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November 2007
Terminal Servers - LES4011 to 14
Terminal Server
User Guide
Version 3.3
5500182-33
Secure Server User Guide
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- Page 1 Order toll-free in the U.S 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com * E-mail info@blackbox.com...
- Page 2 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
- Page 3 FCC Requirements for Telephone-Line Equipment The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines. If this device is malfunctioning, it may also be causing harm to the telephone network;...
- Page 4 Repairs to certified equipment should be made by an authorized maintenance facility—in this case, Black Box. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
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Page 5: Table Of Contents
Table of Contents Preface ................15 About This Book ................ 15 Intended Audience..............15 Documentation................15 Typeface Conventions............... 16 Online Help ................. 16 Chapter 1 Introduction............17 About the Terminal Server ............17 Terminal Server Models ............17 Terminal Server Features............18 Hardware .................... - Page 6 Table of Contents Serial Only Models ................20 Getting to Know Your Terminal Server ........21 Overview ....................21 Terminal Server 1-Port ................21 Console/Serial Switch ................22 Console Mode ..................22 Serial Mode ..................22 Powering Up the Terminal Server ..........23 Serial Only Models..................
- Page 7 Table of Contents Connecting to a Terminal Server Using the CLI ........31 Through the Network................31 Through the Serial Port ..............31 Using the CLI ..................31 Menu.................... 32 Overview....................32 Access Platforms ................... 32 Features....................32 Connecting to the Terminal Server Using the Menu ......32 Using the Menu..................
- Page 8 Table of Contents Setting Up the Serial Port(s)............41 Setting Up Users.................42 Chapter 5 Using DeviceManager and WebManager..44 Introduction.................44 Navigating DeviceManager/WebManager ........45 DeviceManager..................45 WebManager.................... 46 Using DeviceManager to Connect to the Terminal Server ..46 Populating the Terminal Server List ............. 46 Starting a New Session ................
- Page 9 Table of Contents Advanced..................52 Host Table ....................52 Overview .................... 52 Functionality ..................52 Field Descriptions................53 Adding/Editing a Host ................53 Route List ....................54 Overview .................... 54 Functionality ..................54 Field Descriptions................54 Adding/Editing Routes................54 Chapter 7 Configuring Serial Ports .........56 Introduction ................
- Page 10 Table of Contents Adding/Editing Additional Hosts ............72 Adding/Editing a Multihost Entry............73 Advanced Tab Field Descriptions............73 UDP Sockets Profile ................74 Overview..................... 74 Functionality ..................75 General Tab Field Descriptions ............76 Terminal Profile..................77 Overview..................... 77 Functionality ..................77 General Tab Field Descriptions ............
- Page 11 Table of Contents Overview .................... 95 Functionality ..................95 Field Definitions.................. 95 Chapter 8 Configuring Users ...........96 Introduction ................96 User Settings................96 Overview....................96 Functionality ..................96 Adding/Editing Users ..............97 General Tab..................... 97 Overview .................... 97 Functionality ..................97 Field Descriptions................
- Page 12 Table of Contents Chapter 10 Configuring the System ......106 Introduction................106 Alerts ..................106 Syslog ....................106 Overview................... 106 Field Descriptions ................106 Management................107 SNMP...................... 107 Overview................... 107 Field Descriptions ................107 Advanced....................108 Overview................... 108 Login Tab Field Descriptions ............108 Bootup Files Tab Field Descriptions..........
- Page 13 Table of Contents Downloading Terminal Definitions......... 116 Creating Terminal Definition Files ............116 Resetting Configuration Parameters ........117 Lost Admin Password ............. 118 Appendix A Virtual Modem AT Commands ....119 Virtual Modem Initialization Commands........ 119 Appendix B Pinouts and Cabling Diagrams ....121 Serial Pinouts ................
- Page 14 Table of Contents Appendix E Troubleshooting .........132 Introduction................132 Hardware Problems..............132 Communication Issues ............132 DeviceManager Problems............133 Host Problems ................133 Login Problems ................133 Problems with Terminals ............134 Unknown IP Address..............134 DHCP/BOOTP Problems ............135 Language Problems ..............135 Long Reboot Cycle..............135 Glossary ................136 Index .................138 Terminal Server User Guide, Version 3.3...
