Black Box 37687 User Manual page 177

Problem
Electrical noise
Software application
error
Terminal Server User Guide
Terminals/PC Problems
Action required
If your equipment (especially cables) is near any high voltage
equipment it may be picking up electrical noise which is corrupting
the data signals. Check the stats screen of the unit (check Line Stats
for malformed characters). Ensure all cables are correctly screened
and attempt to keep them away from high voltage equipment.
If there are problems whenever a certain application is used then the
fault may lie with the software. Check the manuals to ensure the
application is configured correctly. Note that many fax packages will
not work properly with remote ports.
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