Xerox Phaser 7700 Advanced Features And Troubleshooting Manual
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Xerox Phaser 7700 Advanced Features And Troubleshooting Manual

Xerox Phaser 7700 Advanced Features And Troubleshooting Manual

Xerox phaser 7700: user guide
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Advanced Features and Troubleshooting Manual

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  • Page 1 P H A S E R 7 7 0 0 ® C O L O R P R I N T E R Advanced Features and Troubleshooting Manual...
  • Page 2 Phaser 7700 Color Printer ® Advanced Features and Troubleshooting Manual September 2001...
  • Page 3 Copyright ©, 2001, Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. ® ® Phaser , PhaserShare , the TekColor stylized X, and XEROX ®...

  • Page 4: Table Of Contents

    Printing printer-specific PANTONE Colors ........
  • Page 5 Downloading utility files from a Macintosh ........39 Using the Apple Printer Utility to perform other tasks ......40 Downloading utility files from a PC Downloading files from Windows 95/Windows 98/Windows Me .
  • Page 6 Specifications for the Phaser 7700 Color Printer ..... . . 56 Regulatory Information for Phaser 7700 Color Printers ....58 Canadian EMC (Electromagnetic Compatibility) regulatory standards .

  • Page 7: Advanced Features

    Advanced Features Your Phaser 7700 Color Printer comes with many useful features to help you create the best possible printed documents. You can access the printer features in the printer driver, which you use when you send a print job to the printer. To ensure that you have access to all of the printer features, make sure that you have installed the printer driver located on your Phaser 7700 Printer CD-ROM.

  • Page 8: Print Quality Modes

    LaserWriter 8.6 or 8.7 driver: In the Print dialog box, select the Print Quality/Color pull-down menu, then select the desired mode for Quality. Maximum speed* 22 ppm Paper 11 ppm Transparency up to 22 ppm Paper Phaser 7700 Color Printer...

  • Page 9: Tekcolor™ Color Corrections

    TekColor color corrections You can select a color correction to match particular press specifications or match your computer screen’s colors. Otherwise, select Automatic to let the printer automatically pick the best color correction for elements in your document. Color correction...

  • Page 10: Secure Prints, Proof Prints, And Saved Prints

    Note These jobs are stored on the hard drive and remain in the printer even when it is powered off. There is a limit of 50 jobs allowed on the hard drive. After you have reached the 50 job limit, the oldest job will be automatically deleted.
  • Page 11 Press the OK key to print all jobs sharing that PIN. To print a saved print job or the remaining copies of a proof print job, select the job name on the printer's front panel: With highlighted, scroll to the Menus Down Arrow key.

  • Page 12: Separation Pages

    When stapling is activated, the separation page will be stapled to the prints. Collating copies When you print multiple copies of a print job, you can have it collated at the printer. Each copy (pages 1, 2, and 3, etc.) is printed before the next copy. Otherwise, the printer prints all copies of page 1, then all copies of page 2, etc.

  • Page 13: N-Up

    Booklet printing You can print a document in the form of a small book. The printer automatically reduces each page image by 50 percent and prints two pages per sheet of paper. The pages are printed in the correct order so that you can fold and staple the pages to create a booklet.

  • Page 14: Negative And Mirror Images

    You can select booklet printing in a supported Windows driver: Note There is no Macintosh printer driver support for this feature. Windows 95 / Windows 98 PostScript driver: On the Setup tab, click the More Layout Options button, then check the Print Booklet Style checkbox in the More Layout Options dialog box.

  • Page 15: Scaling

    (instead of filled text). Note Not all applications support watermark printing. You can select, create, and edit watermarks using a supported Windows driver: Note There is no Macintosh printer driver support for this feature. Advanced Features and Troubleshooting Manual Advanced Features...

  • Page 16: Image Smoothing

    Windows 2000 driver: From the Layout tab or Paper/Quality tab, click the Advanced button. In the dialog box under Printer Features, select either On or Off for Image Smoothing. Windows NT driver: From the Properties tab, select the Advanced tab. Under Printer Features, select either On or Off for Image Smoothing.

  • Page 17: Color And Color Sampler Charts

    Color and Color Sampler Charts You can have the colors on your print match particular press specifications or match your computer screen’s colors. To do this, pick a color correction in the printer driver; see page 3 for more information.

