Tait TM9300 User Manual

Tait TM9300 User Manual

Dmr mobile radios
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TM9300
DMR Mobile Radios
User's Guide
MMB-00001-08 · Issue 8 · August 2017

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Summary of Contents for Tait TM9300

  • Page 1 TM9300 DMR Mobile Radios User’s Guide MMB-00001-08 · Issue 8 · August 2017...
  • Page 3: Table Of Contents

    Contents For your safety..............8 Menu maps..............17 About this guide ............19 Safety warnings used in this guide ........... 19 Related documentation............. 20 Getting started ...............21 About your DMR digital radio............ 22 About the radio controls............24 Understanding the radio display ..........27 Understanding the radio indicators...........
  • Page 4 Setting your status (on analog channels) ......... 63 Sending and receiving status messages ........63 Sending and receiving text messages........65 Checking the queue..............69 Call alert ................... 70 Radio check................71 Radio monitor ................72 Radio inhibit and uninhibit ............74 Resending calls automatically ..........
  • Page 5 About troubleshooting............. 138 When your radio won’t turn on..........138 Identifying the radio’s audible tones ........138 Viewing radio information ............139 Removing the microphone............140 General care................140 Directive 1999/5/CE Declaration of Conformity ..141 Tait Software Licence Agreement.......142 Contents...
  • Page 6 Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.
  • Page 7 Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited. Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.
  • Page 8: For Your Safety

    For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with the radio frequency (RF) exposure guidelines of the United States Federal Communication Commission’s (FCC), Industry Canada, and those from other administrations, please read the following information before using this radio.
  • Page 9 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. Use the radio only with Tait-approved antennas and ■ attachments, and make only authorized modifications to the antenna otherwise you could damage the radio and violate FCC regulations.
  • Page 10 Compliance with RF energy exposure standards This two-way radio complies with these RF energy exposure standards and guidelines: United States Federal Communications Commission, ■ Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1091. American National Standards Institute (ANSI) / Insti- ■...
  • Page 11 Cette radio se conforme aux limites d’exposition de l’IEEE (FCC) et ICNIRP pour les environnements d’exposition au rayonnement RF professionnel et contrôlé aux cycles de marche de 50% en mode transmission et 50% en mode réception. Radio frequency emissions limits in the USA Part 15 of the FCC Rules imposes RF emission limits on receivers.
  • Page 12 USA public safety bands (764 –776 MHz and 794 – 806 MHz) The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands. Low-power channels This radio complies with §...
  • Page 13: Declaration Of Conformity

    Health, safety and electromagnetic compatibility in Europe In the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility.
  • Page 14: Interference With Electronic Devices

    Interference with electronic devices Warning Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting. Examples of electronic devices that may be affected by RF energy are: aircraft electronic systems ■...
  • Page 15 instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death. Radio installation and operation in vehicles Warning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas.
  • Page 16 The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
  • Page 17: Menu Maps

    Menu maps This section shows the menus and submenus that may be programmed for your radio. Some features are controlled by software licenses and may not be available with your model. Main menu (conventional mode) Channels Display settings Zones Backlight level Address book Backlighting Personal...
  • Page 18 Main menu (trunked mode) Preset calls Radio info Address book Trunked ID Personal Key settings Standard Multi head info Set zone Version info Set workgroup Customer info Go to homegroup Serial number Scanning Alias Send Call groups Status Own location Text message Security Dispatcher call...
  • Page 19: About This Guide

    About this guide This user’s guide provides information about all TM9300 mobile radios except the TM9315 (with 2- digit display). The radio behavior described in this guide applies to radios with firmware version 2.15. To check the radio’s firmware version, see "Viewing radio...
  • Page 20: Related Documentation

    Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http:// support.taitradio.com): Safety and Compliance Information—supplied ■ with each radio. (The same information is included in this user’s guide.) Installation Guide—covers installing TM9300...
  • Page 21: Getting Started

    Getting started This section gives an overview of your DMR radio, describes the radio’s controls and indicators, and explains how the radio menus are organized. This section covers: About your DMR digital radio ■ About the radio controls ■ Understanding the radio display ■...
  • Page 22: About Your Dmr Digital Radio

    About your DMR digital radio Your DMR digital radio can be programmed for DMR conventional or DMR trunked operation. Analog conventional and MPT operation is also available. DMR and MPT trunking operation is controlled by a software license (SFE) and may not be available with your radio.
  • Page 23 What you hear on an analog channel On analog channels, your radio may be programmed so that you hear all conversations on a channel, or your user group may be segregated from other user groups by using special signaling. The special signaling is used to control the muting and unmuting of your radio, so that your radio is muted when other user groups are talking and unmuted for members of...
  • Page 24: About The Radio Controls

