Tait TM9100 Service Manual page 98

Skills and Resources
for Level-2 Repairs
Website Access
Items Available
on Website
Table 4.1 Items relating to TM9100 radios that are available on the Technical Support website
Item
User's guide
Installation guide
Public technical notes
Product safety and compliance information
Product release notes
Specifications
Calibration software
Programming software
Programming user manuals
Fitting instructions
Service manual
Associate technical notes
Software release information
Firmware
Tait-only technical notes
PCB information
98 General Information
drivers are required as well as a service kit and, for diagnostic purposes,
a spare control head.
For level-2 repairs expertise is required in SMT repairs of circuit boards
with a very high complexity and extreme component density. Apart
from the tools and equipment needed for level-1 repairs, the standard
SMT repair tools are required. A can-removal tool is strongly
recommended but not mandatory.
To carry out level-1 and level-2 repairs, service centers need access to the
secured portion of the Technical Support website. There are different
access levels; those required for level-1 and level-2 repairs are:
level-1 repairs: associate access
level-2 repairs: ASC and Tait-only access
Log-in passwords are needed for associate and Tait-only access; Technical
Support supplies service centers with the necessary log-in information.
(The unsecured portion of the Technical Support website is accessible to
the general public. This type of access is called public access, and no log-
in password is required.)
The information available at the different access levels is summarized in
Table 4.1. The technical notes mentioned are of different types.
Associate technical notes relate to the repair of the radio but not the
downloading of firmware; Tait-only technical notes relate to the
firmware. The PCB information packs are discussed in more detail
below.
Public
access
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Associate ASC
access access
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TM9100 Service Manual
© Tait Electronics Limited August 2005
Tait-only
access
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