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Black Box Terminal Server User Manual

Black Box Terminal Server User Manual

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March 2006
Terminal Server
User Guide
Version 1.0
5500182-10
Terminal Server User Guide
CUSTOMER
Order toll-free in the U.S 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com * E-mail info@blackbox.com

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  • Page 1 Order toll-free in the U.S 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com * E-mail info@blackbox.com...
  • Page 2 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
  • Page 3 FCC Requirements for Telephone-Line Equipment The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines. If this device is malfunctioning, it may also be causing harm to the telephone network;...
  • Page 4 Repairs to certified equipment should be made by an authorized maintenance facility—in this case, Black Box. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

  • Page 5: Table Of Contents

    Hardware ....................17 Software ....................18 Security ....................18 Supported Products/Versions ..........18 Web Browsers..................18 Typical Applications Summary..........19 Managing the Terminal Server .............. 19 Managing/Accessing devices attached to the Terminal Server..19 Network Security ..................19 Terminal Server User Guide...
  • Page 6 Terminal Server Components ......21 What’s Included ..................21 What You Need to Supply ..............21 Available Accessories ................21 Getting to Know Your Terminal Server ........22 LED Guide....................22 Console Mode vs. Serial Mode .............. 23 Powering Up the Terminal Server ..........23 Setting Jumpers .................24...
  • Page 7 Menu.................... 39 Accessing the Menu................39 Menu Conventions ................. 39 DHCP/BOOTP ................39 SNMP................... 40 Chapter 4 Configuring the Terminal Server....41 Introduction ................41 Configuring the Terminal Server ..........41 General Terminal Server Configuration ..........41 Terminal Server Services............... 41 COMredirect ....................
  • Page 8 UDP ......................46 Setting Up Users.................47 User Accounts..................47 User Levels....................47 Sessions ....................48 Users From LAN to Terminal Server to Serial Device ......48 Easy Port Access Menu ..............48 Configuring Network Options ...........48 Hosts ......................48 Gateways ....................48 Syslog ......................
  • Page 9 Starting a New Session ............. 55 Managing a Device Server ..............56 Populating the Terminal Server List ........... 56 Assigning a Temporary IP Address to a New Terminal Server..57 Adding/Deleting Static Terminal Servers ........... 57 Creating a New Terminal Server Configuration........58 Opening an Existing Configuration File ..........
  • Page 10 Downloading Terminal Server Firmware ..........79 Setting the Terminal Server’s Date and Time........80 Rebooting the Terminal Server.............. 80 Resetting the Terminal Server to Factory Defaults ......80 Resetting a Line ..................80 Custom Files ...................80 Saving Crashes to a Dump File............80 Downloading Terminal Definitions ............
  • Page 11 Show Hardware.................. 87 COMredirect Baud Commands ............. 87 Set COMredirect Remap-Baud ............87 Show COMredirect................87 User Commands ................ 88 Logged Into the Terminal Server Commands........88 Admin ....................88 Help....................88 Kill Line....................88 Kill Session..................88 Logout ....................88 Menu ....................
  • Page 12 Delete Community ................108 Delete Trap..................108 Set SNMP..................108 Show SNMP ..................108 TFTP Commands ..................109 Set Server TFTP................109 Hosts Commands ................. 109 Add Host................... 109 Delete Host..................109 Set Host.................... 109 Show Hosts ..................109 Terminal Server User Guide...
  • Page 13 Table of Contents Gateway Commands ................110 Add Gateway..................110 Delete Gateway................110 Set Gateway..................111 Show Gateways ................111 Logging Commands................112 Set Syslog ..................112 Show Syslog ..................112 Time Commands ..............112 Set Time................... 112 Show Time ..................112 Time/Date Setting Commands.............
  • Page 14 Communication Issues ............119 DeviceManager Problems............120 Host Problems ................120 Login Problems ................120 Problems with Terminals ............121 Unknown IP Address..............121 DHCP/BOOTP Problems ............122 Language Problems ..............122 Long Reboot Cycle..............122 Appendix B Utilities ............123 Introduction................123 COMredirect ................123 Glossary ................125 Index .................127 Terminal Server User Guide...

  • Page 15: Preface

    Terminal Server into your production environment Intended Audience This guide is for administrators who will be configuring the Terminal Server. Some prerequisite knowledge is needed to understand the concepts and examples in this guide: If you are using an external authentication application(s), working knowledge of the authentication application(s).

  • Page 16: Typeface Conventions

    Online help is provided in the DeviceManager. You can click on the What’s This button ( ) and then click on a field to get field-level help. Or, you can press the key to get window-level help. You can also get the User’s Guide online by selecting Help Help Topics Terminal Server User Guide...