    About the radio controls The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses: a short key press is less than one second, and ■...
  • Page 25: About The Keypad Microphone

    About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see "About the radio...
  • Page 26 About the hand-held control head Your radio may have a hand-held control head installed, to enable you to operate the radio at a distance from the radio body. The keys and controls work in the same way as those on the standard control head, with the exception of the PTT and volume up and down keys.
  • Page 27: Understanding The Radio Display

    Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display icons These are some of the icons you may see on your radio display: Icon Meaning...
  • Page 28 Icon Meaning Conventional mode icons Monitor or squelch override: monitor or squelch override is turned on Scanning: your radio is monitoring a group of channels for activity, and the currently selected channel is a member of the scan group. Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channel Text message: there is no text message in the call queue Text message: there is a text message in the call queue...
  • Page 29: Understanding The Radio Indicators

    Understanding the radio indicators The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. The way these indicators behave may be affected by the way your radio is programmed.
  • Page 30 Audible tones The radio uses audible tones to alert you to its status: Radio controls and keypress tones—the tones ■ and beeps you hear when you press your radio’s keys or use the controls. Incoming call tone—when the radio is receiving ■...
  • Page 31 Tone Meaning Three long Transmit timeout imminent: Your transmit beeps timer will expire and your current transmission will be terminated. one short, Radio is stunned: The radio has been high-pitched made inoperable by your service provider. beep two low- Radio’s temperature is high: The radio’s pitched beeps temperature is in the high-temperature range, but the radio will continue...
  • Page 32: Using Function Keys To Access Frequently Used Features

    Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
  • Page 33: Navigating The Radio's Menus

    Use the following table to record the function keys programmed for your radio: Short key press Long key press For more information about the function keys that can be programmed on your radio, contact your radio provider. Navigating the radio’s menus Your radio has a number of menus, each containing lists or submenus.
  • Page 34: Using The Alphanumeric Keys To Search A List

    Your radio may be programmed to use the scroll keys or the left selection key to directly access a menu. To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it. Using the alphanumeric keys to search a list This feature is only available for radios with...
  • Page 35: Basic Operation

    Basic operation This section describes the basic operation of your radio. This section covers: Turning the radio on and off ■ Adjusting the speaker volume ■ Locking and unlocking the keypad ■ Changing the radio’s operating mode ■ Setting and viewing the radio’s time and date ■...
  • Page 36: Turning The Radio On And Off

    Turning the radio on and off Long press the on/off key to turn the radio either on or off. volume control on/off Standard control head Hand-held control head When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps.
  • Page 37: Adjusting The Speaker Volume

    The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance. Unlocking the radio To unlock your radio, use the unlock sequence ■...
  • Page 38: Locking And Unlocking The Keypad

    Locking and unlocking the keypad The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed. If you receive a call while the keypad is locked, press any key to answer.
  • Page 39: Changing The Radio's Operating Mode

    Changing the radio’s operating mode The way your radio performs basic functions, such as sending and receiving calls, depends on the operating mode of your network. The two operating modes that may be available on your radio are: conventional mode (see "Operating in conven- ■...
  • Page 40: Setting And Viewing The Radio's Time And Date

    Setting and viewing the radio’s time and date Your radio may be programmed to use its internal real-time clock. You may be able to view the time and date via a function key or via the radio menu. Other features may also make use of the radio’s time and date by showing entries based on the current clock setting.
  • Page 41: Using The Address Book

    Using the address book Your radio may have a standard address book (with pre-programmed entries) and a personal address book which allows you to maintain your own entries. The address book only shows entries that are relevant to your radio’s current mode of operation (conventional or trunked) and network.
  • Page 42: Opening The Address Book

    Opening the address book To open the address book: Press Menu and select Address book. ■ Your radio may be programmed to use the left selection key (Ad. book) or a function key to open the address book. When opening the address book for the first time after turning on the radio or changing the mode, you are asked to select the default address book: Address book...
  • Page 43: Navigating The Address Book

    Navigating the address book In the standard address book, each entry may have been assigned to a role. Roles are used to categorise entries into logical groups. When opening the standard address book, you can view all entries or filter the entries by a particular role. The personal address book always lists all entries.
  • Page 44: Filtering Address Book Lists

    add an entry of the standard address book to ■ your personal address book If the number of an incoming or dialed call occurs in both the standard and the personal address books, the radio will display the name defined in the personal address book. When adding an entry from the standard address book to the personal address, the role is added as well.
  • Page 45: Maintaining Personal Address Book Entries

