Tait TM9400 User Manual

Tait TM9400 User Manual

P25 mobile radios
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TM9400
P25 Mobile Radios
User's Guide
MMB-00003-08· Issue 7 · May 2021

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Table of Contents
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Summary of Contents for Tait TM9400

  • Page 1 TM9400 P25 Mobile Radios User’s Guide MMB-00003-08· Issue 7 · May 2021...
  • Page 3: Table Of Contents

    Contents For your safety............9 Menu maps............18 About this guide ..........20 Safety warnings used in this guide ......... 20 Related documentation........... 21 Getting started ............. 22 About P25 digital radios..........23 Lack of static noise ............. 23 Coverage ..............23 P25 phase 2 operation ..........
  • Page 4 Understanding talkgroups ..........45 Making a local call ............47 Connecting to a telephone network........ 48 Making an emergency call..........50 Sending a status message ..........50 Receiving calls ............... 51 Identifying the talking party or caller......51 Receiving a two-tone call ........... 52 Communicating directly with other radios.......
  • Page 5 Deleting a channel from a group ........ 79 Changing a group’s transmit channel ......80 Changing a group’s first or second priority channel ... 80 P25 services ............81 Messages ............... 82 Sending a message............ 82 Status update ..............84 Status request ..............
  • Page 6 Identifying the radio’s audible tones ......126 Viewing radio information ..........126 Changing the radio ID ..........127 Running diagnostics tests ..........127 Removing the microphone ........... 129 General care..............130 13 Glossary ..............131 Simplified Declaration of Conformity ....136 Tait Software Licence Agreement......137 Contents...
  • Page 7 Tait International Limited. The word TAIT and the TAIT logo are trademarks of Tait International Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.
  • Page 8 For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait International Limited.
  • Page 9: For Your Safety

    For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the radio frequency (RF) exposure guidelines of the United States Federal Communication Commission’s (FCC), Industry Canada, and those from other administrations, please read the following information before using this radio.
  • Page 10 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. Use the radio only with Tait-approved antennas and ■ attachments, and make only authorized modifications to the antenna otherwise you could damage the radio and violate FCC regulations.
  • Page 11 Health Canada warning statement The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit an RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from the Health Canada’s website http://www.hc-sc.gc.ca.
  • Page 12 Institute of Electrical and Electronic Engineers (IEEE) ■ C95.1-1999 Edition. La directive européenne 2004/40/EC concernant les ■ prescriptions minimales de sécurité et de santé relati- ves à l'exposition des travailleurs aux risques dus aux agents physiques (champs électromagnétiques). Cette radio se conforme aux limites d’exposition de l’IEEE (FCC) et ICNIRP pour les environnements d’exposition au rayonnement RF professionnel et contrôlé...
  • Page 13 USA public safety bands (764 –776 MHz and 794 – 806 MHz) The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands. Low-power channels This radio complies with §...
  • Page 14 Frequency band reserved for distress beacons Frequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band. Health, safety and electromagnetic compatibility in Europe In the European Community, radio and telecommunications equipment is regulated by Directive 2014/53/EU.
  • Page 15 Interference with electronic devices Warning Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting. Examples of electronic devices that may be affected by RF energy are: aircraft electronic systems ■...
  • Page 16 instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death. Radio installation and operation in vehicles Warning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas.
  • Page 17 The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
  • Page 18: Menu Maps

    Menu maps This section shows the menus and submenus that may be programmed for your radio. Some features are controlled by software licenses (SFEs) and may not be available with your radio. Main menu Channels Emergency Zones Acknowledge Local calls Last stored Set status Radio settings...
  • Page 19 Radio settings Functions Radio info Low power tx Key settings Monitor Version info Lock radio Radio FW Set scan key Radio HW Squelch override Head FW Scanning Head HW PA speaker Radio ID Voice annunciation Serial number Call Settings Alias Ignore 2-tone Customer info Call queuing...
  • Page 20: About This Guide

