • Xerox Phaser 3635 System Administration Guide...

  • Page 77: Fax Destinations

    Choose one of the following: • [Editable] if the User is allowed to modify the field value. • [Not Editable] to hide the Document Management Field. The Default Value will be used instead. Xerox Phaser 3635 System Administration Guide...

  • Page 78: Scan Options

    [Validate Data Before Scanning] checkbox. See Validation Servers on page 67 for more information. Click on the [Apply] button to accept the changes. Scan Options You can configure a variety of settings for your scanned images, including: Xerox Phaser 3635 System Administration Guide...

  • Page 79: Optional Step: Create A New Template

    Invoice number or Client name. The Administrator creates metadata entries when they configure Document Management Fields within a Network Scanning template. The Validation Server feature provides a way to reduce inconsistencies or inaccuracies in the data entered by a User. Xerox Phaser 3635 System Administration Guide...

  • Page 80: Information Checklist

    Enter the Response Timeout in seconds. This determines when the server will time out. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...

  • Page 81: Setup The Template Pool Location

    The Scan Template Management link within Internet Services allows Xerox Partners to enable the Template Management Application Program Interface (API). The Template Management API allows a Xerox Partner with their own template creation or management application to add, delete or modify templates stored locally on the Xerox machine, via their template management application.
  • Page 82 5 Network Scanning The Template Management API is designed to be used by Xerox Partners. For further information on Xerox Partners, refer to www.xerox.com. NOTE: The Template Management Application Program Interface (API) must be enabled in order for the WIA and TWAIN Scan drivers to be used.

  • Page 83: Store Files

    Workstation. Use the Feature You can either save a job at the machine or from your print driver. You can print jobs at the machine. Xerox Phaser 3635 System Administration Guide...

  • Page 84: Copy Jobs To The Machine

    Print Jobs to the Machine From your Workstation, open a document. Select [File] and then [Print]. Select the printer icon for your Xerox machine. Click on the [Properties] or [Preferences] button. Click on the [Job Type] drop-down menu and select the [Saved Job...] option.

  • Page 85: Print Files

    Touch the folder or file that you wish to print. If you have touched a folder, it will open to allow you to select your file(s) to print. When you select a file, a pop-up menu will appear. Touch [Add]. A tick will appear next to the file name. Xerox Phaser 3635 System Administration Guide...

  • Page 86: Further Information

    The On Demand Image Overwrite feature can be used to remove residual image data from the machine and protect against unauthorized retrieval of this information. See Chapter 15, Image Overwrite Security on page 138. Xerox Phaser 3635 System Administration Guide...

  • Page 87: 7 E-Mail

    @company.com. The end user can then enter part of an e-mail address and hit the .com key to append the domain address to his entry. See steps in General on page 77 to setup the Smart Key. Xerox Phaser 3635 System Administration Guide...

  • Page 88: Information Checklist

    At your workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Connectivity] link. Click on the [Protocols] link. Xerox Phaser 3635 System Administration Guide...

  • Page 89: Configure The Feature

    Confirmation Sheet, Read and Delivery Receipts to Sender, Smart Address Key #1 through #6 and Forwarding Email Address. Click on [Edit]. To change the e-mail [From Address], enter a valid e-mail address. Optional Step: Enter a From Name. Xerox Phaser 3635 System Administration Guide...
  • Page 90 [On Errors Only] - This setting will produce a Confirmation Sheet only when error information is indicated. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...

  • Page 91: Scan To E-Mail

    Select the required options in the [Layout Adjustment] area. Click on [Apply] to accept the changes. Click on [OK]. Filing Options Filing options allow you to specify the default e-mail file format. There are two options: Xerox Phaser 3635 System Administration Guide...

  • Page 92: Image Settings

    Select the [Flate Compression Capability] option. Click on [Apply] to accept changes. Click on [OK]. Optional Step: Setup Address Books Follow the steps in Chapter 8, LDAP Configuration and Address Books on page 81. Xerox Phaser 3635 System Administration Guide...

  • Page 93: Ldap Configuration And Address Books

    Obtain the IP Address or Host Name of your LDAP Server. The machine may also need a login name and password if the LDAP server is not configured to allow NULL names and passwords. Xerox Phaser 3635 System Administration Guide...

