Neopost IJ-70 User Manual
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Neopost IJ-70 User Manual

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IJ-70
FRANKING MACHINE
USER'S GUIDE
4142632R/B
24/09/2009
ORIG0263-01

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Summary of Contents for Neopost IJ-70

  • Page 1 IJ-70 FRANKING MACHINE USER'S GUIDE 4142632R/B 24/09/2009 ORIG0263-01...
  • Page 2 ON/OFF modem memory accessories pre-cut switch socket card label (rear) (rear) reader documentation dispenser area cover cover removable adjustable front conveyor graphic table keyboard rear side guide screen guide guide feed automatic franking platform feeder machine thickness adjustment blue button for postage 2 positions blue button cartridge...
  • Page 3 Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE. Neopost has implemented a program for the recycling of worn franking machines and ma- chines at the end of their lifetime. Contribute in a responsible way to the environmental pro- tection by consulting your retailer internet site, or by contacting him.
  • Page 4 Neopost Ireland Ltd Unit 16, Fonthill Retail & Industrial Park Dublin 22 Tel:1850 33 44 55 e-mail: Info @ neopost .ie web: www.neopost.ie 4142632R/B 24/09/2009 ORIG0263-04...
  • Page 5 Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group and, using ink jet technology, it will integrate into your working environment to enhance your mail processing operation.
  • Page 6 This will breach any Post Office licence agreement on the product and may result in the Post Office requesting Neopost to remove the product from use. No part of this document may be reproduced or transmitted in any form or by means, electronic or mechanical, for any purpose without the express written permission of Neopost Limited.
  • Page 7 STANDARD In order to comply with standard NFEN60950, this equipment should be connected to installations in accordance with the applicable building trade standards. As regards overcurrent pro- tection of the internal wiring, a two-pole 5 amp protection is required. This equipment is in accordance with standard 55022, Class A.

  • Page 9: Table Of Contents

    TABLE OF CONTENTS GETTING STARTED ..........9 SECTION A: BASIC FUNCTIONS ...... 11 1. OVERALL PRESENTATION ..........13 1.1 Overview ..............13 1.1.1 Overall view (franking machine and optional feeder) ............13 1.1.2 Overall inside view ......... 14 1.1.3 Screen and keyboard ........15 1.2 Installation ..............
  • Page 10 3.2 Operation with an external weighing platform ..36 3.2.1 Standard Mode ..........36 3.2.2 Differential Weighing Mode ......37 3.3 Operation with an external scale ......40 4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 41 4.1 Entering postage value ........... 41 4.1.1 Manually ............
  • Page 11 2. JOB MEMORY SAVING ............63 2.1 Storing in user memory "0" ........63 2.2 Recalling memories ..........63 3. REPORT PRINTING ............64 3.1 Operating mode ............. 64 3.2 Batch Registers ............65 3.3 Automatic Call List ..........66 3.4 Active Feature List ..........
  • Page 12 SECTION C: MAINTENANCE ADVICE ....95 1. TROUBLE SHOOTING ............97 1.1 Misfeed ..............97 1.1.1 In the feeder ........... 97 1.1.2 In the franking machine ........97 1.1.3 In the dynamic scale ........99 1.2 Problems: machine and feeder ......100 1.3 Problem: dynamic scale ........

  • Page 13: Getting Started

    GETTING STARTED 1 Switch on the machine; 2 Enter your PIN number using the numeric keys and validate by pressing (see "Specifications" for initial access code); 3 Enter the franking value using the numeric keys; 4 Place an envelope on the feed platform; START 5 Press STOP...
  • Page 14 Special icons Signals an essential piece of information that cannot be missed. Signals an important issue. Indicates an interesting idea or trick Illustration through an example...

  • Page 15: Section A: Basic Functions

    SECTION A: BASIC FUNCTIONS OVERALL PRESENTATION ..........13 Overview 1.1.1 Overall view (franking machine and optional feeder) 1.1.2 Overall inside view 1.1.3 Screen and keyboard Installation 1.2.1 Preparation of the franking machine 1.2.2 Installation with the feed platform 1.2.3 Installation of the automatic feeder (optional) 18 1.2.4 Installation of the dynamic scale (optional) 1.2.5...
  • Page 16 Mail processing 4.2.1 Envelopes with Autofeed Sealer (except batch mode) 4.2.2 Envelopes with dynamic scale in batch mode 44 4.2.3 With the feed platform alone 4.2.4 Labels MODIFICATION OF THE IMPRINT ........46 USING DEPARTMENTS ........... 4 8 CREDIFON RECREDITING ..........4 9 Remote credit setting Application for a new Credifon PIN Credifon Credit Controls...

