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Copyright and trademarks All information contained in this document is the property of Tait Electronics Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Electronics Limited.
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(WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait Electronics WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Electronics Limited.
For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio.
110 W mobiles, the minimum safe distance is 44 inches (1.1 m). ■ Use the radio only with Tait-approved antennas and attachments, and make only authorized modifica- tions to the antenna otherwise you could damage the radio and violate FCC regulations.
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Radio frequency emissions limits in the USA Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. USA public safety bands (764 –776 MHz and 794 –...
Brief Declarations of Conformity appear on page 2 of this booklet. To download the formal declaration of conformity, go to http://eudocs.taitradio.com/. A signed and dated paper copy of the declaration of conformity can be obtained from Tait Electronics Limited. For your safety...
Interference with electronic devices Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting. Examples of electronic devices that may be affected by RF energy are: ■...
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Radio installation and operation in vehicles Warning: Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants.
The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait Electronics Limited. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
Radio controls For more information about the radio controls, see “About the radio controls” on page PTT key (press-to-talk) radio status microphone LEDs green amber speaker display on/off key volume Channel 12 control Zone 11 Talkgr Menu microphone socket function keys 1 scroll to 4 keys...
Contents Directive 1999/5/CE Declaration of Conformity ....3 For your safety ............... 6 Menu map ..............13 Radio controls .............. 14 About this guide ........18 Safety warnings used in this guide......18 Related documentation ..........18 Getting started........... 19 About your digital radio ..........
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Viewing GPS information ......... 36 Operating in conventional mode ..... 38 Making calls ..............39 Making an individual call.......... 39 Understanding talkgroups ........40 Making an emergency call........41 Receiving calls ............. 42 Identifying a caller (talking party ID) ......42 Receiving a two-tone call .........
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Identifying the radio’s audible tones ......86 Checking the version of your radio ......87 Removing the microphone ........87 General care ..............88 Cleaning the radio............ 88 Glossary ............89 Index ............92 Tait Software Licence Agreement .... 97 Contents...
There is a risk of equipment damage or malfunction. Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com): ■ Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.)
Getting started This section describes your radio’s controls and indicators. This section covers: ■ About your digital radio ■ About the radio controls ■ Understanding the radio display ■ Understanding the radio indicators Getting started...
About your digital radio Your digital radio may have some channels programmed as either analog or dual mode. Dual mode channels are able to receive both digital and analog calls. You may notice differences between your radio’s analog and digital channels in terms of: ■...
About the radio controls The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses: ■ a short key press is less than one second, and ■...
About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see “About the radio controls”...
About the hand-held control head Your radio may have a hand-held control head installed, to enable you to operate the radio at a distance from the radio body. The keys and controls work in the same way as those on the standard control head, with the exception of the PTT and volume up and down keys.
Understanding the radio display The messages and symbols you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display symbols These are some of the symbols you may see on your radio display: Symbol Meaning Signal strength indicator: the more bars, the stronger the...
Understanding the radio indicators The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. Note: The way these indicators behave may be affected by the way your radio is programmed.
Audible tones The radio uses audible tones to alert you to its status: ■ Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls. (You can turn these tones off—see “Turning off radio controls and keypress tones”...
Basic operation This section describes the basic operation of your radio. This section covers: ■ Turning the radio on and off ■ Adjusting the speaker volume ■ Locking and unlocking the keypad ■ Navigating the radio’s menus ■ Using function keys to access frequently used features ■...
Turning the radio on and off Note: If your radio has a security lock, you must enter your unlock sequence before you can use your radio. If the message Enter PIN appears, enter your assigned PIN (personal identification number). See “Unlocking the radio”...
Adjusting the speaker volume Rotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The raised dot indicates the current volume setting. Note: The volume control also changes the volume level of the radio’s audible indicators. Adjusting the volume using a hand-held control head Press...
Navigating the radio’s menus Your radio has a number of menus available, each containing lists or submenus. The menus available depend on the way your radio is programmed. Using the Main menu To access the Main menu, press the right selection key whenever Menu appears above it.
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Using the scroll key Quick Access menu There are two ways to use this Quick Access menu: ■ Press to begin scrolling through a list of zones or channels. ■ Press and the Quick Access menu appears. In this example, the Individual Call menu is the Quick Access menu.
Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
Selecting a zone A zone is a collection of channels. Zones are a way of grouping channels, for example, by public safety agency type (fire, police, ambulance, etc.) or by geographical region (Dallas, Houston, etc.). To select a zone: 1 Press Menu and select Zones. 2 Scroll to the zone you want.
Selecting a channel Using the Main menu 1 Press Menu and select Channels. 2 Scroll to the channel you want and press Select. Other ways of selecting a channel You may also be able to use the following controls to select a channel: ■...