  • Page 94: Ldap Configuration

    Login Credentials to Access LDAP Server is set to [Authenticated User]. Click on the [Secure LDAP via SSL] checkbox if you want to enable Secure LDAP. Enter and select information, as required in the [Search Criteria] section. Xerox Phaser 3635 System Administration Guide...

  • Page 95: Verify The Ldap Settings

    Touch [Done]. The address will appear in the [Address List]. Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail inbox. Xerox Phaser 3635 System Administration Guide...

  • Page 96: Create A Local Address Book

    Click on the [Local Address Book] link. Click on [Import from File] and browse to the location of your Address Book File *.CSV. Highlight your *.CSV file and click on [Open] in the [Choose File] window. Xerox Phaser 3635 System Administration Guide...

  • Page 97: Add A New Address

    When you have added all the required names, touch [Close]. Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail inbox. Xerox Phaser 3635 System Administration Guide...

  • Page 98: Create A Group Address Book

    Touch the [Search] button. The person or people in the group will be added to the Recipients List. The machine will return matches. Touch the persons name in the list and select [Add (To:)]. Xerox Phaser 3635 System Administration Guide...
  • Page 99 When you have added all the required recipients, touch [Close]. Place a document in the document handler and press the green <Start> button. Verify that the recipient receives the scanned document in their e-mail inbox. Xerox Phaser 3635 System Administration Guide...
  • Page 100 8 LDAP Configuration and Address Books Xerox Phaser 3635 System Administration Guide...

  • Page 101: Server Fax

    This is achieved by connecting the machine to a network Fax Server which can manage fax transmissions throughout an organisation. The Server Fax feature uses Xerox Partner solutions. Refer to your Xerox Representative for further information. Server Fax and Embedded Fax The Embedded Fax and optional Server Fax services are mutually exclusive and only one of them can be enabled at any time.

  • Page 102: Insert The Feature Enablement Key

    TCP/IP and HTTP protocols must be configured on the machine so that the machine web browser can be accessed. Install and configure the Xerox Partner Enterprise Fax solution on your network. Refer to the manufacturer's documentation contained with the fax solution for instructions to complete this task.

  • Page 103: File Transfer Protocol (Ftp)

    FTP location, enter the FTP Port Number. (Default is 21). NOTE: It is recommended that the default port setting is used. Enter the Document Path to the location of the Fax folder in [Document Path]. Xerox Phaser 3635 System Administration Guide...

  • Page 104: Server Message Block (Smb)

    Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Services] link. Click on the [Fax] link. Click on the [Fax Repository Setup] link. Select [SMB] from the [Protocol] drop-down menu. Xerox Phaser 3635 System Administration Guide...

  • Page 105: Http/Https

    Click on the [Properties] tab. d) Click on the [Services] link. e) Click on the [Fax] link. f) Click on the [Fax Repository Setup] link. g) Select [HTTP] or [HTTPS] from the Protocol drop-down menu. Xerox Phaser 3635 System Administration Guide...

  • Page 106: Procedure

    Extract the downloaded file to the root of the [Web Services] home directory. Write down the path and filename as you will need it later. Create a login account for the Xerox machine on the Web Server: When a document is scanned, the machine logs in using the account, sends a POST request along with the scanned file, and then logs out.

  • Page 107: Optional Step: Configure Defaults

    Fax Server is also specified. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...

  • Page 108: Test The Server Fax

    Press the <Services Home> button on the Control Panel. Touch [Fax]. Enter a valid fax number. Load a document in the document handler and press the green <Start> button. Verify that your fax is received at the specified fax machine. Xerox Phaser 3635 System Administration Guide...

  • Page 109: 10 Embedded Fax

    Ensure that the machine has access to a telephone connection. Obtain the telephone number that you will configure as the machine's fax number. Verify the Embedded Fax feature installed on your machine. Connect your telephone cable(s) to the fax port(s) on the machine. Xerox Phaser 3635 System Administration Guide...

  • Page 110: Enable Embedded Fax From The Machine

    You can choose to forward the following: • Transmitted faxes only • Received faxes only • All faxes Procedure At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Xerox Phaser 3635 System Administration Guide...