  • Page 17: Chapter 1 Introduction

    ISDN adapters for branch remote access and Internet access All types of serial printers The performance and flexibility of the Terminal Server allows you to use a wide range of high speed devices in complex application environments. The Terminal Server will work in any server environment running TCP/UDP/IP.

  • Page 18: Software

    Logging via Syslog. Idle port timers, which close a connection that has not been active for a specified period of time. Ability to individually disable daemons/services that won’t be used by the Terminal Server. Supported Products/Versions Web Browsers The WebManager has been tested on Windows and Linux with the following web browsers: Netscape—7.x...

  • Page 19: Typical Applications Summary

    Through an SNMP agent, using the Terminal Server MIB. Managing/Accessing devices attached to the Terminal Server The Terminal Server can be configured to allow users or administrators to view or manage specific devices on the Terminal Server’s serial port across the Ethernet interface using two different methods.
  • Page 20 Typical Applications Summary Terminal Server User Guide...

  • Page 21: Chapter 2 Installation

    This chapter tells you what is packaged with your BLACK BOX Terminal Server, how to power up the Terminal Server to make sure it works correctly, and how to assign the Terminal Server an IP address through the LAN. ®...

  • Page 22: Getting To Know Your Terminal Server

    Power/Ready—(Green/Red/Yellow) Shows red at power up. If this LED remains red, indicates that there is a critical error (return to factory). Flashes green to indicate that the Terminal Server is booting. Flashes green/yellow when the firmware is being updated. Stays solid green to indicate that the Terminal Server is ready.

  • Page 23: Console Mode Vs. Serial Mode

    Powering Up the Terminal Server Console Mode vs. Serial Mode You will notice a little switch at the back of the Terminal Server for switching the Terminal Server to either Console or Serial mode. When the switch is down (ON), the Terminal Server is in Console mode; when the switch is up, the Terminal Server is in Serial mode.

  • Page 24: Setting Jumpers

    9-30V DC (the external adapter that is shipped with the Terminal Server has a 12V DC output). By default, the power out pin is set to no power. You can set the Terminal Server line termination to...

  • Page 25: Terminal Server Rj45

    2 and 3. To turn line termination , locate and jumper both J1 and J9. Close the Terminal Server case by replacing the case lid and the two screws. You can now power it on with the new settings. Terminal Server DB9...

  • Page 26: Setting An Initial Ip Address

    This section describes the different methods you can use to set the Terminal Server IP address. Following is a list of methods for setting the Terminal Server IP address and a short explanation of when you would want to use that method: Easy Config Wizard—The Easy Config Wizard is automatically launched from the CD-ROM...
  • Page 27 Assign IP button. Note: If your Terminal Server is displayed with an IP address at this point, you are running a DHCP/BOOTP server on your network and the Terminal Server has obtained an IP address already. If you want to permanently assign an IP address, continue following the directions, if the DHCP/BOOTP assigned IP address is sufficient, you are now ready to configure the Terminal Server.

  • Page 28: Using A Direct Connection

    If you are using DHCP, just connect the Terminal Server to the network and plug it in to turn it on. View the DHCP server’s IP address table to see what IP address was assigned to the Terminal Server.

  • Page 29: Using Arp-Ping

    The Terminal Server will also listen for IPv6 router advertisements to learn a global address. You do not need to configure an IPv4 address for a Terminal Server residing in an IPv6 network. You are now ready to configure the Terminal Server. See...

  • Page 30: Pinouts

    8 (in) Power in Power in Power in Power in CTS- TxD+ TxD+ DATA+ TxD- TxD- DATA- RTS+ RTS- 20 (out) DTR RxD+ RxD+ RxD- RxD- CTS+ The power in pin, pin 12, can be 9-30V DC. Terminal Server User Guide...

  • Page 31: Db25 Female

    Pinouts DB25 Female This section defines the pinouts for the DB25 female connection used on the 1-port Terminal Server. Pin 13 Pin 1 Pin 25 Pin 14 The following table provides pinout information: EIA-232 EIA-422 EIA-485 EIA-485 Pinout Full Duplex Half Duplex Shield Shield...

  • Page 32: Rj45

    8 (in) RxD- RxD- The power in pin, Pin 1, can be 9-30V DC. DB9 Male This section defines the pinouts for the DB9 male connection used on the 1-port Terminal Server. The following table provides pinout information: Pinout EIA-422/485 EIA-485...

