Vertical LDP-9008D User Manual
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Vertical LDP-9008D User Manual

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LDP-9008D & LDP-9030D
User Guide
Please read this manual carefully before
operating Phone. Retain it for future reference.

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Summary of Contents for Vertical LDP-9008D

  • Page 1 LDP-9008D & LDP-9030D User Guide Please read this manual carefully before operating Phone. Retain it for future reference.
  • Page 2 This material is copyrighted by Vertical Communications. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. Vertical Communications reserves the right to make changes in specifications at any time without notice.

  • Page 3: Important Safety Information

    LDP-9008D & LDP-9030D User Guide Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
  • Page 4 LDP-9008D & LDP-9030D User Guide 9. Keep out of direct sunlight and away from heat. 10. No user-serviceable parts inside. Do not insert a screwdriver or any metal objects into the phone. This may cause electric shock or damage the equipment and will render the warranty void.
  • Page 5 LDP-9008D & LDP-9030D User Guide This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 6: Table Of Contents

    1.1 General ....................1 1.2 Feature Information ................1 1.3 Feature Groupings ................1 1.4 LDP-9008D & 9030D Phone Description .......... 2 1.5 LDP-9008D & LDP-9030D Phone Installation ........3 1.5.1 Phone Connections ..............3 1.5.2 Wall Mount ................4 1.6 DSS(Direct Station Select) Console Installation .......
  • Page 7 LDP-9008D & LDP-9030D User Guide 4.1.2 Leaving a Message Wait ............17 4.2 External Calls .................. 17 4.2.1 Placing external CO/VoIP calls ..........17 4.2.2 Waiting for the next available CO/IP line ......19 4.2.3 Account Codes: Tracking External calls for billing ....19 4.2.4 Disable dialing from your phone ...........
  • Page 8 LDP-9008D & LDP-9030D User Guide 8.3 Using Internal, External and Meet-Me Paging ........ 35 8.4 Push-To-Talk (PTT) Page ............... 35 8.5 Wake-Up Alarm ................36 8.6 Alarm/Door Bell ................36 8.7 Power Fail Transfer (PFT) ............... 36 8.8 System Voice Memo ............... 37 8.9 Hot Desk ..................

  • Page 9: Introduction

    LDP-9008D & LDP-9030D User Guide NTRODUCTION 1.1 General Your telephone is connected to an advanced-technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. 1.2 Feature Information We have taken every effort to make this user guide simple and straight forward.

  • Page 10: Ldp-9008D & 9030D Phone Description

    LDP-9008D & LDP-9030D User Guide 1.4 LDP-9008D & 9030D Phone Description The LDP-9008D and LDP-9030D Phones (shown) incorporate user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a 2-line (LDP- 9008D) or 3-line (LDP-9030D) 24-character per line LCD (refer to Phone Diagrams).

  • Page 11: Ldp-9008D & Ldp-9030D Phone Installation

    LDP-9030D Phone Diagram 1.5 LDP-9008D & LDP-9030D Phone Installation 1.5.1 Phone Connections The LDP-9008D and LDP-9030D each have 3 connection ports (refer to following graphic). each port is for connecting to : Handset, Ear Mic., and the line cable.  Connect the telephone cord (curly cord) to the handset and the other end to the handset jack at the bottom of the telephone.

  • Page 12: Wall Mount

    LDP-9008D & LDP-9030D User Guide LDP-9008D & 9030D Connections 1.5.2 Wall Mount The LDP-9000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more information on installing your LDP- 9000 series phone, refer to the iPECS Hardware Description and Installation Manual.

  • Page 13: Lcd, Speakerphone & Related Features

    ELATED EATURES 2.1 Using the Display Menu The Liquid Crystal Display (LCD) of the LDP-9008D has two lines, and the LDP-9030D has three lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle.

  • Page 14: Using The Speakerphone

    LDP-9008D & LDP-9030D User Guide 2.2 Using the Speakerphone Activate the Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call. By keeping the handset Off-hook, the Group Listen feature is activated, which provides incoming audio over the speaker with outgoing audio from the handset.