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Page 15: Preface
Knowledge of TFTP, the transfer protocol the Terminal Server uses. Documentation The following documentation is included on the Terminal Server installation CD: ® BLACK BOX 1-Port Quick Start Guide ® BLACK BOX 2-4-Port Desktop Quick Start Guide ®... -
Page 16: Typeface Conventions
Save File ® This typeface indicates a book or document title. BLACK BOX User Guide About the Terminal Server on page This indicates a cross-reference to another chapter or for more information. section that you can click on to jump to that section. -
Page 17: Chapter 1 Introduction
Secure Device Server—This model is available in both desktop and rack mount configurations. Both models support software configurable serial interface protocols EIA-232/422/485. The ® Secure Device Server model has the advanced secure BLACK BOX feature set in addition to the general Terminal Server functionality. -
Page 18: Terminal Server Features
LAN. It also allows LAN devices to access devices or equipment attached to Terminal Server serial ports. This section highlights the hardware and software components you can expect to find in your Terminal Server model. Hardware ® Hardware Features BLACK BOX Models Desktop Rack Mount DB25F DB25M Serial Connectors... -
Page 19: Software
Support for TCP/IP and UDP protocols including telnet and raw connections. Printer support via LPD and RCP. Virtual modem emulation. ® ‘Fixed tty’ support for several operating systems using the BLACK BOX COMredirect utility. DHCP/BOOTP for automated network-based setup. Dynamic statistics and line status information for fast problem diagnosis. -
Page 20: Chapter 2 Hardware And Connectivity
Hardware and Connectivity Chapter 2 Introduction This chapter describes how to physically set up your Terminal Server unit. It includes an overview of the Terminal Server hardware components and how to power up the Terminal Server to make sure it works correctly. -
Page 21: Getting To Know Your Terminal Server
Getting to Know Your Terminal Server Getting to Know Your Terminal Server This section describes the hardware components found on your Terminal Server unit. Overview All Terminal Servers have the same basic hardware components to allow you to connect to serial devices, connect to the network, monitor LAN and serial activity, and manage the unit. -
Page 22: Console/Serial Switch
Getting to Know Your Terminal Server The Terminal Server has one serial connection that is one of the following connectors: DB25 male, DB25 female, RJ45, or DB9 male. Console/Serial Switch Located at the back of the desktop models is a switch that controls whether serial port 1 is in Console or Serial mode. -
Page 23: Powering Up The Terminal Server
Powering Up the Terminal Server Powering Up the Terminal Server Serial Only Models To power up the Terminal Server, perform the following steps: Plug the external power supply into the Terminal Server and then into the electrical outlet. You will see the LEDs cycle for several seconds and then remain a solid green, indicating that it is ready to configure/use. -
Page 24: Chapter 3 Configuration Methods
Configuration Methods Chapter 3 Introduction This chapter provides information about the different methods you can use to configure the Terminal Server. Before you can configure the Terminal Server, you must assign an IP address to the Terminal Server. See the Chapter 4, Getting Started on page 36 to find out how to assign an IP address to the Terminal Server. -
Page 25: Requires A Configured Ip Address
Easy Config Wizard Direct Connection—Use this method when you can connect to the Terminal Server from a serial terminal or from a computer running terminal emulation software over a serial port. Using this method, you will need to configure and/or manage the Terminal Server using either the Menu or CLI. -
Page 26: Devicemanager
Access Platforms The DeviceManager can be run from Windows Vista/XP/Server 2003/2000. DeviceManager can be installed from the product CD-ROM or downloaded from the Black Box website. Unless the Terminal Server has already been configured with a Gateway, DeviceManager can only access Terminal Servers in the local subnet. -
Page 27: Connecting To A Terminal Server Using Devicemanager
Connecting to a Terminal Server Using DeviceManager Before you can use DeviceManager, you need to install it on your Windows operating system from the Terminal Server CD-ROM or you can download it from the Black Box website. After the DeviceManager application is installed, click... -
Page 28: Using Devicemanager
WebManager Using DeviceManager After you have successfully connected to the Terminal Server, you will see the following window: Menu Options/Icons Navigation Tree Configuration/Info Download Button You navigate through the different configuration windows by selecting an option in the left-hand navigation tree. If double-click on option that is next to a folder, more navigation are displayed when you click on it: Navigation Tabs folder contains two configuration options,... -
Page 29: Features
WebManager Features WebManager supports the following features: The ability to open a session to a Terminal Server and download a (saved) configuration file to it. The ability to download/upload keys/certificates to/from an Terminal Server. The ability to download custom files, such as new terminal definitions and a custom language files to an Terminal Server. -
Page 30: Using Webmanager
Command Line Interface Using WebManager After you have successfully logged into WebManager, you will see the following: Navigation Tree System Information You navigate through the different configuration windows by selecting an option in the left-hand navigation tree. If click on option that is next to a folder, more navigation are displayed when you click on it: Navigation Tabs folder contains two configuration options,... -
Page 31: Features
Command Line Interface Features The CLI supports the following unique features: You can access a Terminal Server from any application that supports Telnet. Ability to clear the ARP table (cache). Connecting to a Terminal Server Using the CLI There are two ways you can access the Terminal Server, through the network (Ethernet connection) or through the serial connection. -
Page 32: Menu
Menu Menu Overview The Menu is a graphical representation of the CLI. You can look up Menu parameter explanations in the Command Line Interface Reference Guide. The only operations that the Menu does not support are the downloading and uploading of files to/from an Terminal Server. Access Platforms The Menu is accessed by any application that supports a Telnet session to the Terminal Server’s IP address, such as Putty, SecureCRT, or from a command prompt. -
Page 33: Dhcp/Bootp
DHCP/BOOTP If there are a number of predefined options available for a field, you can scroll through those items by pressing the or you can type (lowercase L) to get a list of options, use the Space Bar up/down arrows to highlight the option you want, and then press to select it. -
Page 34: Dhcp/Bootp Parameters
SNMP DHCP/BOOTP Parameters The following parameters can be set in the DHCP/BOOTP bootp file: SW_FILE—The full path, pre-fixed by hostname/IP address (IPv4 or IPv6), and file name of the firmware update. CONFIG_FILE—The full path, pre-fixed by hostname/IP address (IPv4 or IPv6), and file name of the configuration file. -
Page 35: Connecting To An Terminal Server Using Snmp
SNMP Connecting to an Terminal Server Using SNMP Before you can connect to an Terminal Server through an SNMP Management tool or MIB browser, you need to set the following components through another configuration method. Configure a known IP address on the Terminal Server. Configure a read-write user for SNMP version 3 or a community for SNMP version 1 or 2 on the Terminal Server. -
Page 36: Chapter 4 Getting Started