    About this guide This user’s guide provides information about TM9400 mobile radios. The radio behavior described in this guide applies to radios with firmware version 2.11. To check the radio’s firmware version, see "Viewing radio information" on page 126. If your radio does not operate as you expect, contact your radio provider for assistance.
  • Page 21: Related Documentation

    Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com): Safety and Compliance Information—supplied ■ with each radio. (The same information is included in this user’s guide.) Installation Guide—covers installing TM9400...
  • Page 22: Getting Started

    Getting started This section gives an overview of your P25 radio, describes the radio’s controls and indicators, and explains how the radio menus are organized. This section covers: About P25 digital radios ■ About the radio controls ■ Understanding the radio display ■...
  • Page 23: About P25 Digital Radios

    This feature is controlled by a software license (SFE) and may not be available with your radio. TM9400 radios can be programmed to operate on P25 trunked phase 2 networks. You will recognize that your radio operates on a P25 phase 2 network, if the RSSI indicator does not disappear while transmitting.
  • Page 24: About The Radio Controls

    About the radio controls The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses: a short key press is less than one second, and ■...
  • Page 25: About The Keypad Microphone

    About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see "About the radio...
  • Page 26: About The Hand-Held Control Head

    About the hand-held control head Your radio may have a hand-held control head installed, to enable you to operate the radio at a distance from the radio body. The keys and controls work in the same way as those on the standard control head, with the exception of the PTT and volume up and down keys.
  • Page 27: Understanding The Radio Display

    Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display icons These are some of the icons you may see on your radio display: Icon Meaning...
  • Page 28: Understanding The Radio Indicators

    Understanding the radio indicators The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. The way these indicators behave may be affected by the way your radio is programmed.
  • Page 29: Audible Tones

    Audible tones The radio uses audible tones to alert you to its status: Radio controls and keypress tones—the tones ■ and beeps you hear when you press your radio’s keys or use the controls. Incoming call tone—when the radio is receiving ■...
  • Page 30: Voice Annunciation

    Tone Meaning ■ Radio turned on: The radio is powered Two short beeps on and ready to use. ■ Radio is revived: The radio has been made operable by your service pro- vider. One short, Radio is stunned: The radio has been high-pitched made inoperable by your service provider.
  • Page 31: Using Function Keys To Access Frequently Used Features

    Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
  • Page 32: Navigating The Radio's Menus

    Use the following table to record the function keys programmed for your radio: Short key press Long key press For more information about the function keys that can be programmed on your radio, contact your radio provider. Navigating the radio’s menus Your radio has a number of menus, each containing lists or submenus.
  • Page 33: Accessing Frequently Used Menus

    To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it. Accessing frequently used menus Depending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key.
  • Page 34 Using the left selection key Quick Access menu The text above the left selection key corresponds to the Quick Access menu, for example, Zones. To use this Quick Access menu: Press the left selection key and the associated ■ menu appears. Channel 12 Zone 11 Zones...
  • Page 35: Basic Operation

    Basic operation This section describes the basic operation of your radio. This section covers: Turning the radio on and off ■ Adjusting the speaker volume ■ Activating the external speaker ■ Locking and unlocking the keypad ■ Selecting a zone ■...
  • Page 36: Turning The Radio On And Off

    Turning the radio on and off Long press the on/off key to turn the radio either on or off. volume control on/off Standard control head Hand-held control head When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps.
  • Page 37: Adjusting The Speaker Volume

    The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance. Unlocking the radio To unlock your radio, use the unlock sequence ■...
  • Page 38: Locking And Unlocking The Keypad

    The message PA Speaker Activated briefly appears in the display. Adjust the volume using either the volume control (standard control head), or the keys (hand-held control head). To turn off the external speaker: Long press the function key programmed for ■...
  • Page 39: Selecting A Zone

    Selecting a zone Your radio may be programmed to use zones. A zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.). To select a zone: 1 Press Menu and select Zones.
  • Page 40: Limiting Call Time

    2 Scroll to the channel you want and press Select. Using the keypad 1 Dial the number associated with the channel using the alphanumeric keypad. To delete a digit that you have dialed incorrectly, press Clear. 2 Press Select or # to confirm the channel change. The channel name associated with the new channel now appears in the default display.
  • Page 41: Checking Recent Calls

