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Category
Error Code
C P S M O
016-450
016-454
016-455
016-456
016-461
016-503
016-504
016-505
016-506
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
O [Cause]
The host name already exists.
[Remedy] Change the host name.
Refer to "Machine's E-mail Address/Host Name" (P.160).
O [Cause]
Unable to retrieve the IP address from DNS.
[Remedy] Check the DNS configuration and IP address retrieve setting.
For information about the DNS Settings, refer to the CentreWare Internet
Services's online help. For information about the IP address, refer to "TCP/IP -
Get IP Address" (P.159).
O [Cause]
Connection to the SNTP server was timed out.
[Remedy] Check the network cable connection and the IP address of the
SNTP server.
O [Cause]
Received from the SNTP server a message saying that it was
not synchronized with the standard time source.
[Remedy] Check the SNTP server settings.
O [Cause]
If [High] has been selected for [Forwarding Secure Level]
under [Forward Image Log] and image log forwarding was
interrupted for some reason, a new job cannot be created due
to creation restriction.
[Remedy] Check the status of the network or image log server to take
measures for this image log forwarding problem.
Take one of the following actions:
Check the forwarding settings, and forward all the
unforwarded logs again.
Change the [Forwarding Secure Level] setting for image
logs to [Low].
Note that selecting [Low] may delete the unforwarded image
logs.
O
[Cause]
Unable to resolve the SMTP server name when sending e-
mail.
[Remedy] Check on the CentreWare Internet Services if the SMTP
server settings are correct. Also, check the DNS server
settings.
O
[Cause]
Unable to resolve the POP3 server name when sending e-
mail.
[Remedy] Check on CentreWare Internet Services if the POP3 server
settings are correct. Also, check the DNS server settings.
O
[Cause]
Unable to login to the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services if the user name and
password used in the POP3 server are correct.
O [Cause]
Unable to write the image log because the image log saving
space is insufficient on the machine.
[Remedy] Execute the job again. If this error persists, take one of the
following actions:
Delete unnecessary image logs.
Change the [Creation Secure Level] setting for image logs to
[Low].
Note that selecting [Off] will not secure the contents of
created image logs.
Cause and Remedy
Error Code
14
327
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