Related Manuals for Vertical Edge IP 9820
Summary of Contents for Vertical Edge IP 9820
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Page 1: User Guide
Wave 5.0 Edge IP 9800 Series Phone User Guide Vertical Edge IP 9800 Series Phone User Guide December 2015... - Page 2 Applications Inside, Vertical ViewPoint, Wave Contact Center, Wave Global Administrator, Wave IP 500, Wave IP 2500, and Wave are trademarks of Vertical Communications, Inc. All other product names are used for identification only and are the property of their respective holders.
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Page 3: Table Of Contents
Redialing the last number dialed ......................14 Putting your phone in Do Not Disturb mode ..................14 Muting a call ............................15 Speed dialing ............................15 Viewing the call log ..........................15 Vertical Edge IP 9800 Series Phone User Guide December 2015... - Page 4 Using the Wave phonebooks ........................15 Listening to your voice messages ......................16 Retrieving a parked call ........................... 16 Vertical Edge IP 9800 Series Phone User Guide December 2015...
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Page 5: Overview
Edge IP 9800 Series Phone User Guide Overview Wave 5.0 introduces a new line of Vertical Edge IP phones, starting with the following models: Vertical Edge IP 9820 Vertical Edge IP 9830 Vertical Edge IP 9840C Vertical Edge IP 9820 The 9820 is a low-cost IP phone that is ideal for break rooms, reception areas, loading docks, and so forth. -
Page 6: Vertical Edge Ip 9840C
Full-duplex speakerphone RJ-9 headset port LLDP with auto-provisioning Optional LCD Station Selection (LSS) expansion console that adds 24 additional programmable feature buttons Optional Bluetooth module Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 7: Lcd Display
Tab Indicator: The 9830 and 9840C models support assigning a second set of features to the programmable feature buttons. The tab indicator shows if the LCD is currently displaying feature set 1 or 2. See “Programmable feature buttons”. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 8: 4-Way Selector Button
Press the Speakerphone button to toggle a call between speakerphone mode and handset/headset mode, whichever you are currently using. Adjusting volume Press the Up and Down Volume buttons to adjust ring, headset, handset, and speakerphone volume. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 9: Fixed Feature Buttons
8. Mute: Disables outbound audio on the call, so that the caller cannot hear you, but you can hear the caller. See “Muting a call”. 9. Directory: Press to access the local and Wave phonebooks. See “Using the Wave phonebooks”. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 10: Programmable Feature Buttons
1 or 2. On the 9820 model, the 10 programmable feature buttons are located above the numeric keypad, and are identified by DESI paper labels. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 11: Multi-Function Buttons
SysParkRt: Press to retrieve a call that another user has placed on a system park location. See “Retrieving a parked call” for details. CallFwd: Press to set up call forwarding. See “Forwarding your calls” for details. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 12: Using Your Edge Ip 9800 Phone
1. Press the Headset button. 2. Dial the number: For an internal number, dial the extension. For an external call, dial the external access code (usually 8) and then the outside number. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 13: Ending A Call
For a supervised transfer, stay on the line to speak to the receiving party. Then, hang up or press the Transfer multi-function button. For a blind transfer, hang up or press the Transfer multi-function button immediately. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 14: Forwarding Your Calls
Personal statuses can also be set in ViewPoint or by logging into your voicemail. If a personal status takes effect which doesn't take calls (such as On Vacation or In A Meeting), the DND button remains lighted while that personal status is active. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 15: Muting A Call
4. To redial a call, select it and then press OK or the Dial multi-function button. Using the Wave phonebooks Press the Directory button to Access the local and Wave phonebooks. Vertical Edge IP 9800 Series Phone User Guide December 2015... -
Page 16: Listening To Your Voice Messages
You can retrieve a call that another user has placed on a system park location. 1. Press the SysParkRt multi-function button. 2. Enter the slot number provided to you by the person who parked the call. Vertical Edge IP 9800 Series Phone User Guide December 2015...
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Questions and answers
phone now has calender on display screen and not the list of names to call someone