Troubleshooting; Hardware Problems; Power-On Failure - Inspur NF3180A6 User Manual

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Troubleshooting

7.1

Hardware Problems

7.1.1

Power-On Failure

Symptoms:
After the power button has been pressed, the power LED on the power button is
orange and the drive activity status LED is off. Meanwhile, there is no output on the
monitor, and server fans do not rotate.
Solutions:
Check the status of the PSU LEDs on the rear panel.
1. PSU LED Off or Illuminates Amber
a. This problem indicates a power failure. Check if the outlet is functioning, if
the power cords are plugged in properly and if the power cables of the
faulty PSU are working.
b. If all yes: If the PSU LEDs are still off or amber, maybe the PSUs are faulty.
Replace the faulty PSUs with PSUs of the same server model and of the
same specifications to test whether the PSUs have failed; If the PSU LEDs
turn green, but the power LED on the power button is still orange, call
Inspur Customer Service Hotline (1-844-860-0011/1-760-769-1847) or
email to serversupport@inspur.com.
2. All the PSU LEDs are green
a. If all the PSU LEDs are green, disconnect the power cables, remove and re-
insert all the PSUs. Connect the power cables and power on again to test if
the problem is resolved.
b. If the problem persists, replace the PSUs with PSUs of the same server
model and of the same specifications to test whether the original PSUs are
faulty.
c. If the instructions above do not resolve the problem, call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
serversupport@inspur.com.
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