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Advertisement

Dell™ 1355cn/1355cnw Multifunction
Color Printer
User's Guide
www.dell.com | support.dell.com

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Troubleshooting

   Also See for Dell 1355 Color Laser

   Related Manuals for Dell 1355 Color Laser

   Summary of Contents for Dell 1355 Color Laser

  • Page 1

    Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide www.dell.com | support.dell.com...

  • Page 3: Table Of Contents

    Before Beginning ........19 A Notes, Notices, and Cautions ..Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide 23 Finding Information ....

  • Page 4

    Automatic Document Feeder (ADF) ... Operator Panel ..... . Securing the Printer .

  • Page 5

    Network Printer Setup on a Remote Network . . . Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only) ..... . .

  • Page 6

    ......Using the Dell Printer Configuration Web Tool ..Setting Up the Dell Printer Configuration Web Tool Setting Up From Web Browser ...

  • Page 7

    Print Volume ....Address Book ....Tray Settings .

  • Page 8

    Loading Letterhead ....Loading Print Media in the Priority Sheet Inserter (PSI) 211 Loading an Envelope in the Priority Sheet Inserter (PSI) 214 Loading Letterhead .

  • Page 9

    Direct Print Using the USB Storage Device ..Supported File Formats ....Printing a Report Page ....Printing a System Settings Page .

  • Page 10

    Changing the Default Settings ... . . Setting the Power Saver Timer Option ..17 Scanning ......Scanning Overview .

  • Page 11

    Setting the Printer ID ....Setting the Time and Date ... . . Changing the Clock Mode .

  • Page 12

    Receiving a Fax Manually Using an External Telephone 309 Receiving Faxes Using the DRPD Mode ..Receiving Faxes in the Memory ..Polling Receive ....Automatic Dialing .

  • Page 13

    Tray Settings ....EWS (Embedded Web Server or Dell Printer Configuration Web Tool) ......

  • Page 14

    20 Understanding the Printer Menus ..Defaults Settings ....Copy Defaults ....Scan Defaults .

  • Page 15

    ....Status Monitor Console ....Dell Supplies Management System ..Software Update .

  • Page 16

    Memory ......Page Description Language (PDL)/Emulation, Operating System, and Interface ......MIB Compatibility .

  • Page 17

    Performing Auto Adjust ....Printing the Color Registration Chart ..Determining Values ....Entering Values .

  • Page 18

    ......Dell Technical Support Policy ....

  • Page 19

    Recycling Information ....Contacting Dell .....

  • Page 20

    Contents...

  • Page 21: Before Beginning

    Before Beginning...

  • Page 23: A Notes, Notices, And Cautions

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 24

    Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. November 2010 Rev. A00...

  • Page 25: Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide

    Choose Send To from the drop-down menu, and then click Desktop(create shortcut) on the submenu that appears. 2 Visit the Dell Printer Supplies website at www.dell.com/supplies, or order Dell printer supplies by phone. For best service, have your Dell printer Service Tag ready.

  • Page 26

    Dell™ 1355cn/1355cnw Multifunction Color Printer User's Guide...

  • Page 27: Finding Information

    Finding Information NOTE: The USB cable and the Ethernet cable are not shipped with your printer. What are you looking for? Find it here Drivers and Utilities • Drivers for my printer User's Guide • My Drivers and Utilities CD contains setup video, documentation, and drivers for your printer.

  • Page 28

    What are you looking for? Find it here Product Information Guide • Safety information • Warranty information CAUTION: Read and follow all safety instructions in Product Information Guide your prior to setting up and operating your printer. Setup diagram How to set up my printer Troubleshooting "Troubleshooting"...

  • Page 29

    • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals — Printer documentation and product specifications Go to support.dell.com. Select your region and fill in the requested details to access help tools and information. Finding Information...

  • Page 30

    Finding Information...

  • Page 31: Product Features

    This chapter describes the product features and indicates their links. Scanning to a USB Storage Device Multiple-Up (2-in-1 Copy) With Dell 1355cn/1355cnw N-up Print enables you to print multiple Multifunction Color Printer, you don't pages on a single sheet of paper. This...

  • Page 32

    2-Sided (Manual Duplex Print) Print From USB Memory (USB Direct Print) Manual Duplex Print is to print two or Print From USB Memory feature allows more pages on the front and back you to print directly from your USB side of a single sheet of paper manually. storage device without starting your This feature allows you to reduce the computer.

  • Page 33

    The Wireless LAN feature on your printer allows you to install the printer at any location, and enables printing without a wired connection to your computer. For more information, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on page 85. Product Features...

  • Page 34

    Product Features...

  • Page 35: About The Printer

    About the Printer This chapter provides an overview of your Dell™ 1355cn/1355cnw Color Multifunction Printer. Front View Operator Panel Automatic Document Feeder (ADF) Document Feeder Tray Document Output Tray Toner Access Cover Print Head Cleaning Rod Power Switch Front Cover...

  • Page 36: Rear View

    Rear View ADF Cover Ethernet Port USB Port Wall Jack Connector Phone Connector Security Slot Rear Cover Transfer Roller Paper Chute Paper Feed Roller Transfer Belt Fuser Release Lever Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers.

  • Page 37

    100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches 262.5 mm/10.33 inches 410 mm/16.14 inches 379 mm/14.92 inches 338 mm/13.31 inches 292.5 mm/11.52 inches To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the single sheet feeder opened. About the Printer...

  • Page 38: Automatic Document Feeder (adf)

    Automatic Document Feeder (ADF) ADF Cover Document Guides Document Glass Document Feeder Tray Operator Panel For more information on the operator panel, see "Operator Panel" on page 223. Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. About the Printer...

  • Page 39: Ordering Supplies

    For details, see the operating instructions supplied with the Kensington lock. Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

  • Page 40

    Dell supplies web site appears. Service Tag Express Service Code xxxxxxx 000 000 000 00 If you order by phone, call the number that appears in the Order by Phone section. About the Printer...

  • Page 41: Setting Up Printer (printer Setup)

    Setting Up Printer (Printer Setup)

  • Page 43: Removing Packaging Material

    Removing Packaging Material 1 Remove the packaging material from the printer. 2 Lift and open the document cover. 3 Remove the protective sheet from the ADF Glass. Removing Packaging Material...

  • Page 44

    Removing Packaging Material...

  • Page 45: Connecting Your Printer

    Connecting Your Printer Your Dell™ 1355cn/1355cnw Color Multifunction Printer interconnection cable must meet the following requirements: Connection type Connection specifications Wireless IEEE 802.11b/802.11g USB 2.0 compatible Ethernet 10 Base-T/100 Base-TX compatible Wall jack connector RJ11 Phone connector RJ11 Connecting Your Printer...

  • Page 46: Connecting Printer To Computer Or Network

    1 Ethernet Port 2 USB Port 3 Wall Jack Connector 4 Phone Connector Connecting Printer to Computer or Network Direct Connection A local printer is a printer which is directly attached to your computer using the USB cable. If your printer is attached to a network instead of your computer, skip this section and go to "Network Connection"...

  • Page 47: Network Connection

    • Windows 7 • Windows 7 64-bit Edition ® • Mac OS X 10.4.11/10.5/10.6 To attach the printer to a computer: 1 Ensure that the printer, computer, and any other attached devices are turned off and unplugged from the power source/outlet. 2 Connect the smaller USB connector into the USB port at the back of the printer.

  • Page 48

    Ethernet port at the rear of the printer, and the other end to a LAN drop or hub. To setup a wireless connection, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on page 85. Connecting Your Printer...

  • Page 49: Turning On The Printer

    Turning On the Printer CAUTION: Do not use extension cords or power strips. CAUTION: The printer should not be connected to a UPS system. 1 Connect the power cable to the wall jack connector on the rear of your printer (see "Rear View" on page 34). 2 Connect the other end of the cable to the power source.

  • Page 50: Connecting The Telephone Line

    Connecting the Telephone Line NOTE: Do not connect your printer directly to a DSL (digital subscriber line). This may damage the printer. To use a DSL, you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter. 1 Plug one end of a telephone line cord to the wall jack connector and the other end to an active wall jack.

  • Page 51

    Phone connector To an external telephone or answering machine If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France and Switzerland), and you are supplied with a yellow terminator, insert the yellow terminator into the phone connector ( Phone connector Yellow terminator...

  • Page 52

    Connecting Your Printer...

  • Page 53: Setting The Ip Address

    Ready operator panel in three minutes. After that, you can set the following initial setup by enabling Power on Wizard on the operator panel or Dell™ Printer Configuration Web Tool if needed. For more information on operator panel, see "Understanding the Printer Menus" on page 359.

  • Page 54

    3 Ensure that Please Select Country is highlighted. Select your country from the drop-down list, and then press the button. 4 Ensure that Please Select Time Zone is highlighted. Select the appropriate time zone from the following drop-down list, and then press button.

  • Page 55: Assigning An Ip Address (for Ipv4 Mode)

    Assigning an IP Address (for IPv4 Mode) NOTE: When you assign an IP address manually in IPv6 Mode, use the Dell Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the link local address. To check a link local address, see "Printing and Checking the Printer Settings Page"...

  • Page 56: The Operator Panel

    Assigning an IP address that is already in use can cause network performance issues. NOTE: Assigning an IP address is considered as an advanced function and is normally done by a system administrator. NOTE: Depending on the address class, the range of the IP address assigned may be different.

  • Page 57: The Tool Box

    The cursor is located at the first three digits of the IP address. 12 Enter the value of the IP address using the numeric keypad. 13 Press the button. The next three digits are highlighted. 14 Repeat step 12 and step 13 to enter all of the digits in the IP address, and then press the button.

  • Page 58: Verifying The Ip Settings

    NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 59: Printing And Checking The Printer Settings Page

    NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 60

    The Reports page is displayed. 4 Click the Printer Settings button. The printer settings page is printed. If the IP address is 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned. To assign an IP address for your printer, see "Assigning an IP Address (for IPv4 Mode)"...

  • Page 61: Loading Paper

    Loading Paper NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 201. Loading Print Media in the Multipurpose Feeder (MPF) 1 Open the front cover by pulling out the instruction sheet.

  • Page 62

    3 Remove the instruction sheet attached to the PSI with adhesive tape. NOTE: Read the instruction sheet before you use the PSI. 4 Pull the length guide forward until it stops. Loading Paper...

  • Page 63

    5 Pull the MPF extension forward until it stops. 6 Adjust the paper width guides to their maximum width. Loading Paper...

  • Page 64

    7 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 8 Load paper on the MPF with the top edge first and with the recommended print side facing up.

  • Page 65

    9 Adjust the width guides and length guides until they rest lightly against the edges of the stack of print media. 10 Slide the length guide towards the printer until it touches the print media. Loading Paper...

  • Page 66

    NOTE: Depending on the size of print media, first slide the MPF extension backward until it stops, and then pinch the length guide and slide it backward until it touches print media. Loading Paper...

  • Page 67

    11 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. Loading Paper...

  • Page 68: Loading Print Media In The Priority Sheet Inserter (psi)

    12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver. Loading Print Media in the Priority Sheet Inserter (PSI) 1 Open the front cover.

  • Page 69

    3 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 4 Load print media on the PSI with the top edge first and with the recommended print side facing up.

  • Page 70

    5 Adjust the width guides until they rest lightly against the edges of the stack of print media. 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver.

  • Page 71: Installing Printer Drivers On Computers Running Windows

    If the IP address is not resolved automatically, see "Assigning an IP Address (for IPv4 Mode)" on page 53. The Tool Box 1 Click Start All Programs Dell Printers Dell 1355 Multifunction    Color Printer Tool Box. ...

  • Page 72: Disabling The Firewall Before Installing Your Printer

    NOTE: When multiple printer drivers are installed on your computer, the Select Printer window opens. In this case, click the name of Dell 1355cnw Color MFP listed in Printer Name. The Tool Box opens. 2 Select TCP/IP Settings from the list on the left side of the page.

  • Page 73: Direct Connection Setup

    "Network Connection Setup" on page 74. For installing XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com/support. NOTE: XPS driver is supported on the following operating systems: Windows 7, Windows 7 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008 R2, Windows Server 2008, and Windows Server 2008 64-bit Edition.

  • Page 74

    4 Click Add a local printer. 5 Select the port connected to this product, and then click Next. 6 Click Have Disk to display the Install From Disk dialog box. 7 Click Browse, and then select the extracted folder in step 1. 8 Click OK.

  • Page 75

    To use this printer as the default printer, select the Set as the default printer check box. Click Next. Installation starts. 11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it.

  • Page 76: Network Connection Setup

    13 As the driver installation is completed, click Print a test page to print a test page. To use this printer as the default printer, select the Set as the default printer check box. 14 Click Finish. Network Connection Setup Network Printer Setup on a Local Network For installing host-based printer driver 1 Click Software Installation.

  • Page 77

    6 Select the software and documentation you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Browse. 7 Click Finish to exit the wizard when the Congratulations! screen appears.

  • Page 78

    10 Select your printer name and click Next. 11 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box.

  • Page 79

    11 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box. Installation starts. 12 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it.

  • Page 80

    Installation starts. 12 As the driver installation is completed, click Print a test page to print a test page. To use this printer as the default printer, select the Set as the default printer check box. 13 Click Finish. Windows 7 or Windows 7 64-bit Edition 1 Extract the zip file you downloaded to your desired location.

  • Page 81: Network Printer Setup On A Remote Network

    NOTE: You can set up the Dell Printer Configuration Web Tool to send you an e-mail when the printer needs supplies or intervention. For more information about E-Mail Alert, see "E-Mail Alert" on page 126. Network Printer Setup on a Remote Network Before Installation Before you start remote installation, perform the following procedures.

