Page 1 Reference Guide Reference Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Page 2 imageRUNNER 2020/2016 Reference Guide...
Page 3: Manuals For The Machine
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.
Page 4: How This Manual Is Organized
Includes report samples, the specifications of the main unit and optional equipment, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Page 5: Table Of Contents
Contents Preface ............x How to Use This Manual .
Page 6 Using the Menus and Control Panel Keys......1-18 Using the Menus ..........1-18 Main Power and Control Panel Power .
Page 7 Finisher-U1 ........... . .4-11 Parts and Their Functions .
Page 8 Printing Reports ..........5-47 Activity Report .
Page 9 Service Call Message ..........8-40 Contacting Your Local Authorized Canon Dealer ..... .8-40...
Page 10 Specifications ........... 9-5 Main Unit .
Page 11: Preface
Preface Thank you for purchasing the Canon imageRUNNER 2020/2016. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Page 12: Illustrations Used In This Manual
Illustrations Used in This Manual Illustrations used in this manual are those displayed when the imageRUNNER 2016 has the following optional equipment attached to it: the Fax Panel-A1 (with Super G3 FAX Board), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and Cassette Feeding Module-J1.
Page 13: Operations And Terms Used In This Manual
Operations and Terms Used in This Manual This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person’s original. You can also print from this machine, using a function other than the Copy function.
Page 14 Printing Outputting a copy, fax, or data sent from a personal computer to the machine. Copying Printing data scanned from an original, followed by finishing options, such as stapling. xiii...
Page 15: Legal Notices
Legal Notices FCC (Federal Communications Commission) imageRUNNER 2020/2016: Model F188900 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 16: Laser Safety
If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the “SUPPORT”...
Page 17: International Energy Star Program
Trademarks Canon, the Canon logo, imageRUNNER, and NetSpot are registered trademarks, and NetSpot Accountant is a trademark of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
Page 18: Disclaimers
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
Page 19: Important Safety Instructions
If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...
Page 20 CAUTION • Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine.
Page 21: Power Supply
Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. •...
Page 22: Handling
If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
Page 23 CAUTION • Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury. • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books.
Page 24 • Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
Page 25: Maintenance And Inspections
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, and then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
Page 26 CAUTION • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
Page 27: Consumables
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
Page 28: Before You Start Using This Machine
Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... . 1-2 Installation Precautions .
Page 29: Installation Location And Handling
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
Page 30 ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
Page 31 ■ Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands. ■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine.
Page 32: Select A Safe Power Supply
Select a Safe Power Supply ■ Plug the machine into a standard 120 V AC, three-wire grounded outlet. ■ Make sure that the power supply for the machine is safe, and has a steady voltage. ■ Do not connect other electrical equipment to the same power outlet to which the machine is connected.
Page 33: Provide Adequate Installation Space
Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. The optional Finisher-U1 is attached. 4" (100 mm) or more 49 1/4" (1,249 mm) 47 1/8" (1,198 mm) * * The width is 40 1/8" (1,018 mm) when no options are attached, or 49 1/8"...
Page 34: Moving The Machine
■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. ■ The machine is heavy, and requires two or more people to lift it. Therefore, do not attempt to move it by yourself.
Page 35: Handling Precautions
Handling Precautions ■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual. ■ Do not attempt to disassemble or modify the machine. ■...
Page 36 ■ If there is smoke or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the power outlet, and then call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
Page 37 ■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight. As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays.
Page 38: Parts And Their Functions
Parts and Their Functions This section provides you with the names and functions of all parts on the outside and inside the main unit, main control panel, and the optional facsimile control panel. An illustration of the machine with some optional equipment attached to it is also provided.
Page 39 a Main Control Panel e Feeder (DADF-P1) (Optional) Includes the keys, LCD display, and indicators Originals placed in the feeder are automatically required for operating the machine. (See "Main fed sheet by sheet to the scanning area. The Control Panel," on p. 1-14.) feeder also automatically turns over two-sided originals to make one- or two-sided copies.
Page 40: Internal View
Internal View The optional Fax Panel-A1 (with Super G3 FAX Board), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and Cassette Feeding Module-J1 are attached. a Platen Glass d Paper Drawer’s Left Cover Place originals here when scanning books, Open this cover to clear a paper jam in the paper heavyweight originals, thin originals, drawers.
Page 41: Control Panel Parts And Functions
Control Panel Parts and Functions Main Control Panel a Paper Select key h Reset key Press to select the desired paper source. Press to cancel all settings and return to the Standby display. b Paper Select Indicator i System Monitor key Lights green to indicate the selected paper source.
Page 42 ■ Main Control Panel Continued o Clear key w Additional Functions key Press to clear entered values or characters. Press to specify additional functions. p Main Power Indicator x 2 on 1 key Lights when the main power is turned ON. Press to specify the Image Combination mode.
Page 43: Facsimile Control Panel
Facsimile Control Panel The Facsimile Control Panel is attached only if the optional Super G3 FAX Board and Fax Panel-A1 are installed. For more information on using the Fax function, see the Facsimile Guide. a One-Touch Speed Dialing Panels g Coded Dial key Open the first panel to display one-touch speed Press [Coded Dial], followed by a three digit code dialing keys 21-40.
Page 44: Standby Display
Standby Display The Standby display differs depending on which mode is selected. ■ Copy Mode Copy Ratio Paper Selection 100% AUTO Copy Quantity TEXT Image Quality Copy Density NOTE For more information on specifying Copy modes, see the Copying Guide. ■...
Page 45: Using The Menus And Control Panel Keys
Using the Menus and Control Panel Keys This section provides a brief overview on how to use the control panel keys to open menus and make selections. Using the Menus The machine employs a menu system that you can use to register important information or set up important features.
Page 46 ] to browse through the menu items ➞ Press [ ] or [ press [OK] to go to the next menu level. Stop Press [Stop] to return to the Standby display. NOTE If you do not press a key for two minutes, the machine automatically returns to the Standby display.
Page 47: Main Power And Control Panel Power
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch. How to Turn ON the Main Power This section explains how to turn ON the main power. Make sure that the power plug is firmly inserted into the power outlet.
Page 48 The screen shown below is displayed until the machine is ready to scan. INITIALIZING... If a message is displayed on the LCD display, proceed to step 4. The machine is ready to scan in approximately 8 seconds (at a room temperature of 68°F) after the screen above appears.
Page 49 Press the appropriate keys in accordance with the messages displayed on the LCD display. If there are no messages displayed, this step is unnecessary. ● If the message <INSERT CONTROL CARD> appears: INSERT CONTROL CARD ❑ Insert a control card into the optional Card Reader-E1. The Standby display is displayed.
Page 50 ❑ Enter the password using the numeric keys ➞ press [OK] or [ID]. DEPT.ID PASSWORD 100% AUTO PQRS WXYZ ******* SYMBOLS Tone TEXT The Standby display appears. Log In/Out NOTE • If Department ID Management has not been enabled, this message will not appear.
Page 51: Control Panel Power Switch
Control Panel Power Switch If the machine remains idle for a specified period of time, or if the control panel power switch is pressed, the machine enters the Sleep mode. Press the control panel power switch to cancel the Sleep mode and resume normal machine operations.
Page 52: System Settings
System Settings It is necessary to set up the machine before using it on a network, as a printer, or with the Fax function. To set up the machine, refer to the following guides or sections for instructions: ■ Connecting the Machine to the Network See the Network Quick Start Guide.
Page 53 Basic Operations CHAPTER This chapter describes the main features and basic operations of the machine. What This Machine Can Do ..........2-2 Overview of the imageRUNNER 2020/2016.
Page 54: What This Machine Can Do
What This Machine Can Do All the elements you will ever need in a digital multitasking machine. The imageRUNNER 2020/2016 Copy incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the Print needs of document work in a digitized office, the imageRUNNER 2020/2016...
Page 55 PC. NetSpot Console enables you to perform the same operations as NetSpot, but from a Web browser. *NetSpot and NetSpot Console can be downloaded from Canon’s Web site (http://www.usa.canon.com), and they are supplied with the optional PCL Printer Manage Kit-J1.
Page 56: Overview Of The Imagerunner 2020/2016
Overview of the imageRUNNER 2020/2016 Specifying Settings The Additional Functions menu appears when you press (Additional Functions). The Additional Functions menu enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs.
Page 57: Using The Sleep Mode To Conserve Power
Using the Sleep Mode to Conserve Power You can conserve power efficiently by setting the Sleep mode. You can set the machine to enter the Sleep mode manually, by pressing the control panel power switch, or specify to have the machine enter the Sleep mode at a preset time.
Page 58: Checking, Changing, And Canceling Jobs
Checking, Changing, and Canceling Jobs The System Monitor menu enables you to check the status of the machine, and cancel print, copy, and fax jobs. 0100 17:00 PRINTING 1 / 34 Copy Status 0100 17:00 TX STNDBY Fax Status 5004 10:30 RX OK 1234567890 Fax Log 0004...
Page 59: Other Useful Functions
Other Useful Functions Other useful functions are: ■ Auto Drawer Switching If a paper drawer runs out of paper during printing, the machine automatically locates another paper drawer loaded with the same size paper, and begins feeding paper from that paper drawer. NOTE •...
Page 60: Entering Characters
SYMBOLS can also press to enter symbols. Number Enables you to enter numbers. Alphanumeric Characters Example: Enter <Canon>. Tone Press [Tone] to change the entry mode to <:A>. Tone The entry mode changes every time you press (Tone), as follows: <:A>...
