Canon iR5055 Series Service Manual page 523

Cause
# 821
The data that has been received is of a type that cannot be handled (i.e., TIFF
interpretation error has occurred).
# 822
The data that has been received is of a type that cannot be handled (i.e., the
image cannot be decoded).
# 827
The data that has been received is of a type that cannot be handed (i.e., part
of its MIME information is not supported).
# 828
HTML data has been received.
# 829
The data that is being received consists of 100 pages or more.
# 830
A DSN error notice has been received because of the following: the i-fax
address or the target settings are wrong, or the data of the file that has been
transmitted is greater than the size permitted by the mail server.
# 831
An attempt to receive i-fax in SMTP has failed because of the reception/
printing range settings made as part of the IP address range setting in user
mode.
# 832
In user mode, the e-mail setting or the network setting is yet to be made,
causing a mail server fault and, thus, preventing reception of MDN
(transmission confirmation) mail.
# 833
The network settings have not been made in user mode or there is a mail-
server related fault, thus preventing the transmission of the mail (MDN;
transmission acknowledgement).
# 834
The i-fax address or the condition settings of the target may be wrong, there
may be a fault in the network or the mail server, or the target may have
encountered a memory full condition, thus causing an MDS error notice.
# 835
The number of text lines is more than the maximum number of lines
permitted for i-fax.
# 837
A request has been made by a host that comes under the restrictions imposed
by 'IP address range setting' in user mode.
# 839
The SMTP authentication (SMTPAUTH) user name or password for e-mail/
i-fax (network settings) may be wrong.
Remedy
Ask the target to check the settings and transmit once again.
Ask the source to check the settings and transmit once again.
Ask the source to check the settings and transmit once again.
Ask the source to use a format other than HTML.
The machine is designed so that it removes data for the 100th and subsequent pages and
prints or saves in memory up to the 999th page. Ask the source to transmit the remaining
pages one again.
1. Check the i-fax address and the target settings.
2. In user mode, decrease the upper limit imposed on the size of transmission data so
that it is lower than the size permitted by the mail server.
3. Check the condition of the mail server, DNS server, and network.
Change the reception/printing range settings made as part of the IP address range setting
in user mode.
1. In user mode, check the DNS setting, e-mail/i-fax setting, and IP address made as part
of the network settings.
2. Check the condition of the mail server and the DNS server.
1. In user mode, check the DNS setting, e-mail/i-fax setting, and IP address made as part
of the network settings.
2. Check the condition of the mail server and the DNS server.
Check the specified i-fax address and the target conditions.
Ask the target to decrease the number of text lines and try once again.
Check the setting of the IP address range in user mode. The attempt to access in question
may be illegal.
Check the user name and password used for SMTP authentication (SMTPAUTH) as
part of the network settings under system control settings (user mode).
Chapter 16
16-23