    Checking recent calls This feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.
  • Page 42: Setting And Viewing The Radio's Time And Date

    Setting and viewing the radio’s time and date Your radio may be programmed to use its internal real-time clock. You may be able to view the time and date via a function key or via the radio menu. Other features such as the call queue may also make use of the feature by showing entries based on the current clock setting.
  • Page 43: Operating In Conventional Mode

    Operating in conventional mode This section explains how to operate your radio in conventional mode. This includes how to make and receive calls, and use your radio in different repeater areas. This section covers: Making a call ■ Making an individual call ■...
  • Page 44: Making A Call

    Making a call To make a call: 1 Select the required zone (see "Selecting a zone" on page 39). 2 Select the required channel (see "Selecting a channel" on page 39). 3 Lift the microphone off the microphone clip. 4 Hold the microphone about 2 inches (5 cm) from your mouth and press the PTT key to transmit.
  • Page 45: Understanding Talkgroups

    (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.) 2 Scroll to the person you want to call and press the PTT key to make the call immediately. 3 Alternatively, scroll to the person you want to call and press Select.
  • Page 46 Special event talkgroups—may be used to man- ■ age emergencies encompassing a large area, or even events such as visits by heads of state. Making a talkgroup call To make a call to the currently selected talkgroup Press the PTT key. ■...
  • Page 47: Making A Local Call

    Making a local call For analog channels, each channel on your radio may have one or more local calls programmed. For digital radio-to-radio calls, see "Making an individual call" on page Using the Main menu 1 Select the required channel. 2 Press Menu and select Local calls.
  • Page 48: Connecting To A Telephone Network

    2 Press Menu and select Dial radio call. Alternatively, your radio may be programmed so a local call can be dialed directly from the default display. In this case, you can start dialing the call without selecting the menu option. A series of X and S characters may appear, prompting you to dial over them.
  • Page 49 Using a function key Depending on how DTMF patch calls are programmed, some or the following steps may not be necessary. 1 Select the required channel. 2 Press the function key programmed for DTMF patch call. Your radio may send tones to capture the line. 3 Press Send, or press the function key a second time, to send the preset number.
  • Page 50: Making An Emergency Call

    7 Once the call has finished, press End. Your radio may send tones to release the line. Making an emergency call For information about making and ending emergency calls together with a explanation of how your radio behaves in emergency mode, see "About emergency calls"...
  • Page 51: Receiving Calls

    Receiving calls When a call is received with valid signaling, the radio unmutes and you can hear the call. Identifying the talking party or caller Your radio may be programmed to display the name or radio ID of the talking party or caller. For digital calls, if the name of the talking party is in the call Call received...
  • Page 52: Receiving A Two-Tone Call

    Receiving a two-tone call This feature is available for analog channels only. Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received.
  • Page 53: Communicating Directly With Other Radios

    Communicating directly with other radios You can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy. While repeater talkaround is active, all calls are made on your current channel’s receive frequency.
  • Page 54: Checking That The Channel Is Clear

    Checking that the channel is clear Monitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel. For analog channels, this is so that you can check that the channel is clear before you make a call.
  • Page 55: Using The Radio In Different Repeater Areas

    Using the radio in different repeater areas Your radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use.
  • Page 56: Suspending A Channel From A Voting Group

    Suspending a channel from a voting group You may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group. To remove a channel from a voting group: 1 Wait until the radio has stopped on the channel that you want to remove from the voting group.
  • Page 57: Hearing Faint And Noisy Signals

    Hearing faint and noisy signals This feature is only applicable to analog channels. Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas. On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature...
  • Page 58: Operating In P25 Trunking Mode

    Operating in P25 trunking mode This section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls. This feature is controlled by a software license (SFE) and may not be available with your radio. The features described in this chapter are only available for radios configured for P25 trunking operation.
  • Page 59: About P25 Trunking

