Xerox Phaser 7700 Service Manual page 123

Fuser jams
1.
Is the paper in good condition and appropriate for a laser printer?
2.
Is Xerox Series-7700 transparency film being used.
3. Is the printer printing within its environmental specifications?
4.
Ensure that the loaded media matches the front panel settings.
5. Are the margins on the page greater than 3 mm?
6.
Check the fuser area for debris.
7. Visually inspect the fuser baffle for burrs.
8.
Test the fuser motor using Service Diagnostics.
9. Replace the Fuser (RRP 19, on page 7-160).
10.
Replace the Engine Control Board (RRP 42, on page 7-190).
Exit jams
1. Is the paper in good condition and appropriate for a laser printer? Is the paper
curling?
2. Is the printer printing within its environmental specifications?
3. Ensure that the loaded media matches the front panel settings.
4. Is the jam caused by a heavy, stiff paper being used for two-sided printing? In
such cases, a lighter grade of paper should be used or face-up mode to the side
output tray should be used.
5. Clean all the eject rollers with a clean, dry, lint-free wipe if debris is visible.
6. Does the exit sensor flag properly actuate its sensor? Test the sensor using
Service Diagnostics.
7. Replace the Engine Control Board (RRP 42, on page 7-190).
3-100 Phaser 7700 Color Laser Printer