  • Page 82

    Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64- bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition. For Windows XP: 1 Click start ...

  • Page 83

    6 Check the Name check box. Home/Work (Private) or Public check box is automatically selected according to your settings. If File and Printer Sharing Properties dialog box appears, click OK. 7 Click OK. Start Remote Registry NOTE: This step is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, and Windows 7 64-bit Edition.

  • Page 84

    8 Restart the computer. For Windows Server 2008: 1 Click Start  Control Panel. 2 Double-click User Accounts. 3 Click Turn User Account Control on or off. 4 Click Continue. 5 Clear the Use User Account Control (UAC) to help protect your computer check box.

  • Page 85

    Enable Network Discovery and File Sharing for all Public Networks NOTE: This step is required when you use Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition for the server computer. For Windows 7, and Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start ...

  • Page 86

    6 Select Performance and Maintenance. 7 Select Administrative Tools. 8 Double-click Local Security Policy. 9 Click Local Policies  Security Options. 10 Right-click Network access: Sharing and security model for local accounts and select Properties. 11 Ensure that Classic - local users authenticate as themselves is selected. 12 Click OK.

  • Page 87: Configuring Wireless Settings (dell 1355cnw Multifunction Color Printer Only)

    7 Select the required items on the Software and Documentation, and then click Install. 8 Click Finish to exit this tool. Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only) This section describes how to configure wireless settings through Easy Setup Navigator.

  • Page 88: Using Wizard Setup To Configure Wireless Settings

    Wizard Setup through USB connection Advanced Setup through Ethernet connection Operator Panel Dell Printer Configuration Web Tool WPS-PIN WPS-PBC ® WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration, by entering PIN assignments in the printer and computer.

  • Page 89

    2 Click Guided Setup. 3 Click Connect Your Printer. Select your type of connection screen appears. 4 Select Wireless Connection, and then click Next. The setting method selection window appears. 5 Ensure that Wizard is selected, and then click Next. 6 Follow the instructions until the Check Setup screen appears.

  • Page 90: Using Advanced Setup To Configure Wireless Settings

    7 Confirm there are no errors displayed in the operator panel, and then click If you see any errors, click YES and follow the instruction. 8 Click Start installation. 9 Select Local Installation, and then click Next. 10 Check if the printer to be installed is listed in the Select Printer screen, and then click Next.

  • Page 91

    2 Click Guided Setup. 3 Click Connect Your Printer. 4 Select Wireless Connection, and then click Next. The setting method selection window appears. 5 Select Advanced. Select a connection method from the following • Ethernet Cable • WPS-PIN Installing Printer Drivers on Computers Running Windows...

  • Page 92

    • WPS-PBC • Operator Panel • Dell Printer Configuration Web Tool Ethernet Cable 1 Select Ethernet Cable, and then click Next. 2 Follow the instructions, and then click Next. The Advanced Configuration Tool screen appears. 3 Select the printer to be configured in the Select Printer screen, and then click Next.

  • Page 93

    Enter the gateway address of your network. When Dual Stack is selected: Configure the IPv4 Settings and IPv6 Settings. 8 Click Next. 9 Ensure that the wireless settings are displayed, and then click Apply. The Complete configuration screen appears. 10 Click Next. 11 Follow the instructions until the Check Setup screen appears, and then click Next.

  • Page 94

    • Click Add Printer, and then enter the details of the printer manually. 16 Configure the required items on the Enter Printer Settings screen, and then click Next. 17 Select the software to be installed, and then click Install. The Congratulations! screen appears. 18 Click Finish to exit this tool.

  • Page 95

    4 Select Local Installation, and then click Next. 5 Check if the printer to be installed is listed in the Select Printer, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer, try the following steps: •...

  • Page 96

    4 Select Local Installation, and then click Next. 5 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: Click Refresh to update the information.

  • Page 97

    2 Follow the instructions until the Check Setup screen appears. 3 Confirm there are no errors displayed on the operator panel, and then click NO on the Check Setup screen. NOTE: If you see any errors, click YES and follow the instruction. 4 Select Local Installation, and then click Next.

  • Page 98

    Dell Printer Configuration Web Tool 1 Select Dell Printer Configuration Web Tool, and then click Next. 2 Follow the instructions until the Check Setup screen appears. 3 Confirm there are no errors displayed on the operator panel, and then click NO on the Check Setup screen.

  • Page 99: Setting Up A New Wireless Network Environment For Your Computer (when You Need To Setup Your Wireless Connectivity With Your Computer)

    When the Dell Printer Configuration Web Tool operation is successful and the printer is rebooted, wireless LAN connection is completed. Setting up a New Wireless Network Environment for Your Computer (When you need to setup your wireless connectivity with your...

  • Page 100

    Click the Move up button to move the newly added SSID to the top of the list. Click OK to close the Property dialog box. For Windows Vista: Open Control Panel. Select Network and Internet. Select Network and Sharing Center. Select Connect to a network.

  • Page 101

    Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008 R2 and Windows 7: Open Control Panel. Select Network and Internet. Select Network and Sharing Center. Select Connect to a network. Select dell_device from the network items listed in the available network list, and click Connect.

  • Page 102

    4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer. 7 Restore the wireless settings on your computer.

  • Page 103

    NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. See the instructions below. For Windows XP and Windows Server 2003: Open Control Panel. Select Network Connections. Right-click Wireless Network Connection and select Properties. Select Wireless Network tab.

  • Page 104

    Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: Open Control Panel. Select Network and Sharing Center. Select Connect to a network.

  • Page 105

    NOTE: Be sure to write down the current wireless computer settings in step d and step f so that you can restore them later. Click the Advanced button. Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box. Click the Add button to display Wireless network properties.

  • Page 106

    Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: Open Control Panel. Select Network and Sharing Center. Select Connect to a network.

  • Page 107

    3 Set the IP address on the printer. See "Assigning an IP Address (for IPv4 Mode)" on page 53. 4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. Installing Printer Drivers on Computers Running Windows...

  • Page 108

    5 Change the wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer. 7 Restore the wireless settings on your computer. NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. Or you can change the wireless settings using the tool provided with the operating system.

  • Page 109: Setting Up For Shared Printing

    Select Network and Sharing Center. Select Connect to a network. Select the network, and then click Connect. Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. Click Close in the dialog box after confirming the connection is a success.

  • Page 110

    If you want to use the printer on a network, share the printer and install its drivers on all the computers on the network. NOTE: You need to purchase a Ethernet cable separately for shared printing. ® ® For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition...

  • Page 111: Point And Print

    4 Select the Share this printer check box, and then type a name in the Share name text box. 5 Click Additional Drivers and select the operating systems of all network clients using this printer. 6 Click OK. For Windows 7, Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start ...

  • Page 112

    For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition 1 On the Windows desktop of the client computer, double-click My Network Places. 2 Locate the host name of the server computer, and then double-click the host name.

  • Page 113

    When a test page is printed successfully, installation is complete. For Windows Vista, Windows Vista 64-bit Edition 1 Click Start  Network. 2 Locate and double-click the host name of the server computer. 3 Right-click the shared printer name, and then click Connect. 4 Click Install driver.

  • Page 114: Peer-to-peer

    On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. For Windows 7, Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start  Network (Start  Network for Windows Server 2008 R2). 2 Locate the host name of the server computer, and then double-click the host name.

  • Page 115

    For example:\\<server host name>\<shared printer name> The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 5 Click Browse for a printer, and then click Next. If this is a new printer, you may be prompted to install a printer driver.

  • Page 116

    For example:\\<server host name>\<shared printer name> The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available.

  • Page 117

    The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available.

  • Page 118

    Installing Printer Drivers on Computers Running Windows...

  • Page 119: Installing Printer Drivers On Computers Running Macintosh

    Drivers and Utilities 1 Run the CD on the Macintosh computer. 2 Double-click the Dell 1355cnw Installer icon, and then click Continue. 3 Click Continue on the Introduction screen. 4 Confirm the installation location, and then click Continue. 5 Click Install to perform the standard installation.

  • Page 120: Adding A Printer On Mac Os X 10.4.11

    If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Open the System Preferences, and click Print & Fax. 4 Click the Plus (+) sign, and click Default.

  • Page 121

    3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add. 5 Click Default Browser in the Printer Browser dialog box. 6 Select the printer connected via USB from the Printer list. Name and Print Using are automatically entered.

  • Page 122

    3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add. 5 Click IP Printer in the Printer Browser dialog box. 6 Select Line Printer Daemon - LPD for Protocol. 7 Type the IP address for the printer in the Address area.

  • Page 123: Using Your Printer

    Using Your Printer...

  • Page 125: Dell Printer Configuration Web Tool

    This web tool is available only when the printer is connected to a network. One of the features of the Dell™ Printer Configuration Web Tool is the E- Mail Alert Setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention.

  • Page 126

    When the printer is connected to the USB port, TCP/IP Settings cannot be displayed. NOTE: 1 Click Start All Programs Dell Printers Dell 1355 Multifunction Color Printer Tool Box NOTE: When multiple printer drivers are installed on your computer, the Select Printer window appears.

  • Page 127: Using The Dell Printer Configuration Web Tool

    If the IP address shows 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned. To assign an IP address for your printer, see "Assigning an IP Address (for IPv4 Mode)" on page 53. Using the Dell Printer Configuration Web Tool Use the for:...

  • Page 128: Setting Up The Dell Printer Configuration Web Tool

    Scan to E- E-mail Alert mail feature. Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected. NOTE: You must log in as an administrator to use this feature.

  • Page 129: Setting Up From Web Browser

    NOTE: The Dell Printer Configuration Web Tool pages may be unreadable if the language differs from that of your web browser. Setting Up From Web Browser It is recommended that you configure both the environment settings of your web browser and the operator panel before using the...

  • Page 130

    4 Click Connection Settings 5 When you use Firefox 2.0, do one of the following: • Select the check box. Direct connection to the Internet • Select the check box. Auto-detect proxy settings for this network Dell Printer Configuration Web Tool...

  • Page 131: Setting Up From Operator Panel

    Setting Up From Operator Panel You can launch the only when EWS is set to Dell Printer Configuration Web Tool Enable (the factory default) on the operator panel. Check the operator panel setting if you cannot launch the . For Dell Printer Configuration Web Tool more information, see "Understanding the Printer Menus"...

  • Page 132: Left Frame

    The left frame is located on the left side of all pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in the left frame. Dell Printer Configuration Web Tool...

  • Page 133

    Links to the Other Features menu. Online Help Links to the Dell Support website. Order Supplies at: Links to the Dell web page. Contact Dell Links to the Dell support page web address: Support at: support.dell.com Dell Printer Configuration Web Tool...

  • Page 134: Right Frame

    Receives the current printer configuration and updates the latest information in the right frame. Apply New Settings Submits new settings made on the Dell Printer button Configuration Web Tool to the printer. The new settings replace the old settings of the printer.

  • Page 135: Changing The Settings Of The Menu Items

    Set Password menu. For more information, see Other Features "Set Password" on page 178 Details of the Menu Items "Printer Status" "Printer Status" "Printer Events" "Printer Information" "Printer Jobs" "Job List" "Completed Jobs" Dell Printer Configuration Web Tool...

  • Page 136

    "Copy Settings" "Scan Defaults" "Fax Defaults" "Fax Settings" "Printer "Paper Density" Maintenance" "Adjust BTR" "Adjust Fuser" "Auto Registration Adjustment" "Color Registration Adjustment" "Clean Developer" "Adjust Altitude" "Reset Defaults" "Non-Dell Toner" "Clock Settings" "Web Link Customization" Dell Printer Configuration Web Tool...

  • Page 137: Printer Status

    "Print Server "Print Server Setup Page" Settings" Reports" "E-Mail Alert Setup Page" "Print Server "Basic Information" Settings" "Port Settings" "Wireless LAN (Dell 1355cnw Multifunction Color Printer only)" "TCP/IP" "E-Mail Alert" "SNMP" "Scan to PC" "Other "Set Password" Features" "Reset Print Server"...

  • Page 138

    When a cartridge is Magenta Cartridge Level Call or empty, a message appears. The text Yellow Cartridge Level Order is linked to the Dell Printer Supplies website. Black Cartridge Level Paper Trays Status Indicates that there is some paper in the tray but the quantity is unknown.

  • Page 139: Printer Jobs

    Printer Information Values: Dell Service Tag Number Displays Dell's service tag number. Asset Tag Number Displays the asset tag number of the printer. Printer Serial Number Displays the serial number of the printer.

  • Page 140: Printer Settings

    Displays the date when the job was submitted. Time Printer Settings Use the menu to display the and to Printer Settings Printer Settings Report configure the printer settings. The following tabbed pages are displayed at the top of the right frame. Dell Printer Configuration Web Tool...

  • Page 141

    Off indicates that the tone is disabled. Auto Clear Displays the volume of the tone that is emitted 5 Alert Tone seconds before the printer performs auto clear. Off indicates that the tone is disabled. Dell Printer Configuration Web Tool...

  • Page 142

    Document Size Displays the default document size. Lighter/Darker Displays the default copy density level. Sharpness Displays the default sharpness level. Auto Exposure Displays whether to suppress the background of the original to enhance text on the copy. Dell Printer Configuration Web Tool...

  • Page 143

    Displays whether to sort the copy job. Margin Displays the value of the top and bottom margins. Top/Bottom Margin Displays the value of the left and right margins. Left/Right Margin Middle Displays the value of the middle margin. Dell Printer Configuration Web Tool...

  • Page 144

    Auto Receive Displays the interval at which the printer goes into Answer/Fax the fax receive mode after the external answering machine receives an incoming call. Dell Printer Configuration Web Tool...

