Page 1 Programming Manual Technical Manual - Volume II GCA60-001 RB1105...
Page 2 Corporate Office are trademarks ofVertical Communications, Inc. Artisoft, TeleVantage, InstantOffice, Comdial and Vertical Networks are registered trademarks of Artisoft, Inc. All other brand and product names are used for identification only and are the property of their respective holders.
Page 3: Revision History
REVISION HISTORY Version Changes Date Initial version October-31-2003 Comdial Rebrand March 9, 2004 Vertical Rebrand updates November 10, 2005 - iii -...
Page 4 > This Page Intentionally Left Blank - iv -...
Page 5: Introduction
This manual is intended for persons who: • plan for, install, and program hardware and software in support of telecommunications switching systems, using the Comdial DX-80 switch and analog and digital phones. • maintain and update such phone systems on a day-to-day basis.
Page 6 > C NTRODUCTION ONVENTIONS SED IN THIS ANUAL Similarly, when you select a menu option, we italicize the name of the menu item because you are required to take the action of choosing it, even though the item may not appear in italics on the system menu or display. •...
Page 7: Table Of Contents
DX-80 Programming Technical Manual - Volume II TABLE OF CONTENTS Chapter REVISION HISTORY Introduction Audience Description ....................v Related Publications ....................v Conventions Used in this Manual ................v Chapter 1. Overview 1.1 Programming Methods ..................19 1.2 Upgrading an Existing System ................21 1.3 Programming a New System ................22 1.3.1 Setting Up the System Features ................23 1.3.2 Setting Up CO Lines .....................23...
Page 8 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 2.1.4.7 F7 – Print ........................38 2.1.4.8 F8 – Initialize ......................39 2.1.4.9 F9 – Modem ....................... 39 2.1.4.10 F10 – RS232C ......................40 2.2 Using Any Digital Extension Telephone (DET) ...........41 2.2.1 Entering the Database Administration Mode ............41 2.2.2 LCD Interactive buttons ..................41 2.2.3 Database Item Select Screen ................41...
Page 9 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 4.4.2 Programming Using PC-DBA ................68 4.5 Specifying User Names for x101 and x108 ............68 4.5.1 Programming Using the DET ................69 4.5.2 Programming Using PC-DBA ................69 4.6 Naming CO Lines ....................70 4.6.1 Programming Using the DET ................70 4.6.2 Programming Using PC-DBA ................71 4.7 Setting Up Pre-Programmed Messages .............72...
Page 10 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 4.16 Selecting SMDR Transmit Rate ...............92 4.16.1 Programming Using the DET ................92 4.16.2 Programming Using PC-DBA ................92 4.17 Setting Up Ring Scheme ..................93 4.17.1 Programming Using the DET ................94 4.17.2 Programming Using PC-DBA ................95 4.18 Setting Up Letter Type (Enhanced Lettering Scheme) ........95 4.18.1 Programming Using the DET ................98 4.18.2 Programming Using PC-DBA ................99...
Page 11 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 5.6.2 Programming Using PC-DBA ................120 5.7 Setting Call Abandon ..................121 5.7.1 Programming Using the DET ................121 5.7.2 Programming Using PC-DBA ................121 5.8 Setting Privacy and Privacy Release ...............122 5.8.1 Programming Using the DET ................123 5.8.2 Programming Using PC-DBA ................123 5.9 Assigning Ring Type for the CO Line ...............124 5.9.1 Programming Using the DET ................124...
Page 12 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 6.3 Specifying CO Flash Time ................144 6.3.1 Programming Using the DET ................144 6.3.2 Programming Using PC-DBA ................145 6.4 Specifying PBX Flash Time ................146 6.4.1 Programming Using the DET ................146 6.4.2 Programming Using PC-DBA ................147 6.5 Specifying Pause Time ..................147 6.5.1 Programming Using the DET ................148 6.5.2 Programming Using PC-DBA ................148...
Page 13 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 6.14.2 Programming Using PC-DBA ................166 6.15 Programming Auto Redial ................166 6.15.1 Programming Using the DET ................167 6.15.2 Programming Using PC-DBA ................168 6.16 Programming External Call Forward ..............169 6.16.1 Programming Using the DET ................169 6.16.2 Programming Using PC-DBA ................170 6.17 Setting Conference Talk Time Intervals and Conference Tones ....171 6.17.1 Programming Using the DET ................171...
Page 14 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 6.26 Programming Tenant Groups .................186 6.26.1 Programming Using the DET ................187 6.26.2 Programming Using PC-DBA ................188 6.27 Setting Up SMDR Call Output ................189 6.27.1 Programming Using the DET ................190 6.27.2 Programming Using PC-DBA ................191 6.28 Programming Voice Mail ................193 6.29 Setting Fax Ring Time ..................193 6.29.1 Programming Using the DET ................193...
Page 15 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 7.1.2 Programming Using PC-DBA ................217 7.2 Account Code Length and Password ...............219 7.2.1 Programming Using the DET ................219 7.2.2 Programming Using PC-DBA ................220 Chapter 8. Programming Uniform Call Distribution (UCD) Groups 8.1 Controlling Overflow and Reroute Situations ...........225 8.2 UCD Agent Log Off/Log On ................226 8.3 Programming UCDs ..................226...
Page 16 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 10.5.2 Programming Using PC-DBA ................253 10.6 Assigning Extensions to Pickup Groups ............255 10.6.1 Programming Using the DET ................255 10.6.2 Programming Using PC-DBA ................255 10.7 Assigning Extensions to Paging Groups ............256 10.7.1 Programming Using the DET ................257 10.7.2 Programming Using PC-DBA ................257 10.8 Assigning Extensions to a Class of Service ...........258...
Page 17 DX-80 Programming Technical Manual - Volume II ABLE OF ONTENTS 10.17.2 Programming Using PC-DBA .................276 10.18 Assigning Extensions to CO Lines ...............276 10.18.1 Programming Using the DET ................277 10.18.2 Programming Using PC-DBA .................277 10.19 Setting Up Receive Assignments ..............278 10.19.1 Programming Using the DET .................278 10.19.2 Programming Using PC-DBA .................278 10.20 Setting Up Extension Ring Level ..............279 10.21 Assigning Feature Buttons ................280...
Page 18 This page intentionally left blank.
Page 19: Chapter 1. Overview
DX-80 Programming Manual 1. OVERVIEW Once you have installed the system hardware, it is time to specify how you want the system to operate, using the programmable DX-80 features. You need to set up the following: • the numbering plan you want to use, and other system settings such as system date and time and day/evening modes, •...
Page 20 > P DX-80 Programming Manual VERVIEW ROGRAMMING ETHODS Each approach has its advantages and disadvantages. You may prefer one approach and use it often, but you may occasionally need to use an alternative approach. Programming Advantages Disadvantages Interface DET phone •...
Page 21: Upgrading An Existing System
> U DX-80 Programming Manual VERVIEW PGRADING AN XISTING YSTEM Programming Advantages Disadvantages Interface PC-DBA laptop • You can program the • You need a laptop with a remotely customer’s database while serial port. off site, and simply • PC-DBA is not a direct download it to the switch interface to the CPU.
Page 22: Programming A New System
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM When you are upgrading an existing system, the database is already in place and functional. You may want to program your changes offline using PC-DBA on a laptop, and then download the newly modified database to the system.
Page 23: Setting Up The System Features
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM 8. Program the feature buttons on the individual DET phones and DSS consoles. The DX-80 provides some shortcuts to help you perform these tasks efficiently. For example, when you are setting up the individual extensions, you can first set up a “base”...
Page 24: Setting Up Call Handling
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM 3. Assign the Day classification for the CO line. 4. Assign the Evening classification for the CO line. 5. Select the MOH source for the CO line. 6. Assign the dial type this CO line. 7.
Page 25: Setting Up Toll Restrictions
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM 21. Enable/disable the TSI connection. 22. Enable/disable the conference tone. 23. Specify the call duration. 24. Specify caller ID codes and establish the local area code. 25. Enable/disable tenant calling per tenant group. 26.
Page 26: Setting Up Voice Mail
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM 9. Specify the reroute destination (extension number). 10. Set the UCD Voice Announce (VA) groups. Details on how to perform these tasks are included in Section 8, Programming Uniform Call Distribution (UCD) Groups.
Page 27: Setting Up Feature Buttons On Phones
> P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM 20. Perform directory/extension swapping. 21. Configure Single Line Telephones (SLTs). Details on how to perform these tasks are included in Section 10, Programming Extensions. The DX-80 provides programmable features that allow you to establish these various settings. 1.3.8 SETTING UP FEATURE BUTTONS ON PHONES The final task in setting up a new system is to program the feature buttons on the individual DET phones and DSS consoles.
Page 28 > P DX-80 Programming Manual VERVIEW ROGRAMMING A YSTEM This Page Intentionally Left Blank - 28 -...
Page 29: Chapter 2. Programming Options
(See Section 2.2, Using Any Digital Extension Telephone (DET) 2.1.1 LOADING PC-DBA SOFTWARE When you download PC-DBA from the Vertical>Comdial web site it is contained in an archived format to expedite the download. It is recommended that you perform the following steps when downloading PC-DBA.
Page 30: Programming Using Pc-Dba
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION 2. Copy the archive file into that directory and then open the archived format. When you want to use PC-DBA, start the computer and open the PC-DBA directory. To start PC-DBA type DX-80 at the DOS prompt.
Page 31 > U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION 4. Press Enter to begin programming. The system displays the Database Programming screen and positions the cursor on Extension. You access all of the various programming parameters of the system from the Database Programming screen.
Page 32: Database Save And Restore
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION • Use Esc (the escape key on your keyboard) to exit one category and return to the previous level. 5. When you have completed all changes, press the Esc key to exit this database programming screen. You will see the prompt: “Exit This Feature”;...
Page 33: Performing A Restore
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION +------------------------------------------------------------+ ¦ ¦ ¦ Do you want to backup data files ? (Y/N) ¦ ¦Backup to : C:\DX-80 ¦ ¦ ¦ +------------------------------------------------------------+ 3. Enter a new directory (DOS file system directory) where you want to store these files. You can also specify the “A”...
Page 34: Pc-Dba Control Keys
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION When the system performs a database restore operation it copies the files from the selected directory or floppy disk into the working directory on your laptop, overwriting the current files in that directory. CAUTION It is imperative that you are sure you no longer need the files in the working directory.
Page 35: F3 - Receive
