1. Clean the terminal of the 2 PDRM-EF-A PCBs (S) with lint-free paper impregnated with alcohol. Keep in mind that the error code "E747" or "E748" may

occur if the PCBs are not connected correctly.

Note: Take care not to insert the PCBs into the connectors askew.

2. If the symptom still occurs, replace the 2 PDRM-EF-A PCBs (S) with new ones, and then check to see if the symptom is solved.

FM2-9166 PDRM-EF-A PCB Assembly (S)

15.3.3.5.6 Paper skew/misalighment/failure to staple 1st copy set occurs at delivery unit of Finisher-Y1/Y2

Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880 / iR C3480 / iR C3480i / iR C3080i / iR C2550

[ Case in the field ]

Description

In staple mode, paper skew started occurring from the 2nd copy of the 1st copy set at the processing tray, and then stapling failure occurred.

Cause

The tip of the static-charge eliminators mounted to the paper exit (swing guide assembly) of the Finisher was deformed as shown in [B] relative to [A],

consequently preventing paper from being delivered normally.

Field Remedy

When the same symptom occurs, check the tip of the static-charge eliminators mounted on the swing guide assembly; if it has been deformed, replace the

eliminators with new ones.

FC5-3667 Static-charge Eliminator

FC5-5571 Swing Guide Assembly

F-15-53

F-15-54

Chapter 15

0016-6961

0016-9812

15-39

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