Getting Started Chapter 4 Introduction There are several different configuration methods available to configure the Terminal Server (see Chapter 3, Configuration Methods on page 24 for more information). This chapter describes the three main minimal configuration requirements for the Terminal Server through either Easy Config Wizard (cannot configure users using this method), DeviceManager, or WebManager: Setting up the network—This minimally consists of configuring an IP address or enabling DHCP/BOOTP. -
Page 37: Setting Up The Network
Setting Up the Network Printing—(Secure Terminal Server/Secure Device Server/Secure Console Server models only) Allows hosts on the network to talk to a printer connected to the Terminal Server, using LPD. Raw TCP—Allows hosts on the network to communicate with a serial device that requires raw data throughput (such as a printer or card reader) connected to the Terminal Server serial port. -
Page 38: Using Webmanager
Setting Up the Network Choose the method you want to use to assign an IP address to the Terminal Server: Type in the IP address that you want to assign to this Terminal Server. Enable the Have the Terminal Server automatically get a temporary IP address option. -
Page 39: Using A Direct Serial Connection To Enable Bootp/Dhcp
Setting Up the Network Type the following command: save If you are going to use another configuration method, such as WebManager or DeviceManager, the Terminal Server will need to be re-booted first. On a desktop unit, change the DIP switch to the OFF (Serial) position before re-booting the Terminal Server. -
Page 40: Using Arp-Ping
Setting Up the Network You are now ready to configure the Terminal Server. See Chapter 3, Configuration Methods on page for information on the different Terminal Server configuration methods. Using ARP-Ping You can use the ARP-Ping (Address Resolution Protocol) method to temporarily assign an IP address and connect to your Terminal Server to assign a permanent IP address. -
Page 41: Setting Up The Serial Port(S)
Setting Up the Serial Port(s) Setting Up the Serial Port(s) The DeviceManager and WebManager have the following serial port profiles that will simplify serial port setup: Console Management—The Console Management profile configures a serial port to provide network access to a console or administrative port. This profile sets up a serial port to support a TCP socket that listens for a Telnet connection from the network. -
Page 42: Setting Up Users
Setting Up Users Modbus Gateway—The Modbus Gateway profile configures a serial port to act as a Modbus Master Gateway or a Modbus Slave Gateway. Each serial port profile contains all the parameters that are required to completely configure the serial port scenario represented by the profile. - Page 43 Setting Up Users Click the button to create a user account. To quickly add a user, fill out the field in the General tab and click Chapter 8, Configuring Users on page 96 for more information about the other user parameters you can configure.
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Page 44: Chapter 5 Using Devicemanager And Webmanager
Using DeviceManager and WebManager Chapter 5 Introduction The DeviceManager and WebManager Terminal Server managers have been designed to be very similar to use. DeviceManager is a Windows-based application and WebManager is a browser-based application. Both options use the Terminal Server’s IP address to access the Terminal Server; the DeviceManager can be used to assign an IP address to a new Terminal Server and the WebManager requires that the Terminal Server already have an IP address before it can be used to configure an Terminal Server. -
Page 45: Navigating Devicemanager/Webmanager
Navigating DeviceManager/WebManager Navigating DeviceManager/WebManager The DeviceManager and WebManager have very similar navigation methods. The left-hand side of the manager is the navigation tree and the center is the configuration area. The DeviceManager has menu and quick access buttons, whereas the WebManager has system information and some navigation options on the far right-hand side. -
Page 46: Webmanager
Using DeviceManager to Connect to the Terminal Server WebManager The WebManager uses expandable/collapsible buttons with folders and pages for the navigation tree. You can expand the buttons to view the folders and pages to see the available configuration options. When you access a configuration page, you can often navigate the tabs in the configuration area to access all of the configuration options. -
Page 47: Starting A New Session
To start a new session and connect to an Terminal Server using the DeviceManager: Start the DeviceManager by selecting Start All Programs Black Box DeviceManager DeviceManager When the DeviceManager starts, it searches the network for Terminal Servers. If your Terminal Server is not in the local network and you do not have a multicast enabled... -
Page 48: Assigning A Temporary Ip Address To A New Terminal Server
Using DeviceManager to Connect to the Terminal Server Assigning a Temporary IP Address to a New Terminal Server You can temporarily assign an IP address to a Terminal Server that is connected to your local network segment, for the purpose of connecting to it and downloading a configuration file (containing a permanent IP address). -
Page 49: Using Webmanager To Connect To The Terminal Server
Using WebManager to Connect to the Terminal Server Using WebManager to Connect to the Terminal Server WebManager can only connect to Terminal Servers that already have an assigned IP address. To connect to the Terminal Server, type the IP address of the Terminal Server into the Address field as such:... -
Page 50: Importing An Existing Configuration File
Managing the Terminal Server Importing an Existing Configuration File If you have a local, saved configuration file that you want to download to the Terminal Server, you must first connect to the Terminal Server that you want to download the configuration file to. Once you have successfully logged into the Terminal Server, in DeviceManager select Tools Import... -
Page 51: Chapter 6 Network Settings
Network Settings Chapter 6 Introduction The Network section is used to configure the parameters that identify the Terminal Server within the network and how the Terminal Server accesses hosts on the network. The following configuration windows are available: IP Settings—This window sets up Terminal Server’s name, IP address, and Ethernet information. -
Page 52: Advanced
Advanced IP Address The Terminal Server’s unique IPv4 network IP address. If you are using the Terminal Server in an IPv6 network, this field can be left blank. Field Options: IPv4 address Subnet Mask The network subnet mask. For example, 255.255.0.0. Default Gateway Specify the gateway IP address that will provide general access beyond the local network. -
Page 53: Field Descriptions
Advanced Field Descriptions Configure the appropriate parameters: IP Filtering Data Options: Allow all traffic—Allows any host to connect to the Terminal Server. Allow traffic only to/from hosts defined with IP addresses—A security feature that when enabled, the Terminal Server will only accept data from or send data to hosts configured in the Terminal Server’s Host Table Default: Allow all traffic... -
Page 54: Route List
Advanced Route List Overview Entering routes in the routing list enables the identification of gateways to be used for accessing specific hosts or external networks from the Terminal Server's local network. Functionality There are three types of routes: Default—A route that provides general access beyond your local network. Host—A route defined for accessing a specific host external to your local network. - Page 55 Advanced Configure the appropriate parameters: Type Specify the type of route you want to configure. Data Options: Host—A route defined for accessing a specific host external to your local network. Network—A route defined for accessing a specific network external to your local network.