  • Page 15: Receiving Calls

    LDP-9008D & LDP-9030D User Guide ECEIVING CALLS 3.1 Answering a Call While Idle There are 3 basic types of incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset.

  • Page 16: Responding To A Call While Busy

    LDP-9008D & LDP-9030D User Guide 3.2 Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting.

  • Page 17: Using Answering Machine Emulation (Ame)

    LDP-9008D & LDP-9030D User Guide 3.3 Using Answering Machine Emulation (AME) When a call is connected to your voice mail, you can screen the call as with a normal Answering Machine. The caller‘s voice is played over your speaker while the message is being recorded.

  • Page 18: Differential Ring Signals

    LDP-9008D & LDP-9030D User Guide 3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. LDP-9000 Series Phone has 15 Ring Tones available for differentiating one phone‘s ringing from another.

  • Page 19: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    LDP-9008D & LDP-9030D User Guide To answer a call ringing at a station in your group:  Lift the handset,  Dial 566 (Group Call Pick-Up code), the call is connected. 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls Activate Do-Not-Disturb when you wish to not be interrupted;...
  • Page 20 LDP-9008D & LDP-9030D User Guide 4: Busy/No Answer—forwards calls if the station is busy or does not answer within the No Answer timer. 5: Incoming CO Off-net: Forward calls to an external destination; calls can be forwarded from an internal station or a remote location.

  • Page 21: Forwarding Calls To An External Number

    LDP-9008D & LDP-9030D User Guide 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‗type of forward‘ as listed below: 1: Unconditional—all calls to the station, except recalls,...

  • Page 22: Forwarding Callers To A Text Message

    LDP-9008D & LDP-9030D User Guide To activate Call Forward, Off Premise (forward to an external number) from a remote location:  Lift the handset,  Dial the telephone number of a DISA assigned CO line,  While receiving dial-tone, dial 554 (Call Forward feature code), ...
  • Page 23 LDP-9008D & LDP-9030D User Guide To activate Custom or Pre-Defined Message Forward:  Press TRANS  Dial User Program feature code 51,  Dial the two-digit text Message code (00-20),  Dial any auxiliary input for messages 01-04 and 06-08, ...

  • Page 24: Placing A Call

    LDP-9008D & LDP-9030D User Guide LACING A CALL 4.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‗#‘...

  • Page 25: Leaving A Message Wait

    LDP-9008D & LDP-9030D User Guide If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number. To Camp-On (wait off-hook) for a busy station: ...
  • Page 26 LDP-9008D & LDP-9030D User Guide Individual CO/IP line access— 88 + XX or XXX (XX or XXX are CO line number) CO/IP Group access— 89 + XX or XXX (XX or XXX are CO Group number) Any CO/IP Line access—...

  • Page 27: Waiting For The Next Available Co/Ip Line

    LDP-9008D & LDP-9030D User Guide 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.

  • Page 28: Temporarily Override Dialing Restrictions At A Phone

    LDP-9008D & LDP-9030D User Guide To activate Temporary COS:  Press TRANS  Dial 21 (User Program code),  Dial your Authorization code,  Press HOLD SAVE To deactivate Temporary COS:  Press TRANS  Dial 22 (User Program code), ...

  • Page 29: Using And Entering Saved Number Dial

     Dial the desired System Speed Dial bin number. 4.3.4 Using and Entering Station Speed Dial Numbers Each station in the Vertical SUMMIT IP is allocated memory for Station Speed Dial numbers each up to 23 digits. These...
  • Page 30 LDP-9008D & LDP-9030D User Guide numbers are entered at the user‘s station and may include several ‗special‘ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect. FLASH not as 1 digit—The system will generate a...

