Ricoh D3D9 Field Service Manual page 52

3.Troubleshooting
Code
14- User Not Found on SMTP Server (551)
06
14- Data Send to SMTP Server Failed
07 (4XX)
14- Data Send to SMTP Server Failed
08 (5XX)
14- Authorization Failed for Sending to
09 SMTP Server
14- Addresses Exceeded
10
14- Buffer Full
11
14- Data Size Too Large
12
14- Send Cancelled
48
Meaning Suggested Cause/Action
administrator and check the amount of space remaining
on the HDD where the target folder is located.
•
Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the
system administrator. Check the amount of space
remaining on the target HDD or check if the mail size
setting is the default value (2MB).
•
Check the size of the original data. For example, if the
original has too many pages, the data size can be too
big to send.
•
The designated user does not exist.
•
The designated user does not exist on the SMTP server.
•
The designated address is not for use with direct SMTP
sending.
•
Failed to access the SMTP server because the
transmission failed.
•
PC not operating correctly.
•
SMTP server operating incorrectly.
•
Network not operating correctly.
•
Destination folder setting incorrect.
•
Direct SMTP sending not operating correctly.
•
Failed to access the SMTP server because the
transmission failed.
•
SMTP server operating incorrectly.
•
Destination folder setting incorrect.
•
Direct SMTP sending not operating correctly.
•
Software application error.
•
POP-Before-SMTP or SMTP authorization failed.
•
Incorrect setting for file transfer
•
Number of broadcast addresses exceeded the limit for
the SMTP server.
•
The send buffer is full so the transmission could not be
completed. Buffer is full due to using Scan-to-Email
while the buffer is being used send mail at the same
time.
•
Transmission was cancelled because the detected size
of the file was too large.
•
Processing is interrupted because the user pressed