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Page 56: Chapter 7 Configuring Serial Ports
Configuring Serial Ports Chapter 7 Introduction The Serial section is used to configure the serial ports on your Terminal Server. The following configuration windows are available: Serial Ports—This window sets up the type of connection that the serial port is being used for. This is accomplished by selecting a connection profile and then configuring the applicable parameters for that profile. -
Page 57: Editing A Serial Port
Serial Ports Editing a Serial Port In the Serial Port Settings window, click on a serial port and then click the button, the Edit following window is displayed:... -
Page 58: Resetting A Serial Port
Serial Ports Click the Change Profile button to select a different serial port profile if you don’t want the displayed profile: As you select the different serial port profiles, a short description and a picture representing a typical application of the profile is displayed. When you have selected the appropriate profile for the serial port, click and those serial port profile configuration options will be displayed. -
Page 59: Serial Port Profiles
Serial Port Profiles Serial Port Profiles Common Tabs Overview There are several functions that are common to more than one profile. These functions are: Hardware—Configure the physical serial line parameters. See Hardware Tab Field Descriptions on page Packet Forwarding—Configure data packet parameters. See Packet Forwarding Tab Field Descriptions on page Hardware Tab Field Descriptions... - Page 60 Serial Port Profiles Stop Bits Specifies the number of stop bits that follow a byte. Data Options: 1,1.5, 2 Default: 1 Duplex Used with a serial interface, specify whether the serial port is EIA-485 Full Duplex (communication both ways at the same time) or Half Duplex (communication in one direction at a time).
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Page 61: Packet Forwarding Tab Field Descriptions
Serial Port Profiles Packet Forwarding Tab Field Descriptions Packet Forwarding tab can be used to control/define how and when data packets are sent from the Terminal Server. Configure the following parameters: Minimize Latency This option ensures that any data received on the serial port will immediately be forwarded to the LAN. - Page 62 Serial Port Profiles Packet Definition When enabled, this group of parameters allows you to set a variety of packet definition options. The first criteria that is met causes the packet to be transmitted. For example, if you set a ms and a Force Transmit Timer 1000 bytes, whichever criteria is met first is what will cause the...
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Page 63: Console Management Profile
Serial Port Profiles EOF1 Character Specifies the End of Frame character, which defines when the frame is ready to be transmitted. The transmission of the frame is based on the Trigger Forwarding Rule. Range: Hex 0-FF Default: 0 EOF2 Character When enabled, creates a sequence of characters that must be received to define the end of the frame (if the EOF1 character is not immediately followed by the EOF2 character, the Terminal Server waits for another EOF1 character to start... -
Page 64: General Tab Field Descriptions
Serial Port Profiles General Tab Field Descriptions tab configures how the serial port will be accessed by the user Console Management General through the network. Configure the following parameters: Protocol Specify the connection method that users will use to communicate with a serial device connected to the Terminal Server through the network. - Page 65 Serial Port Profiles Authenticate User Enables/disables login/password authentication for users connecting from the network. Default: Disabled Enable TCP Keep Enables a per-connection TCP keepalive feature. This feature when enabled, Alive periodically checks if the TCP connection is still active. The period is configurable on a global basis for the Terminal Server.
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Page 66: Comredirect Profile
Serial Port Profiles Dial Timeout The number of seconds the Terminal Server will wait to establish a connection to a remote modem. Range: 1-99 Default: 45 seconds Dial Retry The number of times the Terminal Server will attempt to re-establish a connection with a remote modem. -
Page 67: General Tab Field Descriptions
Serial Port Profiles General Tab Field Descriptions tab determines how the COMredirect connection is initiated and then sets COMredirect General up the appropriate connection parameters. Configure the following parameters: Connect to remote When enabled, the Terminal Server initiates communication to the system COMredirect client. -
Page 68: Adding/Editing Additional Comredirect Hosts
Serial Port Profiles Adding/Editing Additional COMredirect Hosts You can define a list of hosts that the serial device will communicate to through COMredirect Lite or a primary/backup host. Configure the following parameters: Define additional When this option is enabled, you can define up to 49 hosts that the serial device hosts to connect to connected to this serial port will attempt communicate to. -
Page 69: Advanced Tab Field Descriptions
Serial Port Profiles Host Name Specify the preconfigured host that will be in the multihost list. Default: None TCP Port Specify the TCP port that the Terminal Server will use to communicate to the Primary Host Default: 10000 + serial port number - 1 (so serial port 2 defaults to 10001) Advanced Tab Field Descriptions tab determines how the COMredirect connection is initiated and then COMredirect Advanced... -
Page 70: Tcp Sockets Profile
Serial Port Profiles Dial In If the device is remote and will be dialing in via modem or ISDN TA, enable this parameter. Default: Disabled Dial Out If you want the modem to dial a number when the serial port is started, enable this parameter. -
Page 71: General Tab Field Descriptions
Serial Port Profiles General Tab Field Descriptions Configure the following parameters: Listen for When enabled, the Terminal Server listens for a connection to be established Connection by the Workstation/Server on the network. Default: Enabled TCP Port The TCP port that the Terminal Server will use to listen for incoming connections. -
Page 72: Adding/Editing Additional Hosts