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION If you select A-Save, PC-DBA automatically saves data whenever you exit any programming screen where you have made changes. This option can save time and keystrokes, but leaves no margin for error since the system immediately saves your changes in system memory.
Page 36: F4 - Send
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION +------------------+ ¦ Receive Request ¦ +------------------¦ ¦ * Receive ¦ ¦ * Receive Part ¦ ¦ * Receive Item ¦ +------------------+ 2. Use the arrow keys to select the receive technique you want to use. If you select Receive All, the system starts the data exchange immediately.
Page 37: F5 - Connect
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION Since PC-DBA programming operates on the database on the PC laptop working directory only, you must send this information to the DX-80 system memory before it is operational on the switch. To send data, press F4.
Page 38: F6 - Disconnect
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION +--------------------------------¦ ¦ ¦ ¦ Please Input KSU Password: ¦ ¦ ¦ +--------------------------------+ At default this password is “ ” (eight spaces). Press the space bar eight times. 3. When you enter all eight characters, the system begins the connection process. If the system is unsuccessful in making the connection (due to a wrong password or poor connection), it displays the following error screen.
Page 39: F8 - Initialize
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION 2.1.4.8 F8 – Initialize In the programming process it is often desirable to revert to factory defaults. The F8-Initialize function key allows you to revert the laptop database settings to the factory defaults. While using the various database programming menus, you can press F8 to initialize the current category.
Page 40: F10 - Rs232C
> U PC-D (PC-DBA) DX-80 Programming Manual ROGRAMMING PTIONS SING ATABASE DMINISTRATION 3. Use the arrow keys to select Connect, then press Enter. The system displays the following modem control string. +----------------------------------------+ ¦ MODEM Connect ¦ +----------------------------------------¦ ¦ Input MODEM control string : ¦...
Page 41: Using Any Digital Extension Telephone (Det)
> U (DET) DX-80 Programming Manual ROGRAMMING PTIONS SING IGITAL XTENSION ELEPHONE 2.2 Using Any Digital Extension Telephone (DET) The DX-80 system allows you to program system database parameters using any DX-80 DET. It is possible to program the DX-80 system while the telephone is in use; however, certain button operations are used during pro- gramming and cannot be used for telephone call processing.
Page 42: Exiting Database Administration
> U (DET) DX-80 Programming Manual ROGRAMMING PTIONS SING IGITAL XTENSION ELEPHONE To Program Enter SYSTEM APPLICATION For example, to skip to the extension application section of database administration, enter 06 at the DB Item Select screen and press save. If you want instead to go to system resources, enter 04 at the DB Item Select screen and press save.
Page 43: Chapter 3. Getting Started
DX-80 Programming Manual 3. GETTING STARTED Before beginning to program a new system, it is important that you determine what configuration will best meet your customer’s needs. The DX-80 Numbering Plan contains all of the configuration defaults provided with the system. If you need set- tings other than those provided, you will need to customize the Numbering Plan.
Page 44 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER File Name Summary Settings default.zip Modified Default Call Handling Category 1, corrects premature recall issues: Database Hold Reminder: 60 sec. XFER_I Recall: 60 sec. Hold Recall Slt: 5 min. Hold Recall Dekt: 5 min. Call Handling Category 3, corrects VM transfer issues: VM Dialing Ratio Tone Time: 60 ms.
Page 45: Copying Baseline Co Line Setups
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER CAUTION These templates are provided to reduce your programming time when setting up a new system. You can use them for existing systems, but you will lose whatever custom settings are currently in place on that system. Be aware of this when downloading a template from PC-DBA to an existing system with a lot of customized features, as you will have to reprogram those features.
Page 46: Programming Using Pc-Dba
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3. Press show. The system prompts “COPY FROM.” Enter the CO line directory number you want to use as a baseline. 4. Press save. The system prompts “COPY TO.” Enter the CO line group directory number you want to copy the baseline’s programming into (9, 800-806).
Page 47 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 2. The system places the cursor in the Source DIR No. field. Key in the CO line directory number you want to use as a baseline, and press Enter. Valid directory numbers are 740 through 755. There is no default. 3.
Page 48: Copying Baseline Extension Setups
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 2. The system places the cursor in the Source DIR No. field. Key in the CO line directory number you want to use as a baseline, and press Enter. Valid directory numbers are 740 through 755. There is no default. Once you enter a valid CO group number, the system moves you to the Destination DIR No.field.
Page 49: Programming Using The Det
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER • When using group copy, all extensions you want to receive the programming must be programmed for the same pickup group. The DX-80 allows you to copy: • extension setups, •...
Page 50: Programming Using Pc-Dba
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3.1.3.2 Programming Using PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Highlight System Application and press Enter. The system displays the System Application menu. 3.
Page 51 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3. Once you enter a valid extension number, the system moves you to the Destination DIR No.field. Enter the extension directory number you want to copy the baseline’s programming into (any valid extension number) and press Enter.
Page 52 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 4. In the same manner, enter any other extension pickup numbers as needed. When you are finished copying the setups, press Esc. The system then performs the extension group copy that you specified, and returns you to the System Application —...
Page 53: Feature / Directory Number Lookup
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3.1.4 FEATURE / DIRECTORY NUMBER LOOKUP The DX-80 system has many features and codes, and at times it may be difficult to remember the code for the nec- essary feature. The DX-80 has a built-in feature code directory to allow you to look up the codes from a DET phone.
Page 54: Feature Access Codes
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3.1.4.2 Feature Access Codes Feature Enable Code Disable Code Agent Log Off Feature 9 1 Feature * 9 1 Alarm Clock Feature 9 2 Feature * 9 2 Alarm Key Feature 6 2 All Forward Feature 2...
Page 55 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER Feature Enable Code Disable Code ICM Mode (HF/Private/Ring) Feature 9 8 Feature 9 8 Last # Redial Feature 8 Lock Phone Feature 9 7 Password: 9999 (x101) 0000 (all other extensions) Memo Pad Feature 5 * MSG (Message) Waiting...
Page 56: Suffix Codes
> S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER 3.1.4.3 Suffix Codes Feature Suffix Code ICM Voice / Ring DND Override Camp On Callback Call Pickup Intrusion MSG (Message) Waiting ICM (Intercom) OHVA Monitor Note: These can be changed. 3.1.5 RESETTING AN EXTENSION TO THE DEFAULT SET When extension users have invoked several features on their extensions, it may be necessary to clear all settings and return the telephone set to the factory condition.
Page 57 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER This Page Intentionally Left Blank - 57 -...
Page 58 > S DX-80 Programming Manual ETTING TARTED HORTCUTS TO ASTER - 58 -...
Page 59: Chapter 4. Programming System Features
DX-80 Programming Manual 4. PROGRAMMING SYSTEM FEATURES The system features allow you to control system administration and to assign system resources. The DX-80 pro- vides programmable features that allow you to establish these various settings. To set up the system features, perform the following tasks. 1.
Page 60: Establishing Database Administrator Password
Therefore, it is suggested that you not use these features simultaneously unless you have been directed to do so by Vertical Technical Support. The database administration password is by default set to ######## (eight #s) when programming by phone, and “...
Page 61: Assigning Attendants
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING TTENDANTS 3. Enter the existing password and press Enter. Note: The default PC-DBA password when the system is shipped is “ “ (eight spaces). 4. After you enter the eighth digit of the old password, the system prompts you to enter the new password. New Password: Key in the eight alphanumeric characters you want to use for your new password.
Page 62: Programming Using The Det
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING TTENDANTS • system service mode (day/evening/alternate/time), • time of day settings, • system speed dial number programming, and • recording of the optional auto attendant greetings. You can connect the attendant extension to any system station port, and you can assign it any intercom extension number in your numbering plan.
Page 63: Programming Using Pc-Dba
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING TTENDANTS 2. Press show. The DB Item Select screen displays. 3. First, program the attendant extension. Enter 04-02-x-01, where x is the tenant group number., then press save. 4. To change the designated attendant extension press chg. Enter the extension number you want to assign as the attendant extension.
Page 64 > A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING TTENDANTS 4. In the same manner, assign attendant extension numbers to other tenant groups as needed. 5. Next, program the alternate attendant extension. Highlight the Alternate field and press Enter. 6. Enter the extension directory number you want to assign as the alternate attendant extension, then press Enter.
Page 65: Assigning System Reminders
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING YSTEM EMINDERS 4.3 Assigning System Reminders You can set the DX-80 system to alert all phones at predetermined intervals during the day; you can choose up to eight reminders. You specify the play time, which tells the system how long (from 1 to 10 minutes) to play the music.
Page 66 > A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING YSTEM EMINDERS 4. Assign the Reminder1 in the Tenant 1 field. Press Enter, then key in when you want the system to play the reminder, in 24 hour format. Valid times are from 00:00 to 23:59. The default is NULL (no reminder). After you have keyed in the time, press Enter.
Page 67: Setting User Password Lengths, Setting Passwords For System Directory Numbers
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING ASSWORD ENGTHS 4.4 Setting User Password Lengths, Setting Passwords for System Directory Numbers 101, 102, and 108 All extensions of the DX-80 system have an associated user password. Passwords are used to protect the phone lock, call forward remote and attendant features.
Page 68: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES PECIFYING AMES FOR X AND X 4.4.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight System Resource and press Enter. The system displays the System Resource menu.
Page 69: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES PECIFYING AMES FOR X You assign extension user names while programming the extension. The names may consist of upper and lower case letters and numbers and various “special” characters as provided by the Enhanced Lettering Scheme feature selection.
Page 70: Naming Co Lines
> N CO L DX-80 Programming Manual ROGRAMMING YSTEM EATURES AMING INES 4. Highlight the User Names field for extension 101 and press Enter. 5. Enter the appropriate name for this extension (any alphanumeric characters up to 7 characters). The default is NULL (no user name).
