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Resetting Your unit
At times, a support problem may require you to reset or diagnose your unit. It is best to
discuss this matter with your supplier or technical support.
You can perform a factory reset using either of the following methods
Using "facreset"
1. Power on the unit and type the following from a CLI session:
command
Local> su
Password> iolan
ADMIN:Local> facreset
Do you really want to do this (y/n) [n] ? y
Performing factory reset ...
Using Diagnostic
1. Connect a serial terminal (configured for 9600,n,8,1) to port 1 of the server.
menu reset
2. Power on the server and press "<cntrl> B" on the terminal five times in succession while
the unit LEDs are flashing (the firmware decompression phase).
The diagnostic menu is now displayed on the terminal.
3. Within the diagnostic menu, select the following options:
5. Reset
1. Reset all settings to factory defaults
q. Quit and boot server firmware
After this is done, the unit should start sending BOOTP request packets. This procedure is
useful for factory defaulting units which cannot be reached by TCP/IP. This includes
reassigning a programmed unit to a network to which the previously assigned IP address
does not belong.
Terminal Server User Guide
Resetting Your unit
Note
If you have an older unit with a reset button, to display the Diagnostic Menu proceed
as follows;
a. Press and hold down the reset button.
b. Power on your Terminal Server server unit.
The Diagnostic menu now appears.
c. Release the reset button.
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