Serial Port Profiles Initiate Connection If the serial port hardware parameters have been setup to monitor DSR or Automatically DCD, the host session will be started once the signals are detected. If no hardware signals are being monitored, the Terminal Server will initiate the session immediately after being powered up. -
Page 73: Adding/Editing A Multihost Entry
Serial Port Profiles Backup Host Specify a preconfigured host that the serial device will communicate to through the Terminal Server if the Terminal Server cannot communicate with the Primary Host Default: None TCP Port Specify the TCP port that the Terminal Server will use to communicate to the Backup Host Default: 10000 Adding/Editing a Multihost Entry... -
Page 74: Udp Sockets Profile
Serial Port Profiles Enable TCP Enables a per-connection TCP keepalive feature. This feature when enabled, Keepalive periodically checks if the TCP connection is still active. The period is configurable on a global basis for the Terminal Server. If the connection is no longer active, the Terminal Server will cleanly terminate the session at its end. -
Page 75: Functionality
Serial Port Profiles Functionality The UDP profile configures a serial port to broadcast UDP data to systems and/or receive UDP data from systems. An example UDP configuration is described based on the following window. The UDP configuration window, taken from the DeviceManager, is configured to: UDP Entry 1 All hosts that have an IP address that falls within the range of 172.16.1.1... -
Page 76: General Tab Field Descriptions
Serial Port Profiles All hosts that have an IP Address that falls within the range of 172.16.1.75 172.16.1.80 and who listen to will receive UDP data from the serial device. The Terminal Server Port 33009 will listen for messages on the port value configured in the Listen for connections on UDP port parameter. -
Page 77: Terminal Profile
Serial Port Profiles Start IP Address The first host IP address in the range of IP addresses (for IPV4 or IPV6) that the Terminal Server will listen for messages from and/or send messages to. End IP Address The last host IP address in the range of IP addresses (for IPV4, not required for IPV6) that the Terminal Server will listen for messages from and/or send messages to. - Page 78 Serial Port Profiles Terminal Type Specifies the type of terminal connected to the line. Data Options: Dumb WYSE60 VT100 ANSI TVI925 IBM3151TE VT320 (specifically supporting VT320-7) HP700 (specifically supporting HP700/44) Term1, Term2, Term3 (user-defined terminals) Default: Dumb Require Login When users access the Terminal Server through the serial port, they must be authenticated using the local user database.
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Page 79: Advanced Tab Field Descriptions
Serial Port Profiles When <hex value> Initiates a connection to the specified host only when the specified character is is received received on the serial port. Default: Disabled Advanced Tab Field Descriptions Configure the following parameters: Enable Message of Enables/disables the display of the message of the day. the Day (MOTD) Default: Disabled Reset Terminal on... -
Page 80: User Service Settings
Serial Port Profiles Hotkey Prefix The prefix that a user types to lock a serial port or redraw the Menu. Data Range: ^a l —(Lowercase L) Locks the serial port until the user unlocks it. The user is prompted for a password (any password, excluding spaces) and locks the serial port. -
Page 81: Telnet Settings
Serial Port Profiles Configure the following parameters: Limit Connection Makes the serial port dedicated to the specified user. The user won’t need to to User enter their login name - just their password. Initial Mode Specifies the initial interface a user navigates when logging into the serial port. Data Options: Menu, Command Line Default: Command Line Terminal Pages... -
Page 82: Serial Tunneling Profile
Serial Port Profiles Map CR to CRLF When enabled, maps carriage returns (CR) to carriage return line feed (CRLF). Default: Disabled Interrupt Defines the interrupt character. Typing the interrupt character interrupts the current process. This value is in hexadecimal. Default: 3 (ASCII value Quit Defines the quit character. -
Page 83: General Tab Field Descriptions
Serial Port Profiles Serial Serial Network Client Server Terminal Terminal Tunnel Tunnel Server Server will also support Telnet Com Port Control protocol as detailed in RFC 2217. Server Tunnel Serial Network Server Terminal Running Tunnel Server 2217 Application The Terminal Server serial port signals will also follow the signals on the other serial port. If one serial port receives DSR then it will raise DTR on the other serial port. -
Page 84: Virtual Modem Profile
Serial Port Profiles Act as Tunnel The Terminal Server will initiate the connection the Tunnel Server. Client Default: Disabled Host Name A preconfigured host name that is associated with the IP address of the Tunnel Server. TCP Port The TCP port that the Terminal Server will use to connect to the Tunnel Server. -
Page 85: General Tab Field Descriptions
Serial Port Profiles General Tab Field Descriptions Configure the following parameters: Connect When enabled, automatically establishes the virtual modem connection when Automatically At the serial port becomes active. Startup Default: Enabled Host Name The preconfigured target host name. TCP Port The port number the target host is listening on for messages. -
Page 86: Advanced Tab Field Descriptions
Serial Port Profiles Numeric Codes When enabled, the connection status is sent to the connected device using the following numeric codes: 0 OK 1 CONNECTED 2 RING 3 NO CARRIER 4 ERROR 6 ITERFACE DOWN 7 CONNECTION REFUSED 8 NO LISTNER Default: Enabled Advanced Tab Field Descriptions Configure the following parameters:... -
Page 87: Phone Number To Host Mapping
Serial Port Profiles RTS Signal Acts as Specify this option to make the RTS signal always act as a DCD signal. Default: Disabled RTS Signal Acts as Specify this option to make the RTS signal always act as a RI signal. Default: Disabled Additional modem You can specify additional virtual modem commands that will affect how... -
Page 88: Modbus Gateway Profile
Serial Port Profiles Modbus Gateway Profile Overview Each serial port can be configured as either a Modbus Master gateway or a Modbus Slave gateway, depending on your configuration and requirements. Functionality The Modbus Gateway profile configures a serial port to act as a Modbus Master Gateway or a Modbus Slave Gateway. -
Page 89: Advanced Field Descriptions