Page 71: Programming Using Pc-Dba
> N CO L DX-80 Programming Manual ROGRAMMING YSTEM EATURES AMING INES 5. Press chg to enter a new name/label. Use the dial pad keys and reference the lettering scheme tables to enter the name/label for the CO line. [See Section 4.18, Setting Up Letter Type (Enhanced Lettering Scheme)]. Valid names can have up to 7 alphanumeric characters.
Page 72: Setting Up Pre-Programmed Messages
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING ROGRAMMED ESSAGES 4.7 Setting Up Pre-Programmed Messages The DX-80 can notify a busy or unattended DET of a call attempt via one of the DX-80 system messaging features. At the DET display, the system shows messages waiting and provides prompts to assist the extension user in responding to the messages.
Page 73: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS 4.7.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight System Resource and press Enter. The system displays the System Resource menu.
Page 74: Programming Using The Det
> P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS There are 200 speed dial bins allocated for system-wide use (locations 500-699). Extensions may also store up to 50 personal speed numbers in memory. You can program the DX-80 system to allow system speed dial numbers to override toll restriction settings (both CO line and extension COS).
Page 75: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS Press next to advance to the Decrease screen for this extension. Then press chg to decrease the assigned speed dial numbers for this extension. 8. Press next if you want to change another extension number in the same manner. 9.
Page 76 > P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS 4. Highlight System List and press Enter. The system displays the System Resource—SPD No. Assignment : System List menu. 5. This menu shows you how many speed dial numbers are currently assigned to each tenant group. You can decrease or increase (if there is sufficient room) the number of speed dials available to the tenant group.
Page 77 > P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS 12. Highlight the Increase or Decrease fields for the extension you want to program. If you need to program extensions 29 through 56, press Page Down to view the next page. 13.
Page 78 > P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS 20. The system provides 15 pages of system speed dial numbers, from 1 to 150. Use the Page Up and Page Down buttons to find the page containing the system speed dial number you want to change. Highlight the SPD.
Page 79 > P DX-80 Programming Manual ROGRAMMING YSTEM EATURES ROGRAMMING PEED UMBERS 27. The system provides two pages of individual speed dial numbers, from 1 to 20. Use the Page Up and Page Down buttons to find the page containing the individual speed dial number you want to change. Highlight the SPD.
Page 80: Controlling The Number Of Caller Id Entries In The Cid Table
> C ID E CID T DX-80 ROGRAMMING YSTEM EATURES ONTROLLING THE UMBER OF ALLER NTRIES IN THE ABLE 4.9 Controlling the Number of Caller ID Entries in the CID Table The system stores caller identification information for up to 100 calls, per tenant group, in the CID (Caller ID) table.
Page 81: Establishing Music Sources
> E DX-80 Programming Manual ROGRAMMING YSTEM EATURES STABLISHING USIC OURCES 3. This menu shows you how many caller ID names/numbers are currently assigned in the CID table for each tenant group. You can decrease or increase (if there is sufficient room) the number of caller ID names in the table.
Page 82: Programming Using The Det
> E DX-80 Programming Manual ROGRAMMING YSTEM EATURES STABLISHING USIC OURCES 4.10.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 83: Assigning External Pager Id
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING XTERNAL AGER 4. First, specify the number of digits in the extension you will use to access the music sources. Highlight Music Source – Length and press Enter to select 1 - 4. The default is 3. 5.
Page 84: Programming Using The Det
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING XTERNAL AGER 4.11.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 85: Assigning Ancillary Devices (Loud Bell, External Page, Or Music On Hold)
> A DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING NCILLARY EVICES 6. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 7. The system prompts “Save Current Setting?” Press Y to save your changes. 8.
Page 86: Programming Using Pc-Dba
> A DSS P DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING THE WNER 4.12.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight System Resource and press Enter. The system displays the System Resource menu.
Page 87: Programming Using The Det
> A DSS P DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING THE WNER Although usually considered to be an attendant feature benefit, the DSS console can be assigned to any DX-80 DET. You can add a maximum of 12 sixty-button Attendant/Extension consoles to the system. Each requires its own dedicated digital port, and therefore reduces the number of DETs that you can connect to the system on a one- to-one basis.
Page 88 > A DSS P DX-80 Programming Manual ROGRAMMING YSTEM EATURES SSIGNING THE WNER 4. Highlight the DIR No. field for DSS Unit 1 and press Enter. Key in the directory number of the digital port to which the DSS Console is connected, and press Enter. Valid port directory numbers include any avail- able, non-conflicting port directory number.
Page 89: Setting Up Optional Internal Modem
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING PTIONAL NTERNAL ODEM 4.14 Setting Up Optional Internal Modem The DX-80 system can be equipped with an optional internal modem so you can remotely program the DX-80 remote using PC-DBA. When equipped, the modem module provides a dedicated communications path between the system processor and PC-DBA.
Page 90: Specifying Pc-Dba Transmit Rate
> S PC-DBA T DX-80 Programming Manual ROGRAMMING YSTEM EATURES PECIFYING RANSMIT 4. Highlight the Built-in Modem – DIR. No. field and press Enter. Key in the directory number you want to use for the internal modem, and then press Enter. Valid directory numbers are from those designated for extension directory numbers.
Page 91: Programming Using Pc-Dba
> S PC-DBA T DX-80 Programming Manual ROGRAMMING YSTEM EATURES PECIFYING RANSMIT 6. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming.
Page 92: Selecting Smdr Transmit Rate
> S SMDR T DX-80 Programming Manual ROGRAMMING YSTEM EATURES ELECTING RANSMIT 4.16 Selecting SMDR Transmit Rate The DX-80 system allows you to specify the transmission rate of SMDR data, consisting of eight bits, one stop bit, and no polarity. 4.16.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations.
Page 93: Setting Up Ring Scheme
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING CHEME 5. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 6. The system prompts “Save Current Setting?” Press Y to save your changes. 7.
Page 94: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING CHEME Ring External Internal Call Beep Double Alert Doorphone Scheme Ring Ring Back Beep Ring Ring 2 sec. on, 1 sec. on, 2 300 ms on, 250 ms 250 ms 500 ms on, 2 sec.
Page 95: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING ETTER NHANCED 3. Enter 08-02, then press save. This advances you to the Ring Scheme programming screen. 4. Press chg to change to select the ring scheme. Valid options are 0 - 9. The default is 3. 5.
Page 96 > S DX-80 Programming ROGRAMMING YSTEM EATURES ETTING ETTER NHANCED ETTERING CHEME The enhanced lettering scheme applies when entering text for the following functions. • Extension User Names • UCD / Hunt Groups • CO Line Names • Alphanumeric Display •...
Page 97 > S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING ETTER NHANCED 6#2*#7***#9***# If you wish to use numerals, refer to the following table. First Then To Get Press Number then press So for example to enter “1846” as password, enter the following keystrokes. *1#*8#*4#*6# - 97 -...
Page 98: Programming Using The Det
> S DX-80 Programming ROGRAMMING YSTEM EATURES ETTING ETTER NHANCED ETTERING CHEME Finally, the DX-80 also allows you to use special characters from other languages. Which letter the system enters is dependant on the numbering scheme you have specified, from 0 to 7. Only one numbering scheme can be active at a time.
Page 99: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING ETTER NHANCED 4. Press chg to change to select the letter type. Valid options are 0 - 7. The default is 0. 5. Press the Hold button to exit system time programming and return to the previous menu level. 6.
Page 100: Setting System Time, Date, And Hour Mode
> S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING YSTEM 4.19 Setting System Time, Date, and Hour Mode The DX-80 system provides a built-in time clock to track system time for certain features such as system night service mode change, SMDR, alarm clock – system, automatic CO line ringing, extension, and time and date display at executive speakerphones.
Page 101 > S DX-80 Programming Manual ROGRAMMING YSTEM EATURES ETTING YSTEM 4. Highlight Hour Mode and press Enter to select either 12 or 24 for the hour format. The default is 12. 5. When you are done, press Esc to return to the System Application menu. The system prompts: “Exit This Feature?”;...
Page 102: Customizing The Numbering Plan
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 12. Next, highlight Day and press Enter. Key in the day, from 1 to 31, and press Enter. The default is 1. Note: As you select the day, the system automatically changes the Weekday field to reflect the day of the week for the year, month, and day you entered.
Page 103 > C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING When you are programming system resources, start by specifying the length (from 1-4 digits) of the directory number the system uses to access the resource. Then assign the specific digits you want to use for the resource. Use caution when assigning the digits to resources, as you can assign a resource all specified digits (i.e., hunt group directory numbers begin with any number), or only leading digits (i.e., hunt group directory numbers must begin with “2”, or “34”, etc.).
Page 104 > C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING Pickup Group Directory Number Examples Null Null 40-47 • Users dial 40-47 for group pickup. • The digit “4” is unavailable as the first digit for any other directory number use. Null 44, 45 •...
Page 105: Programming Using The Det
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING Extension Directory Number Examples 11-17 • Users dial 11-17 when dialing other extensions. • The digit “1” is unavailable as the first digit for any other numbering plan requirements. •...
Page 106: Programming Using Pc-Dba
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 4.20.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight System Application and press Enter. The system displays the System Appli- cation menu.
Page 107: Numbering Plan 2
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 2. Highlight Length 1 and press Enter to specify the number of digits in the directory number you want to assign to CO line group 1. The valid choices are 1-4. The default is 3. 3.
Page 108: Numbering Plan 3
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 2. In the Length field, enter the number of digits you want to use in extension numbers, and press Enter. Valid extension lengths are between 1 and 4 digits; the default is 3. 3.
Page 109: Numbering Plan 4
> C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 2. Highlight the Length field for EXT Page Groups to set the length of the directory numbers for extension page groups. Press Enter to select 1, 2, 3, or 4 digits. The default is 3 digits. 3.
Page 110 > C DX-80 Programming Manual ROGRAMMING YSTEM EATURES USTOMIZING THE UMBERING 2. Highlight CO Line DIR No. Length to specify how many digits you want to use in the CO line directory numbers. Press Enter to select 1, 2, 3, or 4. The default is 3. 3.
Page 111: Chapter 5. Programming Co Lines