    About P25 trunking Your radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused.
  • Page 60 Service is lost If access to the trunking system is lost, no longer appears, the bars in the RSSI icon disappear the display shows No service. Talkgroup 1 No service Menu The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep.
  • Page 61: Making A Talkgroup Call

    P25 phase 2 fallback mode If there is a fault on the phase 2 network, operation may fall back to phase 1 mode. Failsoft operation Your radio may be programmed to enter ‘failsoft’ mode when service is lost due to failure of a trunking site controller.
  • Page 62 Your radio now indicates the zone in which it is operating, either as a letter in the top right corner of the display, or as a zone name in the second line of the display. zone represented as one or two letters Channel 1 Zone 2 zone name...
  • Page 63: Receiving A Talkgroup Call

    Receiving a talkgroup call To hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see "Making a talkgroup call" on page 61, and for information about talkgroup scanning, see "Activating...
  • Page 64: Receiving An Individual Call

    The message Calling... briefly appears. Calling... Car 2 Cancel Menu 3 When the called party accepts the call, you will hear three short beeps. 4 Once the called party has finished talking, press and hold the PTT key to transmit, speak clearly into the microphone, and release the PTT key when you have finished talking.
  • Page 65: Making A Phone Call

    The message Emergency mode appears and the radio sounds three short beeps, rising in pitch (non-stealth emergency only). Emergency mode Menu Receiving an emergency call When you receive an emergency call, your radio displays the caller’s name or identity and sounds a long beep.
  • Page 66: Unconnected Calls

    3 Press Select or the PTT key. Call progress will be indicated by “ring” or “busy” tones as for a standard telephone call. 4 When the call is answered, proceed with your conversation. 5 At the completion of the call, or if the dialed number is busy or does not answer, press the End left selection key.
  • Page 67: Failsoft Mode Operation

    Failsoft mode operation If your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft. Radio-based failsoft When you lose access to the trunking system, longer appears, the bars in the RSSI icon disappear and the display shows No service.
  • Page 68: Dynamic Regrouping

    You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.
  • Page 69: Scanning

    Scanning This section explains the different types of scanning that may be available on your radio, and also how to view and edit scan group members. This section covers: About scanning ■ Activating standard scanning ■ Activating background scanning ■ Activating in-zone scanning ■...
  • Page 70: About Scanning

    About scanning The scan feature is used to monitor groups of channels or talkgroups for activity of interest. This means that you are able to operate across multiple channels or talkgroups at the same time. For example, you may need to monitor your own conventional dispatch channel as well as other local area channels, such as a local sheriff and highway patrol channel.
  • Page 71: Activating Standard Scanning

    The four types of scanning that may be available on your radio are: standard scanning (P25 conventional and analog ■ channels) background scanning (P25 conventional and ana- ■ log channels, and may include some voting groups) in-zone scanning (P25 conventional and analog ■...
  • Page 72: Activating Background Scanning

    Activating background scanning A background scan group scans the group members, as well as the current channel selected on the radio. The group member channels can include conventional channels (P25 or analog) across zones, and can also include one or two voting groups. Background scanning provides more flexibility than standard scanning, as the radio user can select a current channel to operate on, while still monitoring...
  • Page 73: Activating In-Zone Scanning

    Activating in-zone scanning An in-zone scan group scans the first 50 conventional channels (P25 or analog) or trunked talkgroups from the currently-selected zone. If you change zones, the radio stops scanning the previous zone’s channels and automatically starts scanning channels from the new zone.
  • Page 74: Activating Talkgroup Scanning

    Activating talkgroup scanning Talkgroup scanning monitors calls from multiple trunked talkgroups, and up to five additional conventional channels (P25 or analog), from across zones. If conventional channels are included as group members, your radio will briefly leave the trunking control channel to scan these channels at regular intervals.
  • Page 75: Making A Call While Scanning

    Making a call while scanning If you want to make a call while your radio is scanning: 1 Lift the microphone off the microphone clip. 2 Press the PTT key to transmit. If the icon and the orange LED are flashing, your radio calls the currently selected channel.
  • Page 76: Editing A Scan Group