Serial Port Profiles Configure the following parameters: Mode Specify how the Modbus Gateway is defined on the serial port. Data Options: Modbus Master—Typically, the Modbus Master is connected to the Serial Port and is communicating to Modbus Slaves on the network. Modbus Slave—Typically, the Modbus Master is accessing the Terminal Server through the network to communicated to Modbus Slaves connected to the Terminal Server’s Serial Ports. -
Page 90: Modbus Slave Ip Settings Field Descriptions
Serial Port Profiles Character Timeout Used in conjunction with the Modbus RTU protocol, specifies how long to wait, in milliseconds, after a character to determine the end of frame. Range: 10-10000 Default: 30 ms Message Timeout Time to wait, in milliseconds, for a response message from a Modbus TCP or serial slave (depending if the Modbus Gateway is a Master Gateway or Slave Gateway, respectively) before sending a Modbus exception. -
Page 91: Adding/Editing Modbus Slave Ip Settings
Serial Port Profiles Adding/Editing Modbus Slave IP Settings Configure the following parameters: UID Start When is set to and you have sequential Modbus Slave IP Destination Host addresses (for example, 10.10.10.1, 10.10.10.2, 10.10.10.3, etc.), you can specify a UID range and the Terminal Server will automatically increment the last digit of the configured IP address. -
Page 92: Modbus Slave Advanced Settings Field Descriptions
Serial Port Profiles Protocol Specify the protocol that is used between the Modbus Master and Modbus Slave(s). Data Options: TCP or UDP Default: TCP UDP/TCP Port The destination port of the remote Modbus TCP Slave that the Terminal Server will connect to. Range: 0-65535 Default: 502 Modbus Slave Advanced Settings Field Descriptions... -
Page 93: Advanced
Advanced Remapped Used for single device/port operation. Older Modbus devices may not include a UID in their transmission header. When this option is selected, you can specify the UID that will be inserted into the message header for the Modbus slave device. -
Page 94: Modems Tab
Advanced Monitor Specify how often, in seconds, the Terminal Server will send a TCP Keepalive Connection to services that support TCP Keepalive. This only applies to line service types Interval Status that support the keepalive feature. Default: The default interval is every 30 seconds. Modems Tab Overview You need to configure a modem if there is a modem connected to the Terminal Server. -
Page 95: Comredirect Baud Rate Tab
Advanced COMredirect Baud Rate Tab Overview The COMredirect utility acts as a COM port redirector that allows applications to talk to serial devices across a network as though the serial devices were directly attached to the server. Functionality Since some older applications may not support the higher baud rates that the Terminal Server is capable of achieving, the baud rate can be mapped to a different value on the Terminal Server. -
Page 96: Chapter 8 Configuring Users
Configuring Users Chapter 8 Introduction You can configure up to four users in the Terminal Server’s local user database, in addition to the Admin user. A user can even represent a device, like a barcode reader or a card swipe device, that you want to be authenticated. -
Page 97: Adding/Editing Users
Adding/Editing Users Adding/Editing Users General Tab Overview The General tab configures the basic user information. Functionality You must, minimally, provide a User Name Level for a user. Field Descriptions Configure the following parameters: User Name The name of the user. Restrictions: Do not use spaces. -
Page 98: Services Tab
Adding/Editing Users Confirm Password Enter the user’s password again to verify it is entered correctly. Level The access that a user is allowed. Data Options: Admin—The admin level user has total access to the Terminal Server. You can create more than one admin user account but we recommend that you only have one. -
Page 99: Field Descriptions
Adding/Editing Users Field Descriptions Configure the following parameters: Service Used in conjunction with the . After the user has successfully Terminal Profile been authenticated, the specified service is started. Data Options: DSPrompt, Telnet, TCP Clear Default: DSPrompt Host IP When the , this is the target host name or IP address. -
Page 100: Field Descriptions
Adding/Editing Users Field Descriptions Configure the following parameters: Idle Timeout The amount of time, in seconds, before the Terminal Server closes a connection due to inactivity. The default value is (zero), meaning that the will not expire (the connection is open permanently). The Idle Timer User Idle Timeout... -
Page 101: Sessions Tab
Adding/Editing Users Hotkey Prefix The prefix that a user types to control the current session. Data Options: ^a number —To switch from one session to another, press (Ctrl-a) and then the required session number. For example, would switch you to ^a 2 session 2. -
Page 102: Field Descriptions
Adding/Editing Users Field Descriptions Configure the following parameters: Session 1, 2, 3, 4 You can configure up to four (4) sessions that the user can select from to connect to a specific host after that user has successfully logged into the Terminal Server (used only on serial ports configured for the profile). -
Page 103: Serial Port Access Tab
Adding/Editing Users Serial Port Access Tab Overview tab controls the user’s read/write access on any given Terminal Server serial Serial Port Access port. This pertains to users that are connecting from the network to a serial over a Console Management type session. This can be useful when you have multiple users connecting to the same serial device and you wish to control the viewing and/or the write to and from the device. -
Page 104: Chapter 9 Configuring Security
Configuring Security Chapter 9 Introduction group includes the following configuration options: Security Services—This configuration window is used to enable/disabled client and daemon services that run in the Terminal Server. See Services on page 104 for more information. Services Overview Services are either daemon or client processes that run on the Terminal Server. You can disable any of the services for security reasons. - Page 105 Services Telnet Server Telnet daemon process in the Terminal Server listening on TCP port 23. COMredirect Full The COMredirect daemon process in the Terminal Server that supports Mode COMredirect Full Mode on UDP port 668. You can still communicate with the Terminal Server in Light Mode when this service is disabled.