DX-80 Programming Manual 5. PROGRAMMING CO LINES If you are programming an existing database using PC-DBA, be sure to upload the current switch database to your laptop using a RECEIVE ALL command before making your changes. This way, you will be working on the cus- tomized database and will not have to reprogram all the custom settings.
Page 112: Phantom Lines / Virtual Numbers
CO L > P DX-80 Programming Manual ROGRAMMING INES HANTOM INES IRTUAL UMBERS 5.1 Phantom Lines / Virtual Numbers Phantom lines are software resources that act as placement mechanisms for call processing. CO line and intercom calls can be routed to phantom lines (or virtual numbers) where they can be accessed by any extension that has an appearance (button) for that phantom line.
Page 113: Programming Using The Det
CO L > A DX-80 Programming Manual ROGRAMMING INES SSIGNING THE ENANT ROUP The following conditions apply when assigning the CO line to a tenant group. • The DX-80 system provides up to three tenant groups. • When tenant calling is restricted from one tenant group to another tenant group, intercom calls, call transfers and recalling operations will not operate across these designations.
Page 114: Assigning The Co Group
CO L > A CO G DX-80 Programming Manual ROGRAMMING INES SSIGNING THE ROUP 5. Continue assigning tenant groups to CO lines in the same manner, until you have assigned all CO lines the tenant groups you want them to use. 6.
Page 115: Programming Using Pc-Dba
CO L > A CO G DX-80 Programming Manual ROGRAMMING INES SSIGNING THE ROUP 5.3.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Highlight CO Line and press Enter. The system displays the CO Line menu. 3.
Page 116: Setting Class Of Services And Music On Hold Source
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING LASS OF ERVICES AND USIC OURCE 5.4 Setting Class of Services and Music On Hold Source The DX-80 allows you to assign a different class of service for day mode and evening mode. Whenever a CO line is placed on hold, the system plays programmed music.
Page 117: Programming Using Pc-Dba
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING LASS OF ERVICES AND USIC 5.4.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight CO Line and then press Enter. The system displays the CO Line menu. 3.
Page 118: Setting The Dial Type
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING THE 5.5 Setting the Dial Type You can designate CO lines as pulse dial or DTMF (Touch Tone®) dial types. This setting determines how the system delivers telephone number dialing to the telephone company. You can temporarily force a CO line that is marked as dialing type “pulse”...
Page 119: Setting The Co Line Type
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES ETTING THE 6. In the same manner, assign the dial type for other CO lines as needed. 7. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”;...
Page 120: Programming Using The Det
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES ETTING THE 5.6.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 121: Setting Call Abandon
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING BANDON 11. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory. For more details, see Section 2.1.4.4, F4 – Send. 5.7 Setting Call Abandon CO line supervision is a Central Office (telephone company) feature.
Page 122: Setting Privacy And Privacy Release
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING RIVACY AND RIVACY ELEASE 4. Use Page Up or Page Down to select CO Lines 1-8 or 9-16. 5. Highlight the Call Abandon field for the CO line you want to program. Press Enter to turn call abandon on (yes) or off (no).
Page 123: Programming Using The Det
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING RIVACY AND RIVACY ELEASE Privacy Release simplifies call processing by removing one of the safeguards. Privacy is typically required in most business applications, but in some environments, privacy encumbers the necessary operation. This setting is often desirable when the system is installed in a home or home office.
Page 124: Assigning Ring Type For The Co Line
CO L > A CO L DX-80 Programming Manual ROGRAMMING INES SSIGNING YPE FOR THE 4. Highlight the Privacy Release field for the CO line you want to change. Press Enter to select Y (yes) or N (no). The default is No. 5.
Page 125: Programming Using Pc-Dba
CO L > A CO L DX-80 Programming Manual ROGRAMMING INES SSIGNING YPE FOR THE 5.9.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu. Then press Enter. The system displays the Database Pro- gramming menu. 2. Use the arrow keys to highlight CO Line and press Enter. The system displays the CO Line menu. 3.
Page 126: Setting The Answer Position For Day And Evening
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING THE NSWER OSITION FOR AY AND VENING 5.10 Setting the Answer Position for Day and Evening The DX-80 system has several ringing modes to allow flexible ringing patterns depending on office conditions. The ringing modes available are: DAY, EVEning, ALTernate, and TIME.
Page 127: Programming Using Pc-Dba
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING THE NSWER OSITION FOR AY AND 5.10.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight CO Line and press Enter. The system displays the CO Line menu. 3.
Page 128: Set Co Line Time Switching
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES WITCHING 13. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory. For more details, see Section 2.1.4.4, F4 – Send. 5.11 Set CO Line Time Switching You can program the system to follow a seven day, twenty-four hour, time schedule that automatically switches incoming CO lines to their programmed Day, Evening or Alternate ringing status and destinations.
Page 129: Programming Using Pc-Dba
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES WITCHING 3. Enter 08-15-1-02 to program time switching for Tenant Group 1 (08-15-2-02 for Tenant Group 2, or 08-15- 3-02 for Tenant Group 3). 4. Press save. The first day of the week (Sunday) displays. 5.
Page 130 CO L > S CO L DX-80 Programming Manual ROGRAMMING INES WITCHING 4. Use the arrow keys to highlight the first Alt field for Monday, and set the time you want the time switching to begin for tenant group 1. The default is 12:00 PM. 5.
Page 131: Setting The Pre-Defined Call Forward No Answer
CO L > S DX-80 Programming Manual ROGRAMMING INES ETTING THE EFINED ORWARD 5.12 Setting the Pre-Defined Call Forward No Answer The Pre-Defined Call Forward No Answer feature allows you to control where the system forwards a call on a CO line when an extension does not answer.
Page 132: Setting Up The Pbx Code And Hunt Method
CO L > S PBX C DX-80 Programming Manual ROGRAMMING INES ETTING P THE ODE AND ETHOD 5. Key in the directory number you want the system to forward no answer calls to for this CO line, then press Enter. Valid directory numbers are as follows. •...
Page 133: Programming Using The Det
CO L > S PBX C DX-80 Programming Manual ROGRAMMING INES ETTING P THE ODE AND ETHOD The following conditions apply to assigning a PBX code to a CO line. • When you have programmed the PBX code, the system applies extension toll restriction(s) when the code is dialed.
Page 134: Setting Up The Alternate Co Line Group
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES ETTING P THE LTERNATE ROUP 4. Highlight the PBX Code field for the CO group you want to program. Then press Enter. 5. Enter the required code to access a PBX trunk on CO line circuit in this group, then press Enter. Valid num- bers range from 0 to 9999.
Page 135: Programming Using The Det
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES ETTING P THE LTERNATE ROUP 5.14.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 136: Programming Using Pc-Dba
CO L > S CO L DX-80 Programming Manual ROGRAMMING INES ETTING P THE LTERNATE ROUP 5.14.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight CO Line Application and press Enter. The system displays the CO Line Application menu.
Page 137: Setting Up Fax Detection
CO L > S FAX D DX-80 Programming Manual ROGRAMMING INES ETTING ETECTION 5.15 Setting Up FAX Detection The DX-80 system has a standard FAX tone detection capability on the fourth port of each CO line board, that is, CO line ports 4, 8, 12 and 16 have the circuitry required to detect “CNG” FAX tone. When you program the system to receive a facsimile transmission on one of these CO line circuits, it automatically answers the ringing line and waits for FAX tone.
Page 138 CO L > S FAX D DX-80 Programming Manual ROGRAMMING INES ETTING ETECTION 4. Highlight the FAX Destination field for the CO line port (4, 8, 12, or 16) that you want to receive fax trans- missions. Press Enter. 5. Key in the directory number of the analog port that is connected to the FAX machine, then press Enter. Valid numbers include any analog extension port directory number.
Page 139: Chapter 6. Programming Call Handling
DX-80 Programming Manual 6. PROGRAMMING CALL HANDLING The call handling allow you to control how the DX-80 processes calls. The DX-80 provides programmable fea- tures that allow you to establish these various settings. If you are programming an existing database using PC-DBA, be sure to upload the current switch database to your laptop using a RECEIVE ALL command before making your changes.
Page 140: Ringing Line Priority
> R DX-80 Programming Manual ROGRAMMING ANDLING INGING RIORITY 28. Set the Fax ring time. 29. Set the pre-defined call forward time. 30. Program the recognition time interval. 31. Set the conference talk time intervals. 32. Set the hold abandon time interval. 33.
Page 141: Programming Conference Calls
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ONFERENCE ALLS 6.2 Programming Conference Calls The system can simultaneously accommodate eight, four-member (party) conferences. Conference combinations may consist of three CO lines maximum, and any number of extensions, to a maximum of four parties (members). A supervised conference is a conference in which at least one member is an extension of the DX-80 system.
Page 142: Programming Using The Det
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ONFERENCE ALLS 6.2.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 143 > P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ONFERENCE ALLS 5. Next, program the Unsupervised Conference time. Press Page Down. The system displays the Call Han- dling—Category 1 [2/2] menu. 6. Highlight Unsupervised Talk Time and press Enter to select the amount of time you want to allow in unsu- pervised conference calls.
Page 144: Specifying Co Flash Time
> S CO F DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING LASH 13. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 14. The system prompts “Save Current Setting?” Press Y to save your changes. 15.
Page 145: Programming Using Pc-Dba
> S CO F DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING LASH Or, exit programming. 6.3.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 146: Specifying Pbx Flash Time
> S PBX F DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING LASH 6.4 Specifying PBX Flash Time The PBX flash time tells the DX-80 what flash timing to present to the host telephone system, when the DX-80 is installed as a subordinate system to the PBX. This feature is critical to perform accurate host-system functions like PBX call transfer.
Page 147: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING AUSE 6.4.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 148: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING AUSE • Automatic Busy Redial • Saved Number Redial • Last Number Redial • Speed Dial - Extension, System • Memo Pad • PBX Compatibility When storing numbers in a speed dial, use the feature code Feature 7 0 to insert a pause. Program the pause insertion time to adequately apply a pause time based on the host PBX requirements for trunk calls.
Page 149: Specifying Ring Abandon
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING BANDON 4. First, program the pause time (used with speed dial). Highlight Pause Time and press Enter to view your choices. Valid options are from 0.5 to 7.0 seconds. The default is 2.0 seconds. 5.