  • Page 33: Eia-232 Cabling Diagrams

    This section shows how to create EIA-232 cables that are compatible with the Device Server. Terminal DB25 Connector The following diagrams show how the null modem cable should be configured when connecting to a terminal DB25. DB25 Male Terminal Server Terminal DB25 DB25 (DTE) (DTE) 2 (TxD)

  • Page 34: Rj45

    DB9 Male Terminal Server Terminal DB25 DB9 Male (DTE) 3 (TxD) 3 (RxD) 2 (RxD) 2 (TxD) 7 (RTS) 5 (CTS) 8 (CTS) 4 (RTS) 6 (DSR) 20 (DTR) 5 (GND) 7 (GND) 4 (DTR) 6 (DSR) Terminal Server User Guide...

  • Page 35: Modem Db25 Connector

    EIA-232 Cabling Diagrams Modem DB25 Connector The following diagrams show how a standard straight through cable should be configured when connecting to a DB25 modem. DB25 Male Terminal Server Modem DB25 DB25 (DTE) (DCE) 2 (TxD) 2 (RxD) 3 (RxD)

  • Page 36: Db9 Male

    Modem DB25 DB9 Male (DCE) 1 (DCD) 8 (DCD) 2 (RxD) 3 (TxD) 3 (TxD) 2 (RxD) 4 (DTR) 20 (DTR) 5 (GND) 7 (GND) 6 (DSR) 6 (DSR) 7 (RTS) 4 (CTS) 8 (CTS) 5 (RTS) Terminal Server User Guide...

  • Page 37: Chapter 3 Configuration Methods

    Terminal Servers. You can use the DeviceManager as a stand-alone application to create configuration files that can be saved locally or you can use the DeviceManager to open a session to a Terminal Server to actively manage and configure it.

  • Page 38: Webmanager

    The WebManager is a web-browser based method of configuring/managing a Terminal Server. To access a Terminal Server through the WebManager, open up your web browser and type in the IP address of the Terminal Server that you want to manage/configure. A login screen will appear.ype in the Admin password.

  • Page 39: Menu

    (not the Admin user), have complete access to the User Level Admin Terminal Server, the same as the Admin user. Through the Menu program, the Admin level user can configure the Terminal Server, although there are several tasks that can only be done in the CLI, such as downloading and uploading files and saving the configuration to FLASH.

  • Page 40: Snmp

    4—Indicates that the changes in the container folder are to be submitted to the Terminal Server. 6—Indicates that the changes in the container folder are to be discarded. If you want to save all the changes that have been submitted to the Terminal Server, you need to expand the adminInfo...

  • Page 41: Chapter 4 Configuring The Terminal Server

    WebManager. If you disable DeviceManagerD, the DeviceManager will not be able to connect to the Terminal Server. If you do not want to allow users to Telnet to the Terminal Server, you can disable TelnetD; therefore, disabling daemons can also be used as an added security method for accessing the Terminal Server.

  • Page 42: Comredirect

    COM port to a higher baud rate for the serial line that connects the serial device and the Terminal Server. You must be running the COMredirect daemon on the host that is accessing the serial device for this to work. See...

  • Page 43: Machine To Machine Connections

    Access Menu, which displays the line number and name and a logout option; the user just needs to connect to the Terminal Server’s IP address. The user will be asked to login with a user name and password; if this is successful, the Easy Port Access Menu is displayed.

  • Page 44: Users Connecting To The Lan

    Users Connecting to the LAN Users Connecting to the LAN For a user to connect to the LAN through the Terminal Server from a serial device, the Line can be set to any setting, plus Service Direct Silent Bidir DSLogin User accounts should be created when: authentication is being done locally by the Terminal Server.

  • Page 45: Setting Up Lines

    Direct connections bypass the Terminal Server, enabling the user to log straight into a specific host. A direct connection is recommended where a user logging in to the Terminal Server is not required. It is also recommended where multiple sessions are not a requirement. Direct...

  • Page 46: Udp

    Port 33010 will be sent to the serial device. The 172.16.1.20 172.16.1.50 Terminal Server will not send any data received on its serial port. UDP Entry 3 All hosts that have an IP Address that falls within the range of 172.16.1.75...

  • Page 47: Setting Up Users

    Terminal Server. Oftentimes, the Terminal Server is used as a gateway to a network and the user never actually logs into the Terminal Server itself. Users who do log into the Terminal Server (...

  • Page 48: Sessions

    This is probably one of the first Terminal Server options you want to configure, since so many other configuration options require a preconfigured host. You can use any host name you want, since the host name is used only by the Terminal Server. You can configure up to 20 hosts using IPv4 or IPv6 internet addresses.