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Page 106: Chapter 10 Configuring The System
Configuring the System Chapter 10 Introduction This chapter describes the alerts (syslog) that can be configured for the Terminal Server and the advanced options (SNMP and other miscellaneous configuration options) that you will want to look at to see if they are required for your implementation. Alerts Syslog Overview... -
Page 107: Management
Management Secondary Host If the Terminal Server cannot communicate with the primary host, then the Terminal Server will attempt to send system log messages to this preconfigured host; messages will be displayed on the host’s monitor. Default: None Level Choose the event level that triggers a syslog entry. Data Options: Emergency, Alert, Critical, Error, Warning, Notice, Info, Debug Default: Emergency... -
Page 108: Advanced
Management Internet Address The IP address of the SNMP manager that will send requests to the Terminal Server. If the address is , any SNMP manager with the Community 0.0.0.0 can access the Terminal Server. Name Permissions Permits the Terminal Server to respond to SNMP requests. Data Options: None—There is no response to requests from SNMP. -
Page 109: Bootup Files Tab Field Descriptions
Management Bypass Login When set, authorized users who do not have a password set, with the exception Password of the Admin user, WILL NOT be prompted for a password at login with Local Authentication Default: Disabled Password Retry The number of attempts a user is allowed to enter a password for a serial port Limit connection from the network. -
Page 110: Tftp Tab Field Descriptions
Management Configure the following parameters: TFTP Host The host that the Terminal Server will be getting the Message of the Day path name from. Filename The path and file name, relative to the default path of your TFTP server software, of the file that contains a string that is displayed when a user connects to the Terminal Server. -
Page 111: Chapter 11 System Administration
System Administration Chapter 11 Introduction This chapter addresses the functions that the Admin user or a user with Admin Level privileges might do. This chapter uses the DeviceManager as the configuration method described in most administrative functions. As a general rule, administrative functions are accessed from the menu bar in the DeviceManager and under the option in the WebManager’s navigation tree. -
Page 112: Downloading Configuration Files To Multiple Terminal Servers
Managing Configuration Files Downloading Configuration Files to Multiple Terminal Servers You can download a configuration file to multiple Terminal Servers at the same time by doing the following in DeviceManager (DeviceManager is the only configurator that does this function): Select Terminal Server Tools Download Configuration to Multiple... -
Page 113: Downloading Terminal Server Firmware
Downloading Terminal Server Firmware Downloading Terminal Server Firmware To upgrade the Terminal Server firmware (software): In DeviceManager, select Tools Advanced Download Firmware to Terminal Server. You can browse to the firmware location. Once the firmware download is complete, you will be prompted to reboot the Terminal Server. -
Page 114: Resetting The Terminal Server To Factory Defaults
Resetting the Terminal Server to Factory Defaults Resetting the Terminal Server to Factory Defaults You can reset the Terminal Server to its factory default configuration by selecting Tools Reset Reset to Factory Default in DeviceManager and Administration Reset Factory Defaults WebManager. -
Page 115: Translation Guidance
Language Support Note: If you download a new software version, you can continue to use your language unchanged; however, we recommend translating the new strings, which will be added to the end of the language file. A Reset to Factory Defaults will reload the Customlang as English. -
Page 116: Downloading Terminal Definitions
Downloading Terminal Definitions Downloading Terminal Definitions All terminal types can be used on the Terminal Server. Some terminal types which are not already defined in the Terminal Server, however, are unable to use Full Screen mode (menus) and may not be able to page through sessions properly. -
Page 117: Resetting Configuration Parameters
Resetting Configuration Parameters For example: term=AT386 | at386| 386AT |386at |at/386 console acsc=jYk?lZm@qDtCu4x3 bold=\E[1m civis= clear=\E[2J\E[H cnorm= cup=\E[%i%p1%02d;%p2%02dH rev=\E4A rmacs=\E[10m rmso=\E[m smacs=\E[12m smso=\E[7m page= circ=n Note: As you can see from the example, capabilities which are not defined in the terminfo file must still be included (albeit with no value). -
Page 118: Lost Admin Password
Lost Admin Password Lost Admin Password If the Admin user password is lost, there are only two possible ways to recover it: reset the Terminal Server to the factory defaults have another user that has admin level rights, if one is already configured, reset the Admin password Terminal Server User Guide, Version 3.3... -
Page 119: Appendix A Virtual Modem At Commands
Virtual Modem AT Commands Appendix A Virtual Modem Initialization Commands Note: Virtual Modem initialization commands are only supported on Terminal Server firmware and configurators version 3.2 or higher. You can initialize the modem connection using any of the following commands: Command Description Options... - Page 120 Virtual Modem Initialization Commands Command Description Options AT&Z1 Set command allows the user to store an IP address and port number or phone number to use when making a connection. The user will issue an ATDS1 to cause the Terminal Server to initiate the connection.