Page 150: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING BANDON A short ring abandon (<4 seconds) means the system may drop the call before the CO trunk can present voltage again. In this case the system rings the extension once and abandons the call. 6.6.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations.
Page 151: Setting Up Hold Remind
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING EMIND 9. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory. For more details, see Section 2.1.4.4, F4 – Send 6.7 Setting Up Hold Remind The system provides a programmable timer to remind you that a call has been left on system or exclusive hold.
Page 152: Selecting Exclusive Hold Time
> S DX-80 Programming Manual ROGRAMMING ANDLING ELECTING XCLUSIVE 4. Highlight Hold Reminder and press Enter to specify how often you want the system to sound the reminder tone for calls on system hold or exclusive hold. Valid choices are 0, 10, 30, 60, and 90 seconds. The default is 30 seconds.
Page 153: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING ELECTING XCLUSIVE • The system places the CO line call on system hold after the exclusive hold time expires. The system plays a tone alerting extension users that the timer has expired, and the system changes the hold condition for that CO line to system hold.
Page 154: Establishing Warning Time For Limited Call Lengths
> E DX-80 Programming ROGRAMMING ANDLING STABLISHING ARNING IME FOR IMITED ENGTHS 5. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 6. The system prompts “Save Current Setting?” Press Y to save your changes. 7.
Page 155: Programming Using Pc-Dba
> E DX-80 Programming Manual ROGRAMMING ANDLING STABLISHING ARNING IME FOR IMITED 6.9.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 156: Setting Up Transfer Recalls For Idle And Busy Extensions
> S DX-80 Program- ROGRAMMING ANDLING ETTING RANSFER ECALLS FOR DLE AND XTENSIONS 6.10 Setting Up Transfer Recalls for Idle and Busy Extensions The system allows extension users to transfer calls from their extensions to other extensions, while maintaining the privacy of the connection.
Page 157: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING RANSFER ECALLS FOR The following conditions apply to setting the transfer recall time. • Extension users can transfer CO line calls and intercom calls. • The system places transferred CO lines that recall on system hold. •...
Page 158: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ECALL 6.10.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 159: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ECALL The DX-80 allows you to tell the system to automatically return a call put on hold to the originating extension after a period of time has elapsed. You can control the recall time separately for SLT and DETs. Other features whose programming may be affected by hold recall include the following.
Page 160: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ECALL 6.11.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 161: Setting Up Dial Wait Time And Dial Delay
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING IME AND ELAY 6.12 Setting Up Dial Wait Time and Dial Delay The DX-80 allows you to specify the timing you want the system to use for dial wait and dial delay. Dial wait time is how long the system waits before outputting DTMF tones on outgoing calls.
Page 162 > S DX-80 Programming Manual ROGRAMMING ANDLING ETTING IME AND ELAY 4. Highlight Dial Wait Time and press Enter to specify how long you want the system to wait before outputting DTMF tones. Valid choices are 0 - 8 seconds. The default is 0 seconds. 5.
Page 163: Establishing The Dialing Ratio
> E DX-80 Programming Manual ROGRAMMING ANDLING STABLISHING THE IALING ATIO 6.13 Establishing the Dialing Ratio You can modify the settings for manually dialed or system automatically dialed digits, depending on the outside plant environment, type of Central Office, and customers’ specialized dialing requirements. The system provides two features that control this: •...
Page 164: Programming Using Pc-Dba
> E DX-80 Programming Manual ROGRAMMING ANDLING STABLISHING THE IALING ATIO 6.13.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 165: Establishing Start And End Of Slt Hook Flash
> E SLT H DX-80 Programming Manual ROGRAMMING ANDLING STABLISHING TART AND ND OF 6.14 Establishing Start and End of SLT Hook Flash Single Line Telephones and similar analog devices connected to analog ports of the DX-80 system must use unso- phisticated signaling to administer call-processing operations (like transfer and hold).
Page 166: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING EDIAL 6.14.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 167: Programming Using The Det
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING EDIAL • The system continues redial attempts until: • The call rings through and caller picks up, or • The maximum number of attempts is reached, or • Any other feature is used on the telephone. •...
Page 168: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING EDIAL 6.15.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 169: Programming External Call Forward
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING XTERNAL ORWARD 6.16 Programming External Call Forward The DX-80 enables extension users to forward their calls to another location or different telephone number. You control whether or not the system allows these external call forwards. Also, you can exclude or include specific extensions individually.
Page 170: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING XTERNAL ORWARD 6.16.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 171: Setting Conference Talk Time Intervals And Conference Tones
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ONFERENCE NTERVALS 6.17 Setting Conference Talk Time Intervals and Conference Tones Conference is used to join telephone connections together. Meet Me Conference simplifies the setup process by assigning designated system resources as conference destinations. The result is eight separate conference locations that are joined by dialing the location number.
Page 172: Programming Using Pc-Dba
> S DX-80 Pro- ROGRAMMING ANDLING ETTING ONFERENCE NTERVALS AND ONFERENCE ONES 6.17.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 173: Setting Up Camp On Interval
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING NTERVAL 10. Highlight Conference Tone and press Enter to specify if you want the system to play conference tones. Valid choices are yes or no. The default is yes. 11. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”;...
Page 174: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING LARM NTERVALS 6.18.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 175: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING LARM NTERVALS The following conditions apply to setting the alarm interval. • The display remains unchanged until ack is pressed or until the telephone is used for another call. • You can program the Alarm Clock feature code at any programmable flexible feature button. 6.19.1 PROGRAMMING USING THE DET 1.
Page 176: Enabling/Disabling Hotel Feature
> E DX-80 Programming Manual ROGRAMMING ANDLING NABLING ISABLING OTEL EATURE 9. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory. For more details, see Section 2.1.4.4, F4 – Send. 6.20 Enabling/Disabling Hotel Feature This feature allows the system attendant to administer certain system extension features to emulate hotel opera- tions.
Page 177: Enabling/Disabling System Speed Toll Check
> E DX-80 Programming Manual ROGRAMMING ANDLING NABLING ISABLING YSTEM PEED 4. Highlight Hotel Enable and press Enter to select N (off) or Y (on). The default is no. 5. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”;...
Page 178: Programming Using The Det
> E DX-80 Programming Manual ROGRAMMING ANDLING NABLING ISABLING YSTEM PEED HECK 6.21.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 179: Enabling/Disabling Tsi Connection
> E TSI C DX-80 Programming Manual ROGRAMMING ANDLING NABLING ISABLING ONNECTION 6.22 Enabling/Disabling TSI Connection Enabling the TSI Connection tells the system to establish the voice path between the extension and the CO line without checking the toll restrictions set up for that extension. If you disable TSI Connection, the system does not establish the voice path between the extension and the CO line until after it has checked the toll restrictions.
Page 180: Enabling/Disabling Conference Tone
> E DX-80 Programming Manual ROGRAMMING ANDLING NABLING ISABLING ONFERENCE 5. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 6. The system prompts “Save Current Setting?” Press Y to save your changes. 7.
Page 181: Specifying Call Duration
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING URATION 4. Highlight Conference Tone and press Enter to select Y if you want the system to sound a tone when it adds new parties to a conference call, or N if you do not want the system to sound a tone. The default is yes. 5.
Page 182: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING PECIFYING URATION 6.24.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 183: Programming Caller Id Codes & Local Calling Areas
> P ID C & L DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ALLER ODES OCAL 8. Press Esc to return to the Database Programming menu. 9. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory.
Page 184: Programming Using The Det
> P ID C & L DX-80 Programming ROGRAMMING ANDLING ROGRAMMING ALLER ODES OCAL ALLING REAS 6.25.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 185: Programming Using Pc-Dba
> P ID C & L DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ALLER ODES OCAL 6.25.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. First, program the CID codes. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 186: Programming Tenant Groups
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ENANT ROUPS 8. Highlight the Area Code field for the first item in the local calling area and press Enter. Key in the first local area code for the customer’s site, and press Enter. The range is from 0 to 999. The default is NULL (none).
Page 187: Programming Using The Det
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ENANT ROUPS Tenant Grouping allows you to independently allocate resource directory numbers. The directory numbers for system resources then interact only with the resources within the tenant group. For example, you designate attendant extensions for each tenant group;...
Page 188: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING ENANT ROUPS 6.26.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 189: Setting Up Smdr Call Output
> S SMDR C DX-80 Programming Manual ROGRAMMING ANDLING ETTING UTPUT 6.27 Setting Up SMDR Call Output This feature allows the system administrator to track all incoming and outgoing CO line traffic, chronologically by extension number. The system outputs account code data for each call record. The system outputs SMDR from the standard “SMDR”...
Page 190: Programming Using The Det
> S SMDR C DX-80 Programming Manual ROGRAMMING ANDLING ETTING UTPUT 12345678901234567890123456789012345678901234567890123456789012345678901234567890 D EXT TRK DGT_DIALED RING DATE TIME DURATION ACCOUNT XXX XXX XXXX...XXXX MM:SS XX/XX HH:MM:SS HH:MM:SS XXXXXXXX O 101 741 3035551212 00:00 01/01 01:05:52 00:00:35 I 103 740 4802224545 00:13 01/01 01:07:51 00:00:39...
Page 191: Programming Using Pc-Dba
> S SMDR C DX-80 Programming Manual ROGRAMMING ANDLING ETTING UTPUT 3. First, program the SMDR Call Output – Outgoing Call. Press chg to choose if you want to record SMDR for outgoing calls. Valid choices are Y or N. The default is Y. 4.
Page 192 > S SMDR C DX-80 Programming Manual ROGRAMMING ANDLING ETTING UTPUT 4. Highlight the SMDR Call Output – Outgoing Call field. Press Enter to choose if you want to record SMDR for outgoing calls. Valid choices are Y or N. The default is Y. 5.
Page 193: Programming Voice Mail
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING OICE 13. Highlight CIL X_Rate. Press Enter. to select the baud rate of the serial port. Valid options are 1200, 2400, 4800, 9600, and 19200. The default is 9600. 14. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”;...