    If the channel has been removed successfully, the message Channel nuisance deleted appears in the display. Channel nuisance deleted The function key programmed to activate scanning may be programmed so that a short key press activates scanning and a long key press activates nuisance delete.
  • Page 77 Group members: shows the current members ■ of a group, and may also show the designated transmit channel and priority channels. Add or Delete channel: adds or deletes ■ member channels of a group. Change tx: changes the group’s transmit ■...
  • Page 78: Viewing Group Membership

    Viewing group membership 1 In the Radio settings menu, select Edit groups and select a scan group. Press Select. 2 In the Edit Group menu, select Group members and press Select. Edit group Group members Add channel Back Select 3 Scroll through the list of group members. The names of the group members may be shortened.
  • Page 79: Deleting A Channel From A Group

    For all types of scanning except standard scanning, if your radio is programmed to use the scroll keys to scroll through a list of channels and also has a function key programmed to Nuisance Delete, you can permanently add or delete a channel to the active group by scrolling to the channel and pressing the Nuisance Delete function key.
  • Page 80: Changing A Group's Transmit Channel

    Changing a group’s transmit channel You can change the group’s transmit channel only if it has been pre-programmed. 1 In the Radio settings menu, select Edit groups and select a scan group. Press Select. 2 In the Edit Group menu, select Change tx and press Select.
  • Page 81: P25 Services

    P25 services This section describes the P25 services that may be available on your radio. This feature is controlled by a software license (SFE) and may not be available with your radio. This section covers: Messages ■ Status update ■ Status request ■...
  • Page 82: Messages

    Messages You may be able to send short messages to another radio user. These messages are defined at programming time. If you are on a P25 trunk channel, you can send a message to any other radio on a trunk channel on the same network.
  • Page 83 The red LED glows and a message may be displayed to advise you whether the message has been sent successfully or not. If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the call alert page. Sending a message to a person of your choice 1 Press Menu and select Services >...
  • Page 84: Status Update

    Status update You can inform another radio user of your current status by sending them a status update, for example, ‘At scene’. You may be able to send the status update to a predetermined person or talkgroup, or to a person of your choice.
  • Page 85: Status Request

    The red LED glows and a message may be displayed to advise you whether the status update has been sent successfully or not. If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
  • Page 86: Call Alert

    If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request. Call alert You can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient.
  • Page 87: Radio Check

    Answering a call alert page If you receive a call alert page from another radio user, the message Page rx’d from... briefly appears in the display. Select Call to return the page or No to delete it. If you miss the call alert page, the identity of the caller may be saved in your recent calls list.
  • Page 88: Radio Unit Monitor

    If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request. Radio unit monitor This feature is controlled by a software license (SFE) and may not be available with your radio. This software license is only required for the radio that sends the radio unit monitor request.
  • Page 89: Radio Inhibit And Uninhibit

    If the other radio has received your request, it will now call you, so that you can monitor activity near the radio. Call received Car 2 Menu If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
  • Page 90 The red LED glows and a message appears in the display. Sending inhibit to Car 2 Cancel If the radio has been successfully immobilized, an acknowledgement message is displayed. Ack received Sending a radio uninhibit request 1 Press Menu and select Services > Radio uninhibit.
  • Page 91: Location Services

    Location services This section explains how to use the location services that may be available on your radio. This feature is controlled by a software license (SFE) and may not be available with your radio. This section covers: About location information ■...
  • Page 92: About Location Information

    About location information While you may be able to view your location information on analog channels, sending location information is only available for digital channels. If your radio is connected to the receiver of a satellite navigation system, you can view location information such as latitude and longitude, true course, speed, and coordinated universal time.
  • Page 93: Viewing Location Information

    Viewing location information 1 Press Menu and select Location Svs > Own location. (Depending on how your radio is programmed, you may be able to press a function key to access the Own location menu.) Location information is now shown in the display, if it is available.
  • Page 94: Sending Location Information