  • Page 145

    Displays whether to forward incoming faxes to a Forward specified destination. Fax Forward Displays the fax number of the destination to Number which incoming faxes are to be forwarded. Prefix Dial Displays whether to set a prefix dial number. Dell Printer Configuration Web Tool...

  • Page 146

    Country Displays the country where the printer is used. Paper Density Plain Displays the paper density of plain paper. Label Displays the paper density of labels. Dell Printer Configuration Web Tool...

  • Page 147

    Auto Registration Adjustment Displays whether to automatically adjust color registration. Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. Dell Printer Configuration Web Tool...

  • Page 148

    (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at: in the left frame. Premier Displays the premier web address (http://premier.dell.com) that can be linked to Order Supplies at: in the left frame. Tray Settings Tray 1 Paper Displays the paper type setting of the MPF.

  • Page 149

    Sets the volume of the tone that is emitted when a problem occurs, or disables the tone. Out of Paper Sets the volume of the tone that is emitted when the printer runs Tone out of paper, or disables the tone. Dell Printer Configuration Web Tool...

  • Page 150: Secure Settings

    NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Values: Panel Lock Set Restricts access to with a password.

  • Page 151

    NOTE: This menu sets a password to lock printing incoming fax. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Values: Secure Receive Enables you to set a password to secure the incoming faxes.

  • Page 152

    Color Balance (Green) Sets the color balance level of green. Color Balance (Blue) Sets the color balance level of blue. Gray Balance Sets the gray balance level. Copy Settings Purpose: To configure the Copy settings. Dell Printer Configuration Web Tool...

  • Page 153

    Sets the file format to save the scanned image. Color Sets whether to scan in color or in black and white. Resolution Sets the default scan resolution. Document Size Sets the default document size. Lighter/Darker Sets the default scan density level. Dell Printer Configuration Web Tool...

  • Page 154

    Ultra Fine Suitable for documents containing photographic images. Lighter/Darker Sets the default density level to be used for fax transmission. Delayed Start Sets the fax transmission start time when sending a fax at a specified time. Dell Printer Configuration Web Tool...

  • Page 155

    Auto Receive Fax Sets the interval at which the printer goes into the fax receive mode after receiving an incoming call. Auto Receive Sets the interval at which the printer goes into the fax receive Tel/Fax mode after the external telephone receives an incoming call. Dell Printer Configuration Web Tool...

  • Page 156

    Sent Fax Forward Sets whether to forward incoming faxes to a specified destination. Fax Forward Specifies the fax number of the destination to which incoming Number faxes will be forwarded. Dell Printer Configuration Web Tool...

  • Page 157

    Adjust BTR Adjust Fuser Auto Registration Adjustment Color Registration Adjustment Clean , and Developer Adjust Altitude Reset Defaults Non-Dell Toner Clock Settings pages. Web Link Customization Paper Density Purpose: To specify the paper density. Values: Dell Printer Configuration Web Tool...

  • Page 158

    Sets the reference voltage setting for the transfer roller for envelopes within the range of -3 to 3. Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. Dell Printer Configuration Web Tool...

  • Page 159

    Color registration adjustment need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: The Color Registration Adjustment feature can be configured when Auto Registration Adjustment is set to Off. Clean Developer Purpose: Dell Printer Configuration Web Tool...

  • Page 160

    An incorrect altitude adjustment setting leads to poor printing quality, incorrect indication of remaining toner. Values: 0 meter* Specifies the altitude of the location where the printer is installed. 1000 meters 2000 meters 3000 meters Reset Defaults Purpose: Dell Printer Configuration Web Tool...

  • Page 161

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 162: Print Server Settings

    Select the Regular or Premier web address to be linked to Order Supplies at: in the left frame. Regular Displays the regular web address (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at: in the left frame. Premier Displays the premier web address (http://premier.dell.com) that can be linked to Order Supplies at: in the left frame.

  • Page 163

    MAC Address Displays the MAC address of the wireless printer setting. Link Channel Displays the channel number of the connection. Link Quality Displays the quality of the connection. Encryption Displays the security method. Transmit Key Displays the transmit key. Dell Printer Configuration Web Tool...

  • Page 164

    Displays the DNS server address. Server Address IPv6 Get DNS Displays if the printer receives the Server Address DNS server address automatically from DHCPv6- from the DHCPv6-lite server. lite Manual DNS Displays the DNS server address. Server Address Dell Printer Configuration Web Tool...

  • Page 165

    Number of Notification SNMP Port Settings Displays the port status. LLTD Port Settings Displays the port status. FTP Client Connection Displays the connection time-out period. Time-Out FTP Passive Displays whether to enable the FTP Passive mode. Dell Printer Configuration Web Tool...

  • Page 166

    Displays the POP3 server address. Address POP3 Port Displays the POP3 port number. Number Reply Address Displays the reply e-mail address sent with each E-mail Alert. SMTP Server Displays the status of the SMTP server Connection connection. Dell Printer Configuration Web Tool...

  • Page 167

    Print Server Settings tab contains the Print Server Settings Basic Information Port Status Wireless , and pages. LAN, TCP/IP E-Mail Alert SNMP Scan To PC Basic Information Purpose: To configure the basic information of the printer. Values: Dell Printer Configuration Web Tool...

  • Page 168

    The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing connectors and management protocol features. Values: Dell Printer Configuration Web Tool...

  • Page 169

    The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click the Apply New Settings button to apply the new settings. Wireless LAN (Dell 1355cnw Multifunction Color Printer only) Purpose: To configure wireless network settings.

  • Page 170

    Displays the MAC address of the wireless network setting of the printer. Link Channel Displays the channel number of the wireless connection of the printer. Link Quality Displays the quality of the wireless network connection of the printer. Dell Printer Configuration Web Tool...

  • Page 171

    Re-enter WEP Key 2 Enter the WEP key 2 again to confirm. WEP Key 3 Enter the WEP key when WEP is selected from Encryption. Re-enter WEP Key 3 Enter the WEP key 3 again to confirm. Dell Printer Configuration Web Tool...

  • Page 172

    This item is available only when the Infrastructure mode is selected for Network Type. NOTE: This item is available only when the printer is connected with a wireless network. TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Values: Dell Printer Configuration Web Tool...

  • Page 173

    Stateless Address Displays the stateless addresses. Link Local Displays the link local address. Address Manual Gateway Manually sets the gateway Address address. Auto Configure Displays the gateway address. Gateway Address Dell Printer Configuration Web Tool...

  • Page 174

    Sets the port number. This must be 80 or between 8000 and 9999. Simultaneous Displays the maximum number of connections Connections received simultaneously by the client. Connection Sets the connection time-out period from 1 to 255 Time-Out seconds. Dell Printer Configuration Web Tool...

  • Page 175

    Sets the maximum number of notifications from Number of 10 to 20. Notification E-Mail Alert Purpose: To configure settings for . This page can also be displayed by E-Mail Alert clicking in the left frame. E-Mail Alert Values: Dell Printer Configuration Web Tool...

  • Page 176

    31 alphanumeric characters. Re-enter POP Enter the password again to confirm. User Password Reply Address Designates the reply e-mail address sent with each E-mail Alert. SMTP Server Displays the status of the SMTP server Connection connection. Dell Printer Configuration Web Tool...

  • Page 177

    Paper Handling Specifies whether to receive an Alerts e-mail alert for paper handling. Service Call Specifies whether to receive an e-mail alert for service calls. SNMP Purpose: To configure the detailed settings of SNMP . Values: Dell Printer Configuration Web Tool...

  • Page 178

    Characters entered for community name in the previous settings will not be displayed on the screen. The default Trap Community is " " (NULL). Re-enter Enter the community name used for trap again to Community confirm. Name (Trap) Dell Printer Configuration Web Tool...

  • Page 179

    Scan to PC Purpose: To specify the client when scanning data. Values: FTP Client Connection Sets the connection time-out period from 1 to 60 Time-Out seconds. FTP Passive Sets whether to enable the FTP Passive mode. Dell Printer Configuration Web Tool...

  • Page 180

    Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool This page can also be displayed by clicking in the left frame. Set Password...

  • Page 181: Print Volume

    Address List to: Selecting each button displays a list of entries for the group of user IDs indicated on the button. ID:Name Displays a user ID and the name of the user registered under that user ID. IDs without an entry show (Not in Use) in the Name column. Dell Printer Configuration Web Tool...

  • Page 182

    Apply New Click this button to apply the new settings. Settings Restore Settings Click this button to restore the previous settings. Back Click this button to return to the top page. Address Book (Delete) Purpose: Dell Printer Configuration Web Tool...

  • Page 183

    To view or edit the fax number group entries on the page, or create Fax Group a new entry. The following items are in the dialog box that appears when you click the button on the top page. Confirm/Change Create Fax Group Values: Dell Printer Configuration Web Tool...

  • Page 184

    Displays the name assigned for the group ID. Apply New Click this button to apply the new settings. Settings Back Click this button to return to the top page. E-Mail Group - Top Page Purpose: Dell Printer Configuration Web Tool...

  • Page 185

    Apply New Click this button to apply the new settings. Settings Restore Settings Click this button to restore the previous settings. Back Click this button to return to the top page. Dell Printer Configuration Web Tool...

  • Page 186

    Click this button to apply the new settings. Settings Restore Settings Click this button to restore the previous settings. Server Address Server Address - Top Page Purpose: To view the server address entries registered on the Server Address page Values: Dell Printer Configuration Web Tool...

  • Page 187

    Allows you to view or edit the assigned shared name, or enter a new shared name, when Server Type is set to SMB. Server Path Allows you to view or edit the assigned server path, or enter a new path. Dell Printer Configuration Web Tool...

  • Page 188: Tray Settings

    Click this button to apply the new settings. Settings Back Click this button to return to the top page. Tray Settings Use the menu to set the paper size and type of paper loaded in Tray Settings the Multipurpose Feeder (MPF). Values: Dell Printer Configuration Web Tool...

  • Page 189

    Display Popup Sets whether to display a popup menu that prompts the user to set Paper Type and Paper Size when the paper is loaded in the MPF. Apply New Click this button to apply the new settings. Settings Restore Settings Click this button to restore the previous settings. Dell Printer Configuration Web Tool...

  • Page 190

    Dell Printer Configuration Web Tool...

  • Page 191: Print Media Guidelines

    Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in Multipurpose Feeder (MPF) or Priority Sheet Inserter (PSI).

  • Page 192: Recommended Paper

    unwrapped, even in the feeder, can contribute to paper curling prior to printing and cause feeding problems regardless of humidity. When printing on curled paper, straighten the paper and then insert it into the MPF or PSI. Smoothness The degree of paper smoothness directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality.

  • Page 193: Unacceptable Paper

    NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for use with the printer: •...

  • Page 194: Selecting Preprinted Media And Letterhead

    • Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. • Do not remove the PSI while a job is printing. • Ensure that the paper is properly loaded in the MPF or PSI. •...

  • Page 195: Loading Letterhead

    Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letter head enters the printer first. Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Selecting Pre-Punched Paper...

  • Page 196: Envelopes

    Envelopes Depending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying large quantities of any print media, it is recommended that you try a sample first. See "Loading Print Media in the Multipurpose Feeder (MPF)"...

  • Page 197: Labels

    – Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have nicked edges or bent corners – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: •...

  • Page 198: Storing Print Media

    • Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty. CAUTION: Otherwise the printer occur in a jam and contaminate your printer and your cartridges with adhesive.

  • Page 199

    Multipurpose Feeder Priority Sheet Inserter (MPF) (PSI) Monarch (3.875x7.5 in) Monarch LEF (7.5x3.875 in) Envelope #10 (4.125x9.5 in) DL (110x220 mm) DL LEF (220x110 mm) Letter (8.5x11 in) Legal (8.5x14 in) Folio (8.5x13 in) Executive (7.25 x 10.5 in) *2*3 Custom You can place the originals in a long-edge feed direction or in a short-edge feed direction.

  • Page 200: Supported Paper Types

    Supported Paper Types Media Multipurpose Feeder Priority Sheet Inserter (MPF) (PSI) Plain Plain Side 2 Plain Thick Plain Thick Side 2 Recycled Recycled Side 2 Label Covers Covers Side 2 Envelope Coated Coated Side 2 Values marked by an asterisk (*) are the factory default menu settings. Print Media Guidelines...

  • Page 201: Paper Type Specifications

    Paper Type Specifications Paper type Weight (gsm) Remarks Plain Paper 60-90 Plain Thick Paper 91-105 Covers 106-163 Coated 106-163 Inkjet printer paper cannot be used. Label Inkjet printer paper cannot be used. Envelopes Recycled 60-105 Print Media Guidelines...

  • Page 202

    Print Media Guidelines...

  • Page 203: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: After loading paper in the feeder, specify the same paper type on the operator panel.

  • Page 204: Loading Print Media In The Multipurpose Feeder (mpf)

    Loading Print Media in the Multipurpose Feeder (MPF) NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. 2 Pull the priority sheet inserter (PSI) out. 3 Pull the length guide forward until it stops. Loading Print Media...

  • Page 205

    4 Pull the MPF extension forward until it stops. 5 Adjust the paper width guides to their maximum width. Loading Print Media...

  • Page 206

    6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 7 Load print media on the MPF with the top edge first and with the recommended print side facing up.

  • Page 207

    8 Adjust the width guides until they rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media. Loading Print Media...

  • Page 208

    NOTE: Depending on the size of print media, first slide the MPF extension backward until it stops, and then pinch the length guide and slide it backward until it touches print media. 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray.

  • Page 209: Loading An Envelope In The Multipurpose Feeder (mpf)

    11 Select the paper type from the operator panel if any print media other than plain print media is loaded. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the operator panel. NOTE: For standard-size papers, adjust the guides first and then set papers.

  • Page 210

    To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. Loading Print Media...

  • Page 211

    NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the MPF.