Page 194: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING 5. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming. 6.29.2 PROGRAMMING USING PC-DBA 1.
Page 195: Setting Predefined Call Forward Time
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING REDEFINED ORWARD 6.30 Setting Predefined Call Forward Time The system uses the Predefined Call Forward setting to determine how long to ring a directory number before clas- sifying the call as “unanswered.” Once the system classifies the call as unanswered, it can process the call according to the programming associated with an answered call.
Page 196: Setting Ring On Recognition Time Interval
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ECOGNITION NTERVAL 3. Highlight Category 3 and press Enter. The system displays the Call Handling—Category 3 menu. 4. Highlight Predefined Forward Time and press Enter to select the amount of time you want to allow before the system classifies the call as “unanswered.”...
Page 197: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING ECOGNITION NTER 4. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming. 6.31.2 PROGRAMMING USING PC-DBA 1.
Page 198: Setting Talk Abandon Time Interval
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING BANDON NTERVAL 6.32 Setting Talk Abandon Time Interval Talk abandon occurs when the system experiences a drop of loop current for longer than a specifed amount of time, while the call is active (talk time). If this time period expires, and the drop of CO loop current is still present, the system abandons the call and drops the CO line.
Page 199: Setting Hold Abandon Time Interval
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING BANDON NTERVAL 5. Highlight Talk Abandon Time and press Enter to specify the amount of time you want the system to wait when detecting a drop in loop current before abandoning an active call. Valid options are between 50 and 1500 milliseconds, in intervals of 50 (50, 100, 150, 200, etc.).
Page 200: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING BANDON NTERVAL 6.33.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 201: Setting Unsupervised Talk Time
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING NSUPERVISED 6.34 Setting Unsupervised Talk Time The DX-80 allows you to specify how long you want to allow unsupervised talk time to continue before the system drops the call. This setting applies to conference calls. 6.34.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations.
Page 202: Programming Auto Attendant Module (Aam)
> P (AAM) DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 6. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 7. The system prompts “Save Current Setting?” Press Y to save your changes. 8.
Page 203 > P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE The following table illustrates the AAM messages. Type Definition Example DAY GREETING This is the greeting the callers hear “Hello, this is xyz company. If you know when they are answered while the your party’s extension number, dial it now.
Page 204 > P (AAM) DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE Other features whose programming may affect the Auto Attendant include DISA (Direct Inward System Access) and Time Switching. The following procedures allow you to go to the phone you will be using as the AMM, and set that phone as the AAM phone.
Page 205: Programming Using The Det
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 6.35.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 206 > P (AAM) DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 12. Press chg to enter a new destination for the Day Mode for this tenant group. Enter the appropriate DX-80 system directory number (extension, UCD group, or virtual number) where you want the system to route callers when they cannot be routed automatically, and press save.
Page 207: Programming Using Pc-Dba
> P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 6.35.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Call Handling and press Enter. The system displays the Call Handling menu.
Page 208 > P (AAM) DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 10. Highlight Inquiry Code and press Enter to select an inquiry code. Use the inquiry code to provide callers the option to hear a general announcement (company hours, directions to the office, etc.). Valid options are 0-9, *, #, or None.
Page 209 > P DX-80 Programming Manual ROGRAMMING ANDLING ROGRAMMING TTENDANT ODULE 24. Press Esc to return to the Auto Attendant menu. 25. Next, program the answer position for AA. Highlight ATT — Category 3 and press Enter. The system dis- plays the Call Handling — ATT: Category 3 menu. 26.
Page 210: Setting Direct Inward System Access (Disa)
> S (DISA) DX-80 Programming Manual ROGRAMMING ANDLING ETTING IRECT NWARD YSTEM CCESS 6.36 Setting Direct Inward System Access (DISA) This feature allows you to remotely access system resources such as system speed dial, CO line access, and intercom dialing. The optional AAM board is requred for DISA. You can assign any number of DISA lines as incoming DISA access based on the system service mode (day, evening).
Page 211: Programming Using The Det
> S DX-80 Programming Manual ROGRAMMING ANDLING ETTING IRECT NWARD YSTEM CCESS 6.36.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 212: Programming Using Pc-Dba
> S (DISA) DX-80 Programming Manual ROGRAMMING ANDLING ETTING IRECT NWARD YSTEM CCESS Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming. 6.36.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu.
Page 213 > S DX-80 Programming Manual ROGRAMMING ANDLING ETTING IRECT NWARD YSTEM CCESS 12. Next, highlight DISA – Category 2 and press Enter. The system displays the Call Handling – DISA Cate- gory 2 menu. 13. Highlight DISA Line for directory number 740 and press Enter to select Y (yes) or N (no). The default is no. 14.
Page 214 > S (DISA) DX-80 Programming Manual ROGRAMMING ANDLING ETTING IRECT NWARD YSTEM CCESS This Page Intentionally Left Blank - 214 -...
Page 215: Chapter 7. Programming Toll Restrictions
DX-80 Programming Manual 7. PROGRAMMING TOLL RESTRICTIONS Toll restrictions allow you to place restrictions on outbound toll calls, per tenant group and account code. Perform the following steps. 1. Set up Class of Services (COSs). 2. Set up the digit interval from 1 to 100, per tenant group. 3.
Page 216: Programming Using The Det
> C DX-80 Programming Manual ROGRAMMING ESTRICTIONS LASS OF ERVICE AND IGIT NTERVALS • Callers can override an extension’s class of service if you set up an account code password that instructs the system to use a different class of service for the call. See Section 7.2, Account Code Length and Password. •...
Page 217: Programming Using Pc-Dba
> C DX-80 Programming Manual ROGRAMMING ESTRICTIONS LASS OF ERVICE AND IGIT NTERVALS 10. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen. 11.
Page 218 > C DX-80 Programming Manual ROGRAMMING ESTRICTIONS LASS OF ERVICE AND IGIT NTERVALS 6. Next, assign the toll restrictions by which you the class of services to abide. You have two options for restricting calls: you can restrict calls on a per-extension basis (extension class of service) or on a per-CO line basis (CO line class of service).
Page 219: Account Code Length And Password
> A DX-80 Programming Manual ROGRAMMING ESTRICTIONS CCOUNT ENGTH AND ASSWORD 7.2 Account Code Length and Password You can program an extension so that the user is forced to enter an account code (password) to make certain line calls, or before making any line calls. You determine the account code length (from 2 to 8 digits) during pro- gramming.
Page 220: Programming Using Pc-Dba
> A DX-80 Programming Manual ROGRAMMING ESTRICTIONS CCOUNT ENGTH AND ASSWORD 7.2.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Use the arrow keys to highlight Restriction and press Enter. The system displays the Restriction menu. 3.
Page 221 > A DX-80 Programming Manual ROGRAMMING ESTRICTIONS CCOUNT ENGTH AND ASSWORD 11. The system then prompts “File Exists, Override?” Press Y to continue with the save operation. 12. Press Esc to return to the Database Programming menu. 13. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory.
Page 222 > A DX-80 Programming Manual ROGRAMMING ESTRICTIONS CCOUNT ENGTH AND ASSWORD This Page Intentionally Left Blank - 222 -...
Page 223: Chapter 8. Programming Uniform Call Distribution (Ucd) Groups
DX-80 Programming Manual 8. PROGRAMMING UNIFORM CALL DISTRIBUTION (UCD) GROUPS Uniform Call Distribution is an incredibly flexible function of the DX-80 system. UCD grouping allows you to link system resources (primarily extensions) for call handling. The DX-80 provides 24 UCD groups. Each group has a lead (or pilot) number;...
Page 224 (UCD) G > DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS While a caller waits for a UCD group member to answer (in queue), several queued call operations are possible. These include the following. • No Answer – Member advancement. Each UCD group has a No Answer Timer. You can set this timer to advance the call from one UCD group member to the next when the ringing member does not answer the call within the time allotted.
Page 225: Controlling Overflow And Reroute Situations
(UCD) G > C DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ONTROLLING 8.1 Controlling Overflow and Reroute Situations The DX-80 system allows for flexible handling of callers waiting in UCD queue (waiting to be answered by an UCD Group Agent). UCD Overflow can be applied in one of the following two ways. •...
Page 226: Ucd Agent Log Off/Log On
(UCD) G > UCD A DX-80 Programming ROGRAMMING NIFORM ISTRIBUTION ROUPS GENT UCD Group Overflow and Reroute Destination Announcement Boxes in DX-80 PC-8 Overflow 3 3301 3302 3303 3304 3305 8.2 UCD Agent Log Off/Log On UCD members, or agents, can temporarily log off to disconnect from the UCD group. Agents usually log off when they are on break or not able to attend the phone (employee “shift”...
Page 227 (UCD) G > P DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ROGRAMMING 8. Enter additional members in the same manner. Press the Hold button when you have finished entering members, then press next. 9. Next, select the hunting method you want to use for this UCD group. Enter 06-01-01~24-04. 10.
Page 228: Programming Using Pc-Dba
(UCD) G > P DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ROGRAMMING 29. Enter the directory number where you want the system to send the queued caller when it removes callers from this UCD group, and press save. Valid options include any valid extension number. Note: Since you are removing the caller from this UCD group, the caller loses their place in the queue.
Page 229 (UCD) G > P DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ROGRAMMING 9. Highlight No Answer Timer, and press Enter. Key in how long you want the system to ring an extension in this UCD group before pulling the call back and ringing the next extension in the hunt group, then press Enter.
Page 230 (UCD) G > P DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ROGRAMMING 16. Finally, you must assign what extensions you want to include in this UCD group. Highlight Member and press Enter. The system displays the Uniform Call Distribution—Hunt Group Member: Hunt Group x screen.
Page 231: Setting Up Ucd Voice Announce (Va) Groups
(UCD) G > S DX-80 Programming Manual ROGRAMMING NIFORM ISTRIBUTION ROUPS ETTING 8.4 Setting Up UCD Voice Announce (VA) Groups The DX-80 system provides UCD groups to allow you to handle high traffic using third-party ancillary RADs. Whenever the overflow destinations of a UCD group require you to use more than one RAD to handle the volume of call traffic, you can pool the RADs in a group (available UCD group) for access.
Page 232 (UCD) G > S UCD V (VA) G ROGRAMMING NIFORM ISTRIBUTION ROUPS ETTING OICE NNOUNCE ROUPS 4. Highlight Port Type for the analog port connected to the RAD (you may have to use Page Up and Page Down to find it.) Press Enter to select V.A. 5.
Page 233: Chapter 9. Programming Voice Mail
DX-80 Programming Manual 9. PROGRAMMING VOICE MAIL You can set up the DX-80 to interface with either: • an external, analog third party voice mail system, or • the internal digital DX-80 Voice option. If you use analog voice mail, you must assign system ports to the voice mail system. If you use the digital DX-80 Voice, you do not use system ports and therefore do not have any port loss.