Checking recent calls Note: This feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.
About GPS information If your radio is connected to a global positioning system (GPS) receiver, you can view GPS information such as latitude and longitude, true course, speed, and coordinated universal time. Your radio may also be able to display universal transverse mercator (UTM) information such as the UTM zone, and northing and easting coordinates.
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Using the Main menu 1 Select Menu > GPS info. Main menu GPS info Talkgroups Back Select 2 Use the scroll keys to view more GPS information. Zone: 50 765773 Easting: 7179810 Northing: Exit 3 Press Exit to exit the GPS display. GPS info S 25°28'30"...
Operating in conventional mode This section explains how to operate your radio in conventional mode. This includes how to make and receive calls, use your radio in different repeater areas and scan a group of channels for activity. This section covers: ■...
Making calls To make a call: 1 Select the required zone (see “Selecting a zone” on page 33). 2 Select the required channel (see “Selecting a channel” on page 34). 3 Lift the microphone off the microphone clip. 4 Hold the microphone about 2 inches (5 cm) from your mouth and press the PTT key to transmit.
2 Scroll to the person you want to call and press the PTT key to make the call immediately. 3 Alternatively, scroll to the person you want to call and press Select. Individual call Car 2 Car 1 Cancel Select The message Call...? briefly appears in the display.
Making a talkgroup call To make a call to the currently selected talkgroup ■ Press the PTT key. Changing a talkgroup 1 Press Menu and select Talkgroups. (Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.) 2 Scroll through the list of talkgroups to the one you want and press Select.
Receiving calls When a call is received with valid signaling, the radio unmutes and you can hear the call. Identifying a caller (talking party ID) Note: This feature is available for digital channels only. You can use talking party ID to identify the radio user calling you.
Receiving a two-tone call Note: This feature is available for analog channels only. Two-tone signaling is used to call either individual or groups of radios. When your radio receives a two-tone call that it can decode, it beeps, indicating which type of two-tone call has been received.
Communicating directly with other radios You can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy. While repeater talkaround is active, all calls are made on your current channel’s receive frequency.
Checking that the channel is clear Monitor allows you to override some or all of the radio’s mutes, allowing you to hear if there is any traffic (including talkgroup and individual calls) on a channel. For analog channels, this is so that you can check that the channel is clear before you make a call.
Using the radio in different repeater areas Your radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use.
Suspending a channel from a voting group You may be able to use the function key programmed for ‘nuisance delete’ to temporarily remove one of the channels from the voting group. To remove a channel from a voting group: 1 Wait until the radio has stopped on the channel that you want to remove from the voting group.
Scanning a group of channels The scan feature is used to monitor a group of channels for activity. When there is activity on a channel in the group, the radio stops on that channel. The radio then unmutes and you can hear the call. Scanning resumes when the channel is no longer busy.
Activating standard scanning Standard scanning is activated when you select a standard scan group. To select a standard scan group: 1 Press Menu and select Channels. (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select channels.) 2 Scroll to the group you want and press Select.
Activating in-zone scanning In-zone scan is turned on using a programmed function key. While in-zone scan is active, the radio scans all the channels programmed for the zone in which the radio is operating. When you change to another zone, in-zone scan starts with channels in the new zone.
Suspending a channel from a scan group If a member channel of a scan group is busy for a long time and you do not want to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete it from the scan group.
Editing a scan group You can use the Edit Group menu to view group membership details and make permanent changes to your radio’s scan groups, if your radio is programmed in this way. Selecting a group to edit 1 Press Menu and select Radio settings > Functions >...
Symbols and messages The following symbols may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels. Symbol Meaning This channel is used to transmit on when there has been no recent activity.
3 The information that may appear is explained in the example below. Group members C:Channel 1 transmit C:Channel 2 channel zone Back Select priority 1 channel name channel Adding a channel to a group 1 In the Edit Group menu, select Add channel and press Select.
Changing a group’s transmit channel 1 In the Edit Group menu, select Change tx and press Select. The current transmit channel is identified by the symbol beside the channel name. 2 Select the new transmit channel and press OK. Change tx C:Channel 1 C:Channel 2 Back...
Hearing faint and noisy signals Note: This feature is only applicable to analog channels. Usually the radio’s squelch mute (known as ‘squelch’) prevents you from hearing faint or noisy calls on a channel. Without squelch, the radio’s speaker would ‘chatter’ in low signal strength areas. On occasions when you want to hear everything that is being said on a channel, even if it is hard to understand, you can use the squelch override feature to force the...
Operating in P25 trunking mode This section explains how your radio operates on a P25 trunking system. This includes how to make group calls, individual calls and phone calls. Note: The features described in this chapter are only available for radios configured for P25 trunking operation.
