Canon Color iR C3480 Service Manual page 584

Code Main Cause/Detail of Detection
***: Finisher-Z1 ****: Finisher-Y1, Saddle Finisher-Y2 *****: Puncher Unit
E731 UFR PCB error
3000 The UFR PCB fails to be recognized at start-up.
3001 The UFR PCB fails to be initialized at start-up.
3002 Rambus fails to be initialized.
3015 Image data fails to be sent to the tip on the main controller PCB (main).
E732 Reader communication error
0001 DDI-S communication error
8888 When the different scanner model is detected.
9999 When the scanner is initially detected on a printer model (not error).
E733 Printer communication error
0000 The printer fails to be detected at start-up.
0001 DDI-P communication error
E740 Abnormality of the Ethernet board
0002 Incorrect MAC address is detected at start-up.
0003 Incorrect network ID is detected at start-up.
E743 DDI communication error (Reader side detection)
0000 The reader controller PCB detects communication error between the main
controller PCB and the reader controller PCB.
E744 Language file/BootROM error
0001 Language version and Bootable version in the HDD differ.
0002 The language size in the HDD is too large.
0003 Language in Config.txt in the HDD that should be switched fails to be found.
Switch to the language in the HDD cannot be done.
0004 Switch to the language in the HDD cannot be done.
1000 The BootROM for other model is connected.
1001 System version and BootROM version do not match.
2000 Incorrect engine ID is detected.
4000 Incorrect DC controller PCB is detected.
E745 Token ring board error
0001 Initialization of the token ring driver using PCI ends in failure.
0002 MAC address is abnormal when the token ring driver is initialized.
0003 Board information acquisition/setting is abnormal when the token ring board
is initialized.
0004 Connection error when the token ring driver starts up.
E746 Option board error
0003 The UFR PCB for other model is detected at start-up.
0004 The main controller PCB (sub) for other model is detected at start-up.
E747 Main controller PCB error (Image processing ASIC or memory control/communication control ASIC)
0000-1217 An error occurs in the main controller PCB (Main).
2000-3D00 An error occurs in the communication with the main controller PCB (Sub
PDRM-EF-A).
3F00-3F07 When Unmounting of the main controller PCB (Sub PDRM-EF-A) is detected. Disconnect and connect the main controller PCB (Sub PDRM-
4000-5D00 An error occurs in the communication with the main controller PCB (Sub
PDRM-EF-A).
6000-7D00 An error occurs in the communication with the main controller PCB (Sub R-A) Disconnect and connect the main controller PCB (Sub R-A), or
7F00 When unmounting of the main controller PCB (Sub R-A) is detected.
8000-9C00 A error occurs in the communication with the open interface PCB.
9F00 When unmounting of the main controller PCB (Sub RO-A) is detected.
Countermeasures
Check on connection of the UFR PCB , Replace the UFR PCB
, Replace the main controller PCB
Turn OFF and back ON the main power, Replace the UFR PCB
, Replace the main controller PCB
Check on connection between the reader controller PCB and the
main controller PCB, Check on the reader power supply
Check the scanner model and the scan type at: COPIER >
OPTION > BODY > SCAN TYPE, then make the scan type
setting as below.
0 for CIS model reader
1 for CCD model reader
Main power OFF/ON
Check on connection between the DC controller PCB and the
main controller PCB, Check on the printer power supply
Replace the Ethernet board , Replace the main controller PCB
(sub LAN-bar)
Disconnect and then connect the reader communication cable
connector, Replace the reader controller PCB, Replace the main
controller PCB
Upgrade the version of the Language file
Replace the BootROM
Replace the BootROM, Upgrade the system version
Re-install the system
Upgrade the DC controller PCB version
Check on connection of the token ring board, Replace the token
ring board
Check on connection of the cable, Check on power supply of
the MAU
Replace with an appropriate UFR PCB
Replace with an appropriate main controller PCB (sub)
Turn the main power off and turn it back on.
Replace the main controller PCB (Main).
Disconnect and connect the main controller PCB (Sub PDRM-
EF-A), or replace it.
Replace the main controller PCB (Main).
EF-A), or replace it.
Disconnect and connect the main controller PCB (Sub PDRM-
EF-A), or replace it.
Replace the main controller PCB (Main).
replace it.
Replace the main controller PCB (Main).
Disconnect and connect the main controller PCB (Sub R-A), or
replace it.
Disconnect and connect the open interface PCB, or replace it.
Replace the main controller PCB (Main).
Disconnect and connect the main controller PCB (Sub RO-A),
or replace it.
Chapter 16
16-11