Page 234: Programming Third Party Vm, Analog Ports
> P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 9.1 Programming Third Party VM, Analog Ports You can connect the DX-80 system to a third-party voice mail system using spare analog ports. Doing so occupies these ports and therefore reduces the number of system ports that you can use for the telephones, FAX machines, modems, etc.
Page 235: Programming Using The Det
> P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 9.1.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. 1.
Page 236 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 5. Press the Hold button to return to the previous menu level, Press the Volume button (up or down) to return to the DB Item Selection screen. Next, program the VM Table –...
Page 237 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 1. Enter 06-02-1~3-02-02, where 1~3 = Tenant Group. 2. Press save, then press chg. Enter the prefix numbers you want the system to use to identify a call as a spe- cific CO line.
Page 238 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 4. Press the Hold button to return to the previous menu level, Press the Volume button (up or down) to return to the DB Item Selection screen. Next, program VM Table –...
Page 239: Programming Using Pc-Dba
> P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 9.1.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. First, program the extension Port Type. Use the arrow keys to highlight Extension and press Enter. The system displays the Extension menu.
Page 240 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 3. Highlight Members, then press Enter. The system displays the member list for hunt group 24. 4. Enter the extension number of the analog port you want to program as this member of the VM UCD group and press Enter.
Page 241 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 1. Highlight Voice Mail Table, and press Enter. Choose the tenant group you want to program, and press Enter. The system displays the Extension Application—Voice Mail Table: Tenant x menu. 2.
Page 242 > P VM, A DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING HIRD ARTY NALOG ORTS 11. Highlight Suffix Digit and key in the suffix numbers you want the system to use to identify a call as the mailbox owner, then press Enter. Valid codes are up to two digits in length and can include digits 0-9, *, #, and letters A - D.
Page 243: Programming Optional Internal Vm, Digital
> P VM, D DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING PTIONAL NTERNAL IGITAL 6. The system prompts “Save Current Setting?” Press Y to save your changes. 7. The system then prompts “File Exists, Override?” Press Y to continue with the save operation. 8.
Page 244: Programming Using The Det
> P VM, D DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING PTIONAL NTERNAL IGITAL The following conditions apply to the internal voice mail option. • When transferring a call to voice mail, callers can choose to enter no mailbox number. If callers do so, the system routes the caller to the voice mail main greeting (e.g., Auto Attendant greeting).
Page 245: Programming Using Pc-Dba
> P VM, D DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING PTIONAL NTERNAL IGITAL 13. Press next to continue programming the various call handling digits (prefix/suffix). 14. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming.
Page 246 > P VM, D DX-80 Programming Manual ROGRAMMING OICE ROGRAMMING PTIONAL NTERNAL IGITAL 11. Next, program the voice mail hunt group. Highlight Voice Mail Table, and press Enter. Choose the tenant group you want to program, and press Enter. The system displays the Extension Application—Voice Mail Table: Tenant x menu.
Page 247: Chapter 10. Programming Extensions
DX-80 Programming Manual 10. PROGRAMMING EXTENSIONS The final step in setting up a DX-80 system is programming the individual extensions. The DX-80 supports three types of phones: • DET phones—digital speakerphone with LCD display and 32 programmable feature buttons • DSS console—digital 60 button device used with associated speakerphone (typically used with the System Attendant/Administrator’s speakerphone, but can be used with any DET phone in the system) •...
Page 248 > O DX-80 Programming Manual ROGRAMMING XTENSIONS VERVIEW Each time you enter Feature 9 8, the system selects the next mode in sequence, plays the associated tone, and shows the associated display, as shown in the following table. Mode Button Momentary Confirmation Status Bar...
Page 249: Reminder Tones
> R DX-80 Programming Manual ROGRAMMING XTENSIONS EMINDER ONES While you are programming in PC-DBA, the system saves your changes in the working directory residing on the laptop. While it may appear that you have re-programmed the switch, the system does not update the switch database with your changes until you perform a SEND command from the laptop.
Page 250: Programming Using Pc-Dba
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING A AME TO THE XTENSION 2. Press show. The system displays the DB Item Select screen. 3. Enter 04-05-101~156 and press save. This advances you to the Extension User Name programming screen for the extension you specified (101~156).
Page 251: Assigning A Password To The Extension
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING A ASSWORD TO THE XTENSION 11. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory. For more details, see Section 2.1.4.4, F4 – Send. 10.4 Assigning a Password to the Extension All extensions of the DX-80 system have an associated user password.
Page 252 > A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING A ASSWORD TO THE XTENSION 4. Highlight the Password field for directory number you want to program and press Enter. Note: You may have to use the Page Down key find the directory number if it is on the second page of this menu. 5.
Page 253: Assigning Extensions To Tenant Groups
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO ENANT ROUPS 10.5 Assigning Extensions to Tenant Groups You can completely isolate extension functions depending on how you assign the tenant groups; i.e., you can pro- hibit calling from one tenant group to another. You do not have to isolate extensions to be able to isolate system resources, however.
Page 254 > A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO ENANT ROUPS 2. Use the arrow keys to highlight Extensions and press Enter. The system displays the Extension menu. 3. Highlight Category 1 and press Enter. The system displays the Extension—Category 1 menu. 4.
Page 255: Assigning Extensions To Pickup Groups
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO ICKUP ROUPS 10.6 Assigning Extensions to Pickup Groups The system provides eight extension pick up groups per tenant group to allow you to partition the system into sep- arate departments for organized call answering within the department. An extension owner in a pick up group may retrieve calls ringing at another extension within the same pick up group.
Page 256: Assigning Extensions To Paging Groups
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO AGING ROUPS 4. Locate the extension number that you want to assign to a pickup group. Use Page Up and Page Down if necessary to highlight the Pickup Group field for that extension. 5.
Page 257: Programming Using The Det
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO AGING ROUPS • Extensions that are receiving page announcements will show busy on DSS/BLF buttons at other extensions. 10.7.1 PROGRAMMING USING THE DET Note: chg, bksp, save, one, always, del, and ack are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation.
Page 258: Assigning Extensions To A Class Of Service
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO A LASS OF ERVICE 9. The system then prompts “File Exists, Override?” Press Y to continue with the save operation. 10. Press Esc to return to the Database Programming menu. When you have finished all programming changes, perform a Send operation to copy your new database to the DX- 80 switch system memory.
Page 259: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING UP ONITORING RIVILEGES 10.8.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Highlight Extension and press Enter. The system displays the Extension menu. 3.
Page 260: Programming Using The Det
This feature may violate privacy laws if used in a manner that is inconsistent with requirements of those laws. Vertical communications, Inc. assumes no responsibility with regard to the use of this feature; it is provided for the virtue of ethi- cal use only.
Page 261 > S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING UP ONITORING RIVILEGES 4. Locate the directory number you want to program. You may need to press Page Up or Page Down to find the directory number; this menu contains five pages. 5.
Page 262: Setting Up Intrusion
This feature may violate privacy laws if used in a manner that is inconsistent with requirements of those laws. Vertical Communications, Inc. assumes no responsibility with regard to the use of this feature; it is provided for the virtue of ethi- cal use only.
Page 263: Programming Using Pc-Dba
This feature may violate privacy laws if used in a manner that is inconsistent with requirements of those laws. Vertical Communications, Inc. assumes no responsibility with regard to the use of this feature; it is provided for the virtue of ethi- cal use only.
Page 264: Setting Up Warning Tones, Incoming Call Drops, Outgoing Call Drops
> S DX-80 ROGRAMMING XTENSIONS ETTING UP ARNING ONES NCOMING ROPS UTGOING ROPS 8. In the same manner, program the intrusion privileges for other extensions as needed. 9. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”;...
Page 265: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING UP ARNING ONES NCOMING ROPS Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming. 10.11.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu.
Page 266: Setting Up Off Hook Voice Announce
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING OICE NNOUNCE 10.12 Setting Up Off Hook Voice Announce With Off Hook Voice Announce (OHVA), extension users can receive a voice announcement from a DX-80 system extension while their telephone is busy. OHVA uses the speakerphone circuit to accommodate a second conver- sation path to the telephone.
Page 267 > S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING OICE NNOUNCE 4. Locate the directory/extension number you want to program. You may need to press Page Up or Page Down to find the directory number; this menu contains five pages. 5. Highlight OHVA Active and press Enter to set OHVA on or off for this extension. Valid options are Y or N. The default is yes.
Page 268: Setting Up Paging Privileges
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING AGING RIVILEGES 10.13 Setting Up Paging Privileges Extension users can perform several types of page announcements: • Internal Paging - they can page a group or place a system-wide internal page. • External Paging - they can access external ancillary paging equipment. •...
Page 269: Programming Using Pc-Dba
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING AGING RIVILEGES 5. Press the Hold button to return to the previous menu level, Or, press the Volume button (up or down) to return to the DB Item Selection screen, Or, exit programming. 10.13.2 PROGRAMMING USING PC-DBA 1.
Page 270: Setting Up Call Forward - Extension Predefined
> S – E DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING ORWARD XTENSION REDEFINED 13. Locate the directory/extension number you want to program. You may need to press Page Up or Page Down to find the directory number; this menu contains five pages. 14.
Page 271: Programming Using The Det
> S – E DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING ORWARD XTENSION REDEFINED The following conditions apply to setting pre-defined call forwards. • Calls that are forwarded to the DX-80 voice mail system via any extension call forward include special handling.
Page 272: Programming Extensions For Smdr Output