  • Page 18: Printing A Color Sampler Chart From The Printer's Front Panel

    If you use any other print quality mode, color correction or paper type in the printer driver when you print from an application, the colors may not match the chart. Also, use the same paper for the color sampler chart that you will be using.

  • Page 19: Printing The Colors From An Application

    CMYK or RGB values as indicated on the sampler chart. When you print your document or graphic, select the same color correction and print quality mode in the printer driver that you used to print the color sampler chart. Printing the color sampler charts with CentreWare IS Access your printer’s Internet Services home page;...

  • Page 20: Printing The Color Sampler Charts With Utility Files

    To print the color sampler charts with utility files, use the Apple Printer Utility. For information about installing the Apple Printer Utility, refer to page 37. Download the desired color sampler utility file to the printer. Refer to page 39 for the steps to download utility files using the Apple Printer Utility.

  • Page 21: Pantone Colors

    PANTONE Color files for your printer include printer-specific color library files for some specific applications and a file to print the PANTONE Color sampler chart. For the latest information on color libraries, contact your local Xerox reseller or visit the Xerox web site at: www.xerox.com/officeprinting Printing PANTONE Colors from the color selection book In some applications, you can select colors from the PANTONE Process Imaging Guide.

  • Page 22: Installing The Pantone Color Files

    Start your web browser (such as Netscape Navigator or Internet Explorer). Enter the following web address: www.xerox.com/officeprinting/ Choose the Phaser 7700 printer from the drop-down list. From the pull-down lists, select your computer platform and PANTONE for type of file.

  • Page 23: Printing The Pantone Color Chart From A Pc

    To print individual pages from the PANTONE Color chart, use Acrobat Reader: To install Acrobat Reader, if it is not already installed, insert the printer’s CD-ROM in your computer’s drive, go to the Utilities folder, and follow the on-screen instructions to install Acrobat Reader onto your computer’s hard disk.

  • Page 24: Adjusting Color Balance

    Adjusting Color Balance Over the life of the printer, colors may change. For example, reds may begin to take on a purple cast, or blues may take on a green cast. This can happen during the normal use of a color printer, during set-up or when toners and print cartridges are replaced.

  • Page 25: Restore Previous Settings

    Restore previous settings You can return the color settings to the ones that existed before you saved the last color balance adjustments. On the front panel, scroll to the key. Press the OK key. Select the Improve Print Quality? Press the OK key. Select the Calibrate Colors Menu Press the OK key.

  • Page 26: Phaserprint Plug-In For Photoshop

    PhaserPrint software produces correct output only on supported Phaser printers. If you use this plug-in with a printer not listed in the PhaserPrint dialog box, the image may be placed incorrectly on the page, the colors may look incorrect, or the file may not print.
  • Page 27 Lab Color From the File menu, select Export and then select PhaserPrint. In the PhaserPrint dialog box, select your printer in the Printer Model field. Make other selections in the PhaserPrint dialog box. For more information on the selections in the dialog box or the plug-in’s features, refer to the online help.

  • Page 28: Fonts

    Fonts Fonts Your Phaser 7700 Color Printer uses the following types of fonts: Resident fonts Fonts downloaded onto the hard drive Fonts downloaded into memory Fonts downloaded with your print job from the application ATM (Adobe Type Manager) software helps your computer display these fonts on screen as they will appear in your prints.
  • Page 29 Carta Chicago Clarendon Clarendon-Bold Clarendon-Light CooperBlack CooperBlack-Italic Copperplate-ThirtyThreeBC Copperplate-ThirtyTwoBC Coronet-Regular Courier Courier-Bold Courier-BoldOblique Courier-Oblique Eurostile Eurostile-Bold Eurostile-BoldExtendedTwo Eurostile-ExtendedTwo Geneva GillSans GillSans-Bold GillSans-BoldCondensed GillSans-BoldItalic GillSans-Condensed GillSans-ExtraBold GillSans-Italic GillSans-Light GillSans-LightItalic Goudy Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold Goudy-Italic Helvetica Helvetica-Bold Helvetica-BoldOblique Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique Helvetica-Narrow Helvetica-Narrow-Bold Helvetica-Narrow-BoldOblique...
  • Page 30 NewYorkCE OptimaCE-Bold OptimaCE-BoldItalic OptimaCE-Italic OptimaCE-Roman PalatinoCE-Bold PalatinoCE-BoldItalic PalatinoCE-Italic PalatinoCE-Roman StempelGaramondCE-Bold StempelGaramondCE-BoldItalic StempelGaramondCE-Italic StempelGaramondCE-Roman TimesCE-Bold TimesCE-BoldItalic TimesCE-Italic TimesCE-Roman TimesNewRomanCE TimesNewRomanCE-Bold TimesNewRomanCE-BoldItalic TimesNewRomanCE-Italic UniversCE-Bold UniversCE-BoldExt UniversCE-BoldExtObl UniversCE-BoldOblique UniversCE-Condensed UniversCE-CondensedBold UniversCE-CondensedBoldOblique UniversCE-CondensedOblique UniversCE-Extended UniversCE-ExtendedObl UniversCE-Light UniversCE-LightOblique UniversCE-Medium UniversCE-Oblique ZapfChanceryCE-MediumItalic Phaser 7700 Color Printer...