  • Page 212: Loading Letterhead

    NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead Load the letter head in the printer with the print side facing up. Ensure that the title on the letter head enters the printer first.

  • Page 213: Loading Print Media In The Priority Sheet Inserter (psi)

    Loading Print Media in the Priority Sheet Inserter (PSI) NOTE: To avoid paper jams, do not remove the PSI while printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray.

  • Page 214

    3 Adjust the paper width guides to their maximum width. 4 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Loading Print Media...

  • Page 215

    5 Load print media on the PSI with the top edge first and with the recommended print side facing up. 6 Adjust the width guides until they rest lightly against the edges of the stack of print media. Loading Print Media...

  • Page 216: Loading An Envelope In The Priority Sheet Inserter (psi)

    7 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver. Loading an Envelope in the Priority Sheet Inserter (PSI) NOTE: Be sure to fully insert the envelope until it stops.

  • Page 217

    To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. Loading Print Media...

  • Page 218

    NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the PSI right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the PSI.

  • Page 219: Loading Letterhead

    NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead Load the letter head in the printer with the print side facing up. Ensure that the title on the letter head enters the printer first.

  • Page 220: Manual Duplex Printing (windows Printer Driver Only)

    Manual Duplex Printing (Windows Printer Driver Only) NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. NOTE: The XPS printer driver does not support manual duplex printing. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed.

  • Page 221: The Priority Sheet Inserter (psi)

    3 Stack the prints and set them as they are (with the blank side facing up) into the MPF. Ensure that Insert Output into paper tray is highlighted, and then press the button. Print pages in the order page 1 (rear of page 2), page 3 (rear of page 4), then page 5 (rear of page 6).

  • Page 222

    2 After the even pages are printed, remove the paper stack from the output tray and set them as they are (with the blank side facing up). NOTE: Warped or curled prints can cause paper jams. Straighten them before setting them. 3 Next stack the prints and set them as they are (with the blank side face up) into the PSI.

  • Page 223: Using The Output Tray Extension

    NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully extended.

  • Page 224

    Loading Print Media...

  • Page 225: Operator Panel

    Operator Panel Using the Operator Panel Buttons The operator panel has a 4-line by 28-character liquid crystal display (LCD), light-emitting diodes (LED), control buttons, and numeric keypad, which allow you to control the printer. 1 One Touch Dial button • Calls up the stored Fax number registered in the Phone Book.

  • Page 226

    button • Moves a cursor or highlight right or left. button • Moves a cursor or highlight up or down. (Set) button • Confirms the entry of values. (Contacts) button • Moves to the Address Book menu for the Fax and Scan services. (Re-dial / Pause) button •...

  • Page 227: Printing A Panel Settings Page

    The panel settings page is printed. The Tool Box NOTE: 1 Click Start All Programs Dell Printers Dell 1355 Multifunction    Color Printer Tool Box.  NOTE: When multiple printer drivers are installed on your computer, the Select Printer window appears.

  • Page 228

    The Tool Box opens. 2 Click the Printer Settings Report tab. 3 Select Reports from the list at the left side of the page. The Reports page is displayed. 4 Click the Panel Settings button. The panel settings page is printed. Operator Panel...

  • Page 229: Printing, Copying, Scanning, And Faxing

    Printing, Copying, Scanning, and Faxing...

  • Page 231: Printing

    Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media"...

  • Page 232: Canceling A Print Job

    1 Open the file you want to print. 2 From the File menu, select Print. 3 Verify that the correct printer is selected in the dialog box. Modify the system settings as needed (such as the pages you want to print or the number of copies).

  • Page 233: Direct Print Using The Usb Storage Device

    Canceling a Job From the Desktop 1 Minimize all programs to reveal the desktop. Click StartPrinters and Faxes (for Windows XP and 2003). ® Click Start Devices and Printers (for Windows 7 and Windows Server 2008 R2). Click Start Control Panel Hardware and Sound Printers (for ®...

  • Page 234: Printing A Report Page

    3 Press the button until the desired file is highlighted, and then press the button. 4 Select printing options as required. NOTE: You can print files scanned and stored using the Scan to USB Memory feature. Files saved without using the feature such as files created by user may not be printed properly.

  • Page 235: Printer Settings

    NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 236

    NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 237: Copying

    Copying Loading Paper for Copying The instructions for loading print documents are the same whether you are printing, faxing, or copying. For more details, see "Loading Print Media" on page 201. Preparing a Document You can use the document glass or the Automatic Document Feeder (ADF) to load an original document for copying, scanning and sending a fax.

  • Page 238

    To make a copy from the document glass: 1 Open the document cover. 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Close the document cover. NOTE: Leaving the document cover open while copying may affect the copy quality and increase the toner consumption.

  • Page 239: Making Copies From The Adf

    4 Customize the copy settings including the number of copies, copy size, the contrast, and the image quality. For more information, see "Setting Copy Options" on page 238. To clear the settings, use the AC (All Clear) button. 5 Press the (Start) button to begin copying.

  • Page 240: Setting Copy Options

    To clear the settings, use the AC (All Clear) button. 3 Press the (Start) button to begin copying. NOTE: Press the (Cancel) button to cancel a copy job at any time while scanning a document. Setting Copy Options Set the following options for the current copy job before pressing the (Start) button to make copies.

  • Page 241: Collated

    2 Press the (Copy) button. 3 Press the (Color Mode) button to select the desired color mode. 4 Press the (Start) button to begin copying. Collated To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will print followed by the second complete document.

  • Page 242: Reduce/enlarge

    Auto Automatically determines which output mode for the copy job 5 If necessary, customize the copy settings including the number of copies, contrast, and image quality. See "Setting Copy Options" on page 238. 6 Press the (Start) button to begin copying. Reduce/Enlarge To reduce or enlarge the size of a copied image, from 25 percent to 400 percent when you copy original documents from the document glass or ADF.

  • Page 243: Document Size

    B5A5 (81%) A4A5 (70%) inch series 200% StmtLgl (154%) StmtLtr (129%) 100% LglLtr (78%) LdgrLtr (64%) NOTE: This item is available only when is set to Multiple-Up Manual NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1% intervals.

  • Page 244: Original Type

    4 Press the button to select the desired settings, and then press the button. NOTE: Values marked by an asterisk ( ) are the factory default menu settings. A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14")

  • Page 245: Lighter/darker

    Text Suitable for documents with text. Text & Photo* Used for documents with both text and photos. Photo Suitable for documents with photos. 5 Press the (Start) button to begin copying. Lighter/Darker To adjust the contrast to make the copy lighter or darker than the original. 1 Load the document(s) face up with top edge in first into the ADF.

  • Page 246: Sharpness

    Sharpness To adjust the sharpness to make the copy sharper or softer than the original. 1 Load the document(s) face up with top edge in first into the ADF. Place a single document face down on the document glass, and close the document cover.

  • Page 247: Multiple-up

    2 Press the (Copy) button. 3 Press the button until Auto Exposure is highlighted, and then press the button. 4 Press the button until On is highlighted, and then press the button. 5 Press the (Start) button to begin copying. Multiple-Up To print two original images to fit onto one sheet of paper.

  • Page 248

    ID Copy: Manual: Auto: Always prints two Reduces the pages in Automatically sides of the ID card the custom size reduces the in one page in the depending on the setting pages to fit in one original size (by of the Reduce/Enlarge page.

  • Page 249: Margin Top/bottom

    2 Press the (Copy) button. 3 Press the button until Multiple-Up is highlighted, and then press button. 4 Press the button to select the desired setting, and then press the button. NOTE: Values marked by an asterisk ( ) are the factory default menu settings. Off* Does not perform multiple-up printing.

  • Page 250: Margin Left/right

    2 Press the (Copy) button. 3 Press the button until Margin Top/Bottom is highlighted, and then press the button. 4 Press the button or enter the desired value using the numeric keypad, and then press the button. NOTE: Values marked by an asterisk ( ) are the factory default menu settings.

  • Page 251: Margin Middle

    4 mm*/0.2 Specify the value in increments of 1 mm/0.1 inch. inch* 0-50 mm/0.0- 2.0 inch 5 Press the (Start) button to begin copying. Margin Middle To specify the middle margin of the copy. 1 Load the document(s) face up with top edge in first into the ADF. Place a single document face down on the document glass, and close the document cover.

  • Page 252: Changing The Default Settings

    Changing the Default Settings The COPY menu options, including contrast, and image quality can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the operator panel.

  • Page 253

    4 Press the button until System Settings is highlighted, and then press the button. 5 Ensure that Power Saver Timer is highlighted, and then press the button. 6 Press the button to select Mode 1 or Mode 2, and then press the button.

  • Page 254

    Copying...

  • Page 255: Scanning

    Scanning Scanning Overview You can use your Dell™ 1355cn/1355cnw Multifunction Color Printer to turn pictures and text into editable images on your computer. ® PaperPort is a program that enables you to organize, find and share all your paper and digital documents, and is supplied with your printer.

  • Page 256: Scanning From The Operator Panel

    ® ® If you prefer to use another application, such as Adobe Photoshop , you must assign the application to the printer by selecting it from the list of available applications through the Select Software button each time you start scanning.

  • Page 257: Scanning Using The Twain Driver

    NOTE: If the following dialog box appears on your computer, select 1355cn/1355cnw MFP Scan Button Manager, and then click OK. NOTE: Once you check the Always use this program for this action check box when selecting 1355cn/1355cnw MFP Scan Button Manager, the selected application is automatically used without displaying the program selection window.

  • Page 258

    2 On the Windows Start menu, click Nuance PaperPort 12 from All Programs, and then click PaperPort. 3 Click Select, then select TWAIN: Dell 1355cn/cnw MFP Scanner, and then click OK. 4 Select your scanning preferences and click Preview to display the preview image.

  • Page 259: Scanning Using The Windows Image Acquisition (wia) Driver

    Photo Gallery instead of Paint. 3 Click File From Scanner or Camera (Paint button From scanner or camera for Windows Server 2008 R2 and Windows 7). The Scan using Dell 1355cn/1355cnw MFP Scanner window appears. NOTE: The illustration may vary for different operating systems.

  • Page 260

    4 Select your scanning preferences and click Adjust the quality of the scanned picture to display the Advanced Properties dialog box. 5 Select the desired properties including brightness and contrast, and then click OK. 6 Click Scan to start scanning. 7 Click Save As from the File menu.

  • Page 261: Using A Scanner On The Network

    Computer You can select the kind of the server and specify a destination to store the scanned document with the Dell Printer Configuration Web Tool or Address Book Editor. The following items are required to use the Scan to Server/Computer feature.

  • Page 262

    • Microsoft Windows Vista • Microsoft Windows 7 • Mac OS X 10.4/10.5/10.6 • Using FTP To transfer data via FTP, one of the following FTP servers and an account to the FTP server (login name and password) are required. •...

  • Page 263: Confirming A Login Name And Password

    "Sending the Scanned File on the Network" on page 279 Confirming a Login name and Password When using SMB: The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password.

  • Page 264: Specifying A Destination To Store The Document

    3 Click User Accounts. 4 Click Create a password for your account and add in a password for your user login account. For Windows Server 2008: 1 Click StartControl Panel. 2 Double-click User Accounts. 3 Click Create a password for your account and add in a password for your user login account.

  • Page 265

    For Windows XP Home Edition: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare). 2 Right-click on the folder, and then select Properties. 3 Click on the Sharing tab, and then select Share this folder on the network. 4 Enter a shared name in the Share name box.

  • Page 266

    5 Select Allow network users to change my files. 6 Click OK. NOTE: To add sub-folders, create new folders in the shared folder you have created. Example: Folder name, , Second-level folder name: MyShare MyPic Third-level folder name: John You should now see in your directory MyShare\MyPic\John After you created a folder, go to "Configuring the Printer Settings"...

  • Page 267

    For Microsoft Windows XP Professional Edition: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare) and double-click the folder. 2 Select Folder Options from Tools. 3 Click View tab, and then clear the checkbox of Use simple file sharing (Recommended).

  • Page 268

    4 Click OK, and then close the window. 5 Right-click the folder, and then select Properties. 6 Select the Sharing tab, and then select Share this folder. 7 Enter a shared name in the Share name box. NOTE: Write down this shared name because you will use this name in the next setting procedure.

  • Page 269

    11 Click OK. NOTE: Do not use Everyone as the user login name. 12 Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder. Scanning...

  • Page 270

    13 Click OK. NOTE: To add sub-folders, create new folders in the shared folder you have created. Example: Folder name: , Second-level folder name: MyShare MyPic Third-level folder name: John You should now see in your directory. MyShare\MyPic\John After you created a folder, go to "Configuring the Printer Settings" on page 271.

  • Page 271

    5 Enter a shared name in the Share name box. NOTE: Note down the shared name as you need to use this name in the next setting procedure. 6 Click Permissions to give write permission for this folder. 7 Click Add. 8 Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf).

  • Page 272

    9 Click OK when you are done. 10 Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document to this folder. NOTE: Do not use Everyone as the user login name. 11 Click OK.

  • Page 273: Configuring The Printer Settings

    Configuring the Printer Settings You can configure the printer settings to use the Scan to Server/Computer feature with the Dell Printer Configuration Web Tool or Address Book Editor. From the Dell Printer Configuration Web Tool 1 Open a web browser.

  • Page 274

    The printer's web page appears. 4 Click Address Book if a security login dialog box appears, type in the correct user name and password. NOTE: The default user name is admin, and the default password is left blank (NULL). 5 Click the Server Address tab. 6 Select any unused number and click Create.

  • Page 275

    The Server Address page appears. To fill in the fields, enter the information as follows: Scanning...

