Before You Call Service - Cardinal 225 Installation And Technical Manual

UNSTABLE
Motion is present when trying to power up, print, zero or perform a push button tare function.
CORRECTIVE ACTION: Wait for a stable weight display (STABLE symbol on) before
performing any of these operations.
WRONG RAM
During memory access to the external ram, an error has occurred.
CORRECTIVE ACTION: Consult your scale service provider.
XRAM FAILURE
The power up test of external ram (the big chip in a socket) has failed.
CORRECTIVE ACTION: Consult your scale service provider.

Before You Call Service

The Model 225 indicator has been designed to provide you with years of trouble-free
operation. In spite of this, troubles sometimes happen. Before calling for service assistance,
you should make some initial checks to verify that a problem does exist. The following
describes several types of symptoms along with suggested remedies.
PROBLEM
Display does not turn on
Incorrect weight displayed
Indicator will not display weight
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TROUBLESHOOTING, CONT.
8200-M698-O1 Rev B  225 Installation and Technical
POSSIBLE SOLUTIONS
Is the AC power cord fully inserted into the wall
receptacle? Check wall receptacle for proper AC
power. Try another electrical appliance in the same
receptacle. Does it work? Check the circuit
breaker. Has there been power failure?
Has the indicator been calibrated? Insure that the
scale platform is not touching an adjacent object.
Check the load cell connector wiring. If using four
(4) wire load cells, insure the sense lead jumper
(J9) is installed. Have proper operation procedures
been followed?
Refer to Error Codes section and make certain that
the OVERCAP message is not displayed. If so,
and scale is not loaded, perform the calibration
procedure.