  • Page 31: Using Dial By Name And Entering Your Name

    LDP-9008D & LDP-9030D User Guide To enter a Station Speed Dial number with Name:  Lift the handset,  Press the button, SPEED  Dial the desired Station Speed Dial bin number,  Select/dial the CO/IP line/group,  Dial the desired number to be stored, ...

  • Page 32: Using Automatic Called Number Redial (Acnr)

    LDP-9008D & LDP-9030D User Guide  Scroll using the Volume up/down keys, or enter search characters (refer to the above Character Entry Chart).  Press to place the call HOLD SAVE To enter your station user name:  Press the...

  • Page 33: Transfer , Conference & Other Call Handling

    LDP-9008D & LDP-9030D User Guide & O RANSFER ONFERENCE THER ANDLING 5.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen the...

  • Page 34: Broker Call: Switching Between Two Calls

    LDP-9008D & LDP-9030D User Guide signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. To place a call on Hold:  Press HOLD SAVE 5.3 Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call.

  • Page 35: Setting Up A Conference Room

    LDP-9008D & LDP-9030D User Guide To establish an Unsupervised Conference:  Establish conference with two external parties,  Select the Conf Soft button,  Hand-up handset. To retrieve an Unsupervised Conference:  Lift the handset,  Select the Soft button.

  • Page 36: Call Park: Placing A Call On Hold To Page

    LDP-9008D & LDP-9030D User Guide 5.5 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this feature is used with Paging to notify the desired user of a parked call.

  • Page 37: Send & Retrieve Messages

    LDP-9008D & LDP-9030D User Guide & R ETRIEVE ESSAGES 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in mode. The message will be displayed on the LCD screen in LDP-9000 Series phone.
  • Page 38 LDP-9008D & LDP-9030D User Guide To retrieve Voice Mail locally using a Flex button:  Press the programmed Flex button, VOICE MAIL  Dial your Mail Box number and corresponding password to receive the ‗Number of Messages‘ prompt,  Dial desired option codes, ...

  • Page 39: Sending And Receiving Short Text Messages

    LDP-9008D & LDP-9030D User Guide 6.3 Sending and Receiving Short Text Messages You can exchange short text messages (up to alphanumeric characters) with other display phone users. These messages will activate the message on the LCD. If the ring/message LED is set to Message Wait indication, the ring/message LED of Call Back button will flash.

  • Page 40: Remote System Access

    LDP-9008D & LDP-9030D User Guide EMOTE YSTEM CCESS 7.1 Direct Inward System Access (DISA) DISA (Direct Inward System Access) allows remote users to gain access to the system‘s resources (remote users may be required to enter an Authorization Code). The system will recognize remote user dialed inputs (call other stations, place calls over CO/IP lines, review voice mails, etc).
  • Page 41 LDP-9008D & LDP-9030D User Guide To place a call from the mobile extension using the iPECS System:  Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, ...

  • Page 42: Misc . Features

    LDP-9008D & LDP-9030D User Guide EATURES 8.1 Call Log Users can view a log of Received, Dialed and Lost calls on the display. Pressing a Redial Soft button and then Back button provides simple access to Received, Dialed and Lost calls.

  • Page 43: Using Internal, External And Meet-Me Paging

    LDP-9008D & LDP-9030D User Guide 8.3 Using Internal, External and Meet-Me Paging The User can broadcast announcements to other stations and/or external speakers. Stations are assigned to one or more of the Internal Page Zones. The system has two External Page Zones that can be connected to external speakers.

  • Page 44: Wake-Up Alarm

    LDP-9008D & LDP-9030D User Guide To place a page announcement to the active PTT group:  Press and hold the Flex button,  After confirmation tone, make page announcement. 8.5 Wake-Up Alarm System supports an Alarm clock for each station in the system.

  • Page 45: System Voice Memo

    LDP-9008D & LDP-9030D User Guide CO line by the system. This SLT can be used as any normal SLT, providing service while power is out. 8.8 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, date, time, and feature status.

  • Page 46: Hot Desk

    LDP-9008D & LDP-9030D User Guide 8.9 Hot Desk LDP-9000 Series phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station.

