Collect The Pre-Reboot Diagnostic Information From The Cdm-840 - Comtec CDM-840 Installation And Operation Manual

CDM-840 Remote Router
Appendix C
C.3

Collect the Pre-Reboot Diagnostic Information from the CDM-840

CAUTION – This procedure applies only to units running Firmware Version 1.6.2.6 or
newer .
Step To do this:
1 Confirm that the Interfaces are operational.
2 Enable diagnostic information display.
3 Collect log files.
4 Enable traffic logger.
5
Disable traffic logger.
End the Serial Interface text capture session.
Make sure to verify that you save the file to
6
your "temp" folder successfully before
rebooting.
You may now reboot the CDM-840 and proceed to C.4 Collect and Report the Post-Reboot
Diagnostic Information from the CDM-840.
Type this at the Serial Interface "->" prompt:
->info
->Shift 6 <cr>
->display_diag_info
Note: You may be prompted to press "enter" and press
"y <CR>" a few times.
->LoggerSnapshot
Wait 30 seconds.
->wan_dll_traffic_log_start()
Allow traffic to run for a brief period.
->wan_dll_traffic_log_stop()
->exit
Refer to your terminal emulator program User Guide or
Help feature.
C–4
MN-CDM840
Revision 3