Chapter Five Common Problems And Troubleshooting; Restart The Machine; Failure Occurs When Starting The Machine - Inspur NX8840 Manual

Table of Contents

Chapter Five Common Problems and Troubleshooting

This chapter introduces the information concerning common problems and trouble

removal. If you are not sure the failure cause and removal method, please contact our

customer service center for solution.

Note: When replacing or installing the hardware device for the server, please

disconnect the power cable from the server completely. It is suggested to use the anti-

static wrist strap when dismounting the server and earth the other end to provide

electrostatic protection.

When a failure occurs, try to restart the machine according to the following

methods ﬁ rst.

Purpose

Restart the software and clear up system RAM and restart the operating

system.

Clear up system RAM, self-check the POST again and restart the

operating system.

Cold boot again, close the system power switch and start so that to clear

up the system RAM. Self-check the POST again, restart the operating

system and power up all peripherals again.

Some problems often occur when starting the machine generally due to incorrect

hardware installation and configuration. You may find and remove the problems

referring to the following methods.

5.2.1 No system power

When pressing the power switch, the power light is not on and the system is still

in non-electric state. Please solve according to the following steps:

1. Check whether your power socket can supply power normally and power cable

is connected correctly or not.

2. Press the power switch for many times to start (pay attention not to exert too

large force from your ﬁ nger)

Operational approach

<Ctrl+Alt+Del>

Reset button

Power button

Table of Contents