  • Page 47: Pbx, Centrex & Isdn Features

    LDP-9008D & LDP-9030D User Guide PBX, C & ISDN ENTREX FEATURES 9.1 Access PBX or Centrex features The iPECS system has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS system connects to a host with analog CO lines.

  • Page 48: Using Isdn Supplementary Services

    LDP-9008D & LDP-9030D User Guide To activate Keypad Facility operation:  Press the button to switch to keypad mode, KEYPAD FACILITY  Dial as desired. To deactivate Keypad Facility operation:  Press KEYPAD FACILITY  Press a Feature or Flex button.

  • Page 49: Eatures Lex Buttons

    LDP-9008D & LDP-9030D User Guide & F EATURES LEX BUTTONS 10.1 Entering Station Program Data A special code set is available for LDP-9000 Series Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting.

  • Page 50: Appendixa User Program Code

    Attendant may dial while in the User Program Mode to assign certain Flex buttons and affect the status of a feature or setting. For more information on the User Program Mode refer to the Vertical SUMMIT IP Features and Operation Manual.
  • Page 51 LDP-9008D & LDP-9030D User Guide Table A-1 STATION USER PROGRAM FIXED FUNCTION CODES FUNCTION FUNCTION CODE Delete Conference Room Monitor Conference Group Headset/Speakerphone Mode Change Ring Mode LCD Display Mode Version Display Background Music Station User Name Registration Display Phone Version...
  • Page 52 LDP-9008D & LDP-9030D User Guide Table A-2 ATTENDANT USER PROGRAM FIXED FUNCTION CODES FUNCTION CODE FUNCTION Knock Down Station COS Restore Station COS Authorization Code Registration Erase Authorization System Date/Time Mode LCD Date Mode LCD Time Mode Set Wake Up Time from Attendant...

  • Page 53: Appendixb Flexible Numbering Plan

    LDP-9008D & LDP-9030D User Guide PPENDIX LEXIBLE UMBERING The System Numbering Plan can be selected from 1 of 8 basic Numbering Plans. Table B-1 provides a brief description of the plans and Table B-2 and Table B-3 provide the Numbering Plan codes for each of the eight basic plans.
  • Page 54 LDP-9008D & LDP-9030D User Guide Table B-2 Basic Numbering Plan 1-4, Default Values Basic Numbering Plan Feature Remark (Internal/External SMDR Account *550 Code Enter Flash Command *551 to CO Line Last Number *552 Redial DND (Toggle *553 On/Off) Call Forward...
  • Page 55 LDP-9008D & LDP-9030D User Guide Table B-2 Basic Numbering Plan 1-4, Default Values Basic Numbering Plan Feature Remark Code ACD Supervisor * 571 On/Off Duty ACD Supervisor * 572 Login ACD Supervisor * 573 Logout ACD Help Code * 574...
  • Page 56 LDP-9008D & LDP-9030D User Guide Table B-2 Basic Numbering Plan 1-4, Default Values Basic Numbering Plan Feature Remark Retrieve Last Held CO/IP Retrieve 8#xx 8#xx 8#xx 4#xx xx: 01~74 Individual Held CO/IP Access CO Line in the 1st available CO...
  • Page 57 LDP-9008D & LDP-9030D User Guide Table B-2 Basic Numbering Plan 1-4, Default Values Basic Numbering Plan Feature Remark Enter Into Conf- * 59 * 59 Room Enter Into Conf- * 68 * 68 Group Station ICR * 587 Pick up Group...
  • Page 58 LDP-9008D & LDP-9030D User Guide Table B-2 Basic Numbering Plan 1-4, Default Values Basic Numbering Plan Feature Remark Station Speed [SPEED] [SPEED] [SPEED] [SPEED] XXX: Dial Access + XXX + XXX + XXX + XXX 000~099 System Speed [SPEED] [SPEED]...

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Ldp-9030d

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