Embedded Rds; Product Overview; E-Rds Setup - Canon imageRUNNER 2525 Series Service Manual

Embedded RDS

Product Overview

■ Overview
EMBEDDED RDS(hereafter, referred to as E-RDS) is a network module embedded with customer's device, and enables e-
Maintenance/ imageWARE Remote (Remote Diagnosis System), which can collects and transmits status changes, counter
values, error log and consumable information such as toner low/ out of the device to UGW via Internet.
The following device information / status can be monitored.
• Service Mode Counter (Billing counts)
• Parts Counter
• Mode Counter
• Firmware Info.
• Device Condition log
• Service Call Error log
• Jam log
• Status changes (Toner low/ out, etc.)
■ Features and benefits
Since high confidentiality is required for the information shown above, it performs communication between a device and a server
using HTTPS/SOAP protocol.
E-RDS embedded with a network module in advance can realize a front-end processing of e-Maintenance/ imageWARE Remote
system without attaching any extra hardware equipment.

E-RDS Setup

To monitor a Copier/ MFP with e-Maintenance/ imageWARE Remote, the following settings are required.
■ Advance preparations
1. Advance confirmation
Confirm with the UGW administrator that the device to be monitored with e-Maintenance/ imageWARE Remote is registered
in the UGW.
2. Advance preparations
Interview the user's system administrator in advance to find out the following information about the network.
Information item 1
IP address settings
• Automatic setting (DHCP, RARP, BOOTP)
• Manual setting IP address, subnet mask and gateway address to be set
Communication with UGW using HTTPS/SOAP
DNS server
Intranet
Internet
Proxy server
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2. Technical Explanation
UGW