Page 61 ] to move the cursor to the right ➞ press Press [ until an <o> appears. ❑ ] to move the cursor to the right ➞ press Press [ until an <n> appears. <Canon> is displayed. NAME Canon Entering Characters...
Page 62 NOTE • To enter a space, press [ • To move the cursor, press [ ] or [ • If you make a mistake when entering characters, press [ ] or [ ] to position the cursor under the incorrect character ➞ press (Clear) to delete the incorrect character ➞...
Page 63: Entering The Department Id And Password
Entering the Department ID and Password If Department ID Management has been set, the Department ID and password must be entered before operating this machine. NOTE • For instructions on setting the Department ID and password, see "Department ID Management," on p. 6-7. •...
Page 64 Enter the password (up to seven digits) using the numeric keys ➞ press [OK] or [ID]. PQRS WXYZ The numbers that you enter for the password are displayed as asterisks ******* SYMBOLS Tone DEPT.ID PASSWORD 100% AUTO ******* TEXT Log In/Out The Standby display appears.
Page 65: Making Prints Using The Stack Bypass
Always empty the output tray once 10 envelopes have accumulated. NOTE • For high-quality printouts, use paper recommended by Canon. • For more information on paper types that can be used with this machine, see "Available Paper Stock," on p. 2-24.
Page 66: Standard Size
■ Standard Size You can select standard inch paper, or A or B series paper. ■ Free Size You can load nonstandard paper sizes (3 3/4" × 5 7/8" to 11 3/4" × 17" (95 mm × 148 mm to 297 mm × 432 mm)). ■...
Page 67 ● If the paper loaded in the stack bypass is not the paper that you want to specify: ❑ Check to see if any job is reserved. (See "Checking Job Status," on p. 3-3.) If there is a current or reserved job, you can reserve a change of paper for the stack bypass.
Page 68 Load the paper into the stack bypass. Make sure that the height of the paper stack does not exceed the loading limit mark ( When you use the stack bypass to make copies, straighten out curled paper prior to use, as shown below. Curled paper may cause a paper jam. Feeding Direction If there is difficulty in straightening out curled paper, curl the front edges of the paper upward, as shown below.
Page 69 To print on the back side of preprinted paper, load the preprinted paper face up into the stack bypass, as shown in the illustration below. Feeding Direction When copying on the back side of a preprinted sheet. IMPORTANT • When loading paper into the stack bypass, align the paper stack neatly between the slide guides.
Page 70 ❑ Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls. Repeat this step five times for each set of five envelopes. IMPORTANT Take particular care to spread the envelopes out in the direction that they will be fed.
Page 71 IMPORTANT • Do not print on the back side of the envelopes (the side with the flap). • If the envelopes become filled with air, flatten them by hand before loading them into the stack bypass. Flap ❑ Load the envelopes, as shown below. Feeding Direction When Printing on the Front Side of the Envelopes...
Page 72 Select the desired paper size. ● If you want to select a standard paper size or an envelope type: ❑ Press [Paper Select] repeatedly until the stack bypass indicator lights. Paper Select ❑ Press [ ] or [ ] until the desired paper size or envelope type appears ➞...
Page 73 ] to select the desired paper type ➞ Press [ ] or [ press [OK]. SELECT PAPER TYPE 100% PLAIN PAPER TEXT IMPORTANT When printing on special types of paper, such as heavyweight paper or transparencies, be sure to correctly set the paper type, especially if you are using heavyweight paper.
Page 74: Multifunctional Operations
Multifunctional Operations The imageRUNNER 2020/2016 offers the user many functions, such as printing, scanning, and copying, which can be used together. The following table provides you with the details of multifunctional operations. ■ How to read the table The table on the following page indicates the availability of the operations listed in the horizontal rows when the operations listed in the vertical columns are already being performed.
Page 75 : Available : Unavailable Current Jobs Receive Send Print Scan Print Print Net- Copy Docu- Copy Data Data Next Jobs work ment Net-work Receive via Fax Print Data Send via Fax Copy RX Docu- Print ment Print Data Copy Scan via Fax *1 You can reserve a fax job.
Page 76: Available Paper Stock
Available Paper Stock The paper types that can be used with this machine are shown in the following table. The paper type loaded in each paper drawer can be displayed if you store that information in the machine beforehand. (See "Identifying the Type of Paper in a Paper Source,"...
Page 77 : Available : Unavailable Paper Source Paper Paper Size Width x Length Paper Stack Drawers Drawer 1 Bypass 2, 3, 4 11" × 17" 11" × 17" 8 1/2" × 14" 8 1/2" × 11" LTRR 11" × 8 1/2" STMT 8 1/2"...
Page 78: Checking And Canceling A Job
Checking and Canceling a Job CHAPTER This chapter describes how to check the counter, and how to use the System Monitor screen to confirm/cancel copy, fax, and print jobs. Checking the Counter ........... . 3-2 Checking Job Status.
Page 79: Checking The Counter
Checking the Counter You can check counter totals of copy, fax, and print jobs. Counter Press [Counter Check] on the control panel. Check ON/OFF System Monitor Counter Check Reset PQRS WXYZ ew Settings SYMBOLS Tone Additional Stop Functions Log In/Out Clear Start Press [...
Page 80: Checking Job Status
Checking Job Status When you press the System Monitor key, the job status display appears. You can check the status of copy, fax send/receive, print, or report jobs. NOTE To be able to check <TX/RX LOG> from the System Monitor screen, <CHECKING THE LOG>...
Page 81 Press [ ] or [ ] to scroll through the list of jobs. 0100 17:00 PRINTING 0101 15:00 1 / 34 0 / 25 The current job is displayed first. Stop Press [Stop] to return to the Standby display. Checking Job Status...
Page 82: Canceling A Job
Canceling a Job You can cancel a job in two ways: using the Stop key and using the System Monitor screen. NOTE You can cancel a fax job only if the optional Super G3 FAX Board is installed. Using the Stop Key Stop Press [Stop].
Page 83: Using The System Monitor Screen
● If you press (Stop) after printing has started, or while a job stored in memory is being sent: CANCEL COPYING? < YES NO > CANCEL DURING TX/RX? < YES NO > ❑ Press [ ] to select <YES>. If you do not want to cancel the job, press [ ] to select <NO>.
Page 84: User Data List
Press [ ] or [ ] to scroll through the list of jobs. 0001 17:00 0101 15:30 USER DATA LIST OTHER The current job is displayed first. NOTE • The messages and symbols displayed on the Copy Status screens are as follows: - <PRINTING>...
Page 85: Optional Equipment
Optional Equipment CHAPTER This chapter describes the uses of optional equipment, and their special functions. System Configuration ........... . 4-2 Optional Equipment .
Page 86: System Configuration
System Configuration This section provides you with illustrations of all the optional equipment that can be attached to the machine, and shows you examples of different system configurations. Optional Equipment System Configuration...
Page 87 a Feeder (DADF-P1) f Duplex Unit-A1 Originals placed in the feeder are automatically The Duplex Unit-A1 enables you to use the fed sheet by sheet to the scanning area. The Two-sided mode for copying or faxing. feeder also automatically turns over two-sided g Fax Panel-A1 (with Super G3 FAX Board) originals to make one- or two-sided copies.
Page 88: Sample System Configurations
The illustrations below are only examples of some of the possible system configurations. For information on the complete range of optional equipment configurations, contact your local authorized Canon dealer. The optional Platen Cover Type J, The optional Fax Panel-A1 (with Super G3...
Page 89: System Options
PC via a network. NOTE The Canon Fax Driver is supplied with the Super G3 FAX Board, and enables you to send fax images from a computer via the machine. System Configuration...
Page 90: Available Combination Of Options
Available Combination of Options This table describes the optional equipment that is needed to use each function, the available combination of options that can be installed simultaneously, and the limitations when installing optional equipment. Simultaneous Installation Optional Equipment Machine Function Needed Required Limitations...
Page 91 Simultaneous Installation Optional Equipment Machine Function Needed Required Limitations Two-Sided Copying/ Duplex Unit-A1 – – Faxing Department ID Card Reader-E1 – – Management Cassette Feeding Additional Paper Cassette Feeding Module-J1 cannot be – Supply Module-J1 or -K1 used with the imageRUNNER 2020.
Page 92: Feeder (Dadf-P1)
Feeder (DADF-P1) Originals placed in the feeder are automatically fed sheet by sheet to the scanning area. The feeder also automatically turns over two-sided originals to make one- or two-sided copies. CAUTION Do not insert your fingers into the gaps around the original supply tray, as your fingers may get caught.
Page 93: Parts And Their Functions
Parts and Their Functions a Feeder Cover c Original Supply Tray Open this cover to remove jammed originals. Originals placed here are automatically fed sheet by sheet to the scanning area. Place originals into b Slide Guides this tray with the surface that you want to scan Adjust the slide guides to match the width of the face up.
Page 94: Platen Cover Type J
Platen Cover Type J The Platen Cover Type J secures originals that are placed on the platen glass for copying. Parts and Their Functions a Platen Cover Close the platen cover to secure originals that have been placed on the platen glass. 4-10 Platen Cover Type J...
Page 95: Finisher-U1
Finisher-U1 The Finisher-U1 is equipped with the following modes: Collate, Group, Offset, and Staple. (See "Finishing Modes," on p. 4-12.) IMPORTANT The Finisher-U1 cannot be installed with the optional Inner 2 Way Tray-E1. Parts and Their Functions a Front Cover of the Finisher-U1 c Auxiliary Tray Open this cover to replace the staple cartridge in If you are printing on large size paper, such as...
Page 96: Finishing Modes
Finishing Modes The Finisher-U1 is equipped with the following finishing modes. CAUTION • Do not place anything other than output paper in the trays of the finisher, as this may damage the trays. • Do not place anything under the trays of the finisher, as this may damage the trays.
Page 97 ■ Staple Mode The prints are automatically collated into sets arranged in page order and stapled. Prints are stapled in the following places: • If an original is placed on the platen glass: Copies are stapled here. Copies are stapled here. •...
Page 98 CAUTION Do not place your hand in the part of the tray where stapling is performed if a finisher is attached, as this may result in personal injury. IMPORTANT • If the Staple mode is set, the output tray moves downward as the stack of paper that is output increases in quantity and thickness.
Page 99: Inner 2 Way Tray-E1
Inner 2 Way Tray-E1 If you attach the Inner 2 Way Tray-E1 to the machine, prints can be delivered to both the main tray and the Inner 2 Way Tray-E1. When the Inner 2 Way Tray-E1 is attached to the machine, only the Collate mode is available.
Page 100: Card Reader-E1
Card Reader-E1 If the Card Reader-E1 is attached to the machine, you must insert a control card to operate it. The Card Reader-E1 performs Department ID Management automatically. NOTE • If the Standby display does not appear when the control card is inserted, make sure that: - The control card is inserted in the correct direction.