    Maintaining personal address book entries The personal address books allows you to: create, edit and delete entries ■ add the last caller ■ copy entries from the standard address book ■ The personal address book can contain up to 100 entries.
  • Page 46 4 In conventional mode, select the Entry type. DMR conventional Analog conventional Entry type Entry type individual call Channel Channel Text message ID Back Select Back Select Press Select. 5 Enter the number or channel. Number Channel 09808242 200New entry Clear Options Clear...
  • Page 47 Press Options and select Next. 4 In trunked mode, the number of the last call appears on the display. Number 203New entry Clear Change Options If you want to edit the number, press Change. Otherwise, press Options and select Save. 5 In conventional mode, select the Entry details screen appears showing the radio ID of the last caller:...
  • Page 48 The entry types Talkgroup and Status Update cannot be copied to the personal address book. Technicians William Tech Car Back Options 3 Press Options and select Add to personal. You can now go to the personal address book and change the new entry to make corrections to the name or number.
  • Page 49: Operating In Conventional Mode

    Operating in conventional mode This section explains how to operate your radio on a conventional network (digital and analog). This section covers: Selecting a zone Checking the queue ■ ■ Selecting a channel Call alert ■ ■ Selecting a scan or vot- Radio check ■...
  • Page 50: Selecting A Zone

    Selecting a zone Your radio may be programmed to use zones, which are collections of channels and groups. When you select a zone, only the channels and groups assigned to that zone are available. Using the Main menu: 1 Press Menu and select Zones. Main menu Zones Address book...
  • Page 51: Selecting A Channel

    Selecting a channel For DMR digital channels, a talkgroup may be assigned to a channel. For more information, "Understanding talkgroups" on page Using the scroll keys: Your radio may be programmed use the scroll keys to to scroll through the channels. Using the Main menu: 1 Press Menu and select Channels.
  • Page 52: Selecting A Scan Or Voting Group

    1 Dial the number associated with the channel using the alphanumeric keys. Clear Select 2 Press Select, and the programmed channel is now shown on the display. Selecting a scan or voting group A scan or voting group is a collection of channels that are grouped together for either scanning or voting.
  • Page 53: Understanding Talkgroups

    3 Press Select, and the programmed scan or voting group is now shown on the display. The orange LED glows and the scanning icon appears on the display. Scan 1 Channels Menu Dialing a scan or voting group This feature is only available for radios with alphanumeric keys.
  • Page 54 even be made up of a county of public safety offi- cers. Regional talkgroups—used by large state agen- ■ cies that have regional divisions. Statewide talkgroups—used by an agency to com- ■ municate with public safety members in other regions. Statewide talkgroups, as their name sug- gests, enable public safety agencies to communi- cate with each other from one end of the state to the other.
  • Page 55: Making A Call

    Making a call The radio’s behavior when making a call changes depending on the type of channel selected. Channels can be programmed for: DMR calls over a DMR network ■ DMR calls between radios ■ analog calls between radios ■ If you are on a channel programmed for calls over the DMR network, the green LED indicates whether the network is active.
  • Page 56 To make a call: 1 Select the required channel or scan group. You may need to select the zone you want first, then select the channel or group from that zone. 2 On channels programmed for DMR or analog calls between radios (without a radio network): Check that the channel is clear.
  • Page 57: Making An Individual Call

    Making an individual call This feature is available for DMR digital channels only. To make a call to one person: 1 Press Menu and select Individual call. (Depending on how your radio is programmed, you may be able to use a function key to select individual calls.) 2 If no address book is configured, a preconfigured list appears.
  • Page 58: Making A Local Call

    When on a DMR conventional channel, the address book will show the DMR entries available on the current channel as well as all analog entries. When on an analog channel, the address book will show all analog entries. When selecting an analog entry, the radio will change channel if necessary.
  • Page 59: Dialing A Radio Call

    4 Press Send. The call details appear on the display, the red LED glows, and appears on the display. Dialing a radio call This feature is only available for radios with alphanumeric keys. To dial a call to another radio, or group of radios (analog only): 1 Select the required channel.
  • Page 60: Making A Phone Call

    Making a phone call This feature is available for DMR digital channels only. You may be able to connect directly to a telephone network by dialing the number yourself or using preset dialing sequences. 1 Select the required channel. 2 Press Menu and select Phone call. Main menu Phone call Local calls...
  • Page 61 make a local call (see "Making a local call" on ■ page use your address book (see "Making a call using ■ the address book" on page dial DTMF tones (overdialing) ■ Using a function key Depending on how DTMF patch calls are programmed, some or the following steps may not be necessary.
  • Page 62: Making An Emergency Call