  • Page 276

    Name Enter a friendly name that you want it to appear on the Server address book. Server Type Select SMB if you store the document in a shared folder of your computer. Select FTP if you use a FTP server. Server Address Enter a server name or IP address of your computer or the FTP server that you have shared out.

  • Page 277

    Server Path For SMB To store the scanned document in the share folder directly without creating any subfolder, leave the space blank. To store the scanned document in the folder you created under the share folder, enter the path as following. Example: Share Folder name, MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see...

  • Page 278

    From the Address Book Editor 1 Click StartAll ProgramsDell PrintersDell 1355 Multifunction Color Printer Address Book Editor. The Select Device window appears. 2 Select your printer from the list. 3 Click OK. 4 Click ToolNew (Printer Address Book)Server. The Server Address dialog box appears.

  • Page 279

    To fill in the fields, enter the information as follows: Name Enter a friendly name that you want it to appear on the Server address book. Server Type Select Computer (SMB) if you store the document in a shared folder of your computer. Select Server (FTP) if you use a FTP server.

  • Page 280

    Sever Name/ Enter a server name or IP address of your computer or the IP Address FTP server that you have shared out. The following are examples: • For Computer (SMB): Server name: myhost IP address: 192.168.1.100 • For Server (FTP): Server name: myhost.example.com (myhost: host name, example.com: domain name) IP address: 192.168.1.100...

  • Page 281: Sending The Scanned File On The Network

    Login Password Enter the password corresponding to the above login name. NOTE: NOTE: Empty password is not valid in the Scan to Server/Computer feature. Ensure that you have a valid password for the user login account. (See "Confirming a Login name and Password" on page 261 for details on how to add a password in your user login account).

  • Page 282: Scanning To Usb Storage Device

    6 Press the button to select the destination to store the scanned file in, and then press the button. 7 Press the (Start) button to send the scanned files. Scanning to USB Storage Device The Scan to USB Memory feature allows you to scan documents and save the scanned data to a USB storage device.

  • Page 283: Sending An E-mail With The Scanned Image

    To send an e-mail attached with the scanned image from your printer, follow the steps below: • Setup the E-mail address book through the Dell Printer Configuration Web Tool. See "Setting an E-Mail Address Book" on page 281 for more details.

  • Page 284: Sending An E-mail With The Scanned File

    7 Enter a name and e-mail address in the Name and E-mail Address fields. 8 Click the Apply New Settings button. Sending an E-mail With the Scanned File 1 Load the document(s) face up with top edge in first into the ADF. Place a single document face down on the document glass.

  • Page 285

    Keypad: Type the e-mail address directly and then press the button. Address Book: Select the e-mail address registered in the E-mail address book, and then press the button. Email Group: Select the e-mail group registered in the E-mail Groups, and then press the button.

  • Page 286

    Scanning...

  • Page 287: Faxing

    Faxing Using the Numeric Keypad to Enter Characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your printer, you enter your name or your company name and telephone number. When you store speed dial or group dial numbers, you may also need to enter the corresponding names.

  • Page 288: Changing Numbers Or Names

    Assigned numbers, letters or characters m n o M N O 6 p q r s P Q R S 7 t u v T U V 8 w x y z W X Y Z 9 - _ ~ _ ! "...

  • Page 289: Setting The Printer Id

    3 Press the button until Admin Menu is highlighted, and then press the button. 4 Press the button until Fax Settings is highlighted, and then press button. 5 Press the button until Country is highlighted, and then press the button. 6 Press the button to select the country where the printer is used, and then press the...

  • Page 290: Setting The Time And Date

    9 Enter your name or company name using the numeric keypad. You can enter alphanumeric characters using the numeric keypad, including special symbols by pressing the 1, *, and # buttons. For details on how to use the numeric keypad to enter alphanumeric characters, see "Using the Numeric Keypad to Enter Characters"...

  • Page 291: Changing The Clock Mode

    12 To return to the previous screen, press the (Back) button. Changing the Clock Mode You can set the current time using either the 12-hour or the 24-hour format. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button.

  • Page 292: Ringer Volume

    7 Reboot the printer by turning the power switch off and then on. Ringer Volume 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press button.

  • Page 293: Available Fax Settings Options

    8 If necessary, repeat steps 5 to 7. 9 To return to the previous screen, press the (Back) button. Available Fax Settings Options You can use the following settings options for configuring the fax system: Option Description Receive Mode TEL Mode Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone, pressing the remote receive code, and then pressing .

  • Page 294

    Option Description Auto Rec Sets the interval at which the printer goes into the fax receive mode Ans/FAX after the external answering machine receives an incoming call. Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a connection is made.

  • Page 295

    Option Description Fax Fwd Specifies the fax number of the destination to which incoming Number faxes will be forwarded. Prefix Dial Specifies whether to set a prefix dial number. Prefix Dial Sets a prefix dial number of up to five digits. This number dials before any auto dial number is started.

  • Page 296: Advanced Fax Settings

    4 Press the button until Fax Settings is highlighted, and then press button. 5 Press the button until Line Type is highlighted, and then press the button. 6 Press the button until PBX is highlighted, and then press the button. 7 Press the (Back) button to return to the previous menu.

  • Page 297

    Fax Data Encoding Method Some of the legacy fax devices do not support the Joint Bi-level Image Experts Group (JBIG) data encoding method. You may experience fax send or receive errors due to this data encoding method. You can disable the JBIG and select the Modified Huffman (MH), Modified Read (MR), or Modified Modified Read (MMR) encoding with the following instructions.

  • Page 298: Sending A Fax

    Sending a Fax You can fax data from your printer. You can also directly fax data transferred ® ® from the computer running a Microsoft Windows operating system. Loading an Original Document on the ADF NOTICE: Do not load more than 35 sheets into the ADF or allow more than 35 sheets to be fed to the ADF output tray.

  • Page 299

    2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution, referring to "Resolution" on page 298. 4 Close the document cover. NOTE: Ensure that no document is in the ADF.

  • Page 300: Resolution

    Resolution To specify the resolution level to be used for fax transmission: 1 Press the (Fax) button. 2 Press the button until Resolution is highlighted, and then press button. 3 Press the button until the desired menu item is highlighted, and then press the button.

  • Page 301: Lighter/darker

    Lighter/Darker To adjust the contrast to make the fax lighter or darker than the original: 1 Press the (Fax) button. 2 Press the button until Lighter/Darker is highlighted, and then press the button. 3 Press the button to select the desired setting, and then press the button.

  • Page 302: Sending A Fax Manually

    • Press the (Contacts) button, select All Entries, Group Dial, or Search using the button, and then press the button. All Entries Displays a list of registered fax numbers. Press the button to select the recipients. Group Dial Press the button to select the recipients.

  • Page 303: Confirming Transmissions

    For details about loading a document, see "Loading an Original Document on the ADF" on page 296. 2 Press the (Fax) button. 3 Adjust the document resolution to suit your fax needs. For more information, see "Resolution" on page 298. If you need to change the contrast, see "Lighter/Darker"...

  • Page 304: Automatic Redialing

    Automatic Redialing If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial the number every minute based on the number set in the redial settings. To change the time interval between redials and the number of redial attempts, see "Available Fax Settings Options"...

  • Page 305: Sending A Fax From The Driver (direct Fax)

    To use this feature, you must install the fax driver. 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell 1355cnw Color MFP FAX. 3 Click Preferences.

  • Page 306

    4 The Printing Preferences dialog box appears. Specify the fax settings. For more information, click the Help of the driver. NOTE: The settings done here are only applied to a single fax job. Faxing...

  • Page 307

    5 Click OK to close the Printing Preferences dialog box. 6 Click Print. The Set / Check Fax Transmission: dialog box appears. 7 Specify the destination for the recipient in one of the following ways: • Enter a name and phone number directly. •...

  • Page 308

    Printing System (CUPS) software to version 1.2.12 or later. You can download it from CUPS web site. 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell 1355 Color MFP Fax. Faxing...

  • Page 309

    3 Specify the fax settings. NOTE: The settings done here are only applied to a single fax job. 4 Click Print. The Fax Recipient dialog box appears. 5 Specify the destination for the recipient in one of the following ways: •...

  • Page 310: Receiving A Fax

    NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password. 6 Click OK. Receiving a Fax About Receiving Modes NOTE: To use the , attach an answering TEL/FAX Mode Ans/Fax mode machine to the phone connector...

  • Page 311: Receiving A Fax Automatically In The Fax Mode

    Receiving a Fax Automatically in the Fax Mode Your printer is preset to the fax mode at the factory. If you receive a fax, the printer automatically goes into the fax mode after a specified period of time and receives the fax. To change the interval at which the printer goes into the fax mode after receiving an incoming call, see "Available Fax Settings Options"...

  • Page 312: Receiving Faxes Using The Drpd Mode

    The remote receive code is set to Off at the factory. You can change the two- digit number to whatever you choose. For details on changing the code, see "Available Fax Settings Options" on page 291. NOTE: Set the dialing system of your external telephone to DTMF. Receiving Faxes Using the DRPD Mode The DRPD is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.

  • Page 313: Receiving Faxes In The Memory

    You can store up to 99 frequently dialed numbers in speed dial locations (01– 99). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool. Storing a Number for Speed Dialing 1 Press the (Menu) button.

  • Page 314: Sending A Fax Using A Speed Dial

    2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press button. 4 Press the button until Phone Book is highlighted, and then press button. 5 Ensure that Speed Dial is highlighted, and then press the button.

  • Page 315: Group Dialing

    2 To enter the speed dial number do either of the following after pressing the (Fax) button: • Ensure that Fax to is highlighted, and then press the button. Press the button until Speed Dial is highlighted, and then press the button.

  • Page 316: Setting Group Dial

    Setting Group Dial 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press button. 4 Press the button until Phone Book is highlighted, and then press button.

  • Page 317

    3 Press the button until Admin Menu is highlighted, and then press button. 4 Press the button until Phone Book is highlighted, and then press button. 5 Press the button until Group Dial is highlighted, and then press button. 6 Press the button until the group dial number that you want to edit is highlighted, and then press the button.

  • Page 318: Sending A Fax Using Group Dialing (multi-address Transmission)

    11 To return to the previous screen, press the (Back) button. Sending a Fax Using Group Dialing (Multi-address Transmission) You can use group dialing for broadcasting or delayed transmissions. Follow the procedure of the desired operation (For Delayed transmission, see "Specifying the Fax Settings"...

  • Page 319

    To turn the secure receiving mode on: 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press button. 4 Press the button until Secure Settings is highlighted, and then press the button.

  • Page 320: Using An Answering Machine

    1 Access the Secure Receive Set menu by following steps 1 to 6 in "To turn the secure receiving mode on:". 2 Press the button until Disable is highlighted, and then press the button. 3 To return to the previous screen, press the (Back) button.

  • Page 321: Using A Computer Modem

    Using a Computer Modem Line Printer Telephone Answering Device Phone To the Computer internet If you want to use your computer modem for faxing or for a dial-up internet connection, connect the computer modem directly to the back of your printer with the TAD as shown above.

  • Page 322: Changing Setting Options

    1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Report/List is highlighted, and then press button. 4 Press the button until the report or list you want to print is highlighted, and then press the button.

  • Page 323: Know Your Printer

    Know Your Printer...

  • Page 325: Understanding The Tool Box Menus

    Printer Information Purpose: To display the information of your printer. Values: Dell Service Tag Number Displays Dell’s service tag number. Express Service Code Displays the express service code of the printer. Printer Serial Number Displays the serial number of the printer.

  • Page 326: Menu Settings

    Processor Speed Displays the processing speed. Firmware Version Displays the version of the controller. Network Firmware Version Displays the NIC version. MCU Firmware Version Displays the version of the Machine Control Unit (MCU) firmware. Printing Speed (Color) Displays the speed for color printing. Printing Speed Displays the speed for monochrome printing.

  • Page 327

    Job Tone Displays the volume of the tone that is emitted when a job is complete. Off indicates that the tone is disabled. Alert Tone Displays the volume of the tone that is emitted when a problem occurs. Off indicates that the tone is disabled.

  • Page 328

    Date & Time Date Format Displays the default date format. Time Format Displays the default time format; 24H or 12H. Time Zone Displays the default time zone. Set Date Displays the date setting. Set Time Displays the time setting. Paper Density Plain Displays the paper density of plain paper.

  • Page 329: Reports

    Displays whether to automatically adjust color registration. Adjustment Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR Refresh Displays whether to execute counter measures for Mode curling/separating discharge of the paper.

  • Page 330: Tcp/ip Settings

    System Settings Click to print a detailed list of the system settings. Panel Settings Click to print a detailed list of the panel settings. Job History Click to print the completed jobs history. Error History Click to print the error history. Demo Page Click to print the Demo Page.

  • Page 331: Defaults Settings

    Custom Size - X Displays the width of custom size paper loaded in the MPF. Display Popup Displays whether to use a popup menu that prompts the user to set Paper Type and Paper Size when the paper is loaded in the MPF. Defaults Settings Purpose: To display the default scan, fax, and copy settings of the printer.

  • Page 332

    Fax Defaults Resolution Displays the resolution level to be used for fax transmission. Lighter/Dark Displays the default density level to be used for fax transmission. Delayed Start Displays the fax transmission start time. Copy Color Displays whether to make copies in color or in black Defaults and white.

  • Page 333: Fax Settings

    Fax Settings Purpose: To display the basic fax settings. Values: Receive Mode Displays the fax receiving mode. Auto Rec Fax Displays the interval at which the printer goes into the fax receive mode after receiving an incoming call. Auto Rec Fax/Tel Displays the interval at which the printer goes into the fax receive mode after the external telephone receives an incoming call.