  • Page 49: Snmp

    Terminal Server) file into your SNMP manager before you connect to the Terminal Server. Configuring Time The Terminal Server has an internal clock that can be set, but it will be reset during a reboot or a power outage. Language support Two language files, in addition to English, are supplied on the supplemental CD, French and German.

  • Page 50: Translation Guidance

    (unless you are using a different alphabet). Software Upgrades and Language Files If you receive a software upgrade for the Terminal Server, the language files supplied on the supplemental diskette/CD might also have been updated. We will endeavour to provide a list of those changes in another text file on the same supplemental CD.

  • Page 51: Downloading Terminal Definitions

    Downloading Terminal Definitions Downloading Terminal Definitions All terminal types can be used on the Terminal Server. Some terminal types which are not already defined in the Terminal Server, however, are unable to use Full Screen mode (menus) and may not be able to page through sessions properly. When installed, the Terminal Server has several defined terminal types—Dumb, WYSE60, VT100, ANSI, TVI925, IBM3151, VT320, and...
  • Page 52 On some versions of UNIX, some of the capabilities are appended with a millisecond delay (of the form $<n>). These are ignored by the Terminal Server and can be left out. The ‘acsc’ capability, if defined, contains a list of character pairs. These pairs map the characters used by the terminal for graphics characters to those of the standard (VT100) character set.

  • Page 53: Tftp Configuration

    You must have a TFTP server running on any host that you are uploading or downloading files to/from. If you are using the DeviceManager and transferring a local file to a Terminal Server, you still need to have a TFTP server running on your PC. When you specify the file path, the path must be relative to the default path set in your TFTP server software (do not use drive letters in the file path).

  • Page 54: Dhcp/Bootp

    DHCP/BOOTP file, rather than configure each Terminal Server manually. Another advantage of DHCP/BOOTP is that you can connect a Terminal Server to the network, turn on its power and let autoconfiguration take place. All the configuration is carried out for you during the DHCP/BOOTP process.

  • Page 55: Chapter 5 Using The Devicemanager

    Using the DeviceManager Chapter 5 Introduction This chapter provides information about configuring/managing the Terminal Server using the DeviceManager. It is assumed that the DeviceManager has already been installed; if you still need to install the DeviceManager, see Using DeviceManager on page Starting a New Session When you start the DeviceManager application, the New Session window is displayed.

  • Page 56: Managing A Device Server

    Server. Whenever you connect to a Terminal Server through the DeviceManager, you connect as the Admin user and must supply the password for the Admin user. If you want to connect to a Terminal Server to manage/configure it, or assign a temporary IP address to a Terminal Server, select...

  • Page 57: Assigning A Temporary Ip Address To A New Terminal Server

    If your network does not use DHCP/BOOTP, you can temporarily assign an IP address to a Terminal Server that is connected to your local network segment, for the purpose of connecting to it and downloading a configuration file (containing a permanent IP address). To temporarily...

  • Page 58: Creating A New Terminal Server Configuration

    DeviceManager can communicate with the Terminal Server’s IP Address. If the ping times out, then you might need to set up a Gateway in your Terminal Server or verify that your network is communicating correctly.

  • Page 59: Managing A Terminal Server

    Tools Save Configuration to File . You can then make any edits to the configuration and download it back to the Terminal Server by selecting . The downloaded configuration does not take Tools...

  • Page 60: Configuring The Server

    IP Address. Services Services are either daemon or client processes that run on the Terminal Server. You can disable any of the services for security reasons. If you disable the DeviceManagerD service, you will not be able to use DeviceManager to connect to a Terminal Server.

  • Page 61: Configuring Advanced Server Settings

    Configuring COMredirect Baud The COMredirect Baud configuration window allows you to map the baud rate coming out of the serial host to another baud rate that will run between the Terminal Server and the serial device. Appendix B, Utilities on page 123 for more information about COMredirect.

  • Page 62: Configuring The Hardware

    Configuring Lines Configuring the Hardware You need to configure the ethernet interface that you are using to connect the Terminal Server to the LAN. Select the appropriate option: Ethernet1 Speed Define the ethernet connection speed at one of the following: and Duplex —automatically detects the ethernet interface speed and duplex...
  • Page 63 HP700 (specifically supporting HP700/44) Term1, Term2, Term3 (user defined terminals) Serial Interface Specifies the type of line that is being used with the Terminal Server. Select either EIA-232, EIA-422, or EIA-485. Speed Specifies the baud rate of the line; keep in mind that speed is affected by the length of the cable.