    Location tracking The radio’s altitude in metres Altitude: ■ above or below mean sea level Exit MGA: Map Grid of Australia ■ MGA: coordinate system tracking Zone: UTM zone number ■ Zone: PJ: The grid square ■ PJ264837 264837: Easting and Northing to ■...
  • Page 95 1 Press Menu and select Location Svs > Send on PTT. Location Svs Send Logs Send on PTT Back Select 2 Scroll to Off (or On) and press Select. (The current setting is highlighted.) Send on PTT Back Select Using a function key You may be able to use a function key to manually send your location to either all radios on the channel, or to your dispatcher (depending on how your radio is...
  • Page 96: Receiving And Logging Location Information

    Receiving and logging location information This feature is controlled by a software license (SFE) and may not be available with your radio. When your radio receives location information, the display shows Location, along with the digital ‘alias’ of the sending radio. If the radio alias is not available, the radio ID appears.
  • Page 97: Accessing Logged Location Information

    Radios can also be added to Team Locations by pressing Menu, selecting Location Svs > Team Locations, pressing Options and selecting Add; then select whether to add a radio from the Recent talkers list, or by entering a Dialed number. Accessing logged location information This feature is controlled by a software license...
  • Page 98 Select Delete from the Options menu to remove the location information for the radio, and stop logging it. Accessing Recent Locations The latest location data received, including Team Locations, can be viewed using the Recent Contacts menu option. Up to 10 entries will be available.
  • Page 99: Emergency Operation

    Emergency operation This section describes how to make different types of emergency calls. This section covers: About emergency calls ■ Making a priority call ■ Standard emergency mode ■ About manual emergency operation ■ Accessing emergency location information ■ Loneworker monitoring ■...
  • Page 100: About Emergency Calls

    About emergency calls Warning When emergency mode is activated, your encryption keys may be automatically deleted from your radio. In an emergency you can summon help by sending an emergency call. There are three types of emergency calls: Call type Explanation Priority call (Digital channels only.) An emergency alert...
  • Page 101: Making A Priority Call

    Making a priority call This feature is available for digital channels only. When you turn the priority call feature on, the radio automatically sends an emergency alert (message) to the current talkgroup. Any calls you make while the priority call feature is turned on are flagged as emergency calls.
  • Page 102: Standard Emergency Mode

    Standard emergency mode When you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way. When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel.
  • Page 103: What Happens During An Emergency Call

    What happens during an emergency call? The exact way your radio behaves when it enters emergency mode depends on how your radio is programmed. The main phases for both stealth and non-stealth emergency modes are summarized below. The length of each phase is determined when the radio is programmed.
  • Page 104: Activating Emergency Mode

    Activating emergency mode You can activate emergency mode using the emergency function key or a hidden switch, if your radio is set up in this way. 1 Long press the function key or hidden switch to activate emergency mode. In non-stealth emergencies, ‘Emergency mode’ appears in the display.
  • Page 105: About Manual Emergency Operation

    About manual emergency operation This feature is available for digital channels only. When you press the emergency key, your radio sends an alert to your dispatcher and other members of your group, along with your radio digital alias and location. While the emergency call is active, the emergency information is sent out periodically, until either you or another member of your group end the emergency...
  • Page 106: Receiving A Manual Emergency Call

    This feature is controlled by a software license (SFE) and may not be available with your radio. Emergency Acked alias of NWME42T1 acknowledging radio Receiving a manual emergency call When your radio receives a manual emergency call, Emergency appears in the display, along with the identity of the radio that initiated the emergency call.
  • Page 107 Canceling a manual emergency call you have received When you have received a duress emergency call, the Emergency menu always moves to the top of the menu list. In the Emergency Menu, you can manually acknowledge the duress emergency call. This acknowledgement cancels the call.
  • Page 108: Accessing Emergency Location Information

    Accessing emergency location information If Location appears in the display, above the left selection key, you can display the current location of the radio that has sent a manual emergency call. The last location of the radio will still be available even if the radio is turned off and then on again.
  • Page 109: Using The Last Stored Menu

    Using the Last stored menu 1 Press Menu and select Emergency > Last stored to display the current location of the radio. Emergency Last stored Acknowledge Back Select 2 Use the scroll keys to view more location information. Zone: 55 Stored valid valid...
  • Page 110: Activating Loneworker Monitoring