  • Page 334

    Fax Header Name Displays the name of sender to be printed on the header of faxes. Fax Number Displays the fax number to be printed on the header of faxes. Fax Cover Page Displays whether to attach a cover page to faxes. DRPD Pattern Displays the Distinctive Ring Pattern Detection (DRPD) setting.

  • Page 335: Printer Maintenance

    The Printer Maintenance tab contains the System Settings, Date & Time, Paper Density, Adjust BTR, Adjust Fuser, Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, BTR Refresh Mode, Web Link Customization, TCP/IP Settings, Tray Settings, EWS, Scan Defaults, Fax Defaults, Copy Defaults, and Fax Settings pages.

  • Page 336

    Panel Alert Off* Does not emit a tone when the operator Tone panel input is incorrect. Emits a tone at the specified volume when the operator panel input is Medium incorrect. High Job Tone Does not emit a tone when a job is complete.

  • Page 337

    Job Time- Disables the job time-out. 30 seconds* Specifies the amount of time that the printer waits for data to arrive from the computer. The print job is 5–300 cancelled if it times out. seconds Fault Time- Disables the fault time-out. 60 seconds* Specifies the time taken by the printer before it cancels jobs that stop abnormally.

  • Page 338: Date & Time

    Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use.

  • Page 339: Adjust Btr

    Label Normal* Specifies the paper density of labels. Light Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR).

  • Page 340: Adjust Fuser

    Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.

  • Page 341

    using the chart. Color registration adjustment need to be made during the initial setup of the printer or when the printer is moved to a different location. Values: Auto Registration Automatically adjusts color registration. Adjustment Does not automatically adjust color registration. Auto Correct Click Start to automatically correct color registration.

  • Page 342: Adjust Altitude

    This item is available only when Auto Registration Adjustment is set to Off. The color registration chart prints a lattice pattern of yellow, magenta, and cyan lines. On the chart, find the values on the right side that are next to the line that is perfectly straight for each of the three colors.

  • Page 343: Non-dell Toner

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 344: Web Link Customization

    To specify a link used for ordering consumables. Values: Select Reorder URL Select the Regular or Premier URL. Regular* Displays the regular web address (http://accessories.us.dell.com/sna). Premier Displays the premier web address (http://premier.dell.com). Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes.

  • Page 345: Tray Settings

    Tray Settings Purpose: To specify the paper size and type of paper loaded in the Multipurpose Feeder (MPF). Values: Paper Type Plain* Specifies the type of paper loaded in the MPF. Plain Thick Covers Coated Label Recycled Envelope Plain Side 2 Plain Thick Side 2 Covers Side 2...

  • Page 346

    Paper Size Specifies the size of paper loaded in the MPF. Letter Folio Legal Executive Envelope Monarch Monarch Landscape Landscape Custom Size Custom Size Specifies the length of custom size paper. mm*/11.7 inch* 127–355 mm/5.0–14.0 inch Custom Size 210 mm*/8.3 Specifies the width of custom size paper.

  • Page 347: Ews (embedded Web Server Or Dell Printer Configuration Web Tool)

    The default for Paper Size varies depending on country-specific factory default. EWS (Embedded Web Server or Dell Printer Configuration Web Tool) Purpose: To display the server settings of the Dell Printer Configuration Web Tool. NOTE: When the printer is connected to the USB port, this setting cannot be displayed.

  • Page 348

    Color Black & Scans in black and white mode. White GrayScale Scan in grayscale mode. Color* Scans in color mode. Color(Photo) Scans in color mode. This is suitable for photographic images. Resolution 200* Scans an image at 200dpi. Scans an image at 300dpi. Scans an image at 400dpi.

  • Page 349: Fax Defaults

    Margin 2 mm*/0.1 Specifies the value of the top and bottom margins. Top/Bottom inch* 0–50 mm/0.0–2.0 inch Margin 2 mm*/0.1 Specifies the value of the left and right margins. Left/Right inch* 0–50 mm/0.0–2.0 inch Margin 0 mm*/0.0 Specifies the value of the middle margin. Middle inch* 0–50...

  • Page 350: Copy Defaults

    Resolution Standard* Suitable for documents with normal sized characters. Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer. Super Fine Suitable for documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports the Super Fine resolution.

  • Page 351

    Reduce/ mm series Custom Sets the default reduction/enlargement Enlarge ratio to the custom size. 200% Sets the default enlargement ratio when you set the default measurement unit to A5A4 millimeter. (141%) A5B5 (122%) 100% Does not enlarge or reduce the size of a copied image.

  • Page 352

    Document Sets the document size to A4. Size Sets the document size to A5. Sets the document size to B5. Letter Sets the document size to Letter. Folio Sets the document size to Folio. Legal Sets the document size to Legal. Executive Sets the document size to Executive.

  • Page 353: Fax Settings

    Multiple-Up Off* Does not perform multiple-up printing. Auto Automatically reduces the original pages to fit onto one sheet of paper. ID Copy Prints the original pages onto one sheet of paper in the original size. Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce/Enlarge.

  • Page 354

    Receive Telephone Automatic fax reception is turned off. You can receive Mode a fax by picking up the handset of the external telephone, pressing the remote receive code, and then pressing Fax* Automatically receives faxes. Telephone/Fa When the printer receives an incoming fax, the external telephone rings for the time specified in Auto Rec Fax/Tel, and then the printer automatically receives a fax.

  • Page 355

    Line Monitor Off Turns off the volume of the line monitor. Specifies the volume of the line monitor, which audibly monitors a transmission through the internal Medium* speaker until a connection is made. High Ring Tone Turns off the volume of the ring tone. Volume Specifies the volume of the ring tone, which indicates that an incoming call is a telephone call through the...

  • Page 356

    Fax Header Prints the information of sender on the header of faxes. Does not print the information of sender on the header of faxes. Fax Header Name Sets the name of sender to be printed on the header of faxes. Up to 30 alphanumeric characters can be entered.

  • Page 357

    Modem Specifies the fax modem speed when a fax Speed transmission or reception error occurs. 14.4 33.6* Fax Activity Auto Print* Automatically prints a fax activity report after every 50 incoming and outgoing fax communications. No Auto Does not automatically print a fax activity report. Print Fax Transmit Print Disable Does not print a transmission report after a fax transmission.

  • Page 358: Diagnosis

    Diagnosis The Diagnosis tab contains the Chart Print, Environment Sensor Info, Clean Developer, and Refresh Mode pages. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Chart Print Purpose: To print various charts that can be used for diagnosing your printer. Values: Pitch Configuration Chart Click to print full halftone pages for yellow, magenta,...

  • Page 359: Refresh Mode

    Resetting Defaults After executing this function and rebooting the printer, the menu parameters or data are reset to their default values. NOTE: 1 Click Start All Programs Dell Printers Dell 1355 Multifunction    Color Printer Tool Box. ...

  • Page 360

    The printer restarts automatically to apply the settings. Understanding the Tool Box Menus...

  • Page 361: Understanding The Printer Menus

    Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that has been set by the administrator.

  • Page 362

    Uncollated* Does not sort the copy job. Collated Sorts the copy job. Auto Automatically determines which output mode for the copy job. Reduce/Enlarge Purpose: To set the default copy reduction/enlargement ratio. Values: mm series 200% A5A4 (141%) A5B5 (122%) 100%* B5A5 (81%) A4A5 (70%) inch series...

  • Page 363

    NOTE: You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press to enlarge the zoom ratio or press to reduce the zoom ratio in 1% intervals. NOTE: This item is available only when is set to Multiple-Up Manual...

  • Page 364

    Lighter/Darker Purpose: To set the default copy density level. Values: Lighter2 Makes the copy lighter than the original. Works well with dark print. Lighter1 Normal* Works well with standard typed or printed documents. Darker1 Makes the copy darker than the original. Works well with light print or faint pencil markings.

  • Page 365

    Color Balance R Purpose: To specify the default color balance level of red within the range of -2 to +2. Color Balance G Purpose: To specify the default color balance level of green within the range of -2 to Color Balance B Purpose: To specify the default color balance level of blue within the range of -2 to +2.

  • Page 366: Scan Defaults

    4 mm*/0.2 inch* Specify the value in increments of 1 mm/0.1 inch. 0-50 mm/0.0-2.0 inch Margin Left/Right Purpose: To specify the value of the left and right margins. Values: 4 mm*/0.2 inch* Specify the value in increments of 1 mm/0.1 inch. 0-50 mm/0.0-2.0 inch Margin Middle Purpose:...

  • Page 367

    Network Stores the scanned image on a computer using the Server Message (Computer) Block (SMB) protocol. Network Stores the scanned image on a server using the FTP protocol. (Server) File Format Purpose: To specify the file format to save the scanned image. Values: PDF* TIFF...

  • Page 368

    B&W Button Black & White* Scans in black and white when Black & White is selected for a color mode. Grayscale Scans in gray scale when Black & White is selected for a color mode. Color Button Color* Scans in color when Color is selected for a color mode.

  • Page 369

    Legal (8.5 x 14") Executive (7.25 x 10.5") The default for Document Size varies depending on country- specific factory default. Lighter/Darker Purpose: To set the default scan density level. Values: Lighter2 Makes the scanned image lighter than the original. Works well with dark print.

  • Page 370

    To suppress the background of the original to enhance text on the scanned image. Values: Does not suppress the background. Suppresses the background of the original to enhance text on the scanned image. Margin Top/Bottom Purpose: To specify the value of the top and bottom margins. Values: 2 mm*/0.1 inch* Specify the value in increments of 1 mm/0.1 inch.

  • Page 371: Fax Defaults

    0 mm*/0.0 inch* Specify the value in increments of 1 mm/0.1 inch. 0-50 mm/0.0-2.0 inch Image Compression Purpose: To specify the image compression level. Values: High Sets the image compression level to High Medium* Sets the image compression level to Medium Sets the image compression level to Max EMail Size...

  • Page 372

    Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer. Super Fine Suitable for documents containing extremely fine detail. The mode is enabled only if the remote machine also Super Fine supports the super fine resolution. See the notes below. Ultra Fine Suitable for documents containing photographic images.

  • Page 373: Usb Print Defaults

    This feature enables you to set a specific time for the fax transmission to start. Once Delayed Start mode is activated, your printer stores all of the documents to be faxed into its memory and sends them at the specified time. After faxing in the Delayed Start mode is complete, the data in the memory is cleared.

  • Page 374

    Values: Paper Size A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Letter (8.5 x 11") Folio (8.5 x 13") Legal (8.5 x 14") Executive (7.25 x 10.5") Envelope #10 (4.1 x 9.5") Monarch Env. (3.9 x 7.5") Monarch Env.

  • Page 375: Reports/list

    Paper Type Plain* Plain Thick Covers Coated Label Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Coated Recycled S2 Display Popup Off Does not display a popup menu. Displays a popup menu that prompts the user to when Paper Size Paper Type the paper is loaded in the MPF.

  • Page 376: Job History

    To print a detailed list of all the settings on the operator panel menus. Job History Purpose: To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20 jobs. Error History Purpose: To print a detailed list of paper jams and fatal errors.

  • Page 377: Phone Book

    Phone Book Use the Phone Book menu to configure the speed dial and group dial settings. Speed Dial Purpose: To store up to 99 frequently dialed numbers in speed dial locations. See also: "Storing a Number for Speed Dialing" on page 311. Group Dial Purpose: To create a group of fax destinations and register it under a two-digit dial...

  • Page 378

    No Reception Indicates that no signal is received. NOTE: This item is displayed only when the printer is connected with a wireless network. Wireless Setup (Dell 1355cnw Multifunction Color Printer only) Purpose: To configure the wireless network interface. Values: Understanding the Printer Menus...

  • Page 379

    Manual Enter Specify a name to identify the wireless network. Up to 32 Setup Network alphanumeric characters can be entered. (SSID) Infrastruct Select when you configure the wireless setting through the access point such as a wireless router. Specify No Security to configure the wireless Security setting without specifying a security method from WEP , WPA-PSK-TKIP , and WPA-PSK-AES.

  • Page 380

    WPA- Select to configure the wireless setting with the PSK- security method of WPA-PSK-TKIP . TKIP Pass Specify the passphrase of alphanumeric Phrase characters from 8 to 63 only when Entry WPA-PSK-TKIP is selected for Encryption. WPA2- Select to configure the wireless setting with the PSK-AES security method of WPA2-PSK-AES.

  • Page 381

    NOTE: This item is displayed only when the printer is connected with a wireless network. Reset Wireless (Dell 1355cnw Multifunction Color Printer only) Purpose: To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network settings are reset to their default values.

  • Page 382

    Disable Disables the E-Mail Alert feature. Enable* Enables the E-Mail Alert feature. Disable Disables an access to Dell Printer Configuration Web Tool embedded in the printer. Enable* Enables an access to Dell Printer Configuration Web Tool embedded in the printer.

  • Page 383: Fax Settings

    LLTD Disable Disables the LLTD. Enable* Enables the LLTD. Bonjour (mDNS) Disable Disables the Bonjour (mDNS). Enable* Enables the Bonjour (mDNS). Initialize NVM Purpose: To initialize wired network data stored in NVM (non-volatile memory). After executing this function and rebooting the printer, all wired network settings are reset to their default values.

  • Page 384

    Ans/FAX Mode The printer can share a telephone line with an answering machine. In this mode, the printer will monitor the fax signal and pick up the line if there are fax tones. If the phone communication is using serial transmission in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy, France and Switzerland), this mode is not supported.

  • Page 385

    Turns off the volume of the line monitor. Sets the volume of the line monitor. Medium* High Ring Tone Volume Purpose: To set the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is set to Telephone/Fax.

  • Page 386

    Tone* Sets the dialing type to Tone Pulse(10PPS) Sets the dialing type to Pulse (10 pulse per second). Pulse(20PPS) Sets the dialing type to Pulse (20 pulse per second). Resend Delay Purpose: To specify the interval between transmission attempts within the range of 3 to 255 seconds.