  • Page 31: Resident Typefaces (Pcl5C)

    Adding more printer memory expands the number of fonts that can be stored on your printer. Refer to the Phaser 7700 Color Printer User Guide or the Xerox web site for part numbers of the memory.

  • Page 32: Downloading Fonts From A Macintosh

    Before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, is not correctly installed, or is not downloaded from the application in the print job, the text is printed in Courier typeface.

  • Page 33: Downloading Fonts From A Pc

    Note In order to send the list of fonts to the printer with the Apple Printer Utility, the SysStart Job must be disabled on the Phaser 7700 front panel; refer to page 34 for more information on SysStart Job. If you don’t already have the Apple Printer Utility on your computer, install it from the printer’s CD-ROM.
  • Page 34 From the File menu, select Print Font Samples. Listing the fonts from a PC Use the Xerox CentreWare Font Download Utility to list the fonts available on the printer. For detailed information, refer to the online help. If you don’t already have the Xerox CentreWare Font Download Utility on your computer, install it from the Advanced Network Management Tools CD-ROM.

  • Page 35: Printer Management

    CentreWare IS requires a TCP/IP connection. To view information on your printer, enter your printer’s IP address as the URL in a web browser. For example, if your printer’s IP address is 113.25.72.34, the URL would be http://113.25.72.34. The CentreWare IS interface appears on your computer’s screen.

  • Page 36: Usage Profile

    A Usage Profile report provides a proactive strategy for service, maintenance, and administration of your printer. With Usage Profile, you can keep track of most printer parameters in detail. The Usage Profile helps you predict the ordering needs of customer- replaceable consumables for remote locations.
  • Page 37 Specify the conditions under which an email will be sent to each of the three recipients: On the MaiLinX Alerts page, click the Printer Unable to Print link. Click the checkbox beside each error condition that you want to generate an email message to the recipient.

  • Page 38: Operational Features

    Operational features The printer’s Startup Page By default, the printer produces a Startup Page each time the printer is turned on or reset. If desired, you can disable the Startup Page. There are three methods for turning on/turning off the Startup Page: From the printer’s front panel...

  • Page 39: Protected Mode For The Front Panel Menus

    Instead, users select printing features, such as color corrections, through the printer drivers only. In protected mode, users can access all menus except the Printer Setup Menu, the Network Setup Menu, the Service Tools Menu, and the calibration menus.

  • Page 40: Sysstart Job Execution

    Printer Management SysStart Job execution A startup file (SysStart) is automatically run when you turn on or reset the printer. The Japanese, Chinese and Korean fonts are loaded from the Phaser hard drive when this file is executed. To customize the startup, use UsrStart.

  • Page 41: Front Panel Language

    To turn Intelligent Ready mode on or off from the printer’s front panel: highlighted, press the OK key. With Menus Scroll to the Printer Setup Menu Press the OK key. Scroll to Intelligent Ready end of the line also displays the setting (On or Off).

  • Page 42: Automatic Tray Switching

    Printer Management Automatic tray switching When your printer has a Lower Paper Tray assembly or a High Capacity Feeder, you can easily run large jobs without having to replace paper so often. The printer automatically takes paper from the next tray when the first tray runs out.

