Operation - Panasonic KX-NS1000 Installation Manual

7.1.3 Operation

7.1.3 Operation
Note
For devices connected to a PBX other than the KX-NS1000, refer to the Troubleshooting for that PBX.
PROBLEM
•
Cannot set the IP
address, subnet mask
address, and PBX IP
address to the IP-PT.
•
Cannot register the
IP-PT.
•
The IP-PT cannot
connect to the PBX.
•
Whenever you try to
make calls using a SIP
phone, a busy tone is
heard.
•
The IP-PT does not
ring.
•
Originating an outside
call, call transfer, or
conference cannot be
performed.
324 Installation Manual
PROBABLE CAUSE
•
An unusable value is
being set.
•
The necessary network
parameters are not set
to the IP-PT.
•
The wrong IP address,
subnet mask address,
PBX IP address, or
default gateway
address was entered.
•
The Ethernet cable is
not connected
correctly.
•
The DHCP server is not
active.
•
The status of the port
that the SIP phone is
connected to is Out of
Service.
•
The ringer volume is off.
•
The corresponding
flexible button does not
exist on the PT.
SOLUTION
•
Set an IP address within the valid range.
IP address of the IP-PT/PBX: "1.0.0.0" to
"223.255.255.255" Subnet mask address:
"0–255.0–255.0–255.0–255" (except
"0.0.0.0" and "255.255.255.255")
•
When not using the DHCP Server feature
or an external DHCP server, set the IP
address, subnet mask address, and enter
the PBX IP address. If necessary, also
enter the IP address of the default
gateway.
•
When using the DHCP Server feature or
an external DHCP server, enter the PBX
IP address.
•
Check each parameter and enter the
correct value.
•
Check the Ethernet cable connections.
•
Restart the external DHCP server.
•
Confirm whether the DHCP Server feature
is enabled.
•
Disable DHCP and re-enter settings as
appropriate.
•
Change the port status from Out of
Service to In Service using Web
Maintenance Console.
•
Turn on the ringer volume.
•
Programme the flexible button. Refer to
"2.21.1 Fixed Buttons" in the Feature
Guide.