Toggle Team - Aastra OpenCom 510 User Manual

Team Functions

14.2.4 Toggle Team

The toggle team described here illustrates how a large number of call numbers
can be managed efficiently with the help of team functions.
Each team member has one OpenPhone 65 system telephone with all call keys
programmed as trunk and team keys.
Miller
10
TrK 10: Support 1
11
TrK 11: Support 2
TrK 12: Support 3
12
13 TrK 13: Support 4
14 TrK 14: Support 5
15 TrK 15: Hotline 1
TrK 16: Hotline 2
16
TK 20: Support 6
TK 25: Hotline 3
Johnson
20 TrK 20: Support 6
21 TrK 21: Support 7
TrK 22: Support 8
22
23 TrK 23: Support 9
24 TrK 24: Support 10
25 TrK 25: Hotline 3
26 TrK 26: Hotline 4
TK 10: Support 1
TK 15: Hotline 1
Example: toggle team
Line Seizure
Each team member is assigned seven call numbers, each programmed as a trunk
key (TrK 10 to TrK 16 and TrK 20 to TrK 26). For each member, these trunk keys are
programmed either as support numbers or hotline numbers.
The first support number and the first hotline number of each team member is
programmed as a team key on the other member's telephone, e.g. TrK 10 and
TrK 15 on Miller's telephone as TK 10 and TK 15 on Johnson's telephone. The
assumption here is that most calls will go to the respective first call numbers, and
team members can thus help each other out by answering one another's calls.
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Examples of Use