  • Page 43: Printer Utilities

    Printer Utilities In addition to using the printer’s front panel or the options in a supported driver, the printer’s utility files offer another method for changing the way the printer operates. Some utility files control print features, such as the default color correction. However, printer features that are selected from a printer driver override utility file settings as well as front panel settings.

  • Page 44: Utility Files On The Xerox Web Site

    Printer Utilities Utility files on the Xerox web site On the Xerox Color Printer web site, you can explore options such as customer support, documents, and new product information. New and updated information is always being added, so check the web site frequently.

  • Page 45: Downloading Utility Files From A Macintosh

    In the lower portion of the dialog box for Save PostScript output as, either use the default name or type a new name for the file to be used for saving printer output. (Printer output includes status messages generated by the printer as it reports conditions such as out of paper.)

  • Page 46: Using The Apple Printer Utility To Perform Other Tasks

    Under AppleTalk Zones, select your printer’s zone. Under Printers, select your Phaser 7700 printer. Click the Open Printer button. In the printer’s dialog box, click the arrow next to Printer Preferences to display a list of options. Click the arrow next to Startup Page.

  • Page 47: Downloading Utility Files From A Pc

    (where x is 1, 2, or 3): COPY RESET.PS LPTx: If your printer is connected to a network, refer to the "Downloading files if your printer is connected to a Novell NetWare network" section on this page. Downloading files from Windows NT/Windows 2000 Select the utility file you want to send to the printer, for example RESET.PS.

  • Page 48: Downloading Files If Your Printer Is Connected To Windows Nt

    For Windows 95 / 98 environments: From the Details tab of your printer’s driver, select the Capture Printer Port button. In the Capture Printer Port dialog box: For bindery queues, enter the path as \\server_name\queue_name For example: \\nw_server\Phaser_7700 For NDS queues, enter the path as \\Tree\queue_name.context...
  • Page 49 Printer Utilities IPX and AppleTalk ports require the redefinition of the LPTX port to the network path through the use of the NET USE command. NET USE LPT1 \\Server_Name\Queue_Name For example: NET USE LPT1 \\NW_SERVER\Phaser or: NET USE LPT2 \\NT_SERVER_NT\Phaser After redirecting the port using the NET USE command you can use the COPY command to print the postscript file.

  • Page 50: Troubleshooting Phaser 7700 Color Printers

    CentreWare IS PhaserSMART™ Other online services Printer CD-ROM The printer’s auto-running CD-ROM guides you to the various resources available for installing and learning more about your Phaser color printer. Read Me release notes Printer drivers Driver installers (for Mac and Windows)

  • Page 51: Phasersmart

    Troubleshooting Guide. To access the Phaser 7700 Color Printer driver: Click Start, select Settings, then click Printers. In the Printers folder, right-click the icon for your Phaser 7700 Color Printer. From the popup menu, select Properties. PhaserSMART™ PhaserSMART™ is an automated, Internet-based, support system. You can access interactive troubleshooting by selecting: In the printer driver, the Technical Support link on the Troubleshooting Tab.
  • Page 52 Downloading printer drivers Finding your local reseller Online documentation www.xerox.com/officeprinting/infoSMART/ The infoSMART™ knowledge base is the same troubleshooting knowledge base used by Xerox Customer Support staff to provide the latest technical information on: Application issues Networking issues Printer errors Print-quality issues Troubleshooting www.colorconnection.xerox.com/...

  • Page 53: Indicator Light Problems

    Press the Information key to access more information on the error condition. Refer to the following pages for information about particular error conditions. For detailed information about jams, refer to the Phaser 7700 Color Printer User Guide. Front panel menu...

  • Page 54: Problems With Automatic Two-Sided Printing

    The second side of a two-sided print is upside-down Select the correct method for binding preference in the printer driver. Refer to the Phaser 7700 Color Printer User Guide for more information on two-sided printing and binding preference. Letterhead paper prints on the wrong side or prints upside-down Refer to the Phaser 7700 Color Printer User Guide for more information on two-sided printing and binding preference.
  • Page 55 In the Label Options dialog box, select all of the following, depending on label size: Letter-size: Printer: Laser and Ink-jet Label Products: Avery standard Select the label size corresponding to the Xerox label media: Avery label sizes 5160 A/Letter (U. S.) 8.5 x 11 in.