About P25 trunking Your radio may be able to operate on a P25 trunking system as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused. The trunking system allows several channels to be automatically shared by a number of radio users.
Service is lost If access to the trunking system is lost, no longer appears, the bars in the RSSI symbol disappear the display shows No service. Talkgroup 1 No service Menu The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep.
Making a talkgroup call A talkgroup is a collection of radios on a trunking system. Trunked talkgroups are found in the Channels menu, along with conventional channels that may also be available for the currently selected zone. Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select a trunked talkgroup.
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2 Select the required talkgroup: ■ Press Menu and select Channels. ■ Scroll to the talkgroup you want, and press Select. Channels Talkgroup 2 Channel 1 Back Select (Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select a talkgroup.) Your radio now indicates the currently selected talkgroup.
Receiving a talkgroup call To hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see “Making a talkgroup call” on page 60, and for information about scanning talkgroups, see “Scanning...
Scanning a group of talkgroups The scan feature is used to monitor a group of trunked talkgroups for activity. Each group of talkgroups is programmed as a single scan group. When there is a call from a member of the talkgroup scan group, the radio unmutes and you can hear the call.
To remove a channel from a talkgroup scan group: 1 Wait until the radio has stopped on the talkgroup that you want to remove from the talkgroup scan group. 2 Press the function key programmed for nuisance delete. If the talkgroup has been removed successfully, the message Channel nuisance deleted appears in the display.
Making an individual call Note: In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls” on page To make a call to one radio on a trunking system: 1 Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.) Depending on your radio model and how it is...
Receiving an individual call When you receive a call from an individual radio, your radio displays the caller’s name or identity. Call received Car 1 Cancel Menu The radio rings and the green LED flashes until the call is answered. Press the PTT key to accept the call, or Cancel to reject the call.
Making a phone call Note: This feature is only available for radios with alphanumeric keys. You may be able to use your radio to connect to a telephone network and make a phone call. Note: In some situations, your call will not proceed. For an explanation of the radio behavior, see “Unconnected calls”...
Unconnected calls If your call is not connected, the way your radio behaves is explained in the following table. Radio behavior Explanation The system is too busy to process System your talkgroup or individual call. queued The system is now available to Busy channel process your talkgroup or now free...
Failsoft mode operation If your radio is unable to access the trunking system, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft. Radio-based failsoft When you loose access to the trunking system, longer appears, the bars in the RSSI symbol disappear and the display shows No service.
You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunking system returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.
Safeguarding you and your radio This section describes how to prevent unauthorized use of your radio, how to make your communications completely private and how to get help when you need it most. This section covers: ■ About locking the radio ■...
About locking the radio You can lock your radio to prevent unauthorized use, if this feature is programmed for your radio. When your radio is locked, you can only make emergency calls. Your radio can still receive calls and status requests, but you must unlock the radio to respond to them.
About emergency calls In an emergency you can summon help by sending an emergency call. There are two types of emergency calls: Call type Explanation Priority call (Digital channels only.) An emergency alert is automatically sent to the current talkgroup. Calls made when the priority call feature is turned on are flagged as ‘emergency’...
Understanding emergency mode When you press the emergency key your radio enters ‘emergency mode’, if your radio is programmed in this way. When the radio enters emergency mode, it will automatically send alerts together with your radio unit ID to the dispatcher. These alerts are usually sent on a designated emergency channel.
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The main phases for both stealth and non-stealth emergency modes are summarized below. The length of each phase is determined when the radio is programmed. When the emergency key is pressed: Digital channels: the radio continually sends emergency alerts to the dispatcher until a response is received.
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In non-stealth emergencies, ‘Emergency mode’ appears in the display. Emergency mode One or more emergency calls are sent to your dispatcher or another predetermined radio user. During emergency mode, the radio will behave as described in “What happens during an emergency call?”...
Customizing your radio This section describes the ways in which you can customize your radio. This section covers: ■ About display and keypad backlighting ■ Reducing power consumption ■ Customizing the audible alert settings Customizing your radio...
About display and keypad backlighting Whenever a key is pressed or a call is received, the keypad and display light up automatically to make it easy to read in poor light conditions. Backlighting usually remains on for a few seconds, unless further radio activity is detected.
Turning backlighting on momentarily You can turn backlighting on momentarily using a function key, if your radio is programmed in this way. Backlighting remains on for a few seconds and then turns off. Adjusting the backlighting level To change the level of your radio’s backlight to make the display or keypad easier to read in low lighting conditions: 1 Press Menu and select Radio settings >...
Reducing power consumption You can reduce the power consumption of your radio (and thereby reduce the drain on your vehicle battery) in the following ways: ■ Transmit at low power (if your radio is not already configured to do this). ■...