  • Page 111: Forward To E-Mail

    To enable Fax Forward to E-mail, Default From Address in the [“From:” Field Options] area must be configured. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Xerox Phaser 3635 System Administration Guide...

  • Page 112: Print Local Copy

    Mail Server to which the fax has been forwarded to. This feature is not available if the Secure Fax feature has been enabled. Follow the steps in Chapter 7, Configure the Feature, Image Settings on page 80 to enable this option. Xerox Phaser 3635 System Administration Guide...

  • Page 113: 11 Lan Fax

    Enable LAN Fax (Windows Printer Drivers) LAN Fax must be enabled in your printer driver to support the LAN fax feature. LAN fax can be enabled automatically, with Bi-directional communication or manually. Both instructions are detailed below. Xerox Phaser 3635 System Administration Guide...

  • Page 114: Configure The Printer Driver - Automatically

    Click on [File] then [Print]. Click on your printer. If you have a [Properties] or [Preferences], click on it. Check that you are on the [Paper/Output] tab. Click on the [Job Type] menu. Click on [Fax]. Xerox Phaser 3635 System Administration Guide...

  • Page 115: Mac Os Users

    Open a document to fax and click on [File] and then [Print]. Click on the appropriate Xerox WorkCentre printer. Click on [Xerox Features] from the [Copies and Pages] menu. Ensure you are in the [Paper/Output] area and click on the [Job Type] menu.

  • Page 116: Setting Up A Cover Sheet

    4800 bps is a slower transmission rate but is less susceptible to errors. In some regional areas, the use of 4800 bps is restricted. Xerox Phaser 3635 System Administration Guide...

  • Page 117: Setup Phonebook Preferences

    If you want to use the current Cover Sheet notes, click on the [Always Use Current Cover Sheet Notes]. Click on [OK] when you have finished making your selections. Click on [OK] to close the [Fax] window. Xerox Phaser 3635 System Administration Guide...
  • Page 118 11 LAN Fax Click on [OK] on the [Paper/Output] tab to send your fax. The document will fax with the specified settings. Check that the recipient received the fax. Xerox Phaser 3635 System Administration Guide...

  • Page 119: 12 Network Accounting

    Ensure that the machine is fully functioning on the network prior to installation. Locate the Network Accounting Feature Enablement Key. Contact your Xerox Sales Representative if you do not have the Feature Enablement Key. This Feature Enablement Key contains the License Agreement and Kit Code Number to enable the feature.

  • Page 120: Insert The Feature Enablement Key

    12 Network Accounting Install and configure the Xerox-certified Network Accounting Solution Package on your network. Refer to the manufacturer's instructions with the network accounting package to complete this task. Test communication between the accounting server and the machine: a) Go to your Network Accounting Server.

  • Page 121: Configure Network Accounting

    User Interface. • [Mask User ID Details] and [Mask Account ID Details] - If you want user details to be replaced by asterisks (***) on the machine User Interface. Touch [Save]. Xerox Phaser 3635 System Administration Guide...

  • Page 122: Verify That Network Accounting Is Enabled

    Click on [Configuration]. Click on [Accounting]. Click on [Xerox Network Accounting] from the Accounting System menu. Click on either [Prompt for Every Job] if you want Users to enter their User and Account ID each time they print or click on the [Default Users] and [Account ID] checkboxes to hide the User and Account ID information (then no entry is required for each job submission).

  • Page 123: Mac Os X

    Click on [Properties]. Click on [Configuration]. Click on [Accounting]. Click on [Xerox Network Accounting] from the [Accounting System] menu. Click on the [Prompt for Every Job] option if you want Users to enter their User and Account ID each time they print.
  • Page 124 If the printer drivers are distributed without the option enabled, workstation Users will need to configure the drivers. If the drivers are not properly configured, jobs sent to the machine will be deleted. Xerox Phaser 3635 System Administration Guide...

  • Page 125: 13 Xerox Standard Accounting

    13 Xerox Standard Accounting This chapter explains how to set up the Xerox Standard Accounting feature of the machine. This is the procedure to follow to install and setup this feature: Overview on page 113 Information Checklist on page 114...

