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A Message Saying to Contact a Local Authorized Canon
Dealer Is Displayed
If the machine cannot operate normally due to a problem, contact a local authorized Canon dealer.
1
Restart the machine.
●
Press the power switch to turn the power OFF (
10 seconds after the touch panel display and indicators turn off, and then turn the power ON again (
Turning ON the Machine(P. 110) ).
●
Note that data waiting to be processed is erased when you turn the power OFF.
2
If the message is still displayed, prepare the following information.
●
Product name (imageRUNNER C3025i / C3025)
●
The dealer where you purchased the machine
●
The problem (the specific operation you performed and the result and symptom, etc.)
●
Error code number displayed on the touch panel display
3
Turn the power of the machine OFF, pull out the power plug, and contact your local
authorized Canon dealer.
Troubleshooting
Turning OFF the Machine(P. 111) ), wait for longer than
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19YU-0AX
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