  • Page 64: Advanced Line Settings

    Determines how a modem will work on the line. If your user is remote and will be dialing in via modem or ISDN TA, set this parameter to ; if the Terminal Server is being used as a router, set this parameter to either , or Both , depending on which end of the link your Terminal Server is situated and how you want to initiate the communication.
  • Page 65 Use this timer to close a connection because of inactivity. When the Idle Timer expires, the Terminal Server will end the connection. The maximum value is 4294967 seconds (about 49 days). The default value of (zero) means the will not expire, so the connection is permanently open.

  • Page 66: Service Settings

    Line Service DSLogin log into the Terminal Server. What happens after the user successfully logs into the Terminal Server is based on how the user is configured. For exampe, if after a successful login, the user is set to telnet to a specific host, you will want to set the Telnet parameters that will be used by the user for the telnet session (any parameters that are also available in the user’s configuration are...

  • Page 67: Telnet Settings

    Direct Silent Telnet , data is sent through the connection in a telnet session. This telnet session is initiated from the Terminal Server to the configured host. Configure the following parameters: Terminal Type Type of terminal attached to this line; for example, ANSI or WYSE60.

  • Page 68: Bidir Settings

    IPV6) that the Terminal Server will listen for messages from and/or send messages to. Port The port that the Terminal Server will use to receive messages from or relay messages to servers/hosts. Direction The direction in which information is received or relayed: None—UDP service not enabled.

  • Page 69: Vmodem Settings

    When the Line Service is set to VModem , the Terminal Server acts as a virtual modem. After a virtual modem connection is established, data will flow in both directions in its original format. Configure the following parameters: Host Name The target host name.

  • Page 70: Configuring Modems

    The initialisation string of the modem; see your modem’s documentation. Initialisation String Configuring Users You can configure up to four users in the Terminal Server’s local user database, in addition to the Admin user. Configure the following parameters: User Name The name of the user.
  • Page 71 The highest numbered active session will be displayed. ^a m —To exit a session and return to the Terminal Server. You will be returned to where you left off. The session will be left running. —(Lowercase L) Locks the line until the user unlocks it. The user is...

  • Page 72: Configuring Line Access

    Telnet—For information on the Telnet configuration window, see Telnet Settings on page Configuring the Default User When you add new users to the Terminal Server, they will initially inherit any parameters set in Default User (the parameters can be changed on a per user basis).

  • Page 73: Configuring The Network

    Configuring Hosts One of the first things you will probably want to configure is the hosts that the Terminal Server or Users will be interacting with, since most configuration windows require that the hosts already be configured. You can configure up to 20 hosts.

  • Page 74: Configuring Snmp

    Location The physical location of the SNMP node. Community A name that will be sent to the Terminal Server from an SNMP manager. This name will define the permissions of the manager. Internet Address The IP address of the SNMP manager that will send requests to the Terminal Server.

  • Page 75: Configuring Tftp

    TFTP packets before retrying a TFTP transfer. Enter a value between 3 and 10. The default is seconds. Configuring Gateways You can configure gateways to allow the Terminal Server access to hosts that are not within the local network segment. Configure the following parameters: Host You can specify up to twenty hosts to act as gateways in your network.

  • Page 76: Configuring Syslog

    Terminal Server will send syslog messages for. Configure the following options: Primary Host The first preconfigured host that the Terminal Server will attempt to send system log messages to; messages will be displayed on the host’s monitor. Secondary Host...

  • Page 77: Configuring Administration Tasks

    You can specify a file whose content will be displayed to users after they connect to the Terminal Server, but before they log in. The Terminal Server will retrieve the file content every time a user connects to the Terminal Server, so you can change the content of the file without reconfiguring it within the Terminal Server.

  • Page 78: Statistics

    Statistics Statistics After you are connected to a Terminal Server, you can view statistics about the Terminal Server and its network environment. This can help you to troubleshoot problems or can provide valuable information about the Terminal Server’s environment. Tools Saving a Configuration To File When you connect to a Terminal Server, the Terminal Server’s configuration is automatically...

  • Page 79: Downloading Terminal Server Firmware

    Terminal Server is rebooted. Click to add the Terminal Server to the download list. You can also click on a Terminal Server and edit any information and then click to make the edits permanent.

  • Page 80: Setting The Terminal Server's Date And Time

    Custom Files Saving Crashes to a Dump File If the Terminal Server should crash, you can save the crash information (dump) to a file that can be sent to Technical Support for interpretation. This should probably be done only under the guidance of Technical Support.