Page 101: Procedure Before Using The Machine
Procedure before Using the Machine Insert the control card into the card slot, making sure that it is facing in the correct direction. The Standby display appears. 100% AUTO TEXT Card Reader-E1 4-17...
Page 102: Procedure After Using The Machine
Procedure after Using the Machine After you finish using the machine, remove the control card. The LCD display returns to the screen for inserting the control card. INSERT CONTROL CARD IMPORTANT • Once you have removed the control card, you cannot operate the machine until the control card is inserted again.
Page 103: Department Id Management
Department ID Management This section describes how to change the password and page limit, and how to check the print totals when a control card is being used. NOTE • The maximum number of digits that you can store for the password is seven. If you enter fewer than seven digits, the machine stores the password with leading zeros.
Page 104 ] until <REGISTER DEPT. ID> appears ➞ Press [ ] or [ press [OK]. REGISTER DEPT. ID MANAGE DEPT. ID 1.REGISTER DEPT. ID 0001: 0000001 Press [ ] or [ ] to display the Department ID whose password and page limit you want to change ➞ press [OK]. REGISTER DEPT.
Page 105 Enter the new password (up to seven digits) using the numeric keys ➞ press [OK]. PQRS WXYZ You cannot store a password with only zeros as the number, such as <0000000>. SYMBOLS Tone If you enter a number that begins with zeros, the leading zeros are ignored. Example: If <02>...
Page 106: Copy Limit
❑ Enter the maximum number of copies and prints that can be made by the registered Department ID using the numeric keys ➞ press [OK]. PQRS WXYZ PAGE TOTALS PAGE LIMIT SET. SYMBOLS Tone 001200 2.COPY The Total Print Limit is changed. ●...
Page 107 ❑ Clear Press [Clear] to clear the current number of page limit restriction. SCAN LIMIT SCAN LIMIT 005000 000000 ❑ Enter the maximum number of pages that can be scanned by the registered Department ID using the numeric keys ➞ press [OK]. PQRS WXYZ SCAN LIMIT...
Page 108: Checking Counter Information
NOTE • If you make a mistake when entering a number, press (Clear) to clear the number ➞ enter the correct number. • You can set the page limit from 0 to 999,999 pages. Once a page limit is reached, copying, scanning, or printing is not possible.
Page 109: Total Print
] until <VIEW PAGE TOTALS> appears ➞ Press [ ] or [ press [OK]. VIEW PAGE TOTALS PAGE TOTALS 1.TOTAL PRINT 1.VIEW PAGE TOTALS Select the desired function. ● If you want to view the counter information for prints and copies: ❑...
Page 110 ● If you want to view the counter information for fax document scans: IMPORTANT <SCAN> is displayed only if the optional Super G3 FAX Board is installed. ❑ ] until <SCAN> appears ➞ press [OK]. Press [ ] or [ SCAN VIEW PAGE TOTALS 1234567...
Page 111: Printing Counter Information
Printing Counter Information You can print a list of how many papers were used by each department. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions <SYSTEM SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Changing the Password and Page Limit,"...
Page 112: Clearing Page Totals
Clearing Page Totals You can clear the page totals made for all departments or for specific departments. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions <SYSTEM SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Changing the Password and Page Limit,"...
Page 113: Accepting Print Jobs With Unknown Ids
] to select <ON> ➞ press [OK]. Press [ ] or [ If you do not want to clear the page totals, select <OFF>. PAGE TOTALS CLEAR ALL TOTAL 3.PRINT LIST The page totals are cleared. Stop Press [Stop] to return to the Standby display. Accepting Print Jobs with Unknown IDs You can specify whether to accept or reject print jobs from computers that do not correspond with a registered Department ID.
Page 114 ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ PDL JOBS W/OUT ID SYSTEM SETTINGS 4.MANAGE USER ID Details of each item are shown below. <ON>: The machine accepts print jobs from computers that do not correspond with a registered Department ID.
Page 115: Cassette Feeding Module-J1/K1
Cassette Feeding Module-J1/K1 If you attach the Cassette Feeding Module-J1 (available only for the imageRUNNER 2016), you have one additional paper source for print jobs. If you attach the Cassette Feeding Module-K1 to the machine, you have two additional paper sources for print jobs. Each cassette holds up to 250 sheets (20 lb bond (80 g/m )) of 11"...
Page 116: Optional Accessory
Optional Accessory ■ FL Cassette-AC1 This cassette can be adjusted to hold various paper sizes. (See "Adjusting a Paper Drawer to Hold a Different Paper Size," on p. 7-7.) - Available Locations: Paper drawers 1, 2, 3, or 4 - Available Paper Sizes: 11" × 17", LGL, LTR, LTRR, or STMT 4-32 Cassette Feeding Module-J1/K1...
Page 117: Customizing Settings
Customizing Settings CHAPTER This chapter explains how to change the machine’s Common Settings and Timer Settings, customize them to suit your needs, and how to print reports. What Are Additional Functions? ..........5-2 Opening the Additional Functions Menu .
Page 118: What Are Additional Functions
What Are Additional Functions? Additional Functions enable you to customize the machine’s various settings. NOTE Settings specified from the Additional Functions menu are never changed, even if you press (Reset). Opening the Additional Functions Menu Press [Additional Functions]. Additional Functions ADD.
Page 119: Additional Functions Settings Table
Additional Functions Settings Table The following settings can be selected or stored from the Additional Functions menu. Some functions can only be used when optional equipment is attached. For more information, consult the following guides: • Copy Settings: Copying Guide •...
Page 120 ■ COMMON SETTINGS Table Continued Applicable Additional Functions Settings Page 5. PRINTER DENSITY 1 to 9; 5* p. 5-22 COPY: DRAWER 1: ON*, OFF DRAWER 2**: ON*, OFF DRAWER 3**: ON*, OFF DRAWER 4**: ON*, OFF STACK BYPASS: ON, OFF* PRINTER: DRAWER 1: ON*, OFF...
Page 121 ■ COMMON SETTINGS Table Continued Applicable Additional Functions Settings Page DRAWER 1: PLAIN PAPER*, COLOR, RECYCLED, HEAVY PAPER 1, BOND, 3HOLE PUNCH PAPER DRAWER 2**: PLAIN PAPER*, COLOR, RECYCLED, HEAVY PAPER 1, BOND, 3HOLE PUNCH PAPER 7. SELECT PAPER TYPE p.
Page 122 ■ COMMON SETTINGS Table Continued Applicable Additional Functions Settings Page ON, OFF*: PAPER SIZE: LTR*, STMTR, STMT, EXECUTIV, COM10, MONARCH, DL, ISO-C5, ISO-B5, FREESIZE, A4, A4R, A3, B4, B5R, B5, A5R, A5, 11 × 17, LGL, LTRR 10. BYPASS STD SET p.
Page 123: Copy Settings
■ COPY SETTINGS Applicable Additional Functions Settings Page 1. IMAGE DIR PRIORTY ON, OFF* 2. AUTO ORIENTATION ON*, OFF IMAGE QUALITY: TEXT*, PHOTO, TEXT/ PHOTO DENSITY: AUTO*, MANUAL ZOOM RATIO: PRESET RATIO*, MANUAL COPIES: 1* to 99 AUTO COLLATE: OFF*, COLLATE, STAPLE** 3.
Page 124: Fax Settings
■ FAX SETTINGS** Applicable Additional Functions Settings Page UNIT TELEPHONE# UNIT NAME TX TERMINAL ID: PRINTING POSITION: OUTSIDE IMAGE*, INSIDE IMAGE TELEPHONE# MARK: FAX*, TEL SCANNING DENSITY: 1 to 9; 5* TEL LINE TYPE: TOUCH TONE*, ROTARY PULSE 1. USER SETTINGS VOLUME CONTROL: MONITOR VOL.
Page 125: Address Book Set
■ FAX SETTINGS Table Continued** Applicable Additional Functions Settings Page 3. RX SETTINGS ECM RX: ON*, OFF SELECT DRAWER: SWITCH A: ON*, OFF SWITCH B: ON*, OFF SWITCH C: ON*, OFF SWITCH D: ON*, OFF RECEIVE REDUCTION: ON*, OFF 4. PRINTER SETTINGS RECEIVE REDUCTION, REDUCE DIRECTION TWO-SIDED PRINT: ON, OFF*...
Page 126: Printer Settings
■ PRINTER SETTINGS Applicable Additional Functions Settings Page LTR*, STMT, EXECUTIV, COM10, 1. DEFAULT PAPERSIZE MONARCH, DL, ISO-C5, ISO-B5, A4, A3, B4, B5, A5, 11 × 17, LGL PLAIN PAPER*, COLOR, RECYCLED, HEAVY PAPER 1, HEAVY PAPER 2, HEAVY 2. DEFAULT PAPERTYPE PAPER 3, BOND, 3HOLE PUNCH PAPER, TRANSPARENCY, LABELS, ENVELOPE 3.
Page 127 ■ PRINTER SETTINGS Table Continued Applicable Additional Functions Settings Page ORIENTATION: PORTRAIT*, LANDSCAPE FONT NUMBER: 0* to 120 POINT SIZE: 4.00 point to 999.75 point; 12 point* PITCH: 0.44 cpi to 99.99 cpi; 10 cpi* FORM LINES: 5 to 128 lines; 60 lines* SYMBOL SET: PC8*, PC850, PC852, PC8DN, PC8TK, PC1004, PIFONT, PSMATH,...
Page 128 ■ TIMER SETTINGS Applicable Additional Functions Settings Page 1. DATE&TIME SETTING Default setting p. 5-38 MM/DD/YYYY*, DD/MM YYYY, 2. DATE TYPE SELECT p. 5-40 YYYY MM/DD ON* (3 to 30 minutes; 5 MIN.* in one minute 3. AUTO SLEEP TIME p.
Page 129: Report Settings
■ REPORT SETTINGS Applicable Additional Functions Settings Page TX REPORT: PRINT ERROR ONLY*, OUTPUT YES, OUTPUT NO RX REPORT: PRINT ERROR ONLY, OUTPUT YES, OUTPUT NO* 1. SETTINGS** ACTIVITY REPORT: AUTO PRINT: OUTPUT YES*, OUTPUT NO TX/RX SEPARATE: ON, OFF* ACTIVITY REPORT** SPEED DIAL LIST**: 1-TOUCH LIST, CODED DIAL LIST,...
Page 130 ■ SYSTEM SETTINGS Table Continued Applicable Additional Functions Settings Page TCP/IP SETTINGS SNMP SETTINGS DEDICATED PORT 5. NETWORK SETTINGS** ETHERNET DRIVER VIEW IP ADDRESS STRTUP TIME SET. TX START SPEED: 2400 bps, 4800 bps, 7200 bps, 9600 bps, 14400 bps, 33600 bps* RX START SPEED: 2400 bps, 4800 bps, 6.
Page 131: Specifying Common Settings
Specifying Common Settings You can specify the settings that are common to the Copy, Fax, and Printer functions. NOTE The Common Settings menu is made up of several items. Press [ ] or [ ] to scroll to the items you want to set. Initial Function at Power ON You can specify the screen that is displayed when you turn ON the main power, or after the Auto Clear mode initiates.
Page 132: Default Settings
] until <DEFAULT SETTINGS> appears ➞ Press [ ] or [ press [OK]. COMMON SETTINGS DEFAULT SETTINGS 1.DEFAULT SETTINGS COPY The <DEFAULT SETTINGS> menu appears. ] to select <FAX> or <COPY> ➞ Press [ ] or [ press [OK]. <FAX> appears only if the optional Super G3 FAX Board is installed. Select <FAX>...
Page 133: Default Display After Auto Clear
Default Display after Auto Clear You can set whether the screen specified as the Initial Function is displayed after the Auto Clear mode initiates. NOTE • The time necessary for Auto Clear to initiate can be set. (See "Auto Clear Time," on p. 5-42.) •...
Page 134 Press [ ] or [ ] to select <INITIAL FUNCTION> or <SELECTED FUNCTION> ➞ press [OK]. AUTO CLEAR SET. COMMON SETTINGS SELECTED FUNCTION 3.AUDIBLE TONES Details of each item are shown below. <INITIAL FUNCTION>: The function specified as the initial function is displayed after the Auto Clear mode initiates.
Page 135: Tone Settings
Tone Settings You can set whether to sound audible tones. The following tones sound at the following times: • Entry Tone: When pressing keys on the control panel • Error Tone: When a malfunction occurs (e.g., paper jam or operational error) •...
Page 136 Press [ ] or [ ] to select <ENTRY TONE>, <ERROR TONE>, <TX JOB DONE TONE>, <RX JOB DONE TONE>, <SCAN DONE TONE>, or <PRINT DONE TONE> ➞ press [OK]. AUDIBLE TONES ENTRY TONE 1.ENTRY TONE Press [ ] or [ ] to select <ON>, <ERROR ONLY>, or <OFF>...
Page 137: Setting The Toner Saver Mode
Setting the Toner Saver Mode You can set the level of toner consumption for printing. NOTE The default setting is 'OFF'. Press [Additional Functions] ➞ [ Additional ] or [ ] until Functions <COMMON SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Initial Function at Power ON,"...
Page 138: Adjusting The Print Density
Adjusting the Print Density You can adjust the density scale if differences between the image on the original and the print occur. NOTE The default setting is in the middle '5', on a scale of 1 to 9. Press [Additional Functions] ➞ [ Additional ] or [ ] until...
Page 139: Auto Paper Selection/Auto Drawer Switching
