Table of Contents
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14 Problem Solving
Error Code
016-507
016-508
016-509
016-510
016-511
016-512
016-513
016-522
016-523
016-524
14
016-525
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
328
Category
C P S M O
O [Cause]
[Remedy] Either set the machine's image log forwarding rule on the
O [Cause]
[Remedy] Set the machine's image log forwarding rule on the server.
O [Cause]
[Remedy] Either set the machine's image log forwarding rule on the
O [Cause]
[Remedy] Set the machine's image log forwarding rule on the server.
O [Cause]
[Remedy] Set the machine's image log forwarding rule on the server.
O
[Cause]
[Remedy] The server or network may be overloaded. Wait for a while,
O
[Cause]
[Remedy] The LDAP server is requesting an SSL client certificate. Set
O
[Cause]
[Remedy] The machine cannot trust the SSL certificate of the LDAP
O
[Cause]
[Remedy] Change the SSL certificate of the LDAP server to a valid one.
O
[Cause]
[Remedy] Change the SSL certificate of the LDAP server to a valid one.
Cause and Remedy
Failed to forward the image log to the server using the Image
Log Control feature.
server, or set [Auto Transfer] to [Off] under [Forward Image
Log].
Failed to forward the image log to the server using the Image
Log Control feature.
Failed to forward the image log to the server using the Image
Log Control feature because the machine's image log
forwarding rule has not been set on the server.
server, or set [Auto Transfer] to [Off] under [Forward Image
Log].
Failed to forward the image log to the server using the Image
Log Control feature because the machine's image log
forwarding rule has not been set on the server.
Failed to forward the image log to the server using the Image
Log Control feature because the machine's image log
forwarding rule has not been set on the server correctly.
A time-out occurred while the machine was waiting for a
response from the SMTP server.
and try again.
LDAP server SSL authentication error. Unable to get an SSL
client certificate.
an SSL client certificate on the machine.
LDAP server SSL authentication error. The server certificate
data is incorrect.
server. Register the root certificate for the LDAP server's SSL
certificate to the machine.
LDAP server SSL authentication error. The server certificate
will expire soon.
This error can be cleared if you select [Off] for [LDAP - SSL/
TLS Communication] under [SSL/TLS Settings] on the
machine; however, note that selecting this option will not
ensure the validity of the LDAP server.
LDAP server SSL authentication error. The server certificate
has expired.
This error can be cleared if you select [Off] for [LDAP - SSL/
TLS Communication] under [SSL/TLS Settings] on the
machine; however, note that selecting this option will not
ensure the validity of the LDAP server.
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