  • Page 81: Downloading Terminal Definitions

    You can create up to three custom terminal definitions and download them to the Terminal Server (if you need a terminal definition that is not currently defined within the Terminal Server). It is important that you remember which Terminal Server Terminal Definition you download your custom terminal definition under.
  • Page 82 Tools Terminal Server User Guide...

  • Page 83: Chapter 6 Command Line Interface

    Command Line Interface Chapter 6 Introduction This chapter provides the command line interface (CLI) options available for the Terminal Server. The commands are grouped by function. CLI Conventions This section explains how to interpret the CLI syntax. Command Syntax Each command is broken down into several categories: Description—Provides a brief explanation of how the command is used.

  • Page 84: Command Shortcuts

    <ESC> key was pressed to complete the option as it was typed. Command Options When you are typing commands on the command line (while connected to the Terminal Server), you can view the options by typing a question mark ( ) after any part of the command to see what options are available/valid.

  • Page 85: Server Commands

    Server Commands Server Commands This section defines all the CLI commands associated with configuring the Terminal Server’s server parameters. Server Commands Set Server Description Sets server parameters. User Level Admin Syntax set server [banner on|off] [bypass-password on|off] [domain <string>] [flush-on-close on|off] [internet <IPV4_address>] [name <string>] [oem-login on|off]...

  • Page 86: Set Service

    0, the correct value is determined based on the class of the IP Address. retry The number of times the Terminal Server will attempt to transfer (using TFTP) a file to/from a host. Enter a value between 0 and 5. The default is 5. A value of 0 (zero) means that the Terminal Server will not attempt a retry should TFTP fail.

  • Page 87: Show Server

    50|75|110|134|150|200|300|600|1200|1800|2400|4800|9600|19200|38400 The configured baud rate of the COMredirect client. 50|75|110|134|150|200|300|600|1200|1800|2400|4800|9600|19200|38400| 57600|115200|230400|28800 The actual baud rate that runs between the Terminal Server and the connected serial device. Show COMredirect Description Shows the Terminal Server COMredirect remapping table. User Level Normal, Admin...

  • Page 88: User Commands

    1|2|3|4 Options 1|2|3|4 The number of the session(s) you want to kill. Logout Description Logs the user out from the Terminal Server. User Level Restricted, Normal, Admin Syntax logout Menu Description Switches from the CLI mode to the Menu.

  • Page 89: Resume

    —Display the previous session. The current session will remain active. The ^a p highest numbered active session will be displayed. —To exit a session and return to the Terminal Server. You will be returned ^a m to where you left off. The session will be left running.

  • Page 90: Set User Session

    Terminal Server; otherwise, Customlang defaults to English. password The password the user will need to enter to login to the Terminal Server. Set User Session Description Sets the current user’s session settings. User Level Normal, Admin Syntax set user .

  • Page 91: Show Termtype

    User Commands Show Termtype Description Shows the terminal type for the current session. User Level Admin Syntax show termtype Start Description Starts a predefined session. Only inactive sessions are displayed. User Level Restricted, Normal, Admin Syntax start 1|2|3|4 Options 1|2|3|4 The number of the session that you want to start.

  • Page 92: Version

    Description Displays firmware version and build. User Level Normal, Admin Syntax version Configuring Users Add User Description Adds a user. You can add and configure up to four users in the Terminal Server. User Level Admin Syntax add user <username> Option <username>...

  • Page 93: Set Default User

    ^a p highest numbered active session will be displayed. ^a m —To exit a session and return to the Terminal Server. You will be returned to where you left off. The session will be left running. ^a l —(Lowercase L) Locks the line until the user unlocks it. The user is prompted for a password (any password, excluding spaces) and locks the line.
  • Page 94 Read In—Users are given access to read only outbound data, data that is going from the Terminal Server to the device. phone-number The phone number the Terminal Server will dial to callback the user (you must have Callback ). Enter the number without spaces. To change the phone number, overwrite the previous entry;...

  • Page 95: Set User

    ^a m —To exit a session and return to the Terminal Server. You will be returned to where you left off. The session will be left running. —(Lowercase L) Locks the line until the user unlocks it. The user is ^a l prompted for a password (any password, excluding spaces) and locks the line.
  • Page 96 Terminal Server. Does not have any access to CLI commands. password The password the user will need to enter to login to the Terminal Server. line-access Specifies the user access rights to each Terminal Server device line. Options are: Read/Write—Users are given read and write access to the line.