  • Page 17: Overall Presentation

    OVERALL PRESENTATION 1.1 Overview 1.1.1 Overall view (franking machine and optional feeder) accessories pre-cut ON/OFF modem memory documentation label switch socket card area dispenser (rear) (rear) reader cover cover removable adjustable front conveyor graphic table keyboard rear side guide screen guide guide feed...

  • Page 18: Overall Inside View

    1.1.2 Overall inside view blue button for removable conveyor release postage water tank device cartridge meter thickness adjustment label dispenser flap 2 positions blue button: (left) : up to 8 mm (right) : from 8 to 16 mm without the dynamic scale and from 8 to 12 mm with the dynamic scale Overall presentation...

  • Page 19: Screen And Keyboard

    1.1.3 Screen and keyboard print mini offset postage dynamic text advertisement value scale 0000 XX - XX - XX Low Postage RATE_NAME1 DEPT123456 MARKET DES 1235,012 RATE DEPT SCALE IMPRNT NEXT user warning date moistener label definable message parameter 0000 XX - XX - XX RATE_NAME1 Low Postage...
  • Page 20 : locking and standby mode : access to memories (storing into memories and memory recall) : label mode selection : reset postage value START : switching on/off envelope or label feed. STOP : numeric entry keys : validating a selection : return to previous menu with no validation ESCAPE : return to user mode (from supervisor mode)

  • Page 21: Installation

    1.2 Installation 1.2.1 Preparation of the franking machine The franking machine should be installed on a flat horizontal surface. Allow sufficient free space as follows: - above the machine to enable the opening of the covers - at the rear for the machine cooling. With the ON/OFF switch in the “...

  • Page 22: Installation Of The Automatic Feeder (Optional)

    1.2.3 Installation of the automatic feeder (optional) - Align the feeder with the franking machine; - Push the feeder towards the machine, taking care to keep the centering pin aligned as indicated; - Thread the feeder screw into the franking machine. Then, using the knob, push and screw to lock (if the two devices are not closing properly, slightly rotate the gear protruding from the feeder and repeat the operation).

  • Page 23: Installation Of The Dynamic Scale (Optional)

    1.2.4 Installation of the dynamic scale (optional) The equipment including a dynamic scale (the whole system representing approximately 55 kg) requires the use of a steady and rigid table, in order to prevent any weighing problem.Be sure not to install the machine in an area exposed to the sunlight or to draughts - Align the dynamic scale with the franking machine;...
  • Page 24 tightening knob centering pin (on the side) (gear) - Assemble the feed platform with the feeder as indicated: Whole configuration If the whole system needs to be moved manually, the franking machine, the dynamic scale, the feeder and the platform should be separated from one another. If the machine is to be moved using any mechanical equipment, please, contact customer service.

  • Page 25: Connections At The Rear Of The Units

    Do not apply pressure on the dynamic scale tray. 1.2.5 Connections at the rear of the units Connections at the rear of the franking machine Optional Main Connector - PC Port 2 - Scanner - Scale Scale - Weighing Platform - Remote Control be sure to install the black...
  • Page 26 Connections with a feeder The feeder will automatically be switched on at the same time as the franking machine. Feeder connection cable AC power outlet Connections with a feeder and a dynamic scale The feeder and the dynamic scale will automatically be switched on at the same time as the franking machine.

  • Page 27: Ink Cartridge

    1.2.6 Ink cartridge The message “ink low” is displayed when less than approximately 7,000 imprints can be printed with the installed ink cartridge. You are strongly recommended to replace the ink cartridge when the message “ink very low” is displayed. When the message “inker empty”...

  • Page 28: Installation Of The Weighing Platform

    1.2.7 Installation of the Weighing Platform INSTALLATION ON SERIAL PORTS The abbreviation WP stands for Weighing Platform. WP supported are "Easyweigh range" Weighing Platform. Port configuration: a Weighing platform can be connected on all serial ports. WP ACTIVATION CODE SETUP "WP SETUP"...
  • Page 29 WP SETUP 0000000 LICENCE NUMBER : GEO CODE : 10528 SERIAL NUMBER 123456789 RETAIL POSTAL ROUNDING MODE DIFF WEIGH : 5Kg CAPACITY : 5Kgm ESCAPE HOME MODIFY RESET - Select the Licence Number using key - Enter the Licence Number for Weigh Mode and/or DifferentialWeighing.

  • Page 30: Envelope Feeding

    1.3 Envelope feeding 1.3.1 With the feeder - Fan the envelopes to separate them - Bevel the edge of the stack - Place the envelopes on the feed platform, with their upper edge resting against the side guide. - Ensure that the envelopes are stacked along the side and front guides.
  • Page 31 - It is possible to set to 90° a few large size envelopes (240mm x 330mm approx.). - The guides may be retracted when required. - Do not mix sealed and non-sealed. - Arrange the mail according to the size (the largest letters beneath).