  • Page 126: Information Checklist

    The XSA feature is mutually exclusive from any other accounting feature. If XSA is enabled at the machine, you cannot enable Foreign Device Interface or Network Accounting. Xerox Standard Accounting can be enabled via the CentreWare Internet Service. Each machine supports a maximum of: •...

  • Page 127: Enable Xerox Standard Accounting From The Machine

    Click on [Properties]. Click on [Configuration]. Click on [Accounting]. Click on [Xerox Standard Accounting] from the Accounting System menu. Select one of the following options: a) Prompt for Every Job - Users will be prompted to enter their details every time they submit a job.

  • Page 128: Mac Os

    NOTE: The Group Account can be numeric values up to a maximum of 12 digits. Group Account IDs must be unique. Enter a name for the Group Account in the [Account Name] box, for example Xerox group. NOTE: The Group Name can be alphanumeric characters to a maximum of 32 characters.

  • Page 129: Create A User Account

    Create a User Account Click on the [Properties] tab. Click on the [General Setup] link. Click on the [Xerox Standard Accounting] link. Click on the [Manage Accounting] link. Click on the [Add New User] link. Enter a [User ID] for the User. The User ID can contain alphanumeric characters to a maximum of 32 characters, for example: A10.

  • Page 130: Exceeding Usage Limits

    Exceeding Usage Limits Each time a User logs in to the machine after they have reached their usage limit, a message shows on the machine’s User interface screen. The message notifies the User that “There is Xerox Phaser 3635 System Administration Guide...

  • Page 131: Use The Xerox Standard Accounting

    User that their limit has been reached. The job will be deleted from the print queue. The job may run over due to sheets committed to the paper path. User limits can be reset on the Internet Services Xerox Standard Accounting and Report and Reset screens.

  • Page 132: Account Example

    NOTE: The General Account can be numeric values up to a maximum of 12 digits. General Account IDs must be unique. Enter a name for the General Account in the [Account Name] box, for example Xerox general. NOTE: The General Name can be alphanumeric characters to a maximum of 32 characters.

  • Page 133: Optional Step: Reset User Limits

    Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [General Setup] link. Click on the [Xerox Standard Accounting] link. For a User Select the [Manage Accounting] link. Click on the [Limit Access] button next to the required User.

  • Page 134: Optional Step: Backup And Clone Settings To Another Machine

    You can then use this file to restore the data and settings on the machine or to copy the information to other Xerox machines. All the machines involved in the cloning procedure must have the same system software version.
  • Page 135 The XSA settings and data will be restored as they were when the back-up file was created. If you are cloning another machine you may want to change, delete or reset the XSA accounts as appropriate for the new machine. Xerox Phaser 3635 System Administration Guide...
  • Page 136 13 Xerox Standard Accounting Xerox Phaser 3635 System Administration Guide...

  • Page 137: 14 Smart Esolutions

    Supplies Assistant on page 127 Overview SMart eSolutions provides Xerox customers with a setup page to guide you through the steps required to configure the device for automatic meter readings. SMart eSolutions provides the ability to automatically send data to Xerox to be used for billing (MeterAssistant) and toner replenishment (SuppliesAssistant).

  • Page 138: Smart Esolutions Information

    Enrollment specifies whether or not the printer will communicate with Xerox. The options are: • [Enrolled] — Communication with Xerox is enabled. This is the default state for the printer. • [Not Enrolled] — Communication with Xerox is disabled. Select this option to stop communications with Xerox.

  • Page 139: Setup Meter Assistant

    The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance.
  • Page 140 14 SMart eSolutions Xerox Phaser 3635 System Administration Guide...

  • Page 141: 15 Security

    SNMPv3 on page 153 Security @ Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information web site located at www.xerox.com/security. Standard Authentication Overview Administrators can configure the machine so that users must be authenticated and authorized before they can access specific services or areas.

  • Page 142: Local Authentication

    Require Network Authentication. • Require Local Authentication. Information Checklist Ensure that the Xerox machine is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed. Xerox Phaser 3635 System Administration Guide...

  • Page 143: Configure Network Authentication - Kerberos (Unix/Linux)

    Click on [Always prompt for logoff after each Scan job], in the Logoff Reminder area, if you want to enable this service. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...