  • Page 97: Set User Session

    User Commands Set User Session Description Configures a user’s session settings. See Set User Session on page 90 for the options descriptions. User Level Admin Syntax set user .|<username> session 1|2|3|4|* [auto on|off] [type off|telnet] set user .|<username> session 1|2|3|4|* telnet-options [host <config_host>] [port <TCP_port>] [termtype <terminal_name>] [line-mode on|off] [map-cr-crlf on|off] [local-echo on|off]...

  • Page 98: Line Commands

    , or , depending on Both which end of the link your Terminal Server is situated and how you want to initiate the communication. idle-timer Enter a time period, in seconds, for which the Idle Timer will run.
  • Page 99 None—The Terminal Server ignores the break key completely and it is not passed through to the host. This is the default setting. Local—The Terminal Server deals with the break locally. If the user is in a session, the break key has the same effect as a hot key.
  • Page 100 Resets the terminal type connected to the line when a user logs out. dial-timeout The number of seconds the Terminal Server will wait to establish a connection to a remote modem. The default value is seconds. dial-retries The number of times the Terminal Server will attempt to establish a connection with a remote modem.

  • Page 101: Set Line Interface

    [speed 50|75|110|134|150|200|300|600|1200|1800|2400|4800| 9600|19200|38400|57600|115200|230400|28800] Options eia-232 | eia422 | 485 Specifies the type of line that is being used with the Terminal Server. Select either EIA-232, EIA-422, or EIA-485. monitor-dcd Specifies whether the RS-232 signal DCD (Data Carrier Detect) should be monitored.

  • Page 102: Set Line Service

    The port number the target host is listening on for incoming connections. direct Direct connections bypass the Terminal Server, enabling the user to log straight into a specific host. A direct connection is recommended where a user logging in to the Terminal Server is not required.

  • Page 103: Set Termtype

    Sets the line to listen for and/or send UDP data. vmodem The Terminal Server port behaves as if it were a modem to the attached device. Set Termtype Description Sets the terminal type for the current terminal session. term1, term2, and term3 refer to the user-uploadable custom terminal definitions.

  • Page 104: Line Service Commands

    This value is in hexadecimal with a default value of (ASCII value escape Defines the escape character. Returns you to the command line mode. This value is in hexadecimal with a default value of (ASCII value Terminal Server User Guide...

  • Page 105: Set Udp

    Out—Serial to LAN. Both—Messages are relayed both directions. <outbound_port> The port that the Terminal Server will use to receive messages from or relay messages to servers/hosts. <start_ip_address> The first host IP address in the range of IP addresses (for IPV4 or IPV6) that the Terminal Server will listen for messages from and/or send messages to.

  • Page 106: Show Interface

    <config_modem_name> Option <config_modem_name> You can see a the list of modems that can be deleted by typing delete modem ? Show Modems Description Shows the Terminal Server modem table. User Level Normal, Admin Syntax show modems Terminal Server User Guide...

  • Page 107: Network Commands

    Options <community_name> A name that will be sent to the Terminal Server from an SNMP manager. This name will define the permissions of the manager. <config_host>|<ip_address> The host name of the SNMP community that will send requests to the Terminal Server.

  • Page 108: Delete Community

    (SNMP version 3) Specified user can only view SNMP variables. readwrite user (SNMP version 3) Specified user can view and edit SNMP variables. Show SNMP Description Shows SNMP settings, including communities and traps. User Level Admin Syntax show snmp Terminal Server User Guide...

  • Page 109: Tftp Commands

    Options retry The number of times the Terminal Server will attempt to transfer (using TFTP) a file to/from a host. Enter a value between 0 and 5. The default is 5. A value of 0 (zero) means that the Terminal Server will not attempt a retry should TFTP fail.

  • Page 110: Gateway Commands

    Options <config_host> You can specify up to twenty hosts to act as gateways in your network. Each gateway host must be defined in the Terminal Server host table. default|host|network Specify the type of gateway: Default—A gateway which provides general access beyond your local network.

  • Page 111: Set Gateway

    Network Commands Set Gateway Description Configures the gateway. User Level Admin Syntax set gateway <config_gateway_host> default set gateway <config_gateway_host> host <destination_ip> set gateway <config_gateway_host> network <dest_ipv4_addr>|<dest_ipv6_address> [<subnet_bits_0-32>|<subnet_bits_0-128>] Options <config_gateway_host> You can view the configured gateways that can be deleted by typing delete gateway ? default|host|network Specify the type of gateway:...

  • Page 112: Logging Commands

    Emergency primary-host The first preconfigured host that the Terminal Server will attempt to send system log messages to; messages will be displayed on the host’s monitor. secondary-host If the Terminal Server cannot communicate with the primary host, then the Terminal Server will attempt to send system log messages to this preconfigured host;...