Auto Paper Selection/Auto Drawer Switching You can set which paper sources can be used for Automatic Paper Selection and Automatic Drawer Switching. This setting can be made independently for all functions of the machine (Copy, Print, and Fax), and is especially useful when you want to use different paper sources for different purposes.
Page 140 Press [ ] or [ ] to select <COPY>, <PRINTER>, <FAX>, or <OTHER> ➞ press [OK]. <FAX> appears only if the optional Super G3 FAX Board is installed. AUTO DRAWER SELCT COPY 1.COPY 1.DRAWER 1 NOTE <OTHER> is used for specifying the paper source for printing reports. Press [ ] or [ ] until <STACK BYPASS>...
Page 141: Identifying The Type Of Paper In A Paper Source
Identifying the Type of Paper in a Paper Source This setting enables you to specify the paper type loaded in each paper drawer. IMPORTANT • <DRAWER 2> appears only if the optional Cassette Feeding Module-J1 is attached to the imageRUNNER 2016. <DRAWER 3> and <DRAWER 4> appear only if the optional Cassette Feeding Module-K1 is attached.
Page 142: Energy Consumption In The Sleep Mode
Press [ ] or [ ] to select <PLAIN PAPER>, <COLOR>, <RECYCLED>, <HEAVY PAPER 1>, <BOND>, or <3HOLE PUNCH PAPER> ➞ press [OK]. Make sure that the registered paper type setting is the same paper type that is loaded in the paper drawer. Repeat steps 3 and 4 to set the paper type for the other drawers.
Page 143 ] until <ENERGY IN SLEEP> appears ➞ Press [ ] or [ press [OK]. COMMON SETTINGS ENERGY IN SLEEP 8.ENERGY IN SLEEP The <ENERGY IN SLEEP> menu appears. ] to select <HIGH> or <LOW> ➞ Press [ ] or [ press [OK].
Page 144: Output Tray Designation
Output Tray Designation You can designate the machine’s output trays to be used for specific functions. The output trays are indicated by Tray A and Tray B. Options Attached Default Settings Tray A and B Tray A: PRINTER, FAX, and Finisher-U1 and OTHER Additional Finisher Tray-C1...
Page 145: Tray A
Press [Additional Functions] ➞ [ Additional ] or [ ] until Functions <COMMON SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Initial Function at Power ON," on p. 5-15. The <COMMON SETTINGS> menu appears. ] until <TRAY DESIGNATION>...
Page 146: Standard Paper For The Stack Bypass
] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ If you want to use an output tray for only one function, select <ON> only for that function. Repeat steps 4 and 5 to set Tray Designation settings for the other functions. COPY TRAY A 2.PRINTER...
Page 147 Press [Additional Functions] ➞ [ Additional ] or [ ] until Functions <COMMON SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Initial Function at Power ON," on p. 5-15. The <COMMON SETTINGS> menu appears. ] until <BYPASS STD SET>...
Page 148 ● If you want to select a nonstandard paper size: ❑ ] until <FREESIZE> appears ➞ press [OK]. Press [ ] or [ SELECT PAPER SIZE FREE BYPASS SIZE FREESIZE 1.VERTICAL SIZE ❑ ] until <VERTICAL SIZE> appears ➞ press [OK]. Press [ ] or [ FREE BYPASS SIZE...
Page 149: Setting The Speed Or Print Side Priority
NOTE • <TRANSPARENCY> can be selected only if <LTR> is selected as the paper size. • If you select <TRANSPARENCY> or <LABELS>, Staple in the finisher mode is ignored. • For more information on paper types, see "Available Paper Stock," on p. 2-24. Stop Press [Stop] to return to the Standby display.
Page 150 Press [ ] or [ ] until <STACK BYPASS> or the desired paper source appears ➞ press [OK]. <DRAWER 2> appears only if the optional Cassette Feeding Module-J1 is attached to the imageRUNNER 2016. <DRAWER 3> and <DRAWER 4> appear only if the optional Cassette Feeding Module-K1 is attached.
Page 151: Changing The Language Shown On The Lcd Display
Press [Stop] to return to the Standby display. Stop Changing the Language Shown on the LCD Display You can select the language displayed on the LCD display. Press [Additional Functions] ➞ [ Additional ] or [ ] until Functions <COMMON SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Initial Function at Power ON,"...
Page 152: Displaying A Feeder Error Message Prompt
Displaying a Feeder Error Message Prompt You can use the Feeder Error Message mode to prompt you to clean the scanning area when the machine detects streaks or stains. If the feeder is not clean, the machine will scan and print dust and grime on the output. IMPORTANT The ADF DIRTY ERROR mode is available only if the optional Feeder (DADF-P1) is attached to the machine.
Page 153: Returning The Common Settings To Their Defaults
Returning the Common Settings to Their Defaults You can restore all of the Common Settings to their default (initial settings). NOTE If the Display Language mode is set, and then the Common Settings are returned to their default settings, the language shown on the LCD display remains unchanged. (See "Changing the Language Shown on the LCD Display,"...
Page 154: Timer Settings
Timer Settings You can set the current date and time, and specify the time it takes for the machine to enter into the Sleep mode. NOTE The Timer Settings menu is made up of several items. Press [ ] or [ ] to scroll to the items you want to set.
Page 155 Enter the current date (month, day, year) and time using the numeric keys ➞ press [OK]. PQRS WXYZ Enter all digits (including zero) for the date and time. SYMBOLS Tone Enter the last two digits of the year, and the time in 24-hour notation, as four digits (including zeros) without a space.
Page 156: Setting The Date Format
Setting the Date Format You can set the date format that is used on the LCD display. NOTE The default setting is 'MM/DD/YYYY' (month/day/year). Press [Additional Functions] ➞ [ Additional ] or [ ] until <TIMER Functions SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Current Date and Time,"...
Page 157: Auto Sleep Time
Auto Sleep Time If the machine remains idle for a certain period of time (after the last print job or a key operation is performed), it enters the Sleep mode. You can specify the time it takes for the machine to enter the Sleep mode (from 3 to 30 minutes). You can also set Auto Sleep Time to 'OFF'.
Page 158: Auto Clear Time
] to select <ON> ➞ press [OK]. Press [ ] or [ If you select <OFF> ➞ proceed to step 5. AUTO SLEEP TIME ENERGY SVR TIME 5MIN. Press [ ] or [ ] to select the desired Auto Sleep Time ➞...
Page 159 ] until <AUTO CLEAR TIME> appears ➞ Press [ ] or [ press [OK]. TIMER SETTINGS AUTO CLEAR TIME 4.AUTO CLEAR TIME The <AUTO CLEAR TIME> menu appears. ] to select <ON> ➞ press [OK]. Press [ ] or [ If you select <OFF>...
Page 160: Daylight Saving Time
Daylight Saving Time In some countries, time is advanced throughout the summer season. The period in which this is applied is called "Daylight Saving Time." Follow the procedure below to set Daylight Saving Time. NOTE The default setting is 'OFF'. Press [Additional Functions] ➞...
Page 161 Press [ ] or [ ] until <MONTH> appears➞ press [OK]. START DATE/TIME MONTH 1.MONTH APRIL ] until the desired month appears ➞ Press [ ] or [ press [OK]. MONTH START DATE/TIME APRIL 2.WEEK The <START DATE/TIME> menu appears. ] until <WEEK>...
Page 162 Press [OK] to select <END DATE/TIME> ➞ follow steps 5 to 10 to set the end date and time for Daylight Saving Time. DAYLIGHT SV.TIME END DATE/TIME 2.END DATE/TIME 1.MONTH The Daylight Saving Time is set. Stop Press [Stop] to return to the Standby display. 5-46 Timer Settings...
Page 163: Printing Reports
Printing Reports You can print lists of registered telephone numbers and transmission settings, as well as reports about document transactions. Activity Report The Activity Report prints a list of the past 40 fax transactions. If you want to view a sample Activity Report, see "Activity Report,"...
Page 164: Speed Dialing Lists
] to select <ACTIVITY REPORT> ➞ press Press [ ] or [ [OK]. LIST PRINT 100% AUTO 1.ACTIVITY REPORT TEXT Printing starts, and the screen returns to the Standby display. Speed Dialing Lists Follow the procedure below to print a standard One-Touch Speed Dialing List, Coded Speed Dialing List, or Group Speed Dialing List.
Page 165: Speed Dialing Lists (Detailed)
Press [ ] or [ ] to select the speed dialing list that you want to print ➞ press [OK]. SPEED DIAL LIST 100% AUTO 1.1-TOUCH LIST TEXT Details of each item are shown below. <1-TOUCH LIST>: Prints the standard list of all one-touch speed dialing keys and numbers registered in the machine.
Page 166 Press [ ] or [ ] until <ADD BOOK DETAILS> appears ➞ press [OK]. LIST PRINT ADD BOOK DETAILS 3.ADD BOOK DETAILS 1.1-TOUCH(DETAILS) The <ADD BOOK DETAILS> menu appears. Press [ ] or [ ] to select the speed dialing list that you want to print ➞...
Page 167: User's Data List
User’s Data List Follow the procedure below to print a comprehensive list of current user data settings. If you want to view a sample of the User’s Data List, see "User’s Data List," on p. 9-2. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions...
Page 168: System Manager Settings
System Manager Settings CHAPTER This chapter describes settings that can be made by the person in charge of the machine’s operation, such as the System Manager. Specifying the System Manager Settings ........6-2 System Manager ID .
Page 169: Specifying The System Manager Settings
Specifying the System Manager Settings You can set an ID and a password for the System Manager. Once the System Manager ID and System Password are set, only the System Manager can store and change the System Settings. IMPORTANT Attaching the optional Card Reader-E1, erases the System Manager ID and System Password that have been stored.
Page 170 ] until <SYSTEM SETTINGS> appears ➞ Press [ ] or [ press [OK]. If the System Manager ID and System Password have been set, enter the System Manager ID and System Password using the numeric keys ➞ press (ID). ADD. FUNCTIONS SYSTEM SETTINGS 9.SYSTEM SETTINGS 1.SYS.
Page 171: System Password
NOTE If you make a mistake when entering a number, press (Clear) to clear the entire number ➞ enter the correct number. Stop Press [Stop] to return to the Standby display. System Password Follow the procedure below to set the System Password. Additional Press [Additional Functions] ➞...
Page 172: System Manager's Name
Enter a number (up to seven digits) using the numeric keys ➞ press [OK]. PQRS WXYZ SYSTEM PASSWORD SYS. MANAGER INFO SYMBOLS Tone 3.SYSTEM MANAGER 1234567 The System Password is stored, and the screen returns to the <SYS. MANAGER INFO> menu. NOTE If you make a mistake when entering the password, press (Clear) to clear the...
Page 173 ] to select <SYSTEM MANAGER> ➞ Press [ ] or [ press [OK]. SYSTEM MANAGER SYS. MANAGER INFO 3.SYSTEM MANAGER The <SYSTEM MANAGER> menu appears. Enter the System Manager’s name (up to 32 characters) using the numeric keys ➞ press [OK]. PQRS WXYZ SYSTEM SETTINGS...
Page 174: Department Id Management
Department ID Management You can register a Department ID and password for each department, and manage the machine by limiting its use to only those who enter the correct Department ID and password. Department IDs and passwords for up to 1,000 departments can be registered. Use Department ID Management to keep track of the copy, scan, and print totals for each department.
Page 175: Specifying Department Id Management
Specifying Department ID Management Follow the procedure below to enable Department ID Management. Additional Functions Press [Additional Functions]. ADD. FUNCTIONS 1.COMMON SETTINGS ] until <SYSTEM SETTINGS> appears ➞ Press [ ] or [ press [OK]. If the System Manager ID and System Password have been set, enter the System Manager ID and System Password using the numeric keys ➞...
Page 176: Registering The Department Id, Password, And Page Limit
Registering the Department ID, Password, and Page Limit You can register the Department ID and password after setting Department ID Management to 'ON'. Registering the Department ID and password enables you to set copy, print, and scan page limits. Additional Press [Additional Functions] ➞...