  • Page 144: Configure Network Authentication - Kerberos (Windows Ads)

    At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Security] link. Click on the [Authentication] link. Click on the [Authentication] link. Xerox Phaser 3635 System Administration Guide...

  • Page 145: Configure Network Authentication - Smb (Windows Ads)

    [Passcode] for the guest account. NOTE: You cannot leave the Passcode blank. Select the [SMB (Windows ADS) option as the Authentication Type. Click on [OK]. Enter your Default Domain information in the [Required Information] area. Xerox Phaser 3635 System Administration Guide...

  • Page 146: Configure Network Authentication - Ldap

    Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Click on [OK]. Follow the steps below to check that you have setup authentication correctly. Xerox Phaser 3635 System Administration Guide...

  • Page 147: Verify That Ldap Authentication Is Enabled At The Machine

    Enter a name to identify the User account in the [Username] field. Enter the login name for the User account in the [User Login Name] field. Enter the password for the User account in the [Password] field. Xerox Phaser 3635 System Administration Guide...

  • Page 148: Verify That Local Authentication Is Enabled At The Machine

    Enable 802.1X on page 137 Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.

  • Page 149: Information Checklist

    PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 Information Checklist 802.1X authentication must be supported on the network where Xerox machines are connected. Ensure that your 802.1X Authentication Server and authentication switch are available on the network. Create a Username and Password on your Authentication Server which will be used to authenticate the machine.

  • Page 150: Image Overwrite Security

    When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns. There are 2 image overwriting security methods available for purchase from your Xerox Sales Representative: •...

  • Page 151: Information Checklist

    IMPORTANT: The machine should not be in Diagnostics mode when the overwrite is started. (The touch screen indicates a status of 'Diagnostics Mode'- this mode is used by the Customer Service Representative when servicing the machine.) Xerox Phaser 3635 System Administration Guide...

  • Page 152: Use The Feature Over The Network

    IMPORTANT: The machine should not be in Diagnostics mode when the overwrite is started. (The touch screen indicates a status of 'Diagnostics Mode'- this mode is used by the Customer Service Representative when servicing the machine.) Xerox Phaser 3635 System Administration Guide...
  • Page 153 The Network Controller will then reboot and network functionality will be unavailable for several minutes. Once the machine has rebooted, verify that the overwrite operation has completed: • View the Confirmation Report, under Confirmation Details. The [Job Information: Status ESS Disk] parameter should read 'SUCCESS'. Xerox Phaser 3635 System Administration Guide...

  • Page 154: Scheduled On Demand Image Overwrite

    Once enabled, the feature becomes immediately operational and requires no configuration by the System Administrator. Information Checklist Before starting the Installation procedure, please ensure that the following item or task is available or has been performed: Xerox Phaser 3635 System Administration Guide...

  • Page 155: Enable The Iio

    Perform an On Demand Image Overwrite to ensure that the residual image data is overwritten from the machine. View the instructions in the On Demand Image Overwrite (ODIO) on page 138 to complete this task. Xerox Phaser 3635 System Administration Guide...

  • Page 156: Ip Filtering

    Enter the permittable IP Address(es) access to the device in the following IP Address table. Enter the IPv6 address in form of CIDR convention. Prefix indicates the number of leftmost bits to be referenced. Xerox Phaser 3635 System Administration Guide...

  • Page 157: Ip Sec

    Enable the Protocol by placing a checkmark in the [Enabled] box. Enter the a password in the [Shared Secret] and [Verify Shared Secret] boxes. Checkmark [Select to save new Shared Secret] box. Click on the [Apply] to save settings. Xerox Phaser 3635 System Administration Guide...

  • Page 158: Audit Log

    Audit Log: 1 = System startup 2 = System shutdown 3 = On Demand Image Overwrite started 4 = On Demand Image Overwrite complete 5 = Print job Xerox Phaser 3635 System Administration Guide...
  • Page 159 E-mail jobs - one audit log entry is recorded for each SMTP recipient within the job. Completion Status The Completion Status column shows the status of jobs and has the following values: • comp-normal - the job completed correctly. Xerox Phaser 3635 System Administration Guide...