  • Page 32: With The Feed Platform Alone

    1.3.2 With the feed platform alone Place one envelope at a time on the platform, with its upper edge resting against the side guide and push the envelope towards the franking machine, until it is fed into the machine. 1.4 Label feeding - Open the flap (1) of the label dispenser.

  • Page 33: Filling Of The Removable Water Tank

    When there is no water left in the tank, the feeder and the franking machine can still be operated but no envelope sealing can be done. It is recommended to use Neopost sealing solution for optimal operation of your machine. Overall presentation...

  • Page 34: Envelope Moistening

    1.6 Envelope moistening Use the moistening for thin or medium letters in the A position. Press the key. In the moistening mode, the symbol SEAL is displayed on the screen. Do not insert sealed envelopes in the moistening mode: This might cause a jam. For productivity purpose, you can preset job memories including the mode (see section B, 2.1).
  • Page 35 START is pressed again. STOP In order to use the mailing machine alone, it is necessary to select OFF. If there are double envelopes, make sure that ON has not been selected. The timeouts are maintained (see Supervisor Mode in section B) but are not taken into account in inserter mode Overall presentation...

  • Page 36: Protection By An Access Code

    PROTECTION BY AN ACCESS CODE At power-up or when pressing a key if the machine is in the sleep mode, the screen prompts you to enter a 4-digit user code (only when access to the machine has been protected by the supervisor) PIN NUMBER ? **** ESCAPE...

  • Page 37: Using A Scale

    USING A SCALE DEFAULT SCALE SELECTION OF DYNAMIC SCALE OR WP From the main menu, it is possible to select, in supervisor mode, the default Scale method of weighing (Dynamic scale or WP in the case where both are connected), by pressing SCALE 1 DYNAMIC SCALE DEFAULT SCALE...
  • Page 38 MANAGEMENT OF SCALES In the main screen, in user mode, press ; the screen SCALE below is displayed: 1 DYNAMIC WEIGHING OFF WEIGHING MODE 2 DYNAMIC WEIGHING ON 3 DYNAMIC BATCH 4 WP STANDARD 5 WP DIFFERENTIAL WEIGHING HOME Select the scale (WP or Dynamic Scale). SCALE ICONS Dynamic Scale Weighing mode Dynamic Scale Batch mode...

  • Page 39: Using Dynamic Scale

    3.1 Using dynamic scale In the main screen, in user mode, press ; the screen SCALE below is displayed: 1 DYNAMIC WEIGHING OFF WEIGHING MODE 2 DYNAMIC WEIGHING ON 3 DYNAMIC BATCH 4 WP STANDARD 5 WP DIFFERENTIAL WEIGHING HOME Select one of the 3 modes using keys validate by pressing 3.1.1 Dynamic scale OFF mode...

  • Page 40: Dynamic Batch Mode

    3.1.3 Dynamic batch mode The displayed icon is This mode allows to print a whole envelope series at the same value, weighing only the first one. After validation, the whole envelope series is printed at the defined value, at highest speed. A new envelope is weighed each time the motor has stopped and START the key...

  • Page 41: Differential Weighing Mode

    key resets the weighing platform weight to zero. This WPZERO operation should be processed with no weight on the WP platform. 0000 XX . XX . XX Low Postage RATE_NAME1 0 kg 0 g DEPT123456 MARKET DES 1235,012 WPZERO MENU SCALE IMPRNT SUPERV...
  • Page 42 0000 INFO XX . XX . XX REMOVE ALL ITEMS ON WP RATE_NAME1 AND PRESS OK 0 LB 0.0 OZ DEPT123456 MARKET DES 1235,012 - Remove all items on WP and press 0000 INFO XX . XX . XX RATE_NAME1 ZEROING IN PROGRESS 0 LB 0.0 OZ DEPT123456 MARKET...
  • Page 43 REMOVE ONE ITEM FROM WP OR ADD ITEMS PRESS ESC TO EXIT RATENAME1 0027 WGH 20 g DEPT123456 MARKET EXIT RATE When you remove one item (Envelope or parcel) the weight of the removed item and associated rate is displayed on the screen. Select the rate.

  • Page 44: Operation With An External Scale

    Check if it is the last item to print. 3.3 Operation with an external scale The IJ 70 can be connected to an external Neopost scale to select the desired mail service. Place the letter to be weighed on the scale and select the mail service.

