4 Troubleshooting
4.4 Pump
4.4
Pump
Error messages
Error code
Description
401
Pump failure
-
No flow from
the Pump.
98
Possible cause
Pump is not working.
The rollers are not rotating.
Action
Contact a GE Service Engi-
•
neer.
See
•
Troubleshooting Flow chart
5, on page 106
Check the condition of the
•
pump tubing.
Check that there is no block-
•
age on the inlet (or outlet).
Open the pump head and
•
visually check if the pump
rollers are rotating freely
when starting the Pump
from the Diagnostics
screen.
If not, check if the Pump
connector is connected or if
anything is stuck between
the rollers.
ÄKTA start Maintenance Manual 29060308 AD
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