  • Page 160: Machine Digital Certificate Management & Trusted Certificate Authorities

    Digital Certificates. SSL enables secure access to the machine. SSL requests include: • Administration of the machine via Internet Services. • Printing via Internet Services. • Use of Scan Template Management services. Xerox Phaser 3635 System Administration Guide...

  • Page 161: Information Checklist

    A certificate from a Certificate Authority or a server functioning as a Certificate Authority (for example Windows 2000 running Certificate Services) can be uploaded to the machine. NOTE: A separate request is required for each Xerox machine. Information Checklist Ensure that the machine is configured with the following items: An IP Address or Host Name must be configured on the machine.

  • Page 162: Create A Request For A Certificate Signed By A Trusted Certificate Authority

    (Privacy Enhanced Mail). Send the file to your Certificate Authority for digital signing. When you receive the signed certificate back from the Certificate Authority, upload the certificate to the machine: Xerox Phaser 3635 System Administration Guide...

  • Page 163: Enable Secure Http (Ssl)

    At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Properties] tab. Click on the [Connectivity] link. Click on the [Protocols] link. Click on the [SNMP] link. Click on the [Enable] checkbox. Xerox Phaser 3635 System Administration Guide...
  • Page 164 SNMP request that is received by the machine which contains an invalid community name. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...

  • Page 165: Snmpv3

    Enter the [Authentication Password]. Select the Algorithm type. Enter the [Privacy Password]. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Xerox Phaser 3635 System Administration Guide...
  • Page 166 15 Security Xerox Phaser 3635 System Administration Guide...

  • Page 167: 16 Xerox Secure Access

    Administrators can configure the device so that users must be authenticated before they can access specific services or areas. Xerox Secure Access provides a means of authenticating users via an authentication server and optional card reader. Xerox Secure Access and Accounting Secure Access can be enabled with the Network Accounting, Xerox Standard Accounting and Foreign Device Interface features to provide accounting functionality.

  • Page 168: Information Checklist

    Refer to the documentation with the authentication server to complete this task. Contact your Xerox Sales Representative if you do not have the Xerox Secure Access Server. If required, connect and configure your Secure Access Authentication device and card reader.

  • Page 169: Access The Authentication Page

    In [Default Title], enter a title that will display on the Xerox device screen. In [Default Prompt], specify the prompt that will show on the Xerox device screen to tell the user what they need to do to be authenticated at the device.

  • Page 170: Check The Server Configuration Address

    16 Xerox Secure Access Check the Server Configuration Address Check that the Xerox Secure Access Server has been configured to point to the device. If the feature has been configured correctly the address information should be populated with the address of the Xerox Secure Access Server.

  • Page 171: Centreware Internet Services (Cwis)

    Alert Notification on page 167 The CentreWare Internet Services Support page provides easy access to the Xerox web site. The page can also be set up to show Xerox support telephone numbers and the contact details for the system Administrator. on page 167 Overview CWIS uses the embedded HTTP Server on the machine.

  • Page 172: Information Checklist

    Press the <Log In/Out> button. Touch [Confirm] to exit the Tools Pathway. Access CWIS Use these instructions to access CWIS; the embedded web pages resident in the machine. Open the web browser from your Workstation. Xerox Phaser 3635 System Administration Guide...

  • Page 173: Network Factory Default Button

    The Alerts page allows you to view all current alert messages. Each alert will specify what the problem is and a solution to the problem. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Xerox Phaser 3635 System Administration Guide...

  • Page 174: Trays

    Trained - System Administrator needed to fix this problem. • Untrained - Normal User can fix this problem. • Field Service - Xerox Support needed to fix this problem. • Management - Network Administrator needed to fix this problem. No intervention required - A normal machine status.

  • Page 175: Billing And Counters

    Click on the [General Setup] link. Click on the [Billing & Counters] link. Click on the [Usage Counters] link. Click on the [Refresh] button to view the current usage in the Usage Counters area. Xerox Phaser 3635 System Administration Guide...

  • Page 176: Active Jobs

    Large print jobs need adequate space on your hard drive when printing through CentreWare Internet Services. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Print] tab. Xerox Phaser 3635 System Administration Guide...

