Meridian Nortel 1 Option 11C Mini Installation Manual page 310

Page 310 of 332
Table 99
M2216 ACD telephone models
Model Intended use
20 ACD agent with
display
30 ACD supervisor
with display
553-3021-209 Standard 3.00
Appendix A – Preprogrammed data
M2216 ACD telephone models
Assigned
Class of
Service
options
LNA, FND,
GPUA, MWA,
ADD, FBD
LNA, FND,
GPUA, MWA,
ADD, FBD
April 2000
Key number position with assigned
feature
15 - Autodial
14 - Autodial
13 - Autodial
12 - Autodial
11 - Autodial
10 - Autodial
9 - ACD calls
waiting
8 - DN
15 - Autodial
14 - Autodial
13 - Autodial
12 - Autodial
11 - Autodial
10 - Display Agents
9 - Display Queue
8 - DN
7 -
6 - Transfer
5 - Speed Call
4 - Forward
3 - Conference
2 - Make Set Busy
1 - Not ready
0 - ACD DN (7750)
7 -
6 - Transfer
5 - Speed Call
4 - Forward
3 - Conference
2 - Make Set Busy
1 - Not Ready
0 - ACD DN (7750)