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Chapter Seven Common Problems and
This chapter focuses on the common problems and trouble-shooting of the server.
If you are not sure about the cause of a failure and its removal method, please contact
our customer service center for solution.
Notes: When replacing or installing hardware device for the server, you should
disconnect the power cable from the server completely. It is recommended to use the
anti-static wrist strap and to earth-connect the other end to provide electrostatic protec-
tion in dismounting the server.
7.1 Restarting Server
When a failure occurs, please try to restart the machine according to the following
methods first.
Restart the software, clear up system memory and restart the op-
erating system.
Clear up system memory, self-check the POST again and restart
the operating system.
Cold boot again, switch off and restart the system power so that
to clear up the system memory, to self-check the POST again, to
restart the operating system and to power up all peripherals again.
7.2 Problems When Starting the Machine
Some problems often occur when the machine is started, generally due to incor-
rect hardware installation and configuration. You may find and solve the problems by
the following methods.
7.2.1 System Can Not Be Powered on
After pressing the power button, the power light is not on and the system stays in
non-electric state. Please try the following steps:
1. Check whether your power socket can supply power normally and the power
cable is correctly connected.
Trouble-shooting
Purpose
54
How to operate
<Ctrl+Alt+Del>
Reset button
Power button
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