Other Parameters-Call Hold - Panasonic KX-TVP200 Installation Manual

Voice processing system
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Table B-31
Parameter
System
External
Message
Delivery
Duration Time
Company's
Telephone No.

Other Parameters-Call Hold

To access the proper menu for Call Hold, follow the menu path as shown:
System Administration Top Menu-1-5-7-5
Table B-32
Parameter
Call Hold Mode 1. Disable
Call Queuing
Announcement
Mode
Call Retrieval
Announcement
Timing
B6 SYSTEM ADMINISTRATION—SYSTEM PARAMETER SETTINGS
Value Range
(Default)
1-9 min
Specifies the maximum telephone connect time allowed
(3)
for an external message delivery call to prevent excessive
telephone charges. Time begins counting when the
destination number answers the call. The VPS terminates
the call when it exceeds the specified length of time.
However, the VPS does not terminate a call until the
whole message is played even though the specified time
expires.
Up to 32 digits
Specifies the Company's Telephone Number. When the
(None)
recipient has failed to retrieve the sender's message
because of incorrect password entries, the VPS
announces the Company's Telephone Number for him to
call in order to retrieve it.
Value Range
(Default)
If set to "Enable", the VPS gives callers the option of
2. Enable
either holding for a specific extension or selecting one of
(Enable)
several Incomplete Call Handling service options.
While on hold, the VPS periodically gives callers the
choice to either continue to hold or select one of the
Incomplete Call Handling service options.
If set to "Disable", the VPS immediately offers callers the
Incomplete Call Handling service.
1. Disable
If set to "Enable", callers on hold are informed of their
2. Enable
current position in the call hold queue.
(Enable)
Example:
"One other person is queuing".
1-30 s
Specifies the interval between the voice guidance
(2)
message that asks whether or not calls are to be
retrieved during call holding.
Example:
"To cancel holding, press 2 now.
Otherwise, I'll try your party again".
Description/Function
Description/Function
Installation Manual
259

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