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Configuring IEEE 802.1X Authentication Settings(P. 406)
Specifying and registering new destinations is restricted.
Only destinations that are registered in the Address Book can be specified to send a fax or e-mail.
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To enter a new destination with the operation panel, or add or edit it in the Address Book, you need to set
<Restrict New Destinations> to <Off>. For more information, contact your Administrator.
Restricting New Destinations that Can Be Specified(P. 415)
The authentication server certificate has expired.
The server certificate sent from the RADIUS server has expired.
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Check the valid period of the server certificate on the RADIUS server.
Configuring IEEE 802.1X Authentication Settings(P. 406)
The authentication server certificate is incorrect.
There is no CA certificate registered in the printer that is compatible with the authentication server
certificate.
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Check that there is a CA certificate registered in the printer that is compatible with the authentication
server certificate.
Configuring IEEE 802.1X Authentication Settings(P. 406)
The computer is restricted.
Scanning that is operated on the operation panel is disabled in the Department ID Management.
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Log in to the Remote UI in System Manager Mode, display the edit screen of the corresponding
Department ID, and select the [Allow Scan Jobs with Unknown IDs] check box.
Setting the Department ID Management(P. 364)
The memory is full.
A fax could not be sent or received, or an original could not be scanned due to insufficient memory
space.
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If a sending or printing job is queued, wait until the job is completed.
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If a received document is stored to memory, print or delete it.
Saving Received Documents into the Machine (Memory Reception)(P. 241)
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If sending an original with many pages, divide it into multiple sections.
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If sending a fax, reduce the resolution to scan the original.
Basic Operations for Sending Faxes(P. 221)
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If scanning, change the file format to reduce its file size.
Basic Operations for Scanning Originals(P. 286)
Troubleshooting
665
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