Customizing the audible alert settings The radio uses audible tones to alert you to its status: ■ Radio controls and keypress tones—the beeps you hear when you press your radio’s keys or use the controls. (You can turn these tones off—see “Turning off radio controls and keypress tones”...
Changing the keypress volume Whenever you press a key, you will hear a beep to indicate whether or not what you are trying to do is allowed: ■ Allowed: a short, medium-pitched beep. ■ Not allowed: a long, low-pitched beep. To change the volume of the keypress beeps between high, low, and off: 1 Press Menu and select Radio settings >...
2 Scroll to On or Off and press Select. (The current setting is highlighted.) Quiet operation Back Select The message Quiet operation activated (or deactivated) appears in the display. Hearing only channel traffic You can turn off all the audible tones that the radio makes so that the only sound you will hear from the speaker is channel traffic.
Troubleshooting This section describes troubleshooting procedures and basic maintenance. This section covers: ■ Troubleshooting ■ System error message ■ When your radio won’t turn on ■ Checking the version of your radio ■ Removing the microphone ■ General care ■ Cleaning the radio Troubleshooting...
Troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. System error message If your radio displays a system error message, take a note of the number (X:XXXXXXXX), and consult your radio provider.
When your radio won’t turn on If the red, green and amber LEDs on the control head do not light up when the radio is turned on, it is probable that power is not reaching the radio. Check the following: ■...
Removing the microphone Note: For information on installing or removing your radio from a vehicle, refer to the TM9100 Installation Guide. 1 Using your thumb or forefinger, lift up one of the corners of the microphone grommet and firmly (but gently) pull that corner until the seal comes away from the cavity.
General care Your radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring. To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum-based products.
Glossary APCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’. channel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals.
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Light Emitting Diode, a device that is able to emit light. mute A mute controls the circumstances under which a received signal is passed to the radio’s speaker. For example, when a signal is received by the radio, the mute may remain ‘closed’...
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traffic channel The traffic channel is the channel on a trunking system to which the parties participating in a call are directed to for the duration of the call. When the call ends, the traffic channel is returned to the pool of channels for use in a new call.
Index receiving 42 to talkgroup (conventional) two-tone 43 care, of radio 88 alert tones 26 channel see also audible tones checking that clear amber LED 25 (monitor) 45 antenna home channel 46 safe distance, from antenna removing from scan group audible tones scanning 48 changing volume of all 81...
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emergency call hand-held control head 23 ending 76 hardware version, identifying types of 73 using concealed microphone 76 what happens during 74 identifying caller 42 emergency mode incoming call tone. See audible false powerdown 74 tones keep alive 74 indicators, volume of 81 phases of 75 individual calls (conventional) radio is silent during 74...
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lighting conditions on/off key 28 adjust display for 79 locking the radio 72 long key press 21 P25 trunking. See trunking operation. 58 phone calls (trunking) 67 Main menu power up radio 28 accessing 30 priority call, making 73 exiting quickly 30 priority channels, scanning 48 making calls 39 individual call 39...
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radio-based failsoft 69 stealth emergency recent calls 35 about 74 red LED 25 what happens during 75 related documentation 18 repeater talkaround 44 radio display symbol for 24 talkaround. See repeater turning on and off 44 talkaround. RF, exposure to 6 talkgroup (conventional) RFSS controller.
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talkgroup call 60 traffic channel 58 zone controller 59 trunking system about 58 service lost 59 two-tone overriding 43 two-tone signaling receiving two tone calls 43 unlocking the radio 72 Valid 26 version information, of radio volume of keypress beeps, changing 82 volume, changing 29 voting 46...
Agreement. “Person” means any individual, partnership, “Designated Products” means products corporation, association, joint stock provided by Tait to Licensee with which or for company, trust, joint venture, limited liability which the Software and Documentation is company, governmental authority, sole licensed for use.
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Components contained in Tait products and releases of the software provided by Tait; and the related Open Source licenses, see: http:// (iii) may contain one or more items of support.taitradio.com/go/opensource software owned by a third-party supplier.
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5 OWNERSHIP AND TITLE ECTION Licensee substitute Software which will Tait, its licensors, and its suppliers retain all of accomplish the same objective, or terminate their Intellectual Property Rights in and to the the license and refund Licensee’s paid license Software and Documentation, in any form.
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Agreement, Licensee must certify in carried portable radio products and Licensee writing to Tait that all copies of the Software transfers ownership of the Tait mobile or have been removed or deleted from the...
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Agreement. and total liability for any such claim shall be 11.7. ORDER OF PRECEDENCE. In the event limited at the option of Tait to the repair or of inconsistencies between this Agreement replacement of the Software or the refund of and any other Agreement between the the purchase price of the Software.
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Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or...
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