  • Page 45: Entering Postage Value And Mail Processing

    ENTERING POSTAGE VALUE MAIL PROCESSING 4.1 Entering postage value 4.1.1 Manually Press key if a value different from zero is displayed and enter the postage value required, using the numeric keys. In case of error, press . When a dynamic scale is present, mode transport should be selected to print on envelope.
  • Page 46 - Select a rate configuration from both the user’s configuration and the configurations predefined by the supervisor, using arrows provides details on the MORE rate configuration selected). - Press on to confirm. To modify a configuration: The USER RATE configuration may be modified by the user. Other configurations should be modified by the supervisor.

  • Page 47: Mail Processing

    Select the mail type desired and confirm by pressing on - if DESTINATION is selected: the list of available destinations appears. Select the desired destination and confirm by pressing - if SERVICES is selected: the list of the associated services appears;...

  • Page 48: Envelopes With Dynamic Scale In Batch Mode

    4.2.2 Envelopes with dynamic scale in batch mode - Place an envelope or a stack of envelopes on the feed platform START and press key : the first envelope is weighed. The rate STOP calculator defines the corresponding value and displays it. - Press to confirm (or to cancel).
  • Page 49 required number of labels at the displayed value. START For a single label, simply press and then STOP Entering Postage Value and Mail Processing...

  • Page 50: Modification Of The Imprint

    MODIFICATION OF THE IMPRINT menu is used to modify the setup of the imprint by IMPRNT selecting: - the date; - the slogan; - the text; - the mini die; - the print offset (for thick items). To allow a quicker access, the supervisor may store configurations in memories M1 to M9.
  • Page 51 - Press the key, in order to display the available LIST options. - Select the date required, using keys or by pressing directly the numeric keys corresponding to the number of postdating days. To confirm and return to the previous screen, press on 200 DATE OFF DATE 100 DAY OFF...

  • Page 52: Using Departments

    USING DEPARTMENTS - In order to use departments, the supervisor must have selected first the department mode (see paragraph "Defining departments" in section B). - The machine is supplied with DEPT OFF. In order to use departments, select DEPT ON in supervisor mode. An expenditure value and a number of cycles may be assigned to a department selected from a list, as described below.

  • Page 53: Credifon Recrediting

    CREDIFON RECREDITING 7.1 Remote credit setting Credit may be purchased from An Post, using the Credifon re- setting system, in units of €1, minimum €50.00, maximum €20,000 up to a maximum of €20,000 on the machine. The default maxi- mum credit limit will be set at €1000 unless you request a higher or lower limit.

  • Page 54: Application For A New Credifon Pin

    If you lose or forget your Credifon PIN you must apply for a new PIN in writing on your company headed paper to the following address: Neopost Ireland Ltd - Credifon Account Unit 16 Fonthill Retail & Industrial Park Fonthill Road...

  • Page 55: Credifon Credit Controls

    When you receive your new Credifon PIN, keep it in a safe place and separate from your Credifon Meter. For other Credifon queries, Telephone +353(0)16250900. 7.3 Credifon Credit Controls Credifon is a uniquely flexible system designed to meet your company’s needs. If credit for your franking machine is paid for by Direct Debit payments, then you will automatically receive a credit limit of €1000.00.

  • Page 56: Pc Connection For Mailmanager

    PC CONNECTION FOR MAILMANAGER (PC MAIL ACCOUNTING) The Franking machine can be connected to a PC incorporating Mail Accounting software, MailManager, which compiles the franking data sent by the franking machine. When switching on the franking machine, MailManager is automatically activated on the PC and the following screen is displayed on the franking machine: PC DEPARTMENT PC DEPT NUM...
  • Page 57 Be aware that the PC should be on and MailManager open before the franking machine is switched on. The postal service, department number and franking type (label or envelope) can be selected from the scale. In case of a connection problem between the franking machine and the PC, the franking machine will display the following mes- sage: M259 PC LIN K ERROR...

  • Page 59: Section B: Advanced Functions

    SECTION B: ADVANCED FUNCTIONS FURTHER FUNCTIONS ............ 57 Pass through (Seal Only) mode Dater mode Mailing machine general configuration Ceadunas Imprint mode Configuration of the main screen display JOB MEMORY SAVING ........... 63 Storing in user memory "0" Recalling memories REPORT PRINTING ............

  • Page 61: Further Functions

    FURTHER FUNCTIONS 1.1 Pass through (Seal Only) mode - Select , the screen below will appear: IMPRNT TEXT SLOGAN MODE FRACTIONAL XX-XX-XX LIST HOME TAPE - Select MODE with , then , the screen below LIST will appear: IMPRINT MODE 0 NORMAL 1 PASS THROUGH 2 MESSAGE...