Page 177 Enter the Department ID using the numeric keys ➞ press [OK]. You cannot register a Department ID or password with only zeros as the number, PQRS WXYZ such as <0000000>. If you enter a number that begins with zeros, the leading SYMBOLS zeros are ignored.
Page 178 Select the desired function. ● If you want to set a restriction for the total number of prints and cop- ies: ❑ ] until <TOTAL PRINT> appears ➞ press [OK]. Press [ ] or [ PAGE LIMIT SET. TOTAL PRINT 1.TOTAL PRINT 1.RESTRICT TOTAL ❑...
Page 179 ● If you want to set a page limit restriction for copying: ❑ ] until <COPY> appears ➞ press [OK]. Press [ ] or [ PAGE LIMIT SET. COPY 1.RESTRICT COPY 2.COPY ❑ ] until <RESTRICT COPY> appears ➞ press [OK]. Press [ ] or [ RESTRICT COPY...
Page 180 ❑ ] to select <ON> ➞ press [OK]. Press [ ] or [ If you do not want to set a page limit restriction for scans, select <OFF>. SCAN RESTRICT B&W SCAN 2.SCAN LIMIT ❑ ] until <SCAN LIMIT> appears ➞ press [OK]. Press [ ] or [ SCAN...
Page 181 ❑ Enter the maximum number of pages that can be printed by the registered Department ID using the numeric keys ➞ press [OK]. PQRS WXYZ REGISTER DEPT. ID PRINT LIMIT SYMBOLS Tone 3.ERASE 000500 The Print Limit is set. IMPORTANT •...
Page 182: Erasing The Department Id And Password
Erasing the Department ID and Password You can erase the Department ID and password that you have registered. NOTE If Department ID Management is activated through the optional Card Reader-E1, you cannot delete the Department ID. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions...
Page 183 Press [ ] or [ ] to select the Department ID you want to erase ➞ press [OK]. REGISTER DEPT. ID REGISTER DEPT. ID 0001: 1122334 1122334 Press [OK]. REGISTER DEPT. ID REGISTER DEPT. ID 1122334 PASSWORD ] until <ERASE> appears ➞ press [OK]. Press [ ] or [ REGISTER DEPT.
Page 184: Checking Counter Information
Checking Counter Information You can check how many papers were used by each department. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions <SYSTEM SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Specifying Department ID Management,"...
Page 185 Select the desired function. ● If you want to view the counter information for prints and copies: ❑ ] until <TOTAL PRINT> appears ➞ press [OK]. Press [ ] or [ TOTAL PRINT VIEW PAGE TOTALS 1234567 1.TOTAL PRINT NOTE <TOTAL PRINT>...
Page 186 ● If you want to view the counter information for fax document scans: IMPORTANT <SCAN> is displayed only if the optional Super G3 FAX Board is installed. ❑ ] until <SCAN> appears ➞ press [OK]. Press [ ] or [ SCAN VIEW PAGE TOTALS 1234567...
Page 187: Printing Counter Information
Printing Counter Information You can print a list of how many papers were used by each department. Additional Press [Additional Functions] ➞ [ ] or [ ] until Functions <SYSTEM SETTINGS> appears ➞ press [OK]. If necessary, see the screen shots in steps 1 and 2 of "Specifying Department ID Management,"...
Page 188: Clearing Page Totals
NOTE The counter information can be printed only if 11" × 17", LGL, LTR, or LTRR (plain, recycled, or color paper) is loaded in a paper source that is set to 'ON' when you select 'OTHER' for a paper source in Drawer Eligibility For APS/ADS in COMMON SETTINGS (from the Additional Function menu).
Page 189: Accepting Print Jobs With Unknown Ids
] until <CLEAR ALL TOTAL> appears ➞ Press [ ] or [ press [OK]. CLEAR ALL TOTAL PAGE TOTALS 2.CLEAR ALL TOTAL ] to select <ON> ➞ press [OK]. Press [ ] or [ If you do not want to clear the page totals, select <OFF>. PAGE TOTALS CLEAR ALL TOTAL 3.PRINT LIST...
Page 190 ] to select <ON> ➞ press [OK]. Press [ ] or [ If necessary, see the screen shots in step 4 of "Specifying Department ID Management," on p. 6-8. Press [ ] or [ ] until <PDL JOBS W/OUT ID> appears ➞...
Page 191: Managing User Ids
Managing User IDs You can set whether or not to use the User ID Management. The User ID Management function enables you to register information for each of the User IDs from 0001 to 1000. NOTE • The User ID and password can be registered only from the Remote UI. For more information on the User ID Management, see the Remote UI Guide.
Page 192 ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ If you do not want to use the User ID Management, select <OFF>. SYSTEM SETTINGS MANAGE USER ID 5.NETWORK SETTINGS The selected mode is set. Stop Press [Stop] to return to the Standby display.
Page 193: Remote Ui
Remote UI You can set whether to enable the Remote UI (User Interface) to operate the machine and change settings. The imageRUNNER 2020/2016 comes standard equipped with a direct Ethernet connection interface. Once the Ethernet interface port is configured properly, the imageRUNNER 2020/2016 can be controlled and set up through the Remote UI and network.
Page 194 ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ REMOTE UI SYSTEM SETTINGS 8.ACCESS TO DEST. Details of each item are shown below. <ON>: Settings can be specified and the machine can be operated through the Remote UI.
Page 195: Restricting Access To Destinations
Restricting Access to Destinations This mode enables you to restrict the entering of new addresses, and restrict the sending of faxes from computers using the fax driver. Additional Functions Press [Additional Functions]. ADD. FUNCTIONS 1.COMMON SETTINGS The Additional Functions menu appears. ] until <SYSTEM SETTINGS>...
Page 196 ❑ ] to select <ON> ➞ press [OK]. Press [ ] or [ When you select <ON>, the following actions are restricted: - Specifying a destination using the numeric keys. - Changing registered destinations. - Registering new destinations. If you do not want to restrict the entering of new addresses, select <OFF>. ACCESS TO DEST.
Page 197: Checking The Tx/Rx Log
Checking the TX/RX Log You can specify whether or not to check the <TX/RX LOG>. When you set <CHECKING THE LOG> to 'ON', you can check the <TX/RX LOG> using System Monitor screen. When you set <CHECKING THE LOG> to 'OFF', the System Monitor screen cannot be used to check the <TX/RX LOG>, and the Activity Report will not be printed out automatically.
Page 198 ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ SYSTEM SETTINGS CHECKING THE LOG 10.USE DEVICE USB Details of each item are shown below. <ON>: You can check the TX/RX log using the System Monitor screen. <OFF>: You cannot check the TX/RX log using the System Monitor screen.
Page 199: Restricting The Usb Interface Port
Restricting the USB Interface Port Follow the procedure below to restrict jobs through the USB interface. NOTE The default setting is 'ON'. Additional Press [Additional Functions]. Functions ADD. FUNCTIONS 1.COMMON SETTINGS The Additional Functions menu appears. ] until <SYSTEM SETTINGS> appears ➞ Press [ ] or [ press [OK].
Page 200 ] to select <ON> or <OFF> ➞ press [OK]. Press [ ] or [ USE DEVICE USB 100% AUTO TEXT Details of each item are shown below. <ON>: The machine accepts jobs through the USB interface. <OFF>: The machine does not accept jobs through the USB interface. The selected mode is set, and the screen returns to the Standby display.
Page 201: Device Information Settings
Device Information Settings Device Information enables you to set a name for the machine, and enter information regarding its location. Additional Functions Press [Additional Functions]. ADD. FUNCTIONS 1.COMMON SETTINGS The Additional Functions menu appears. ] until <SYSTEM SETTINGS> appears ➞ Press [ ] or [ press [OK].
Page 202 Enter the name of the machine using the numeric keys ➞ press [OK]. PQRS WXYZ The maximum number of characters that can be entered is 32. SYMBOLS Tone DEVICE NAME DEVICE INFO imageRUNNER 2.LOCATION NOTE For instructions on entering characters, see "Entering Characters," on p. 2-8. ] to select <LOCATION>...
Page 203: Routine Maintenance
Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper Drawers ............7-2 Loading Paper .
Page 204: Paper Drawers
Paper Drawers This section describes how to load paper in the paper drawers. NOTE • The following paper sizes can be loaded in the paper drawers 1, 2, 3, and 4: - LGL - LTR - LTRR - 11" × 17" - STMT •...
Page 205 IMPORTANT • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load nonstandard paper sizes into the paper drawers. •...
Page 206 Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. NOTE • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
Page 207 Push down the metal plate to lock. Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the end guide of the paper drawer. When loading paper in the paper drawer for the first time, set the size plate and the paper-size detecting lever for the paper being loaded.
Page 208 IMPORTANT • Paper which has been rolled or curled must be straightened out prior to use. • Make sure that the height of the paper stack does not exceed the loading limit mark ) at the back of the paper drawer and the corners are below the paper size guide clips.
Page 209: Adjusting A Paper Drawer To Hold A Different Paper Size
If you want to change the size of paper in a paper drawer, follow the procedure described below to adjust the paper drawer guides. NOTE Please contact your Canon service representative about the settings for U1, U2, and U3 paper. Pull out the paper drawer, and remove all the loaded paper.
Page 210 Detach the end guide and reattach it to the slots with the mark indicating the desired paper size. Detach the end guide by pressing down and forward. Align the end guide with the mark indicating the desired paper size. Reattach the end guide by tilting it forward and inserting the tabs at both ends into the slots.
Page 211 Lower the lock lever to the left to lock the side guide. IMPORTANT Be sure to set the lock lever correctly. If the lock lever is positioned incorrectly to the type of paper loaded in the paper drawer, the wrong paper type will be shown on the screen.
Page 212 Set the paper-size detecting lever, located on the left side of the paper drawer, to match the size of the paper being loaded. L TR STMT L TR IMPORTANT Be sure to set the paper-size detecting lever correctly. If the lever is positioned incorrectly to the size of paper loaded in the paper drawer, the wrong paper size will be shown on the LCD.
Page 213 Change the paper size plate to match the new paper size. Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
Page 214: Feeder (Dadf-P1) (Optional)
Feeder (DADF-P1) (Optional) Originals sent by fax via the feeder can be stamped to indicate that they have been sent. Replace the stamp cartridge when this mark is faint or no longer visible. IMPORTANT When replacing the stamp cartridge, take care not to allow ink to come in contact with your hands or clothing.
Page 215 Remove the old stamp cartridge using the tweezers. NOTE Widen the tweezers if necessary. Insert a new stamp cartridge into the feeder until it clicks using the tweezers. IMPORTANT • Set the stamp cartridge so that the two projections on the cartridge are aligned with the hollows on the feeder.
Page 216 Gently close the inner cover and the feeder cover until it clicks. CAUTION When closing the covers, be careful not to get your fingers caught, as this may result in personal injury. 7-14 Feeder (DADF-P1) (Optional)
Page 217: Replacing The Toner Cartridge
Replacing the Toner Cartridge When there is only a small amount of toner remaining in the machine, the message <TONER LOW/PREPARE NEW TONER> blinks on the LCD display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed.
Page 218 NOTE • When the message <TONER LOW/PREPARE NEW TONER> appears, approximately 100 prints can still be made. However, since this number may vary depending upon the original, it is recommended to replace the toner cartridge soon after the <TONER LOW/ PREPARE NEW TONER>...
