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14 Problem Solving
Error Code
016-597
016-700
016-702
016-703
016-704
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
14
332
Category
C P S M O
O
[Cause]
[Remedy] Make sure that the multiple machines are not accessing the
O
[Cause]
[Remedy] On the print driver, set the passcode string equal to or longer
O
[Cause]
[Remedy] Take one of the following actions:
For information about the Print Mode and the Page Print Mode, refer to the print
driver's online help. For information about memory, refer to "Allocate Memory"
(P.169).
O
O
[Cause]
[Remedy] Take one of the following actions.
O [Cause]
[Remedy] Remove unnecessary documents from the mailbox, and save
Refer to "5 Send from Mailbox" > "Checking/Operating Documents in a
Mailbox" in the User Guide.
Cause and Remedy
The transfer processing using [FTP] of the [Scan to PC]
feature was cancelled after connection to the FTP server,
because the same file or folder name existed.
same folder on the server, then try again. If the error persists,
contact our Customer Support Center.
The job was suspended because the number of the digits for
the Security Print or Charge Print passcode set on the print
driver was less than the value specified in [Min. Passcode
Length for Stored Job] on the machine.
than the value specified in [Min. Passcode Length for Stored
Job].
Unable to process print data due to insufficient print page
buffer.
Set [Print Mode] to [Normal].
Set [Page Print Mode] to [On].
Increase the print page buffer size.
Add on memory.
Mail specifying a non-registered or invalid mailbox No. was
received.
Create a new mailbox with the specified number and
request the sender to send it again.
Request the sender to send to a valid mailbox.
The mailbox is full, and hard disk capacity is insufficient.
the document.
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