  • Page 177: Image Settings

    Click on the [Properties] tab. Click on the [General Setup] link. Click on the [Image Settings] link. Select the required option for TIFF Color Compression. The default is TIFF Specification Supplement 2 (New JPEG). Xerox Phaser 3635 System Administration Guide...

  • Page 178: Portable Document Format (Pdf) Settings

    [Apply] button to accept the changes. Click on [OK]. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. b) [Undo] button to return the settings to their previous values. Xerox Phaser 3635 System Administration Guide...

  • Page 179: Alert Notification

    Alert Notification Alert Notification Customers can set the Xerox machine to notify Users or operators of problems as they occur on the machine. Alert Notification is configured via CentreWare Internet Services. General Device Alerts At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar.

  • Page 180: To Edit Xerox Or Administrator Support Contact Details

    17 CentreWare Internet Services (CWIS) To Edit Xerox or Administrator Support Contact Details At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. Press [Enter]. Click on the [Support] tab. Click on the [Edit Settings] button.

  • Page 181: 18 Software Upgrade

    Service Representative to be present. When should I upgrade the software? Xerox is continually seeking to improve its products and a software revision may become available to improve functionality on the machine. Your Customer Support Centre Representative will instruct you to upgrade your machine when it is necessary.

  • Page 182: Manual Upgrade Using A Usb Flash Drive

    Information Checklist Before starting the procedure, please ensure that the following items have been performed: Obtain the new software upgrade file for your machine from the www.xerox.com web site or from your Xerox Customer Support Representative. The upgrade file will have an extension of [.hd].

  • Page 183: Manual Upgrade Using A Usb Flash Drive

    IMPORTANT: It is important to obtain the correct upgrade file for your particular model of machine. Xerox recommends that the file is stored in a subdirectory on the USB flash drive so that it is easier to locate from the machine’s User Interface.
  • Page 184 The User Interface will indicate the status of the upgrade and the machine will reboot once it is complete. If you have chosen to print the Confirmation Report, it will be printed after the machine has rebooted successfully. Xerox Phaser 3635 System Administration Guide...

  • Page 185: 19 Troubleshooting

    If printing and faxing documents are not available from a workstation, re-install a print driver on the workstation. Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and solution of the problem. Xerox Phaser 3635 System Administration Guide...

  • Page 186: Network Scanning

    At a workstation on your network, login to the scan filing location with the User account and copy a file into the location. If you cannot do this, the Xerox machine will not be able to scan to this location.
  • Page 187 Within the Command Prompt screen, log in to your FTP server using the steps above. Type mkdir xerox to create a directory called xerox. A response of 'MKD Command Successful' will appear if the directory has been created. If 'Permission denied' appears, ensure that the User account has full read and write access rights to the scanning directory (repository).
  • Page 188 Refer to the Server Log which may reside in the following locations: IIS - c:\windows\system32\LogFiles\W3SVC1 or for Apache - /apache/logs/. b) Look for errors in script operations identified in the log, such as directory permissions denied, size limits exceeded, etc. Xerox Phaser 3635 System Administration Guide...

  • Page 189: Ldap

    Set the Maximum Number to one less than the LDAP server will allow. For example, if the LDAP server limit is 75, set the search results to 74 or less. This setting is located within the Internet Services LDAP screen. Xerox Phaser 3635 System Administration Guide...
  • Page 190 No LDAP entries fit the search Verify the Search Name Order is set to match the name syntax used criteria entered by the User. in your environment. This setting is located within the Internet Services LDAP screen. Xerox Phaser 3635 System Administration Guide...

  • Page 191: Server Fax

    At a workstation on your network, login to the fax filing location with the User account and copy a file into the location. If you cannot do this, the Xerox machine will not be able to fax to this location.

  • Page 192: Embedded Fax

    Fax Setups screens can be found in the User Guide delivered with your machine. Touch the [Tools] tab. Touch [User Interface]. Touch [Fax Service Settings]. Check that [Country], [Line Configuration] and [Transmission Fax Defaults] are setup correctly. Xerox Phaser 3635 System Administration Guide...

  • Page 193: Network Accounting

    Test the communication between the Network Accounting Server and the Xerox machine. At your Workstation, open the web browser, enter the IP Address of the Xerox machine in the address field, and press [Enter]. The machine Internet Services web pages should appear. If it does not, verify the IP Address settings on the machine.