Page 219 While pushing down the release tab, pull the toner cartridge out in the direction of the arrow in the illustration below. Rock the new toner cartridge five or six times to distribute the toner evenly inside the cartridge. WARNING Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire.
Page 220 With the side with the label facing up, insert the new toner cartridge in the direction of the arrow while grasping its handle. Hold the toner cartridge with one hand, and remove the seal by pulling it out with the other hand. IMPORTANT •...
Page 221 Turn the toner cartridge in the direction of the arrow. IMPORTANT Turn the toner cartridge fully until it locks into place. Close the front cover. CAUTION When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 222: Replacing The Staple Cartridge
OUT OF STAPLES REPLACE STAPLE CART. NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Open the front cover of the finisher. Pull out the staple case, holding the tab as illustrated below.
Page 223: Staple Cartridge
Press the area indicated by PUSH, and then pull out the empty staple cartridge. Place the staple case, as shown below, and pull out the staple cartridge. Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. IMPORTANT •...
Page 224 Remove the seal holding the staples together, by pulling it straight out, and then down. IMPORTANT Make sure that you pull the seal straight out, and then down. If you pull it out at an angle, it may tear. Gently push the staple case into the finisher until it is securely in place.
Page 225 Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Replacing the Staple Cartridge 7-23...
Page 226: Routine Cleaning
Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. • Platen glass • Underside of the feeder/platen cover • Feeder scanning area •...
Page 227: Platen Glass And Cover
Platen Glass and Cover Clean the platen glass and the underside of the feeder/platen cover following the procedure below. IMPORTANT If the platen glass or the underside of the feeder/platen cover is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly. (Only the imageRUNNER 2020 model can detect the size of the original placed on the platen glass.) Clean the platen glass and the underside of the feeder/platen...
Page 228: Manual Feeder Cleaning
Manual Feeder Cleaning If your originals have black streaks or appear dirty after copying them using the feeder, this may be caused by pencil writing rubbing off the originals and onto the roller. Perform this feeder cleaning procedure to clean the feeder scanning area, film, and roller.
Page 229 Open the inner cover, holding it by its front tab. Clean the rollers (a total of three places) inside the inner cover with a cloth dampened with water. Then wipe the area with a soft, dry cloth. Clean the transparent plastic part of the inner cover with a cloth dampened with water.
Page 230 Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 231 Open the feeder/platen cover. Clean the feeder scanning area (the left side of the platen glass) and the document feeding roller, with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Feeder Scanning Area Document Feeding Roller Routine Cleaning 7-29...
Page 232: Automatic Feeder Cleaning
Close the feeder/platen cover. CAUTION When closing the feeder/platen cover, be careful not to get your fingers caught, as this may result in personal injury. Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the optional feeder, clean the rollers of the feeder by repeatedly feeding blank sheets of paper through it.
Page 233: Transcription Roller Cleaning
] until <FEEDER CLEANING> appears ➞ Press [ ] or [ press [OK]. ADJUST./CLEANING SET 5 SHEETS IN ADF 4.FEEDER CLEANING PRESS OK KEY Place 5 sheets of blank paper into the feeder ➞ press [OK]. Make sure that you fan the sheets of paper well. Use LTR paper.
Page 234: Drum Cleaning
Drum Cleaning If print quality decreases, the drum in the main unit may be dirty. Should this occur, use the Drum Cleaning function to clean the drum. IMPORTANT Use of this function will shorten the life of the drum. Additional Press [Additional Functions] ➞...
Page 235: Fuser Roller Cleaning
Fuser Roller Cleaning If black streaks appear with printing, the fuser roller in the main unit may be dirty. Should this occur, use the Roller Cleaning function to clean the roller. The roller should also be cleaned each time the toner cartridge is replaced. Before cleaning the roller, print out the cleaning pattern.
Page 236 Open the stack bypass. Load the cleaning paper with the side on which the letter "V" is printed facing up. Follow steps 1 and 2 ➞ press [OK] to select <START CLEANING>. FIX.UNIT CLEANING CLEANING 1.START CLEANING PLEASE WAIT The machine starts cleaning the roller. NOTE •...
Page 237: Adjusting The Machine
Adjusting the Machine This section describes the settings to improve the print quality and to prevent paper jams which may occur when a variety of functions are used. Use of these settings will help to prevent a number of problems before they occur. Print Quality and Density Improvement If print quality decreases or an irregularity of the print density appears, the transcription output may not work adequately.
Page 238: Prevent Paper Curls Or Jams
] to select <MID>, <LOW>, or <HIGH> ➞ Press [ ] or [ press [OK]. SPECIAL MODE M ADJUST./CLEANING 6.SPECIAL MODE N Details of each item are shown below. <MID>: If normal circumstances, use the default setting. Outputs can be printed by the normal density.
Page 239: Prevent Paper Jams In The Two-Sided Mode
] until <SPECIAL MODE N> appears ➞ Press [ ] or [ press [OK]. ADJUST./CLEANING SPECIAL MODE N 6.SPECIAL MODE N The <SPECIAL MODE N> menu appears. ] to select <ON> ➞ press [OK]. Press [ ] or [ SPECIAL MODE N ADJUST./CLEANING 7.SPECIAL MODE O Special Mode N is activated.
Page 240: Using Lightweight Paper
Press [ ] or [ ] to select <DRAWER> or <STACK BYPASS> ➞ press [OK]. SPECIAL MODE O DRAWER 1.DRAWER ] to select <ON> ➞ press [OK]. Press [ ] or [ DRAWER SPECIAL MODE O 2.STACK BYPASS Special Mode O is activated. Stop Press [Stop] to return to the Standby display.
Page 241: Setting The Special Bond Fixing Mode
] to select <ON> ➞ press [OK]. Press [ ] or [ SPECIAL MODE P ADJUST./CLEANING 9.BOND SP.FIX. MODE Special Mode P is activated. Stop Press [Stop] to return to the Standby display. Setting the Special Bond Fixing Mode You can specify to perform special fixing for bond paper. Additional Press [Additional Functions] ➞...
Page 242: Setting The Fixing Unit Offset Mode
Setting the Fixing Unit Offset Mode While making prints, offset (a condition that a previously printed image also appears faintly on the next output) may occur when you suddenly increase the width of the paper for printing. This mode enables you choose whether to set a high priority on avoiding offset or on speed.
Page 243: Feeder Smudge Adjustment
Feeder Smudge Adjustment If the feeder is dirty, copies may include unwarranted dots or lines. When this function is set to 'ON', dust, dirt or foreign objects in the feeder will not be printed. NOTE While some dots or lines may continue to be printed when this function is set to 'ON', copies are significantly clearer than when it is set to 'OFF'.
Page 244: Consumables
Consumables The following consumables and accessories are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out. ■ Paper Stock In addition to plain paper (11"...
Page 245: Toner Cartridge
■ Toner Cartridge If a message prompting you to replace the toner cartridge appears on the LCD display, replace the toner cartridge with a new one. Use only the toner cartridges recommended for use with this machine. WARNING • Never dispose toner cartridges in a fire or incinerator, as this may result in an explosion.
Page 246: Stamp Cartridge
■ Staple Cartridge Use only the staple cartridges recommended for use with this machine. NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before these cartridges are exhausted. ■ Stamp Cartridge The stamp cartridge is used to stamp originals.
Page 247 ■ Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
Page 248: Troubleshooting
Contacting Your Local Authorized Canon Dealer ........8-40...
Page 249: Reducing The Frequency Of Paper Jams
Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ■...
Page 250: Clearing Paper Jams
Clearing Paper Jams Displays Indicating the Locations of Paper Jams If a paper jam occurs, one of the following screens appears and the jam location indicator lights on the control panel. PAPER JAM OPEN LEFT COVER PAPER JAM OPEN LEFT/DRWR COVER CHECK DOCUMENT FINISHER PAPER JAM OPEN LEFT COVER...
Page 251 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the parts on the inside the machine. If you cannot remove the paper, please contact your local authorized Canon dealer.
Page 252 NOTE • Some areas that are shown to have paper jams may not actually have paper jams. However, always check the jam locations indicator on the control panel. • The following image which is in the upper left corner of the control panel, indicates the possible locations where paper jams may occur, and the page number describing how to remove the jammed paper.
Page 253: Fixing Unit
Fixing Unit If a paper jam occurs in the fixing unit, the following screen appears. Follow the procedure described below to remove the jammed paper. PAPER JAM OPEN LEFT COVER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 254 Push down the green fixing lever. CAUTION The parts located around the exit slot guide and the fixing unit are subject to high temperature. When removing jammed paper, take care not to touch anything in this area except the lever. Hold the green knob, lift the upper cover of the fixing unit.
Page 255 Remove any jammed paper. Push up the green fixing lever. Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. Clearing Paper Jams...
Page 256: Paper Drawer 1
CAUTION When closing the left cover, be careful not to get your fingers caught, as this may result in personal injury. Paper Drawer 1 If a paper jam occurs inside paper drawer 1, the following screen appears. Follow the procedure described below to remove the jammed paper. PAPER JAM OPEN LEFT COVER WARNING...
Page 257 Press the button on the left cover of the main unit, and open the left cover. Hold the green knob, and pull down the paper drawer’s left cover. Remove any jammed paper. 8-10 Clearing Paper Jams...
Page 258 Pull out the paper drawer and remove any jammed paper. Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Clearing Paper Jams 8-11...
Page 259 Close the paper drawer’s left cover. CAUTION When closing the paper drawer’s left cover, be careful not to get your fingers caught, as this may result in personal injury. Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position.
Page 260: Paper Drawers 2, 3, And 4
Paper Drawers 2, 3, and 4 If a paper jam occurs inside paper drawers 2, 3, and 4, the following screen appears. Follow the procedure described below to remove the jammed paper. PAPER JAM OPEN LEFT/DRWR COVER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 261 Open the paper drawer’s left cover. Remove any jammed paper. Pull out the paper drawer and remove any jammed paper. 8-14 Clearing Paper Jams...
Page 262 Gently push the paper drawer back into the machine until it clicks. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the paper drawer’s left cover. CAUTION When closing the paper drawer’s left cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 263: Stack Bypass
Stack Bypass If a paper jam occurs in the stack bypass, the following screen appears. Follow the procedure below to remove the jammed paper. PAPER JAM OPEN LEFT COVER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 264: Duplex Unit-A1 (Optional)
