Comtec CDM-840 Installation And Operation Manual page 224

CDM-840 Remote Router
Appendix C
2. Once you gather this initial pre-reboot information, you must reboot the CDM-840 to re-
initialize and restore service.
3. Once you collect the pre-reboot Serial Interface text capture file, and after the CDM-840
reboots, Sect. C.4 instructs you to you must retrieve the modem's onboard data collection
files via Ethernet connection, and transfer these files to your User PC:
•
The "cdm840slot0.xml" file, which contains the CDM-840 modem configuration
settings;
•
The "log0", "log1", and "log2" files, which contain debug information.
•
The "demodulator.log" and "modulator.log" files, which contain traffic information.
4. Assuming that your User PC is equipped with the appropriate Internet access and e-mail
capabilities (Internet Explorer, for example), you must e-mail these pre- and post-reboot
files to Comtech EF Data Product Support for evaluation.
C–2
MN-CDM840
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