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Page 121: Appendix B Pinouts And Cabling Diagrams
Pinouts and Cabling Diagrams Appendix B Serial Pinouts DB25 Male This section defines the pinouts for the DB25 male connection used on the 1-port Terminal Server. Pin 1 Pin 13 Pin 14 Pin 25 The following table provides pinout information: EIA-485 EIA-485 Pinout EIA-232... -
Page 122: Db25 Female
Serial Pinouts EIA-485 EIA-485 Pinout EIA-232 EIA-422 Full Duplex Half Duplex 20 (out) DTR RxD+ RxD+ RxD- RxD- CTS+ The power in pin, pin 12, can be 9-30V DC. DB25 Female This section defines the pinouts for the DB25 female connection used on the 1-port Terminal Server. Pin 13 Pin 1 Pin 25... -
Page 123: Rj45
Serial Pinouts EIA-485 EIA-485 Pinout EIA-232 EIA-422 Full Duplex Half Duplex TxD+ TxD+ DATA+ TxD- TxD- DATA- RTS+ The power in pin, pin 12, can be 9-30V DC. RJ45 This section defines the pinouts for the RJ45 connection used on the Terminal Server. Pin 1 Pin 10 The following table provides pinout information:... -
Page 124: Db9 Male (Serial Only)
Serial Pinouts DB9 Male (Serial Only) This section defines the pinouts for the DB9 male connection used on the 1-port Terminal Server that is serial only . The following table provides pinout information: Pinout EIA-422/485 EIA-485 9-pin EIA-232 Full Duplex Half Duplex 1 (in) 2 (in) -
Page 125: Eia-232 Cabling Diagrams
EIA-232 Cabling Diagrams EIA-232 Cabling Diagrams This section shows how to create EIA-232 cables that are compatible with the Terminal Server. Terminal DB25 Connector The following diagrams show how the null modem cable should be configured when connecting to a terminal DB25. -
Page 126: Rj45
EIA-232 Cabling Diagrams RJ45 Terminal Server Terminal DB25 RJ45 (DTE) 10-pin 8-pin (DSR) 20 (DTR) (RTS) 5 (CTS) (TxD) 3 (RxD) (RxD) 2 (TxD) (GND) 7 (GND) (CTS) 4 (RTS) (DTR) 6 (DSR) DB9 Male Terminal Server Terminal DB25 DB9 Male (DTE) 3 (TxD) 3 (RxD) -
Page 127: Modem Db25 Connector
EIA-232 Cabling Diagrams Modem DB25 Connector The following diagrams show how a standard straight through cable should be configured when connecting to a DB25 modem. DB25 Male Terminal Server Modem DB25 DB25 (DTE) (DCE) 2 (TxD) 2 (RxD) 3 (RxD) 3 (TxD) 4 (RTS) 4 (CTS) -
Page 128: Db9 Male
EIA-232 Cabling Diagrams DB9 Male Terminal Server Modem DB25 DB9 Male (DCE) 1 (DCD) 8 (DCD) 2 (RxD) 3 (TxD) 3 (TxD) 2 (RxD) 4 (DTR) 20 (DTR) 5 (GND) 7 (GND) 6 (DSR) 6 (DSR) 7 (RTS) 4 (CTS) 8 (CTS) 5 (RTS) Terminal Server User Guide, Version 3.3... -
Page 129: Appendix C Setting Jumpers
Setting Jumpers Appendix C Introduction The Terminal Server contains jumpers that you might need to set before you configure it and put it into production. You can set the Terminal Server line termination to (this is default) if you are using EIA-422/485. 1-Port Terminal Server Terminal Server DB25 Male/Female To change the settings, do the following:... -
Page 130: Terminal Server Rj45
Introduction Terminal Server RJ45 To change the settings, do the following: Unplug the Terminal Server from the electrical outlet and disconnect everything from the box. Open the case by unscrewing the two side screws, one on each side, and lifting off the top of the case. -
Page 131: Appendix D Comredirect Utility
COMredirect Utility Appendix D Introduction This chapter provides information on the COMredirect utility. COMredirect COMredirect is a com port redirector utility for the Terminal Server. It can be run in two modes: COMredirect Full mode—This mode allows complete device control and operates exactly like a directly connected serial port. -
Page 132: Appendix E Troubleshooting
If the Terminal Server is already in Console mode and the Power LED stays red, you need to make arrangements to return the Terminal Server. If you purchased the Terminal Server less than 30 days before this problem appears, contact your distributor; otherwise, see the Black Box web site ( ) for factory service www.blackbox.com information. -
Page 133: Devicemanager Problems
DeviceManager Problems If the WebManager or DeviceManager cannot communicate with the Terminal Server, verify that parameter is enabled for WebManager and Security Services HTTP DeviceManagerD enabled for DeviceManager. DeviceManager Problems Error Message: 16 bit Windows Subsystem - C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. -
Page 134: Problems With Terminals
Problems with Terminals Problems with Terminals The following section concerns problems with the appearance of data on your terminal screen. The Terminal Server logs me out after a few minutes: Check the Idle Timer value set for the user. The default setting for the Idle Timer for all users is 0 seconds (does not timeout). -
Page 135: Dhcp/Bootp Problems
DHCP/BOOTP Problems DHCP/BOOTP Problems Messages: host name too long filename too long. The Terminal Server can only accept host names of 14 characters or file names of 64 characters, so verify that you are not attempting to pass a string that is longer than those maximums. DHCP or BOOTP have been set up to configure my Terminal Server, but does not seem to have done anything. -
Page 136: Glossary
Glossary This chapter provides definitions for Terminal Server terms. BOOTP (BOOTstrap An Internet protocol that enables a diskless workstation to discover its own IP address, the IP Protocol) address of a BOOTP server on the network, and a file to be loaded into memory to boot the machine. - Page 137 PAP (Password Standard authentication protocol for PPP connections. see CHAP Authentication Protocol) RADIUS (Remote An open standard network security server that communicates with the PAP protocol. Authentication Dial In Users Services) Reverse Connection Connections that originate from a host that go directly to a serial device through the Terminal Server.
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Page 138: Index
Index setting an IP address admin default password lost password factory defaults, resetting to ARP-Ping, setting an IP address IPv6, setting an IP address binary configuration file BOOTP parameters setting an IP address jumpers line termination setting cabling, EIA-232 COMredirect utility 66, configuration files language formats... - Page 139 R Index admin default lost virtual modem pin, power in vmodem DB25 female overview DB25 male serial RJ45 pinouts DB25 female DB25 male WebManager DB9 male overview RJ45 serial power in pin DB25 female DB25 male serial RJ45 resetting to factory defaults RJ45 serial pinouts RJ45 serial power in pin...
- Page 140 © Copyright 2007. Black Box Corporation. All rights reserved. 1000 Park Drive ∙ Lawrence, PA 15055‐1018 ∙ 724‐746‐5500 ∙ Fax 724‐746‐0746...
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