Remove any jammed paper. If you cannot remove the jammed paper, follow the procedure described in "Fixing Unit," on p. 8-6. Duplex Unit-A1 (Optional) If a paper jam occurs inside the Duplex Unit-A1, the following screen appears. Follow the procedure described below to remove the jammed paper. PAPER JAM OPEN LEFT COVER WARNING...
Page 265 Press the button on the left cover of the main unit, and open the left cover. Remove any jammed paper. CAUTION Some parts of the Duplex Unit-A1 are subject to high temperatures. When removing jammed paper, take care not to touch anything in this unit. NOTE When removing the jammed paper from the bottom of the duplex unit, pull the jammed paper slightly toward the inside.
Page 266 Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. CAUTION When closing the left cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 267: Feeder (Dadf-P1) (Optional)
Feeder (DADF-P1) (Optional) If a paper jam occurs in the feeder, the following display appears. Follow the procedure described below to remove the jammed paper. CHECK DOCUMENT FEEDER PAPER JAM CHECK THE FEEDER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 268 Remove any jammed originals. If you cannot remove the original, proceed to step 3. IMPORTANT Do not pull the original forcefully, because it may tear. Open the inner cover, holding it by its front tab. Turn the feed dial and remove any jammed originals. If you cannot remove the original, proceed to step 5.
Page 269 Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 270 Open the feeder, and remove any jammed originals. Close the feeder. CAUTION When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. Clearing Paper Jams 8-23...
Page 271: Finisher-U1 (Optional)
Finisher-U1 (Optional) If a paper jam occurs when using the finisher, the following screen appears on the LCD display. Follow the procedure described below to remove the jammed paper. FINISHER PAPER JAM OPEN LEFT COVER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 272 If you see the jammed paper, remove it. If you cannot remove it, proceed to step 2. Press the button on the left cover of the main unit, and open the left cover. Push down the green fixing lever. Clearing Paper Jams 8-25...
Page 273 CAUTION The parts located around the exit slot guide and the fixing unit are subject to high temperature. When removing jammed paper, take care not to touch anything in this area except the lever. Holding the green knob, lift the inner guide. Remove any jammed paper under the inner guide.
Page 274 Push up the green fixing lever. Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. CAUTION When closing the left cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 275: Inner 2 Way Tray-E1 (Optional)
Inner 2 Way Tray-E1 (Optional) If a paper jam occurs in the Inner 2 Way Tray-E1, the following screen appears. Follow the procedure described below to remove the jammed paper. PAPER JAM OPEN LEFT COVER WARNING There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside the machine, as this may result in burns or electrical shock.
Page 276 If you see the jammed paper, remove it. If you cannot remove it, proceed to step 2. Press the button on the left cover of the main unit, and open the left cover. Push down the green fixing lever. Clearing Paper Jams 8-29...
Page 277 CAUTION The parts located around the exit slot guide and the fixing unit are subject to high temperature. When removing jammed paper, take care not to touch anything in this area except the lever. Holding the green knob, lift the inner guide. Remove any jammed paper.
Page 278 Push up the green fixing lever. Place your hand where the hand symbol is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. CAUTION When closing the left cover, be careful not to get your fingers caught, as this may result in personal injury.
Page 279: Clearing Staple Jams
Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. Finisher-U1 (Optional) If the machine does not staple even though you have set the staple mode, staple jams may have occurred in the optional Finisher-U1. Follow the procedure described below to remove jammed staples.
Page 280 Push down the tab of the staple case. Remove all of the staples that slide from the staple case. Return the tab of the staple case to its original position. Clearing Staple Jams 8-33...
Page 281 Push the staple case back firmly into the finisher. Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. 8-34 Clearing Staple Jams...
Page 282: List Of Error Messages
List of Error Messages Self-Diagnostic Display The machine is equipped with a self-diagnostic function. Self-diagnostic (error) messages appear on the LCD display when: • printing cannot be performed because of an operational error. • you need to make a decision or take some action during scanning or printing. CHANGE PAPERSIZE Cause It is possible that the paper size detected automatically by the paper drawer...
Page 283 Close the paper drawer’s left cover. DATA ERROR Cause The machine may have trouble. Remedy Contact your local authorized Canon dealer. DOCUMENT TOO LONG Cause You have tried to copy an original that is too long for using the feeder. Remedy Scan it on the platen glass.
Page 284 FINISHER PAPER JAM/OPEN LEFT COVER Cause Paper jam has occurred in the finisher. Remedy Open the left cover and check for jammed paper. INITIALIZING... Cause This message is displayed when the main power is turned ON. Remedy Wait until the message disappears. LOAD PAPER Cause The paper drawer is out of paper, or not inserted correctly.
Page 285 OUT OF STAPLES/REPLACE STAPLE CART. Cause There are only few staples remaining in the staple cartridge. Remedy Replace the staple cartridge. OUT OF TONER/CHANGE TONER Cause The toner cartridge has run out of toner. Remedy Replace the toner cartridge. OUTPUT TRAY FULL Cause The output tray is full of paper.
Page 286 The printouts are simply collated without stapling. If necessary, reduce the number of pages in the document and print again. WASTE TONER FULL Cause The drum unit is filled with waste toner. Remedy Contact your local authorized Canon dealer. List of Error Messages 8-39...
Page 287: Service Call Message
• • E052 E355 E716 Contacting Your Local Authorized Canon Dealer If a malfunction occurs and the machine cannot operate normally, service call messages appear on the LCD display. Follow the procedure described below to solve the problem. WARNING Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
Page 288 Turn OFF the main power. ❑ Disconnect the power cord from the wall outlet. NOTE When contacting your local authorized Canon dealer, check the following: - Model name - Problem and status of the machine - Error code on the LCD display...
Page 289: Appendix
Appendix CHAPTER This chapter provides the specifications of the main unit and the optional equipment, and other useful information. Report Samples ............9-2 User’s Data List .
Page 290: Report Samples
Report Samples User’s Data List Department ID List Report Samples...
Page 291: Activity Report
Activity Report One-Touch Speed Dialing List One-Touch Speed Dialing List (Detailed) Report Samples...
Page 292: Coded Speed Dialing List
Coded Speed Dialing List Coded Speed Dialing List (Detailed) Group Dial List Report Samples...
Page 293: Specifications
Specifications Specifications are subject to change without notice for product improvement or future release. Main Unit Item Specification Name Canon imageRUNNER 2020/2016 Type Desktop Platen type Stationary Photoconductive material OPC Copying system Indirect electrostatic copying Developing system Single component dry toner projection development...
Page 294 Item Specification Leading edge: 1/8" × 1/16" (3.0 mm ± 2.0 mm) Non-image areas Left side: 1/8" × 1/16" (3.0 mm ± 2.0 mm) When main power is turned ON: approx. 13 seconds *Activation time may vary depending on the conditions under Warm-up time which the machine is used.
Page 295: Feeder (Dadf-P1)
Item Specification Max power consumption 1.55 kW max. 24 1/2" × 25" × 26 1/4" [622 mm × 633.4 mm × 665.4 mm] (imageRUNNER 2020) Dimensions (W × D × H) 24 1/2" × 25" × 22 7/8" [622 mm × 633.4 mm × 580.4 mm] (imageRUNNER 2016) 40 1/8"...
Page 296: Cassette Feeding Module-J1
Cassette Feeding Module-J1 Item Specification Paper sizes 11" × 17", LGL, LTR, LTRR, STMT Paper capacity 250 sheets × 1 drawer (20 lb bond [80 g/m Power source From main unit Power consumption Approx. 3 W max. Dimensions (W × D × H) 22 7/8" × 22 3/8" × 4 5/8" (580.3 mm × 569.3 mm × 116.8 mm) Weight Approx.
Page 297: Finisher-U1
Finisher-U1 Item Specification Paper 17 lb to 32 lb bond (64 g/m to 128 g/m Standard type Non-collate LTR/STMT/STMTR: 770 sheets or 4" (100 mm) LTRR/LGL/11" × 17": 380 sheets or 2" (50 mm) Collate mode LTR: 770 sheets or 4" (100 mm) LTRR/LGL/11"...
Page 298: Duplex Unit-A1
Duplex Unit-A1 Item Specification Paper sizes 11" × 17", LGL, LTR, LTRR, STMT Paper weight 17 lb to 24 lb bond (64 g/m to 90 g/m Power source From main unit Power consumption Approx. 15 W max. Dimensions (W × D × H) 17 1/4" × 17 5/8" × 14 7/8" (437.2 mm × 448 mm × 378.3 mm) Weight Approx.
Page 299: Relationship Between Original Orientation And Preprinted Paper Output Chart
Relationship between Original Orientation and Preprinted Paper Output Chart Please use this chart when printing on preprinted paper (i.e., paper with logos). NOTE If you want to copy on the back side of preprinted paper, place the side you want to copy - face up when using a paper drawer - face down when using the stack bypass ■...
Page 300 ■ If You Do Not Want to Set the Staple Mode: Output Corner: Top Left Corner: Top Left Corner: Top Left Example Confidential Confidential Confidential Original/ Paper Orientation, LTRR 11" × 17", LGL Settings Orientation in paper drawer Confidential Confidential Preprinted side: Confidential Face up...
Page 301: Index
Index Activity Report, 5-47 Bond Paper, 2-24 Additional Finisher Tray-C1, 4-3, 4-11 Additional Functions Address Book Set., 5-9 Adjustment/Cleaning, 5-12 Common Settings, 5-3 Canceling a Job, 3-5 Copy Settings, 5-7 Card Reader-E1 Fax Settings, 5-8 About the Card Reader-E1, 4-3, 4-16 Printer Settings, 5-10 Department ID Management, 4-19 Report Settings, 5-13...
Page 302 Changing the Language Shown on the LCD Registering the Department ID, Password, and Display, 5-35 Page Limit, 6-9 Default Display after Auto Clear, 5-17 Specifying Department ID Management, 6-8 Displaying a Feeder Error Message Prompt, Device Information, 6-34 5-36 Different Paper Size, 7-7 Energy Consumption in the Sleep Mode, 5-26 Display Language, 5-35 Identifying the Type of Paper in a Paper Source,...
Page 303 Replacing the Staple Cartridge, 7-20 Specifications, 9-9 Finishing Modes, 4-12 Keys Used in This Manual, x Fixing Unit, 1-13, 8-6 Free Size, 2-14 Front Cover Finisher-U1, 4-11 Main Unit, 1-13 Labels, 2-24 Left Cover, 1-13 Loading Paper, 7-2 Paper Drawers, 7-2 Stack Bypass, 2-13 Group Finisher-U1, 4-12...
Page 304 Paper Drawer’s Left Cover, 1-13 Recycled Paper, 2-24 Paper Drawers Remote UI, 6-26 About the Paper Drawers, 1-12 Report Settings, 5-13 Adjusting a Paper Drawer to Hold a Different Reset Key, 1-14 Paper Size, 7-7 Restricting Access to Destinations, 6-28 Clearing Paper Jams, 8-9, 8-13 Restricting the USB Interface Port, 6-32 Loading Paper, 7-2...
Page 305 Staple Finisher-U1, 4-13 Start Key, 1-14 Unknown ID, 6-22 Stop Key, 1-14 User ID Management, 6-24 Symbols Used in This Manual, x User’s Data List, 5-51 System Configuration, 4-2 System Manager ID, 6-2 System Manager’s Name, 6-5 System Monitor, 3-3, 3-6 System Options, 4-5 System Password, 6-4 System Settings...
Page 306 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