  • Page 387

    To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the telephone. Values: Off* Does not receive a fax by pressing a remote receive code on the external telephone. Receives a fax by pressing a remote receive code on the external telephone.

  • Page 388

    Values: Off* Does not attach a cover page to faxes. Attaches a cover page to faxes. DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: Understanding the Printer Menus...

  • Page 389

    Pattern 1-7 DRPD is a service provided by some telephone companies. DRPD Patterns are specified by your telephone company. The patterns provided with your printer are shown below: Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6 Pattern 7 Ask your telephone company which pattern you need to select to use this service.

  • Page 390

    Forward Settings Purpose: To set whether to forward incoming faxes to a specified destination. Values: Off* Does not forward incoming faxes. Forward Only Forwards the incoming faxes to a specified destination. Print and Prints the incoming fax and forwards it to a specified destination. Forward Fax Fwd Number Purpose:...

  • Page 391

    To set whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper. Values: Off* Prints any excess at the bottom of a fax page without discarding it. Discards any excess at the bottom of a fax page.

  • Page 392

    To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Values: Auto Print* Automatically prints a fax activity report after every 50 incoming and outgoing fax communications. No Auto Print Does not automatically print a fax activity report. Fax Transmit Purpose: To set whether to print a transmission report after every fax transmission or...

  • Page 393: System Settings

    To set whether to print a protocol monitor report, which helps you identify the cause of a communication problem. Values: Print Always Prints a protocol monitor report after every fax transmission. Print On Error Prints a protocol monitor report only when an error occurs. Print Disable* Does not print a protocol monitor report after a fax transmission.

  • Page 394

    Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time. Select a value between 5 and 30 minutes for the power saver timer mode if you want a balance between energy consumption and a shorter warm-up period.

  • Page 395: Date Format

    To specify the amount of time that the printer waits for data to arrive from the computer. The print job is cancelled if it times out. Options: Disables the job time-out. 30 sec* Specifies the amount of time that the printer waits for data to arrive from the computer.

  • Page 396

    Panel Select Tone Off* Does not emit a tone when the operator panel input is correct. Emits a tone at the specified volume when the operator panel input is correct. Medium High Panel Alert Tone Off* Does not emit a tone when the operator panel input is incorrect.

  • Page 397

    All Tones Disables all the alert tones. Sets the volume of all the alert tones at once. Medium* High mm/inch Purpose: To specify the measurement unit displayed after the numeric value on the operator panel. Values: Millimeters Specifies the default measurement unit. (mm) Inches (") NOTE:...

  • Page 398: Maintenance

    To specify whether to show the alert message when the toner is low. Values: Does not show the alert message when the toner is low. Shows the alert message when the toner is low. Power on Wizard Purpose: To perform initial setup for the printer. Values: Performs the initial setup for the printer.

  • Page 399

    Paper Density Purpose: To specify the paper density. Values: Plain Light Normal* Label Light Normal* Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To lower the voltage, set negative values. To increase, set positive values.

  • Page 400

    Recycled -3 – +3 Envelope -3 – +3 Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.

  • Page 401

    Auto Regi Adjust Purpose: To specify whether to automatically adjust color registration. Values: Does not automatically adjust color registration. Automatically adjusts color registration. Adjust ColorRegi Purpose: To automatically adjust color registration. Color registration adjustment need to be made during the initial setup of the printer or when the printer is moved to a different location.

  • Page 402

    Magenta Cleans the toner in the magenta toner cartridge. Does not clean the toner in the magenta toner cartridge. Cyan Cleans the toner in the cyan toner cartridge. Does not clean the toner in the cyan toner cartridge. Black Cleans the toner in the black toner cartridge. Does not clean the toner in the black toner cartridge.

  • Page 403

    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 404: Secure Settings

    Specifies the altitude of the location where the printer is installed. 1000m 2000m 3000m Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Panel Lock Purpose: To restrict access to Admin Menu with a password.

  • Page 405

    Copy Enables the Copy service. Disables the Copy service. Enables the Copy service with a black and white (Password) mode, but requires a password. On (Color Enables the Copy service with a color mode, but Password) requires a password. Enables the Fax service. Disables the Fax service (the printer will not send or receive faxes).

  • Page 406: Scan To Email

    Values: Secure Receive Set Disable* Does not require a password to print incoming faxes. Enable Requires a password to print incoming faxes. Change Password 0000–9999 Sets or changes the password required to print incoming faxes. Scan to EMail Use the Scan to EMail menu to edit the transmission source. NOTE: Values marked by an asterisk (*) are the factory default menu settings.

  • Page 407: Panel Language

    Panel Language Purpose: To specify the language to be used on the operator panel. Values: English* Français Italiano Deutsch Español Dansk Nederlands Norsk Svenska Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs using the printer driver.

  • Page 408: Disabling The Panel Lock

    7 Press the button until Enable is highlighted, and then press the button. NOTE: The factory-default panel password is 0000. NOTE: Be sure to remember the password. The procedure described below allows you to reset the password, but the settings for Address Book and Phone Book are cleared.

  • Page 409: Resetting Defaults

    Resetting Defaults After executing this function and rebooting the printer, the menu parameters or data are reset to their default values. 1 Press the (Menu) button. 2 Press the button until System is highlighted, and then press the button. 3 Press the button until Admin Menu is highlighted, and then press the button.

  • Page 410

    Understanding the Printer Menus...

  • Page 411: Understanding Your Printer Software (windows Only)

    Status Window for a particular printer. Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web.

  • Page 412: Software Update

    If you order by phone, call the number that appears in the Order by Phone section. Software Update The firmware and/or driver updates can be downloaded from the Dell Support website located at support.dell.com. Quick Launch Utility Using the Quick Launch Utility window, you can open the Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter.

  • Page 413

    Click to open the Tool Box. See "Understanding the Tool Box Menus" on page 323. Updater Click to update the Dell software and printer firmware. Troubleshooting Click to open the Troubleshooting Guide, which allows you to resolve issues by yourself.

  • Page 414: Address Book Editor

    Address Book Editor Read the Device Address Book entries from the printer to the Address Book Editor and read the PC Fax Address Book entries from the PC to the Address Book Editor. Allows you to edit a selected Address Book entry in the edit dialog box. Deletes a selected Address Book entry.

  • Page 415: Scanbutton Manager

    ScanButton Manager The Scan to Application stores the image files in the My Documents folder by default, and then you can open them using the related application. Use ScanButton Manager to change the output destination of the obtained image files and to select whether to open the image files using the related application.

  • Page 416

    • Install the Dell™ 1355cnw Multifunction Color Printer driver in the computer on which the setup disk is to be created. • The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system.

  • Page 417: Understanding Printer Messages

    Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear the messages. NOTICE: When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured.

  • Page 418

    Error-Code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 003-340 003-356 005-121 Check and clear the paper path. See "Clearing Paper Jams From the ADF"...

  • Page 419

    Error-Code What you can do 016-393 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 016-395 016-503 Press the button. Check if SMTP server and DNS server are set correctly.

  • Page 420

    Error-Code What you can do 024-969 Load the appropriate paper. See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 202 or "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 211. 026-720 Press the button to clear the message. 026-721 026-722 026-723...

  • Page 421

    031-594 Press the button. Execute the operation again according to the operation procedure. Contact Dell if this message appears repeatedly. See "Contacting Dell" on page 504. 031-598 Press the button. Check append access right to the file and if server supports FTP append command.

  • Page 422

    Error-Code What you can do 033-519 Press the button to clear the message. 033-787 033-788 Press the button. Remove the received fax, or wait for a while until sending a fax is completed. Press the button to clear the message. 034-700 Press the button to clear the message.

  • Page 423

    034-766 034-767 034-768 062-321 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 062-790 Press the button. 075-100 Check and clear the paper path, load the specified paper, and then press the button.

  • Page 424

    Check and clear the paper path. See "Clearing Jams" on page 459. 091-402 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 092-310 Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor"...

  • Page 425

    124-333 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 504. 134-211 191-310 193-700 This message indicates the printer is in the non-Dell toner mode. Understanding Printer Messages...

  • Page 426

    Understanding Printer Messages...

  • Page 427: Printing With Web Services On Devices (wsd)

    Printing with Web Services on Devices (WSD) This section provides information for network printing with WSD, the new ® ® Windows Vista , Windows Server 2008, Windows Server 2008 R2, and ® ® Windows 7 protocol of Microsoft Adding Roles of Print Services When you use Windows Server 2008 or Windows Server 2008 R2, you need to add the roles of print services to the Windows Server 2008 or Windows Server 2008 R2 client.

  • Page 428: Printer Setup

    Printer Setup Drivers and Utilities You can install your new printer on the network using the CD that shipped with your printer, or using Microsoft's Windows Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7).

  • Page 429

    Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7). Right-click the printer you just created, and then click Properties (Printer properties for Windows Server 2008 R2 and Windows 7). On the Options tab, set each setting item, and then click Apply.

  • Page 430

    Printing with Web Services on Devices (WSD)

  • Page 431: Specifications

    The only time that Dell pays for the third party support is when Dell is responsible for the issue. In the case of getting the printer installed and working, this is configuration and the customer would be responsible for paying.

  • Page 432: Dimensions

    MIB Compatibility A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell™ 1355cn/1355cnw Specifications...

  • Page 433: Environment

    Multifunction Color Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems. Environment Operation Temperature 10-32°C Relative humidity 10-85% RH (no condensation) Print Quality Guarantee Temperature 15-28°C Relative humidity 20-70% RH (no condensation) Storage...

  • Page 434: Copier Specifications

    Connection type Connection specifications and symbols Ethernet 10 Base-T/100 Base-TX USB 2.0 Wall Jack Connector Phone Connector Copier Specifications Item Description Copy Resolution Optical: 600x600 dots/25.4 mm (1 inch), ADF: 600x300 dots/25.4mm (1 inch) (Same for Color/Black&White) Specifications...

  • Page 435: Scanner Specifications

    Item Description Copy Speed Color 12 cpm or more, Black&White 15 cpm or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Color 2.87 cpm or more, Black&White 10.64 cpm or more (When using the ADF to make sequential copies of multiple documents.) Paper Size...

  • Page 436: Facsimile Specifications

    Item Description Effective scanning length Document glass: 297 mm (11.69 inches), ADF: 355.6 mm (14 inches) Effective scanning width 215.9 mm (8.5 inches) Scan speed (Text mode) Black&White: 641.22 μsec/line (600 dots/25.4 mm (1 inch)), 1265.19 μsec/line (1200 dots/25.4 mm (1 inch)) Color: 2176.52 μsec/line (600 dots/25.4 mm (1 inch)), 4363.36 μsec/line (1200 dots/25.4 mm (1 inch))

  • Page 437

    Item Description Resolution Standard: 8 pels/mm (203 pels/inch) x 3.85 lines/mm (98 lines/inch) 200 dpi x 100 dpi Fine: 8 pels/mm (203 pels/inch) x 7.7 lines/mm (196 lines/inch) 200 dpi x 200 dpi Super Fine: 8 pels/mm (203 pels/inch) x 15.4 lines/mm (391 lines/inch) 200 dpi x 400 dpi Ultra Fine: 16 pels/mm (406 pels/inch) x 15.4...

  • Page 438

    Specifications...

  • Page 439: Maintaining Your Printer

    Maintaining Your Printer...

  • Page 441: Maintaining Your Printer

    Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer's IP address in your web browser to view this information. To use the...

  • Page 442: Storing Print Media

    Supply Setting Function Print Multiple Up in the The printer prints two or more pages on one media Layout tab of the printer side of a sheet. The available numbers that driver each printer driver can print one sheet of paper are as follows: •...

  • Page 443: Replacing Toner Cartridges

    To order by phone, see "Contacting Dell" on page 504. It is recommended that you use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 444: Installing A Toner Cartridge

    CAUTION: Always pull the cartridge out slowly so you do not spill any toner. 4 Pull the toner cartridge out. Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.

  • Page 445

    NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks.

  • Page 446: Cleaning Inside The Printer

    4 Close the toner access cover. Cleaning Inside the Printer CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover.

  • Page 447

    2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out. Maintaining Your Printer...

  • Page 448

    4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out. 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out.

  • Page 449

    7 Repeat the same procedure for the other three holes. 8 Return the cleaning rod to its original location. 9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks.

  • Page 450: Cleaning The Color Toner Density (ctd) Sensor

    10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned off.

  • Page 451

    3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. Maintaining Your Printer...

  • Page 452: Adjusting Color Registration

    Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. Performing Auto Adjust Auto Adjust allows you to correct the color registration automatically. The Operator Panel 1 Press the (Menu) button.

  • Page 453: Printing The Color Registration Chart

    NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1355 Multifunction Color Printer listed in Printer Name, and then click OK. The Tool Box opens.

  • Page 454: Determining Values

    The color registration chart is printed. Determining Values On the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-5 - +5) indicated by the straightest line for each color.

  • Page 455: Entering Values

    The Tool Box NOTE: Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. 1 Click Start All Programs Dell Printers Dell 1355 Multifunction    Color Printer Tool Box. ...

  • Page 456: Cleaning The Scanner

    3 Select Registration Adjustment from the list at the left side of the page. The registration adjustment page is displayed. 4 Select the value with the straight line, and then click the Apply New Settings button. 5 Click the Start button next to Print Color Regi Chart. The color registration chart is printed with the new values.

  • Page 457

    White Strip White Document Cover Document Glass ADF Glass 4 Wipe the underside of the white document cover and white sheet until they are clean and dry. 5 Close the document cover. Maintaining Your Printer...

  • Page 458: Cleaning The Adf Feed Roller

    Cleaning the ADF Feed Roller Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals. 1 Open the ADF cover. 2 Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean.