  • Page 62: Dater Mode

    1.2 Dater mode - Select , the screen below will appear: IMPRNT TEXT SLOGAN MODE XX.XX.XX HOME LABEL LIST - Select MODE with , then , the screen below LIST will appear: IMPRINT MODE 0 NORMAL 1 PASS THROUGH 2 MESSAGE 3 DATER 4 CEADUNAS ESCAPE...

  • Page 63: Mailing Machine General Configuration

    1.3 Mailing machine general configuration The following parameters may be set up: - the language, - the buzzer, activated in case of error and/or when pressing a key, - the display screen contrast, - the labels selection. - In the main screen press on key , and select USER MENU SETUP using keys...

  • Page 64: Ceadunas Imprint Mode

    Following approval by An Post and the granting of a Cedunas Licence for your company, this function can be installed on your IJ70 machine. You will then be able to print your approved Ceadunas Licence Logo. For further information on this function, please contact Neopost directl at 01-6250900. IMPRINT MODE...

  • Page 65: Configuration Of The Main Screen Display

    1.5 Configuration of the main screen display After selecting menu “ DISPLAY SETUP", the following is displayed: DISPLAY SETUP 1 ASCENDING 1 ASCENDING 2 TOTAL ITEMS 3 POSTAL ITEMS 4 DEPT NAME 5 DEPT ASCENDING 6 DEPT ITEMS 7 BATCH ASCENDING HOME and the next menu is: DISPLAY SETUP...
  • Page 66 Abbreviations table TOTE ........TOT TOTAL ITEMS ....... TOI POSTAL ITEMS..... POI DEPT NAME ......DEPT DEPT TOTE ......DTO DEPT ITEMS ......DIT BATCH TOTE ......BTO BATCH ITEMS....... BIT PASS THRU ITEMS ....PTH MESSAGE ITEMS ....MES DATER ITEMS.......

  • Page 67: Job Memory Saving

    JOB MEMORY SAVING 2.1 Storing in user memory "0" After selections have been made (postage value, advertisement slogan, mail class die, moistening, shift, etc.) it is possible to take a “software snapshot” of the machine status. To do so, press key twice.

  • Page 68: Report Printing

    REPORT PRINTING Various reports (or statements) may be printed on a printer, on labels, or sent to a PC. 3.1 Operating mode - Select in the main menu. The machine indicates REPORT whether it is in the label, printer or PC mode and the below menu is displayed: 1 GENERAL REGISTERS REPORTS...

  • Page 69: Batch Registers

    - Press : the reports will be automatically printed out PRINT (press if there is more than one page). NEXT 3.2 Batch Registers Select REPORTS in the main menu, then BATCH REGISTERS to view counters for items processed: BATCH REGISTER ITEMS ASCENDING BATCH REGTRS...

  • Page 70: Automatic Call List

    Select a batch register using key ; then, when pushing on , the selected batch register is reset to zero. RESET For machines using multiple meters, the batch registers are automatically reset each time the meter is changed. 3.3 Automatic Call List - Select the AUTOMATIC CALL LIST menu to view counters for items processed: AUTOMATIC CALL LIST...

  • Page 71: Modules Details

    Modules Details - Select the MODULES DETAILS menu to view counters for items processed: MODULES DETAILS MODULE SWVER SERIALS # CYCLE METER 30.11 123456789012 BASE 1.00.f 123456789012 12346 12347 RATE 04.07B ESCAPE PRINT PREV NEXT - Select to view the reference data: REFERENCE DATA MODULE SW PART NB BOARD PART NB...
  • Page 72 This table can be uploaded to OLS server; at the end of the call, if no error occurred during the log upload, the table will be deleted. The table can be deleted too by user on the report screen after confirmation.

  • Page 73: Activity History Report

    Activity History Report - Select the ACTIVITY HISTORY REPORT menu to view for items processed: ACTIVITY HISTORY # # T REASON CALL CALL DATE AND TIME M STATISTICS UPLOAD MM/DD/YYYY HH:MM M STATISTICS UPLOAD MM/DD/YYYY HH:MM A GENERIC MM/DD/YYYY HH:MM A GENERIC MM/DD/YYYY HH:MM ESCAPE...

  • Page 74: Supervisor Mode

    SUPERVISOR MODE Under this mode, the Supervisor can access all the machine functions, except postage printing. The scrolling procedure from screen to screen is the same as in the user mode, except that the supervisor mode includes a number of extra configuration function keys.
  • Page 75 From the main screen press on key . The main menu in MENU the supervisor mode will appear: MENUS 0 USER SETUP 1 SUPERV. SETUP 2 DISPLAY SETUP 3 DEPARTMENTS 4 PRINT INKER SERVICING 5 REPORTS 6 WP SETUP HOME CLEAN then (by pressing 7 INK INFORMATION...
  • Page 76 On the screens, the default values are signalled by a tick "✔". To change a default value, select a new value and press key. DEFLT The "✔" checkmark moves to indicate the new selection. Selecting a value as a , means that it will be active DEFLT when the mail machine is powered on or returns from sleep mode.

