Fax Connection Unit Error Codes
Fax Connection Unit Error Code List
MACHINE ERR 01
Error
Code
01(1)
IPv4/IPv6 not enabled
01(3)
"Cancel" is pressed by user.
01(4)
A false connection ID is being used.
01(5)
Network is disconnected because of no response within a
specified time.
•
01(14)
Either this machine or the machine at the other end has
entered SP or Initial settings.
•
An established connection exists.
MACHINE ERR 02
Error
Code
•
02(5)
Wrong IP address/host name was used.
•
The main power of the other machine at destination
is OFF.
•
LAN cable is disconnected.
•
Network is rebooting.
MACHINE ERR 03
Error
Code
•
03
No user authentication (i.e.
Basic/Windows/LDAP/Custom Auth.) applies to fax
application.
•
Settings other than user authentication are applied
to the fax application.
Possible Causes
Possible Causes
Possible Causes
3.Troubleshooting
Troubleshooting Procedures
Enable IPv4 and IPv6
-
Check that the network is
established.
•
Exit SP or initial settings.
•
Wait until the connection
has finished.
Troubleshooting Procedures
•
Enter the correct IP address/host
name
•
Turn ON the main power.
•
Connect the LAN cable
•
Wait until rebooting has finished.
Troubleshooting Procedures
Configure the user authentication setting
for client and remote machines as
follows:
Client Machine
Remote Machine
OFF
OFF
ON
OFF
ON
ON
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