Cisco UC 320W Administration Manual page 104

Inbound Call Routing
Routing Inbound Calls
Unified Communications UC 320W Administration Guide
Moving a number to a new routing group:
Click Move for the phone number that you want to move. Click New Route. The
new routing group fields appear on the page.
Enter a Label. Choose the call destination for Day (normal service). Optionally, also
choose a call destination for Night. Night service can be activated or deactivated
from a Day/Night button on a user's phone. (To add Day/Night button to a user's
phone, see Configuring the Phone Buttons for Users, page
- Internal: Click this button to route the call to an internal number. Then
choose the internal extension.
- External: Click this button to route the call to an external number. Choose
a digit to get an outside line, and enter the phone number.
Moving a number to an existing routing group:
Click Move for the phone number that you want to move. Click the name of the
routing group.
Deleting a routing group:
To delete a custom group, click the Delete (X) button on the right side of the group
settings. You cannot delete the default routing group.
See Also:
• To enable FXO trunks, see
Telephone Service, page
• To configure SIP/BRI trunks, see
over IP Services, page
• To configure shared lines, see
• To configure a Force Night button on a user's phone, see
Phone Buttons for Users, page
Configuring Line (FXO) Ports for Traditional
66.
Configuring SIP/BRI Trunks for Voice
68.
Setting Up Shared FXO Lines, page
88.
10
88.)
83.
Configuring the
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