Fujitsu M10 Product Notes page 89

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Table 3-5     Problems that might occur with XCP 2240 and workarounds (continued)
SPARC M10-
RTI No.
1
4
4S
RTIF2-
x
x
x
140616-002
RTIF2-
x
140616-004
RTIF2-
x
140616-005
Description
When the procedure below is executed,
the error message "An internal error has
occurred. Please contact your system
administrator." is displayed at execution
of the prtfru(8) command and the
command abnormally terminates.
1. Turn on the input power and then
execute the rebootxscf(8) or switchscf(8)
command to start or reset the XSCF.
2. Execute the snapshot(8) command.
3. Execute the prtfru(8) command.
When you execute the switchscf(8)
command, XSCF master/standby
switching may take time. As a result, the
following error may occur:
Master switch synchronization timeout.
If you turn off the input power of the
master XSCF (AC OFF) and then turn it
on again (AC ON) when the power to
the physical partition (PPAR) is off, error
handling may fail due to the temporary
absence of the master XSCF. In addition,
the PPAR may remain abnormal so that
you may be unable to power on the
PPAR again.
You can determine the occurrence of this
phenomenon by executing the
showboards(8) command. If the value of
"Pwr Conn Conf" displayed as the master
XSCF PSB status is "n y n," this
phenomenon has occurred.
[Example] If the master XSCF is BB#00:
XSCF> showboards -a
PSB PPAR-ID Assignment Pwr Conn
Conf Test
Fault
--- ------- ----------- ---- ---- ---- ------- --------
00-0 00(00) Assigned
n
Passed Normal
01-0 01(00) Assigned
y
Passed Normal
Workaround
the error log "Code:80000000-
XXXXXX0000ff0000ffxxxxxxxxxx000000
00000000" output by the showlogs error
command.
- If the value of XXXXXX is "002400"
Type: A: PSU for SPARC64 X
- If the value of XXXXXX is "002401"
Type: B: PSU for SPARC64 X+
After starting or resetting the XSCF,
execute the prtfru(8) command before
executing the snapshot(8) command.
[How to restore]
Execute the rebootxscf -a command to
reset all XSCFs.
There is no effective workaround.
If the current master XSCF differs from
what you intended, re-execute the
switchscf(8) command.
There is no effective workaround.
[How to restore]
Turn off the input power to all SPARC
M10-4S chassis that make up the system
and then turn it on again.
y
n
y
n
Chapter 3 Information on Software
75

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