This manual is also suitable for:

Imagerunner 2020

Canon IMAGERUNNER 2016 Reference Manual

Chapter 9 Appendix

Preface

How to Use this Manual

Operations and Terms Used in this Manual

Legal Notices

Important Safety Instructions

Chapter 1 Before You Start Using this Machine

Installation Location and Handling

Parts and Their Functions

Standby Display

Using the Menus and Control Panel Keys

Main Power and Control Panel Power

System Settings

Chapter 2 Basic Operations

What this Machine Can Do

Overview of the Imagerunner 2020/2016

Entering Characters

Entering the Department ID and Password

Making Prints Using the Stack Bypass

Multifunctional Operations

Available Paper Stock

Chapter 3 Checking and Canceling a Job

Checking the Counter

Checking Job Status

Canceling a Job

Chapter 4 Optional Equipment

System Configuration

Feeder (DADF-P1)

Platen Cover Type J

Finisher-U1

Inner 2 Way Tray-E1

Card Reader-E1

Cassette Feeding Module-J1/K1

Chapter 5 Customizing Settings

What Are Additional Functions

Additional Functions Settings Table

Specifying Common Settings

Timer Settings

Printing Reports

Chapter 6 System Manager Settings

Specifying the System Manager Settings

Department ID Management

Managing User Ids

Remote UI

Restricting Access to Destinations

Checking the TX/RX Log

Restricting the USB Interface Port

Device Information Settings

Chapter 7 Routine Maintenance

Paper Drawers

Feeder (DADF-P1) (Optional)

Replacing the Toner Cartridge

Replacing the Staple Cartridge

Routine Cleaning

Adjusting the Machine

Consumables

Chapter 8 Troubleshooting

Reducing the Frequency of Paper Jams

Clearing Paper Jams

Clearing Staple Jams

List of Error Messages

Service Call Message

Appendix

Report Samples

Specifications

Relationship between Original Orientation and Preprinted Paper Output Chart

Index

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