  • Page 113: Time/Date Setting Commands

    User Level Normal, Admin Syntax show time Administration Commands Bootup Commands Reboot Description Reboots the Terminal Server. You will be prompted to save configuration to FLASH, if there have been unsaved configuration changes. User Level Admin Syntax reboot Reset Description Resets the user profile or serial line to the default factory configuration.

  • Page 114: Save

    Terminal Server is rebooted. host The host name or IP address of the server that contains the configuration or firmware file. If you use a host name, it must exist in the Terminal Server’s host table or be resolved by DNS. Show ARP Description Shows the current contents of the ARP cache.

  • Page 115: Netsave

    The complete path and file name (cannot use a drive letter) of the file you are downloading to the Terminal Server. Netsave Description Transfers a file from the Terminal Server to a remote host using the TFTP protocol. User Level Admin Syntax netsave configuration|crash <hostname/ip_address>...

  • Page 116: Show Motd

    Description Shows protocol (IP/ICMP/TCP/UDP) counters. User Level Admin Syntax show netstat statistics [ip] [ipv6] [icmp] [icmpv6] [tcp] [udp] [udp6] Show Routes Description Shows current information about IPv4 or IPv6 network routes. User Level Admin Syntax show routes [ipv6] Terminal Server User Guide...

  • Page 117: Run-Time Statistics

    Statistic Commands Run-Time Statistics Delete Arp Description Delete entries from the Terminal Server's ARP cache. Takes effect immediately; not related to configuration. User Level Admin Syntax delete arp Show Arp Description Shows the current contents of the ARP cache. User Level Admin...
  • Page 118 Statistic Commands Terminal Server User Guide...

  • Page 119: Appendix A Troubleshooting

    This chapter provides information that can help resolve problems with the Terminal Server. Hardware Problems If the Terminal Server Power/Ready LED is red and stays red for over 10 seconds, you have a hardware problem that might to require factory service. First, try the following: If the Terminal Server is not in Console mode, do the following: Set up a direct connection to the Terminal Server;...

  • Page 120: Devicemanager Problems

    You have lost or don't know your password (as Admin user). You must reset the Terminal Server to its factory default settings using the switch on Reset the rear panel. There is no procedure to access the Terminal Server without a password. Terminal Server User Guide...

  • Page 121: Problems With Terminals

    Unknown IP Address You have a Terminal Server already configured and you do know your password, but have lost, misconfigured, or don't know the IP address of the Terminal Server, and you cannot obtain a login.

  • Page 122: Dhcp/Bootp Problems

    DHCP or BOOTP have been set up to configure my Terminal Server, but does not seem to have done anything. Check that the server DHCP/BOOTP service is set to on, if not set it to on and reboot.

  • Page 123: Appendix B Utilities

    Currently, COMredirect is supported on: Solaris (x86) 2.6, 2.7, 2.8, 2.9 SCO Unixware 7 (and SCO Open UNIX 8) SCO OpenServer 5.0x LINUX Windows 2000/Server 2003/XP For more information, see the COMredirect User Guide on the CD-ROM. Terminal Server User Guide...
  • Page 124 COMredirect Terminal Server User Guide...

  • Page 125: Glossary

    Protocol) Direct Connection Connections that bypass the Terminal Server enabling the user to log straight into a specific host. A direct connection is recommended where a user logging in to the Terminal Server is not required. Ethernet A high-speed (10Mbps,100Mbps) cable technology that connects devices to a LAN, using one or more sets of communication protocols.
  • Page 126 Terminal Server User Guide...

  • Page 127: Index

    Device Servers files, downloading connecting to Device Server setting IP address connecting to the Device Server console mode gateway parameters serial mode connections direct/silent/reverse dslogin hardware configuration console mode host parameters Terminal Server User Guide...
  • Page 128 MOTD parameters DB25 female DB25 male connector serial RJ45 power out, setting jumper normal level raw parameters online help, using resetting to factory defaults restricted level reverse connections RJ45 serial pinouts RJ45 serial power in pin Terminal Server User Guide...
  • Page 129 TFTP TFTP parameters traps, SNMP Trueport utility configuring parameters user levels user parameters user sessions utility Trueport virtual modem vmodem overview parameters Terminal Server User Guide...
  • Page 130 Terminal Server User Guide...
  • Page 131 © Copyright 2006. Black Box Corporation. All rights reserved. 1000 Park Drive   ∙   Lawrence, PA 15055‐1018   ∙   724‐746‐5500   ∙   Fax 724‐746‐0746...

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