  • Page 194: Printing

    I cannot print to the machine. Ensure that there are no network connectivity problems with the Xerox machine. Print a Test Page from the Xerox print driver to the machine to verify connectivity. Ensure that the print server is functional.

  • Page 195: Connectivity

    Address, check the network cables at the machine and the computer that you are using to ping the machine. Configure the Xerox machine with an Ethernet speed that matches the speed set on your hub or switch. Ensure that the Ethernet cable is correctly patched in at the hub/switch.
  • Page 196 If the machine is configured with a static IP Address, it will not use AutoIP. I cannot access CentreWare Ensure that the Xerox machine is configured with a valid IP Internet Services. Address. Ensure HTTP is enabled within the Tools area at the User interface (UI) screen.

  • Page 197: Store Files

    Store Files Store Files Problem Action I cannot store jobs Memory is full. Delete files from Store Files folders. Xerox Phaser 3635 System Administration Guide...
  • Page 198 19 Troubleshooting Xerox Phaser 3635 System Administration Guide...

  • Page 199: Wireless Connectivity

    Refer to the manufacturer's documentation for instructions on how to configure and connect the wireless adapter. Once the wireless adapter is connected to the Xerox machine. Follow the steps in Chapter 3, Network Installation on page 13., and Chapter 4, Print Drivers on page 35 to configure the network connectivity on the Xerox machine.

  • Page 200: Enable/Disable System Timer Values

    Xerox public MIBs are located at: http://ftp.xerox.com/pub/drivers/MIBs/ Customers can download the MIBs and use their SNMP tool to obtain the required information. Enable/Disable System Timer Values To enable or disable any System Timer Value for either of the following must be carried out on the machine: •...
  • Page 201 Select the timer value for hours (0 - 120 Hours) and for minutes (0 - 59 minutes) by touching the UP and DOWN arrow. Touch [Save] to return to the Timers menu. Press the <Log In/Out> button. Touch [Confirm] to exit the Tools Pathway. Xerox Phaser 3635 System Administration Guide...
  • Page 202 Xerox Phaser 3635 System Administration Guide...
  • Page 203 Apple Mac overview TCP/IP portable document format (PDF) install print driver print TCP/IP (OSX ) support 7, 20 AppleTalk trays Audit Log usage counters download Clone enable file file Xerox Phaser 3635 System Administration Guide...
  • Page 204 Unix Configure feature HP-UX advanced settings SCO Client e-mail image settings Solaris Client filing options Configure Static IP Addressing general Confirmation Sheet layout adjustment Connection scan to e-mail initial configure feature Consumables Xerox Phaser 3635 System Administration Guide...
  • Page 205 Forward to E-mail immediate Forward to Fax error 56, 91 Image Overwrite Security Full Overwrite overview 67, 74 Further Information Image Settings portable document format (PDF) Immediate Overwrite Error Incomplete Scan Install clone file Xerox Phaser 3635 System Administration Guide...
  • Page 206 125, 127 Meter Assistant LAN fax mac os windows Last Billing Meter Read Layout Adjustment NDPS/NEPS Layout/Watermark NetWare LDAP Netware configure Network Accounting general settings enable Verfiy settings test LDAP Authentication Network accounting configure Xerox Phaser 3635 System Administration Guide...
  • Page 207 USB flash drive e-mail Print Queue Linux CUPS dynamic addressing static addressing Linux LPR via PrintTool Paper/Output static addressing Print Services for Unix Personal Phonebook Printer Drivers Phone Line install for LPR port (Windows) Xerox Phaser 3635 System Administration Guide...
  • Page 208 Server Fax Repository configure 56, 58, 91, 92 Server Message Block TCP/IP Setup TCP/IP (Windows) address books Template AppleTalk Template Pool Location default template Test fax options local address book file destination Xerox Phaser 3635 System Administration Guide...
  • Page 209 Validation procedure Validation Servers general accounts Verify overview LDAP authentication enabled group account LDAP settings add users local authentication enabled overview network accounting use feature Xerox Phaser 3635 System Administration Guide...
  • Page 210 Index Xerox Phaser 3635 System Administration Guide...
  • Page 212 V5.0 15.07.09...

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