    Activating loneworker monitoring 1 Press Menu and select Radio Settings > Extra features > Loneworker. (Depending on how your radio is programmed, you may be able to press a function key to turn loneworker monitoring on and off.) Extra features Loneworker Back Select...
  • Page 111: 10 Encryption

    10 Encryption This section describes how to use encryption to make your communications completely private. This feature is controlled by a software license (SFE) and may not be available with your radio. This section covers: About encryption ■ Encrypting calls ■...
  • Page 112: About Encryption

    About encryption The encryption feature is available for digital and dual-mode channels only. To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call.
  • Page 113: Making An Encrypted Call

    To turn encryption on or off: 1 Press Menu and select Security > Encryption. (Depending on how your radio is programmed, you may be able to press a function key to turn encryption on and off.) 2 Scroll to On (or Off) and press Select. Encryption Back Select...
  • Page 114: Changing The Radio's Encryption Key

    The name of the encryption key used to encrypt the incoming call may briefly appear in the display, below the name of the caller. Channel 7 Key 2 Menu If the key required to decode the call is not stored in your radio, then your radio remains muted.
  • Page 115: Changing The Transmit Encryption Key Back To The Default Setting

    Changing the transmit encryption key back to the default setting 1 Press Menu and select Security > Preset keys. Security Preset keys Change all Back Select The message Select preset keys? appears in the display. 2 Press OK and the message Preset keys selected briefly appears in the display.
  • Page 116: Removing Encryption Keys From The Radio

    Removing encryption keys from the radio It may be possible for you to delete encryption keys from your radio. Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.
  • Page 117: Updating Encryption Keys Over-The-Air

    Updating encryption keys over-the-air You may be able to update your encryption keys using over-the-air-rekeying (OTAR). This feature is controlled by a software license (SFE) and may not be available with your radio. This feature is only available for digital channels operating in conventional mode.
  • Page 118: Customizing Radio Settings

    11 Customizing radio settings This section describes the ways in which you can customize your radio. This section covers: Reducing power consumption ■ Changing the volume of all audible indicators ■ Changing the volume of keypress tones ■ Changing to quiet operation ■...
  • Page 119: Reducing Power Consumption

    Reducing power consumption You can reduce the power consumption of your radio (and thereby reduce the drain on your vehicle battery) in the following ways: Transmit at low power (if your radio is not already ■ configured to do this). Turn off backlighting when it is not required (see ■...
  • Page 120: Changing The Volume Of All Audible Indicators

    Changing the volume of all audible indicators You can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones: 1 Press Menu and select Radio settings >...
  • Page 121: Changing To Quiet Operation

    Changing to quiet operation When quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signaling tones and warning tones all remain audible. To turn quiet operation on or off: 1 Press Menu and select Radio settings > Alert settings >...
  • Page 122: Changing The External Alert Option

    Changing the external alert option If you are away from your radio and unable to answer calls immediately, an external alert, such as a car horn, may activate when you receive a call. The external alert continues for a period of time and is then turned off.
  • Page 123: Turning Backlighting On Momentarily

    2 Scroll to either On or Off and press Select. Turning backlighting on momentarily You may be able to use a programmed function key to turn backlighting on momentarily. Press the assigned function key to turn backlight- ■ ing on. Backlighting remains on for a few seconds, and then turns off.
  • Page 124: Adjusting The Display Contrast

    Adjusting the display contrast To change the contrast of your radio display to suit the lighting conditions that you are working in: 1 Press Menu and select Radio settings > Display settings > Contrast adjust. Display settings Contrast adjust RSSI Back Select 2 Use the scroll keys to adjust the display contrast to...
  • Page 125: 12 Troubleshooting

    12 Troubleshooting This section describes troubleshooting procedures, and basic maintenance. If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. This section covers: When the radio won’t turn on ■...
  • Page 126: When The Radio Won't Turn On

