Return Procedures - Hach ANATEL PAT700 Operator's Manual

PAT700 Total Organic Carbon Analyzer – Maintenance and Troubleshooting
• The instrument's serial number.
• Sample resistivity and temperature.
• Current and historical TOC data.
• Current and historical alarm codes.
• A setup printout.
• Process conductivity or resistivity and temperature.
• Current and historical calibration, validation and system suitability results.
• Any other significant changes in operating conditions.
If existing problems warrant equipment return, contact Hach Ultra Analytics, Inc. at:
Hach Ultra Analytics, Inc.
5600 Lindbergh Drive
Loveland, Colorado 80538
• U.S.A.Voice
• Toll free:
• FAX:
• Email:
Global Headquarters
Service Department
6, route de Compois, C.P. 212,
CH-1222 Vésenaz, Geneva, Switzerland
• Telephone:
• FAX:
• Website:

Return procedures

To return the Anatel PAT700 TOC Analyzer for service, first obtain a return material
authorization number (RA#). The RA# is necessary for any analyzer that requires repair or
calibration by an authorized service center. Include the RA# on the shipping label when the
analyzer is returned.
While the RA# process is described in this section, for the most up-to-date RA# process
information, including copies of all required forms, call Hach Ultra at 800.866.7889 or
+1 541.472.6500.
CAUTION
Chemical hazard! Failure to dispose of hazardous waste byproducts in accordance
with applicable regulations can cause exposure to poisonous chemicals, resulting in
severe environmental and property damage or personal injury. Adhere to applicable
local, state, and federal regulations to ensure proper disposal of hazardous waste
byproducts.
Anatel
+1 541.472.6500
1.800.866.8854 (USA/CA)
1.541.474.7414
6:00 AM to 5:00 PM Pacific Time Monday through Friday
TechSupportGP@hachultra.com
41.22.594.6400
41.22.594.6488
www.hachultra.com
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Operator Manual