  • Page 459

    Maintaining Your Printer...

  • Page 460

    Maintaining Your Printer...

  • Page 461: Clearing Jams

    Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines" on page 189 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample first.

  • Page 462: Identifying The Location Of Paper Jams

    • Ensure that all cables that connect to the printer are correctly attached. • Overtightening the guides may cause jams. Identifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.

  • Page 463: Clearing Paper Jams From The Adf

    ADF Cover Front Cover Multipurpose Feeder (MPF) Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide.

  • Page 464

    3 If you find it difficult to pull the document, open the document feeder tray. 4 Remove the jammed document from the document output tray. Clearing Jams...

  • Page 465

    5 Close the document feeder tray. 6 Close the ADF cover, and then load the documents back into the ADF. Clearing Jams...

  • Page 466

    NOTE: Ensure that you adjust the document guides before printing a Legal- size document. 7 If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document output tray. 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration.

  • Page 467: Clearing Paper Jams From The Front Of The Printer

    Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path.

  • Page 468

    2 Remove any paper jammed from the front of the printer. 3 Replace the PSI in the printer. Clearing Jams...

  • Page 469: Clearing Paper Jams From The Back Of The Printer

    Clearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.

  • Page 470

    2 Lift up the fuser release levers. 3 Remove any paper jammed from the back of the printer. Clearing Jams...

  • Page 471

    4 Lower the fuser release levers to their original position. 5 Close the rear cover. Clearing Jams...

  • Page 472: Clearing Paper Jams From The Output Tray

    Clearing Paper Jams From the Output Tray CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing.

  • Page 473

    2 Lift up the fuser release levers. 3 Remove any paper jammed from the back of the printer. If no paper is found in the paper path, face the front of the printer and check the output tray. Clearing Jams...

  • Page 474

    4 Lift and open the scanner unit. 5 Remove any paper jammed out of the output tray. Clearing Jams...

  • Page 475

    6 Lower and close the scanner unit. 7 Lower the fuser release levers to their original position. Clearing Jams...

  • Page 476

    8 Close the rear cover. Clearing Jams...

  • Page 477: Troubleshooting

    Troubleshooting...

  • Page 479: Troubleshooting

    • Self Test Message appears on the operator panel. showing the DELL logo, or When the test is completed, is displayed. Ready the back light is not lit.

  • Page 480: Printing Problems

    Problem Action Menu settings changed from Settings in the software program, the printer driver, or the operator panel have no the printer utilities have precedence over the settings effect. made on the operator panel. Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel.

  • Page 481

    Priority Sheet Inserter (PSI)" on page 211. Page breaks in unexpected Increase the setting for Time-Out in the Printer places. Settings menu in the Dell Printer Configuration Web Tool. Print media does not stack Turn the print media stack over in the PSI and MPF.

  • Page 482: Print Quality Problems

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 359 and "Dell Printer Configuration Web Tool"...

  • Page 483: Toner Smears Or Print Comes Off/stain On Back Side

    Action Verify that the Paper Type setting in the printer The task is Contact Dell. driver matches the print media you loaded. complete. On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. Load dry (not damp) and corrected print media, and then click Print Test Page in Properties of the printer driver.

  • Page 484: Random Spots/blurred Images

    Go to action 2. correctly. See "Installing a Toner Cartridge" on complete. page 442. Is the problem recovered? If you use non-Dell brand toner cartridges, The task is Go to action 3. install Dell brand toner cartridges. complete. Is the problem recovered?

  • Page 485: The Entire Output Is Blank

    Is the problem recovered? The entire output is blank If this trouble comes out, contact Dell. Streaks appear on the output If this trouble comes out, contact Dell. Troubleshooting...

  • Page 486: Pitched Color Dots

    Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Action Clean inside the printer and performing test The task is Contact Dell. print. complete. Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 444.

  • Page 487: Ghosting

    Ghosting Action Adjust the transfer bias. The task is Go to action 2. complete. Launch the Tool Box, and click Chart Print on the Diagnosis tab. Click the Ghost Configuration Chart button. The ghost configuration chart is printed. Launch the Tool Box, and click BTR Refresh Mode on the Printer Maintenance tab.

  • Page 488: Fog

    Click Apply New Settings. Click close box to exit Tool Box. Is the problem recovered? If you use non-recommended print media, use The task is Contact Dell. the print media recommended for the printer. complete. Is the problem recovered? Action Is the whole page printed light? Contact Dell.

  • Page 489: Bead-carry-out (bco)

    Bead-Carry-Out (BCO) Action If the printer is installed in a high altitude The task is Contact Dell. location, set the altitude of the location. complete. Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. Select the value close to the altitude of the location where the printer is installed.

  • Page 490: Wrinkled/stained Paper

    Action The toner cartridges may be low or need to be The task is Contact Dell. replaced. Confirm the amount of toner in each complete. toner cartridge. Check the toner level in the Status tab in the Status Monitor. Replace the toner cartridges as necessary.

  • Page 491: The Top Margins Is Incorrect

    Monarch" on page 207. Is the problem recovered? 4a Load the envelope in the MPF with the flap The task is Contact Dell. open and facing up. For details, see "When complete. Loading C5" on page 208. Is the problem recovered? 4b Use a different size envelope.

  • Page 492: Color Registration Is Out Of Alignment

    Action Ensure that the margins are set correctly on the The task is Contact Dell. application being used. complete. Is the problem recovered? Color registration is out of alignment Action Execute auto color registration adjustment. The task is Go to action 2.

  • Page 493: Protrudent / Bumpy Paper

    Action Print the color registration chart and manually The task is Contact Dell. correct the color registration. complete. Click Registration Adjustment on the Printer Maintenance tab. Click the Start button next to Print Color Regi Chart. The color registration chart is printed.

  • Page 494: Jam

    In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 359 and "Dell Printer Configuration Web Tool"...

  • Page 495: Multi-feed Jam

    The task is Go to action 4. complete. Is the problem recovered? Use print media that is not damp. The task is Contact Dell. complete. Is the problem recovered? Multi-feed jam Action Remove the paper from the PSI, and then The task is Go to action 2.

  • Page 496: Copy Problem

    Action 3b Fan the print media. The task is Contact Dell. complete. Is the problem recovered? A document jam occurs in the ADF if scanning of multiple-sheet document is cancelled while scanning is in progress. Action Clear the jam. See "Clearing Paper Jams From The task is Contact Dell.

  • Page 497

    Problem Action The numbers stored in the Ensure that the numbers are stored in the memory memory do not dial correctly. correctly. Print a Address Book list. The document does not feed Ensure that the document is not wrinkled and you are into the printer.

  • Page 498: Scanning Problems

    Problem Action Blank areas appear at the You may have chosen the wrong paper settings in the bottom of each page or on user option setting. See "Print Media Guidelines" on other pages, with a small page 189. strip of text at the top. The printer will not send or Ensure that the country code is set correctly under (Menu) ...

  • Page 499

    Problem Action The printer scans very slowly. Graphics are scanned more slowly than text when using the Scan to E-mail or Scan to Network feature. Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image.

  • Page 500

    Action The printer does not properly Check if the following settings have been set correctly transfer scan data to a on the Dell Printer Configuration Web Tool. specified destination via the Scan to E-mail or Scan to Scan to Network Network feature.

  • Page 501: Scanner Driver/printer Utility Problems

    Scanner Driver/Printer Utility Problems Problem Action Unable to retrieve the Ensure that your computer and the printer is properly Address Book data from the connected with the USB cable. printer on the Address Book Ensure that the printer’s power is on. Editor.

  • Page 502: Other Problems

    Problem Action Failed to execute ScanButton Uninstall ScanButton Manager on your computer and Manager. then reinstall it. An unexpected error Uninstall ScanButton Manager on your computer and occurred on ScanButton then reinstall it. Manager. Other Problems Problem Action Condensation has occurred This usually occurs within several hours after you heat inside the printer.

  • Page 503: Appendix

    Appendix...

  • Page 505: B Appendix

    Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.

  • Page 506: Warranty And Return Policy

    For specific information on Dell's worldwide recycling programs, see www.dell.com/ recyclingworldwide. Contacting Dell For customers in the United States, call 800-WWW-Dell (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, in your Dell catalog. Appendix...

  • Page 507

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.

  • Page 508

    Appendix...

  • Page 509

    Index Numerics Administrator Password, 178 Alert Tone, 139, 147, 393 100Base-TX Full-Duplex, 167 All Tones, 140, 148 100Base-TX Half-Duplex, 167 Altitude, 431 10Base-T Full-Duplex, 167 Ans/FAX Mode, 291 10Base-T Half-Duplex, 167 Answer Machine/Fax, 153 Appendix, 503 Apply New Settings, 132 A4, 196 Asset Tag Number, 137 A5, 196...

  • Page 510

    Automatic Document Feeder Changing the settings of menu (ADF), 33, 36 item, 133 Automatic Redialing, 302 Chart Print, 356 Avoiding Jam, 229, 459 Clean Developer, 157-158, 356, Clearing jam, 459 From ADF, 461 B&W / Color LED, 224 Clearing Paper Jam From ADF, 461 B5, 196 From Back of the Printer, 467...

  • Page 511

    Delayed Start, 142, 152, 370 Dell Printer Configuration Web Connection type, 43, 432 Tool, 123, 126 Conserving supplies, 439 Page display format, 129 Contact Dell Support at, 126, Dell Service Tag Number, 137 Dell Supplies Management Contact Person, 130 System, 409 Contacting Service, 500...

  • Page 512

    Document Guides, 36 Environment Sensor Info, 356 Document Output Tray, 33 Environment settings of your web browser, 127 Document Size, 140, 142, 150-151, 241, 361, 366 Error History, 147, 374 Document Type, 298 Ethernet, 161, 167, 432 Driver, 25 Ethernet Port, 34, 44 Drivers and Utilities CD, 25 EWS, 345, 380 DRPD, 153...

  • Page 513

    Fax Number, 143, 154, 292, 385 Host Name, 138, 162, 171 Fax Problems, 494 How to set up, 26 Fax Protocol, 144, 155 How to use, 25 Fax Service Lock Set, 140, 149 HTTP, 163, 172 Fax Settings, 142, 153, 331, 351, FAX Speed Dial, 182 ID, 137-138 Fax Transmit, 144, 155, 293...

  • Page 514

    Lighter/Darker, 140, 142, 150-152, 243, 299, 362, 367, Jam, 492 Job History, 147, 374 Line Monitor, 143, 154, 292, 382 Job List, 125, 137 Line Type, 143, 154, 292, 383 Job Name, 138 Link Channel, 161, 168 Job Status, 138 Link Quality, 161, 168 Job Submitted Time, 138 Liquid crystal display, 223...

  • Page 515

    151-152, 247, 363, 368 No carbon required, 191 Max E-Mail Size, 142, 152 No. of Sheets, 138 Max EMail Size, 369 Non-Dell Toner, 145, 159, 341, Memory, 430 Memory Capacity, 137 Number of Copies, 238 Menu button, 225, 415 Numeric keypad, 224...

  • Page 516

    Out of Paper Tone, 139, 147 Parts name, 33 Output Result, 138 PDL, 430 Output Tray, 136 Peer-to-Peer, 112 Output Tray Extension, 221 Phone Book, 375 Owner, 138 Phone Connector, 34, 44, 48, 432 Plain, 144-145, 156-157, 337-338, 397-398 Plain Thick, 145, 156-157, 337-338, 397-398 Page Display Format, 129 Point and Print, 109...

  • Page 517

    Print from USB, 140, 149 Printer Software, 409 Print Head Cleaning Rod, 33 Printer specification, 429 Print Media Printer Status, 125, 131, 135-136 Dimensions, 201 Printer Type, 136 Print media, 189, 440 Printing, 229 Print Quality Guarantee, 431 Printing on Letterhead, 192 Print Quality Problems, 480 Printing problem, 478 Print Server Reports, 161...

  • Page 518

    Recycling Information, 504 Return Policy, 504 Re-dial / Pause button, 224 Right Frame, 132 Redial Attempts, 143, 154, 292, Ring Tone Volume, 143, 154, 292, 383 Redial Delay, 143, 154, 292, 384 Ringer Volume, 290 Reduce/Enlarge, 140, 150, 240, Re-enter Password, 149 Safety information, 26 Refresh, 132 Scan button, 225...

  • Page 519

    Service Tag, 27, 396 Storing Print Media, 196, 229, Set Date, 146 Set Password, 126, 131, 178 Support Set Time, 146 Contacting Dell, 504 Setting, 439 Supported Paper Size, 196 Setting Copy Options, 238 System Settings, 139, 146-147, 166, 333, 373...

  • Page 520

    USB storage device, 280 Time Format, 146 User Setup Disk Creating Time Zone, 146 Tool, 413 Time-Out, 163, 173 Using Dell Printer Configuration Tone/Pulse, 143, 154, 292, 383 Web Tool, 125 Toner Access Cover, 33 Toner Refresh, 158, 399 Top frame, 129...

  • Page 521

    Wireless Settings, 161, 168 Wireless Setup, 376 WPA2-PSK AES, 169 WPA-RSK TKIP, 169 WSD, 163, 167, 173 Yellow terminator, 49 Index...

  • Page 522

    Index...

This manual also for:

1355cnw1355cn

Comments to this Manuals

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Latest comments:
  • tomas hallin Sep 30, 2016 06:37:
    ett papper har fastnat hur gör jag
  • DJD Feb 06, 2015 03:00:
    Manual was pretty good on the CTD sensor, but a more accurate picture would help, the little squares are actually little square holes you clean the inside of!
  • Ian Oct 10, 2014 09:10:
    Looking for Dell 1355CNW Service Manual