> P SMDR O DX-80 Programming Manual ROGRAMMING XTENSIONS ROGRAMMING XTENSIONS FOR UTPUT 3. Highlight Predefined FWD. and press Enter. The system displays the Extension—Predefined Call Forward menu. 4. Locate the directory/extension number you want to program. You may need to press Page Up or Page Down to find the directory number;...
Page 273: Programming Using The Det
> P SMDR O DX-80 Programming Manual ROGRAMMING XTENSIONS ROGRAMMING XTENSIONS FOR UTPUT You have already set up SMDR during call handling. (For details, see Section 6.27, Setting Up SMDR Call Output.) When programming individual extensions, you have the option to include that extension’s data in SMDR or not.
Page 274: Assigning Recording Announcement Devices
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING ECORDING NNOUNCEMENT EVICES 6. When you are done, press Esc to return to the Database Programming screen. The system prompts: “Exit This Feature?”; press Y for yes. 7. The system prompts “Save Current Setting?” Press Y to save your changes. 8.
Page 275: Assigning Port Type
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING 1. Program the VA type analog port directory numbers in a specific VA UCD group. See Section 8.4, Setting Up UCD Voice Announce (VA) Groups. 2. Program the selected VA UCD group as attribute VA. See Section 8.3, Programming UCDs When using the built-in DX-80 Voice system: 1.
Page 276: Programming Using Pc-Dba
> A CO L DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO INES 10.17.2 PROGRAMMING USING PC-DBA 1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database Program- ming menu. 2. Highlight Extension and press Enter. The system displays the Extension menu. 3.
Page 277: Programming Using The Det
> A CO L DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING XTENSIONS TO INES • Extensions that are not assigned access to a CO line may receive that CO line via a transfer. However, once the transferred call is disconnected, that extension cannot re-access the same CO line for use. •...
Page 278: Setting Up Receive Assignments
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING ECEIVE SSIGNMENTS 4. Locate the directory number you want to program. You may need to press Page Up or Page Down to find the directory number; this menu contains five pages. 5. For each directory number, you can assign up to 16 CO line numbers. Highlight the line number you want to program, and press Enter to select either Y or N.
Page 279: Setting Up Extension Ring Level
> S DX-80 Programming Manual ROGRAMMING XTENSIONS ETTING XTENSION EVEL 4. Locate the directory number to which you want to assign receive privileges. Use Page Up and Page Down if necessary to highlight the Paging Group field for that extension. 5.
Page 280: Assigning Feature Buttons
> A DX-80 Programming Manual ROGRAMMING XTENSIONS SSIGNING EATURE UTTONS 10.21 Assigning Feature Buttons After you are finished setting up the programming for the extensions, go to the individual phone and program its feature buttons. For details, see Section 11, Programming Feature Buttons. 10.22 Performing Directory/Extension Swapping As part of the Flexible Numbering Plan in the DX-80 system, you can exchange extension directory numbers from one port to another.
Page 281 > P DX-80 Programming Manual ROGRAMMING XTENSIONS ERFORMING IRECTORY XTENSION WAPPING 4. Note the first column on the left of this menu; this is the port number for every directory number in the sys- tem. You can swap directory numbers on the port list. For example, suppose the employee at port 011, extension 111 has to work out of another office for the day—and the other office contains port 004, exten- sion 104.
Page 282: Configuring Single Line Telephones (Analog Device Support)
> C DX-80 Program- ROGRAMMING XTENSIONS ONFIGURING INGLE ELEPHONES NALOG EVICE UPPORT 10.23 Configuring Single Line Telephones (Analog Device Support) Analog extension ports are provided for connection of standard, two-wire, analog telephone equipment to the digital network of the DX-80. Common uses of the analog extension ports are facsimile machines, modems, and wireless and wired single line analog telephones.
Page 283 > C DX-80 Programming Manual ROGRAMMING XTENSIONS ONFIGURING INGLE ELEPHONES NALOG EVICE This Page Intentionally Left Blank - 283 -...
Page 284 > C DX-80 Program- ROGRAMMING XTENSIONS ONFIGURING INGLE ELEPHONES NALOG EVICE UPPORT - 284 -...
Page 285: Chapter 11. Programming Feature Buttons
DX-80 Programming Manual 11. PROGRAMMING FEATURE BUTTONS DET phones have 30 dual-colored programmable feature buttons. All system feature codes (30 max.) may be stored on available feature buttons for one-button operation. Certain programmed feature buttons will light when activated (DND, Call Forward, DSS/BLF, etc.), while others such as Call Pick-Up, Background Music, Last Number Redial, do not.
Page 286: Programming Using Pc-Dba
> P PC-DBA DX-80 Programming Manual ROGRAMMING EATURE UTTONS ROGRAMMING SING 7. To program a feature code press ftr. FTR CODE:_ bksp save chg 8. Enter the feature code (for example, Feature 6 # for CID Table review), then press save. 9.
Page 287: Programming Dss Console Feature Buttons
> P DSS C DX-80 Programming Manual ROGRAMMING EATURE UTTONS ROGRAMMING ONSOLE EATURE 10. The system then prompts “File Exists, Override?” Press Y to continue with the save operation. 11. Press Esc to return to the Database Programming menu. 12. When you have finished all programming changes, perform a Send operation to copy your new database to the DX-80 switch system memory.
Page 288: Programming A Release Key
> P DX-80 Programming Manual ROGRAMMING EATURE UTTONS ROGRAMMING A ELEASE 11.4 Programming a Release Key DET speakerphone users may want a release key they can use to cancel or complete any current action. The release key function can speed call processing by allowing the user to eliminate the use of the hook-switch, when call processing is encumbered by this operation.
Page 289 > F DX-80 Programming Manual ROGRAMMING EATURE UTTONS EATURE ESET To clear the feature keys on an extension, perform the following steps. 1. While the extension is idle (no call activity), press Feature 5 8. The display prompts for the password. PSWD :_ bksp show chg 2.
Page 290 > F DX-80 Programming Manual ROGRAMMING EATURE UTTONS EATURE ESET This Page Intentionally Left Blank - 290 -...
Page 291: Worksheets
DX-80 Programming Manual A. WORKSHEETS Worksheets - 291 -...
Page 292 DX-80 Programming Manual PPENDIX - 292 -...
Page 293 DX-80 Programming Manual PPENDIX - 293 -...
Page 294 DX-80 Programming Manual PPENDIX - 294 -...
Page 295 DX-80 Programming Manual PPENDIX - 295 -...
Page 296 DX-80 Programming Manual PPENDIX - 296 -...
Page 297 DX-80 Programming Manual PPENDIX - 297 -...
Page 298 DX-80 Programming Manual PPENDIX - 298 -...
Page 299 DX-80 Programming Manual PPENDIX - 299 -...
Page 300 DX-80 Programming Manual PPENDIX - 300 -...
Page 301 DX-80 Programming Manual PPENDIX - 301 -...
Page 302 DX-80 Programming Manual PPENDIX - 302 -...
Page 303 DX-80 Programming Manual PPENDIX - 303 -...
Page 304 DX-80 Programming Manual PPENDIX - 304 -...
Page 305: Button Labeling
DX-80 Programming Manual B. BUTTON LABELING Cut along all dotted lines. - 305 -...
Page 306 DX-80 Programming Manual PPENDIX Extension ___ Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension ICM Mode Voice HEADSET Caller REDIAL MUSIC MODE HF-PR-TN Record CALL Do Not CALL MEMO Voice PARK Page Disturb Mail Line Line Line Line Line...
Page 307 DX-80 Programming Manual PPENDIX Extension ___ Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension Extension HEADSET Caller ICM Mode Voice REDIAL MUSIC MODE HF-PR-TN Record CALL Do Not CALL MEMO Voice PARK Page Disturb Mail Line Line Line Line Line...
Page 308 DX-80 Programming Manual PPENDIX This Page Intentionally Left Blank - 308 -...
Page 309: Index
DX-80 Programming Manual DX-80 Programming Manual Technical Manual - Volume II INDEX Numerics alternate mode ringing 126 analog device support (SLT) 280 analog ports for third party voice mail 232 analog voice mail 232 setting password for 67 ancillary devices user name 68 controlling via the telephone system 85 ancillary RAD 272...
Page 310 DX-80 Programming Manual NDEX attendant/extension DSS console 86 call me message 72 Auto Att Line field 207 call output, SMDR 188 auto attendant, AAM 201 call table 182 auto redial 166 caller ID codes 182 automatic CO line time switching 128 caller ID table 80 automatic dialing 73 calling areas, local 182...
Page 311 DX-80 Programming Manual NDEX CO line signaling 118 CO line time switching 128 CO line type assignment 119 Database Administration CO line used, SMDR 188 via any digital extension 41 CO lines, assigning extensions to 274 database administration mode, entering 41 CO lines, assigning tenant groups to 112 database administration password, changing 42 CO lines, naming 70...
Page 312 DX-80 Programming Manual NDEX Dialing Ratio - Tone Time field 164 Enabling/Disabling Hotel Feature 175 digit intervals 213 Enabling/Disabling System Speed Toll Check 176 digital extension telephone, programming via 41 Enabling/Disabling TSI Connection 178 digital voice mail 241 enhanced lettering scheme 95 DIR No.
Page 313 DX-80 Programming Manual NDEX feature key lookup 286 Feature Key Reset 286 feature key reset 286 feature number lookup 43 isolating 185 features, setting up system 23 programming 245 Flash 78, 79 ring level 277 flash time, CO 144 setting up 26 flash time, PBX 146 SLTs 280 flash, SLT hook 164...
Page 314 DX-80 Programming Manual NDEX hold remind 151 Hold Reminder field 152 hold, exclusive 152 labels, DET buttons 303 hook flash, ST 164 LCD 245 hook-switch command monitoring 165 LCD Interactive buttons 41 Hot Key, speakerphone 245 Leading field 107 Hotel Enable field 176 Length 1 field 107 hotel feature, enable/disable 175 Length field 68, 218...
Page 315 DX-80 Programming Manual NDEX Members field 238, 243 Numbering Plan 1 106 Message On Hold devices 85 Numbering Plan 2 107 Message Waiting 72 Numbering Plan 3 108 messages, AAM 201 Numbering Plan 4 109 messages, pre-programmed 72 numbering plan, customizing 102 Messaging numbers, directory 53 Call Me 72...
Page 316 DX-80 Programming Manual NDEX account code 217 Port Type field 230, 237, 274 changing database admin 42 port, DSS, assigning 86 creating for toll restrictions 217 Pre-CFW NoAns field 131 length 67 Predef FWD Busy Dest field 270 Password field 68, 218 Predef FWD NoAns Dest.
Page 317 DX-80 Programming Manual NDEX minal (DET) Phone 41 ring type assignment, CO line 124 Programming Using PC-DBA 30 RMT X_Rate field 91 Programming Voice Mail 192 room status, hotel mode 175 programming worksheets 289 RS232C, F10 40 pulse dial 118, 161 pulse dialing 162 pulse/tone dial type, CO line 118 save database 32...
Page 318 DX-80 Programming Manual NDEX Setting up Dial Wait Time and Dial Delay 161 Specifying Pause Time 147 Setting Up Extension Ring Level 277 Specifying PBX Flash Time 146 Setting Up Extensions 26 Specifying PC-DBA Transmit Rate 90 Setting up Fax Detection 137 Specifying Ring Abandon 149 Setting Up Feature Buttons on Phones 27 specifying user names, extensions 101 and 108 68...
Page 319 DX-80 Programming Manual NDEX third party voice mail 232 Unsupervised Talk Time field 143, 200 time and date of call, SMDR 188 unsupervised/unscreened transfer 155 time interval, hold abandon 198 u-save, F2 34 time interval, ring on recognition 195 user name, extension 68, 247 time interval, talk abandon 197 User Names field 70, 248 time switching 128...
Page 320 DX-80 Programming Manual NDEX XFR Mode field 206 Year field 101 XFR_B Recall field 158 XFR_I Recall field 158 Zone Paging 266 - 320 -...
Page 321 DX-80 Programming Manual NDEX This page intentionally left blank. - 321 -...

Vertical Comdial DX-80 Technical Manual

Introduction

Chapter 1. Overview

Chapter 2. Programming Options

Chapter 3. Getting Started

Chapter 4. Programming System Features

Chapter 5. Programming CO Lines

Chapter 6. Programming Call Handling

Chapter 7. Programming Toll Restrictions

Chapter 8. Programming Uniform Call Distribution (UCD) Groups

Chapter 9. Programming Voice Mail

Chapter 10. Programming Extensions

Quick Links

Need help?

Questions and answers

Related Manuals for Vertical Comdial DX-80

Summary of Contents for Vertical Comdial DX-80