A1 SYSTEM FEATURES
Table A-1
FEATURE
No Answer
Coverage Mode
Operator Service
Password
Administration
PBX Integration
196
Installation Manual
DESCRIPTION
Specifies how the calls will be handled when
Operator 1, 2 and/or 3 do not answer them
within the specified "Operator No Answer
Time". There are 4 options:
Caller Select
—caller may leave a message
*1
or call another extension.
Leave Message
—caller may leave a
*1
message in Operators' mailbox.
Disconnect Message
disconnected from the VPS after hearing
"Thank you for calling."
Next Operator
—caller is transferred to the
*2
next operator (Operator 2 or 3) extension.
*1: Assignable for Operator 1, 2 and 3
*2: Assignable for Operator 1 and 2
Permits callers to request a live operator by
pressing [0] on the telephone keypad. Up to 3
operators can be specified to receive calls in
the Day, Night, Lunch and Break Modes.
Allows the System Administrator or System
Manager to clear a subscriber password (so
that a new one can be assigned).
Allows the VPS and PBX to work together as
an integrated unit. Two integration options
are available: Inband Integration and DPT
Integration.
—caller is
*1
REFERENCES
•
See "No Answer Coverage
Mode" in Table 5-6 in 5.4.3
Operator's Parameters.
•
See "No Answer Coverage
Mode" in Table B-12, Table B-13
and Table B-14 in B5.1
Automated Attendant
Parameters.
•
See 5.4.3 Operator's
Parameters.
•
See "Operator's Parameters" in
B5.1 Automated Attendant
Parameters.
•
See "Operator's Extensions" in
D4 CUSTOMISING THE
MESSAGE MANAGER'S
MAILBOX.
•
See 5.5.4 Password Reset.
•
See "Deleting a Mailbox
Password" in C2 SETTING UP
MAILBOXES.
•
See 2.7 CONNECTIONS.
•
See Section 3 INTEGRATING
THE VPS WITH PANASONIC
KX-T PHONE SYSTEMS.
•
See Section 4 INTEGRATING
THE VPS WITH THE
PANASONIC KX-TD DIGITAL
PBX.