  • Page 77: User Setup (In Supervisor Mode)

    SLOGAN MODIF ACTIVE NOT ACTIVE STATUS STATUS NAME MARKETING NUMBER EXIST ESCAPE MODIFY LOAD Select by simply using keys ACTIVE . Validate with MODIFY Principle for making a mail class die or text message active is the same as for advertisement slogan. 4.2 User setup (in supervisor mode) When pressing "USER SETUP"...

  • Page 78: Supervisor Setup

    4.3 Supervisor setup When selecting "SUPERVISOR SETUP" (after entering in supervisor mode), the screen below appears: SUPERV SETUP 1 SECURITY 1 SECURITY 2 TIME 3 TIMEOUT 4 ROLL PAPER DENSITY 5 LOAD RATE 6 DYNAMIC SCALE TESTS 7 SERIAL PORT SETUP HOME 4.3.1 Security After selecting “SECURITY”...

  • Page 79: Time

    - PC ABSENT MODE : when active, it will allow the machine to process mailing connected to a PC managing mailing accounts, even if a connection problem happens between the machine and the PC. Press to validate all the selections. DEFINING THE HIGH VALUE THRESLD In the "SECURITY"...

  • Page 80: Timeout

    4.3.3 Timeout After selecting "TIME OUT" in the main supervisor menu, the below screen is displayed: TIMEOUT (SEC.) START(10 - 9999) 0015 STOP(1 - 9999) 0005 STANDBY(1 - 9999) 0120 SLEEP(30 - 9999) 0240 ESCAPE MODIFY The next delays are determined by the supervisor (between 0 and 3600 seconds, with increments of 1 second) and are expressed in seconds: - START: waiting time for the first document with the transport...

  • Page 81: Load Rate

    4.3.4 Load rate (using memory card) - Select the menu "LOAD RATE" in the main supervisor menu. - Insert the memory card into the reader, on the right side of the machine; - Press to initiate the downloading operation. INFO LOADING IN PROGRESS then: INFO...

  • Page 82: Serial Port Setup

    4.3.6 Serial port setup This feature allows the Supervisor set up and define which external unit (e.g. SCALE or SCANNER) is connected to a port. When selecting "SERIAL PORT SETUP", the following is displayed: This function should only be used at the technical departments request.

  • Page 83: Departments

    4.5 Departments After selecting "DEPT" in the main supervisor menu, the following menu is displayed: 1 MARKETING OPEN DEPARTMENTS 1 DEPT001 2 DIRECTION 3 DESIGN 4 RESEARCH 5 D005 REPORT ON 6 D12 LABEL HOME MODIFY SETUP After selecting a department using keys by pressing directly the numeric key corresponding to the selection), when pressing key from the above screen,...
  • Page 84 To clear all the registers, select in the main SETUP DEPARTMENT menu: DEPARTMENT SETUP DEPARTMENT ESCAPE RESET Then, press key and press to confirm. RESET DEPARTMENT : is used to enable the department mode. When this mode is activated, the DEPARTMENT menu is displayed on the main screen.

  • Page 85: Print Inker Servicing

    4.6 Print inker servicing - From the main menu, select "PRINT INKER SERVICING"; the screen displays: PRINT INKER SERVICING ALIGN. HOME CLEAN PRINT - Load short labels (in preference) and select ; the PRINT machine prints a test impression: In order to adjust the alignment, select the letter corresponding to the straightest vertical line (letter F in the above example), then press to confirm.
  • Page 86 then (pressing key SUPERV REPORTS 12 ACTIVITY ERROR LIST 13 ACITIVITY HISTORY 14 AUTOMATIC CALL LIST REPORT ON LABEL HOME SETUP Like in user mode, it is possible to select the label, roll tape or printer (a printer using the optional I/O board is connected to the machine);...

  • Page 87: Ink Information

    4.8 Ink information Select "INK INFORMATION" from the main supervisor menu list: HEADSET 100% CONSUMED :XX % COLOUR :RED STATUS :READY FIRST DATE USED 10/29/2004 MENU See "Ordering Supplies" section for information on re- placement Ink cartridge. 4.9 Recredit services The telephone number of An Post credit re-setting centre is stored in the franking machine.
  • Page 88 POSTAL CONNECTION SETUP PREFIX TELEPHONE # 123456 DIALTONE LOW POSTAGE THRESHOLD ESCAPE MODIFY To add or to modify a number, press and enter MODIFY a number using the numeric keys. Confirm with It may be necessary to enter a pause between the outside line digit and the new telephone number: add a "...

