Report Trunk Abandon Data - Samsung OfficeServ 7000 Series Programming Manual

CHAPTER 2. MMC Programming

[415] REPORT TRUNK ABANDON DATA

Allows the system administrator or technician to enable or disable the reporting of
abandoned trunk line calls for which CLIP information has been collected on a per-trunk
basis. There are two options for this MMC:
No Option
0 REPORT: NO
1 REPORT: YES
DEFAULT DATA
ALL TRUNKS REPORT: YES
ACTION
1) Press Transfer button and enter 415.
Display shows:
2) Dial trunk number. (e.g., 705)
OR
Use Volume button to select trunk and press Right
Soft button to move cursor.
3) Dial 1 for YES or 0 for NO.
OR
Use Volume button to select option and press Right
Soft button to return to step 2.
4) Press Transfer button to save and exit.
OR
Press Speaker button to save and advance to next MMC.
RELATED ITEMS
MMC 725
2-134
Abandoned call records for incoming calls with CLIP information will not
be printed on SMDR or stored in the system call abandon list.
These records will continue to be stored in the station review list.
Abandoned call records for incoming calls with CLIP information will be
printed on SMDR and stored in the system call abandon list.
These records will also be stored in the station review list.
SMDR OPTIONS
Description
DISPLAY
[701] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:YES
[705] TRK ABNDN
REPORT:NO
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