    When the radio won’t turn on If the red, green and orange LEDs on the control head do not light up briefly when the radio is turned on, it is probable that power is not reaching the radio. Check the following: Is the power connector firmly plugged into the rear ■...
  • Page 127: Changing The Radio Id

    The firmware and hardware versions, and your radio’s frequency band is briefly displayed. Changing the radio ID You can change the radio ID if the current ID is not correct. To change the radio ID your radio must have alphanumeric keys. 1 Press Menu and select Radio settings >...
  • Page 128 Test Description Audio loopback Routes audio from the microphone to the radio’s test internal and external speakers. Before running this test, turn the volume down to limit interference and reduce the impact of audio artefacts. Display freq Displays the transmit and receive frequencies of the current channel.
  • Page 129: Removing The Microphone

    Test Description Tx Tone Transmits a tone of 1011 Hz or 1031 Hz on the current P25 channel. Tx Tone Cal Transmits a 1011 Hz or 1031 Hz tone on the current channel with a bit error rate (BER) of 5%. Tx power test Displays hardware-related information while the radio is transmitting.
  • Page 130: General Care

    General care Your radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring. Notice To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum- based products.
  • Page 131: 13 Glossary

    13 Glossary APCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’. channel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals.
  • Page 132 failsoft Failsoft operation offers P25 conventional operation if the radio cannot acquire a control channel on a trunking system for an extended period of time. The conventional channel may be a repeater channel or a direct channel. Federal Communications Commission, an independent United States government agency that regulates interstate and international radio...
  • Page 133 Project 25. The Association of Public Safety Communications Officials (APCO) established Project 25 (P25). This project was led by United States Federal, state, and local government representatives to develop standards for interoperable digital radios and systems to meet the needs of public safety users.
  • Page 134 repeater A repeater is a relaying site, usually situated above a city or town. The repeater extends the range of radio communications by receiving and re- transmitting signals received from radios. Radio Frequency, the part of the electromagnetic spectrum that is suitable for radio transmissions.
  • Page 135 valid signal A valid signal is a signal that the radio responds to by unmuting the receiver. A signal may be valid, for example, when it is stronger than a minimum level or has special signaling that matches the signaling programmed for the receiving radio.
  • Page 136: Simplified Declaration Of Conformity

    С настоящото Tait International Limited декларира, че B'dan, Tait International Limited, niddikjara li dan it-tip ta' този тип радиосъоръжение TMBB1A, TMBH5A & TMBH7A е tagħmir tar-radju TMBB1A, TMBH5A & TMBH7A huwa konformi в...
  • Page 137: Tait Software Licence Agreement

    CD, downloaded from the instructions the computer carries out in Tait website, or provided in any other hardware. Executable code may also form, you agree to be bound by the refer to programs written in interpreted terms of this Agreement.
  • Page 138 Agreement does not grant any rights to features to the Software provided by source code. Tait; and (iv) may contain one or more items of software owned by a third- 3.2. The Licensee acknowledges that party supplier. The term "Software"...
  • Page 139 Open Source Software are in the Open notice or other notice of Tait or third- Source Software Licenses of the party licensor’s proprietary rights; (vii) copyright owner and not in this provide, copy, transmit, disclose, Agreement.
  • Page 140 Vulnerabilities. If Tait cannot correct Intellectual Property developed, the defect within a reasonable time, originated, or prepared by Tait in then at Tait option, Tait will replace the connection with providing the defective Software with functionally Software, Designated Products, equivalent Software, license to...
  • Page 141 Tait Designated Products, the consent demonstrating compliance with all the referred to in Section 7.1 may be foregoing. contained in a Tait Reseller or Tait 8 TERM AND ECTION Distributor Agreement. TERMINATION 7.3. If the Designated Products are 8.1.
  • Page 142 Software have 10.2. Licensee’s sole remedy against been removed or deleted from the Tait will be limited to breach of contract Designated Products and that all and Tait sole and total liability for any copies of the Software and...
  • Page 143 Tait and Licensee. No third party has been included in this Agreement. Tait the right to make any claim or assert...
  • Page 144 Tait Software Licence Agreement...

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