  • Page 89: Online Services

    4.10 Online services See the "Online services" guide. 4.11 Load an advertisement slogan or a mini die Principle for downloading an advertisement slogan or a mini die is the same. - From the main menu, select "SLOGAN" using key IMPRNT , then by pressing ;...

  • Page 90: Rate Configuration

    INFO LOADING SUCCESSFUL - Press - The downloaded slogan is now accessible in SLOGAN menu in user mode. 4.12 Rate configuration To set a predefined rate configuration as a default parameter, see paragraph 4.1 "Enabling the supervisor mode" in this section. To modify the name (except for "user rate") or the characteristics of a predefined rate configuration, the procedure is the same as in the user mode, followed by...

  • Page 91: Programming Memories 1 To 9

    0 DYNAMIC SCALE DEFAULT SCALE 1 WEIGHING PLATFORM HOME DEFLT - Select DYNAMIC SCALE and press 0 DYNAMIC WEIGHING OFF DYNAMIC SCALE MODE 1 DYNAMIC WEIGHING ON 2 DYNAMIC BATCH ESCAPE H.A. DEFLT - Press on key , the below screen appears: H.A.
  • Page 92 0000 XX . XX . XX Low Postage Low Postage RATE_NAME1 DEPT123456 MARKET DES 1235,012 RATE DEPT SCALE IMPRNT NEXT - To select a memory to be configured, press key in order to display the memory list: JOB MEMORIES 0 USER JOB MEMORY 1 MARKETING 2 MODEM INFORMATION 3 DESIGN...
  • Page 93 JOB MEMORIES 0 USER JOB MEMORY 1 MARKETING 2 MODEM INFORMATION 3 DESIGN 4 M4 4 M4 5 M5 HOME MOFIFY STORE - Press to validate the memory; the screen displays: STORE CONFIRM SETUP OF JOB MEMORY X ESCAPE or (if the memory "X" is already used): CONFIRM OVERWRITING OF JOB MEMORY X ESCAPE...

  • Page 94: Text Modification

    DEPARTMENT IN JOB MEMORY: YES OR NO - press to validate the department previously selected. You will keep a software snapshot of the machine status before returning to the initial screen. 4.15 Text modification From the main menu, press , select the text area and IMPRNT press LIST...

  • Page 95: Pc Connection Recovery Mode

    FREE TEXT INK JET _ ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 -#@/.:* ESCAPE NEXT - Use the arrow keys to move the cursor to the character to be defined: - key to select highlighted character and move to NEXT the next position in name. - key is used to backspace (with deletion).
  • Page 96 To switch the system to Recovery Mode (PC absent mode) After the M261 error code message, the following screen will show: PIN NUMBER ? ESCAPE - The supervisor PIN number must be entered, then press - Then select “1 SECURITY”. SUPERV.

  • Page 97: Exiting The Supervisor Mode

    mode. When the PC connection is re-established, the franking machine will automatically switch back to PC ABSENT MODE LOCKED. When in PC (absent) Mode ACTIVE, the franking machine can operate even though the PC connection (and MailManager) indicates a connection problem between the franking machine and the PC.

  • Page 99: Section C: Maintenance Advice

    SECTION C: MAINTENANCE ADVICE TROUBLE SHOOTING ............. 97 Misfeed 1.1.1 In the feeder 1.1.2 In the franking machine 1.1.3 In the dynamic scale Problems: machine and feeder Problem: dynamic scale Error codes GENERAL MAINTENANCE ..........105 Replacement of the brush and moistening sponges 105 Cleaning of the rollers Cleaning the ink cartridge Replacing the envelope pressure units...

  • Page 101: Trouble Shooting

    TROUBLE SHOOTING 1.1 Misfeed 1.1.1 In the feeder - Open the feeder cover, - Unlock the conveyor (central blue button) and lift it, - Carefully remove the misfed envelopes, - Press the conveyor to put it in place again, - Shut the cover. 1.1.2 In the franking machine - With the thumb, pull the handle located on the right side of...
  • Page 102 - Then the drawer is fully open - After the misfeed has been cleared, firmly push the whole assembly into the machine. Trouble shooting...

  • Page 103: In The Dynamic Scale

    1.1.3 In the dynamic scale In the event of a jam under the conveyor - Open the cover of the dynamic scale; - Press the handle on the left side in order to raise the conveyor; jammed envelope - Remove the envelope jammed; - Release the handle to restore the conveyor to its position;...