  • Page 56: Print Quality Problems

    Align the paper edge guides in the paper tray to fit the paper. Protect the print cartridge from prolonged exposure to direct light. Print the Printer Diagnostics pages or refer to the Phaser 7700 Color Printer to help you troubleshoot the following print problems: Light Lines in one Colors —...
  • Page 57 Transparency in the Paper Source field in the printer driver. Increase the print quality or try a different color correction. Refer to the Phaser 7700 Color Printer User Guide or print the Diagnosing Print-Quality Problems page from...

  • Page 58: Calibrate For Paper

    If you are not satisfied with the print quality on the paper that you are using, you can calibrate the Phaser 7700 Color Printer for the specific paper type that you are using. Calibrating paper can change your printer settings for a particular paper type under your specific humidity conditions.
  • Page 59 Problems printing from a specific application Get information and tips on printing from specific applications (such as QuarkXPress and PageMaker) from the Xerox web site. Refer to page 46 for more information. Fonts print incorrectly in Windows If you have downloaded fonts to your printer, or stored additional fonts on the internal hard drive, you may need to reinstall the fonts.

  • Page 60: Preventing Media Jams

    Multi-Purpose Trays (MPT) Media: Use only the recommended media. Refer to the Phaser 7700 Color Printer User Guide or print the Paper Tips Page from the printer’s front panel. For transparencies, only use Phaser 7700 transparency film, which has been specially formulated for use in this printer.

  • Page 61: Calibrate Margins

    Select the Restore Factory Defaults Press the OK key. Advanced Features and Troubleshooting Manual Troubleshooting Phaser 7700 Color Printers menu by pressing the Up or Down Arrow Support menu by pressing the Down or Up Arrow key. by pressing the Down or Up Arrow key.

  • Page 62: Phaser 7700 Color Printer

    Specifications for the Phaser 7700 Color Printer Specifications for the Phaser 7700 Color Printer Temperature Operating: 10 degrees C to 32 degrees C (50 degrees F to 90 degrees F) Non-operating: -30 degrees C to +50 degrees C (-22 degrees F to 122 degrees F)
  • Page 63 682 mm (26.9 in.) Width: 644 mm (25.4 in.) Sound level Sound Power (L Printing: = 6.9 Bels (A) = 6.9 Bels (A) Standby: L = 4.4 Bels (A) Advanced Features and Troubleshooting Manual Specifications for the Phaser 7700 Color Printer...

  • Page 64: Regulatory Information For Phaser 7700 Color Printers

    Consult the dealer, Xerox service, or an experienced radio/television technician for help. Changes or modifications not expressly approved by Xerox can affect the emission and immunity compliance and could void the user's authority to operate this product. To ensure compliance, use shielded interface cables. A shielded parallel cable can be purchased directly from Xerox at www.xerox.com.

  • Page 65: Declaration Of Conformity

    Xerox Corporation, declares, under our sole responsibility that the Phaser 7700 color laser printer (Z7700) to which this declaration relates, is in conformity with the following standards and other normative documents: In the European Union; following the provisions of the Low Voltage Directive 73/23/EEC and its amendments: EN 60950 (IEC 950) "Safety of Information Technology Equipment including Electrical...

  • Page 66: Fcc Class B Device

    56 front panel information key 45 light intensity 34 menus 33 messages, troubleshooting 47 Help button in printer driver 45 HSB Sampler Macintosh utility file 14 PC utility file 14 information key 45 information pages 45 infoSMART 46...
  • Page 67 34 Startup Page enable or disable 32 SWOP Press color correction 3 Sys/Start Job, enable or disable 34 TekColor color corrections 3 Toyo color correction 3 transparencies print quality modes 2 tray switching 36 Phaser 7700 Color Printer...
  • Page 68 30 utility files Macintosh, using 39 PC, using 41 videos 44 Vivid Color color correction 3 voltage ranges 56 watermark 9 web sites 46 World Wide Web downloading files from 38 Xerox web sites 46 Advanced Features and Troubleshooting Manual...
  • Page 69 0 7 1 - 0 8 x x - 0 0...

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