  • Page 104: Problems: Machine And Feeder

    1.2 Problems: machine and feeder PROBLEM SOLUTION The machine cannot get Check the power cord and the started. connection. The printer does not - Is it switched on? Is it connected? operate. - Is the printer mode selected in the SETUP menu? The feeder does not Make sure that it is properly operate.
  • Page 105 PROBLEM SOLUTION Poor printing quality - See paragraph "Cleaning the ink cartridge". - Make sure that the side drawer is properly closed. Envelopes are being - Make sure that the side drawer stained by machine is properly closed. - Clean rollers (see “General maintenance”...
  • Page 106 PROBLEM SOLUTION Labels are not properly fed. - Avoid leaving the labels too long in the machine. - Avoid placing too many labels in the dispenser (70 max.) The scale does not Make sure that it is properly communicate with the connected (see page 21).

  • Page 107: Problem: Dynamic Scale

    1.3 Problem: dynamic scale Message: S105 Oversize sensor error. Clear and clean window under dynamic scale unjam handle. window oversize sensor Trouble shooting 103...

  • Page 108: Error Codes

    1.4 Error codes Codes Solutions M258 Information message: the franking machine operates in Recovery Mode. The PC is not counting. The PC mode is ACTIVE in Supervisor Mode (and also in Service Mode). M259 Check that the PC is on. Check the PC connection.

  • Page 109: General Maintenance

    GENERAL MAINTENANCE 2.1 Replacement of the brush and moistening sponges - Switch off the franking machine; - Separate the feeder from the franking machine; - Unlock the conveyor (central blue button) and lift it; - To remove the brush, raise it and lightly pull it. - To remove the sponges, take off the metal sponge retainer.

  • Page 110: Cleaning Of The Rollers

    2.2 Cleaning of the rollers Shift the machine sideways by releasing handle (see section 1.1). rollers Clean the rollers with a damp cloth. General Maintenance...

  • Page 111: Cleaning The Ink Cartridge

    2.3 Cleaning the ink cartridge In case of poor printing quality: - Press key , in order to run a cleaning cycle for the ink CLEAN cartridge. - If running a cleaning cycle for the print head is not enough, remove the ink cartridge (see paragrah "Ink cartridge "...

  • Page 112: Replacing The Envelope Pressure Units (Dynamic Scale)

    2.4 Replacing the envelope pressure units (dynamic scale) - Squeeze the pressure unit (1) at the position indicated and pull (2). - Insert the new pressure unit and drive it home. envelope pressure units Squeeze here on the envelope pressure unit to remove it.

  • Page 113: Removal Of The Postage Meter

    2.5 Removal of the postage meter - Switch off the franking machine, - Open the cover, - Hold the handle on the meter and pull it upwards General Maintenance 109...

  • Page 114: Specifications

    SPECIFICATIONS • Speed: - IJ70 in weighing mode* . : up to 5 100 items/hour - IJ70 only ...... : up to 9 000 items/hour * with dynamic scale •Ink cartridge capacity ..: 50000 imprints with indicium and town circle only •...
  • Page 115 • Steps in dynamic weighing mode: 1g • Label dimensions (pre-cut and self-adhesive) - Max. width ......: 40 mm - Min. length ......: 155 mm - Max. length ......: 215 mm • Power requirements - Power supply ..... : 230 V (+ 10%) 2 poles with earth (up to standards NFC15-100) - Frequency ......
  • Page 116 - Labels (length 215 mm) - Feeder sponge x3 - Feeder brush - Slogan memory card, - NEOSEAL or sealing solution Contact Neopost Direct Supplies for all the above items. Neopost Ireland Ltd Unit 16 Fonthill Retail & Industrial Park Fonthill Road Clondalkin...

  • Page 117: Index

    INDEX Access code 32 Entering postage value 41 Envelopes feeding 26 moistening 30 Batch mode 36 processing 43, 44 Batch Registers 65, 66 External scale 40 Brush replacement 105 External weighing platform 36 Cleaning of the rollers 106 Feed platform 17 Configuration 61 feed platform 17 Credifon...
  • Page 118 Label Scale feeding 28 connection 21 processing 44 Operation 40 Load rate table 77 Security 74 Low postage threshold 84 Serial port setup 78 Slogan change 46 Specifications 110 Sponges replacement 105 Mail processing 43 Supervisor mode 70 Memories Supervisor setup 74 programming 63, 87 recalling 63 user memory 63...
  • Page 119 FURTHER ASSISTANCE Contact Neopost for further assistance if you have problems in operating the machine: Tel: +353 016250900...

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