    Your radio may send tones to capture the line. 5 Press Send to send the number dialed in step 3. You may hear telephone dialing and ringing tones. 6 Proceed with your call. 7 Once the call has finished, press End. Your radio may send tones to release the line.
  • Page 63: Setting Your Status (On Analog Channels)

    Setting your status (on analog channels) For analog channels, your radio may be able to maintain a record of your current status. This status may be sent with outgoing calls programmed to contain status information. If the radio receiving your call has been programmed with the same status messages, it will decode and display your status.
  • Page 64: Sending A Status Message

    Sending a status message 1 Press Menu and select Services > Status update. 2 In the Status update menu, scroll through the list of status messages until the message you want appears. Status update On site In transit Back Select 3 When you have chosen a message, press Select.
  • Page 65: Sending And Receiving Text Messages

    Sending and receiving text messages Your radio may be programmed so that you can send text messages. The three options for creating text messages are selecting a preset text message, editing a draft text message, or creating a new text message.
  • Page 66 In the example below, a preset text message has been selected, and is being edited. currently number of characters 16/128 selected text used/total number of Contact base now| entry option characters allowed (lower case) Clear Options cursor: shows current point of text entry Sending a preset text message 1 Press Menu and select Services >...
  • Page 67 Creating a new text message 1 Press Menu and select Services > Text message > New message. 2 Use the alphanumeric keys to add characters and the Clear key to delete them. Use the scroll keys to move through the characters. 7/100 On site| Clear...
  • Page 68 Sending a text message 1 When you have chosen or entered a message, press Options and the Text options menu opens. Text options Send Cancel sending Back Select 2 In the Text options menu, scroll through the list of options until the choice you want appears. 3 Select Send and press Select.
  • Page 69: Checking The Queue

    Checking the queue If you have missed an incoming call, status message, call alert or text message, it may be stored in the queue. Information about the last call or message is shown on the display and the queue icon appears.
  • Page 70: Call Alert

    You can also delete the selected call or messages, or delete all queued calls and messages. Call alert This feature is available for DMR digital channels only. You can let another radio user know that you want to talk to them by sending them a call alert page. When the other radio user receives the call alert page, they can call you back when it is convenient.
  • Page 71: Radio Check

    The red LED glows and a message will be displayed to advise you whether the call alert has been sent successfully or not. If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
  • Page 72: Radio Monitor

    3 Scroll to the radio you want to check. 4 Press Send to. The red LED glows and a message showing the destination appears in the display. Sending radio chk to Car 2 Cancel If the radio is available on the system, an acknowledgement message is displayed.
  • Page 73 2 If an address book is configured, you can select to either dial a number or show the address book. Send using Dialed number Address book Back Select Otherwise a preset list of radios will appear. Radio monitor Car 2 Car 3 Cancel Send to...
  • Page 74: Radio Inhibit And Uninhibit

    Radio inhibit and uninhibit Warning When a radio is immobilized (‘inhibited’), the encryption keys may be automatically deleted from the radio. If you want to inhibit another radio on the same DMR conventional channel, you can use the radio inhibit feature.
  • Page 75 The red LED glows and a message appears in the display. Sending inhibit to Car 2 Cancel If the radio has been successfully immobilized, an acknowledgement message is displayed. Ack received To send a radio uninhibit request: 1 Press Menu and select Services > Radio uninhibit.
  • Page 76: Resending Calls Automatically

    If the radio has been successfully returned to operation, an acknowledgement message is displayed. Ack received The uninhibited radio will briefly display Radio revived. If an acknowledgement is not received from the recipient’s radio, you will have the option of either canceling or resending the request.
  • Page 77: Transmitting At Low Power

    No acknowledgement retries When you send a call and there is no reply, the call is resent. Any user interaction (such as pressing PTT) will cancel a call that is being resent. Transmitting at low power If you are using your radio in conditions where signal strength is high, you can reduce the drain on your vehicle battery by transmitting at low power.
  • Page 78: Ending Active Calls

    2 Press the low-power transmit function key again to turn low-power transmit off, and the message Low power tx deactivated appears on the display. Ending active calls For analog channels, you may have a function key programmed to either end the current call, or end the current call and all other active calls in your group.
  • Page 79: Using Monitor And Squelch Override (On Analog Channels)

    Using monitor and squelch override (on analog channels) The monitor function allows you to override some or all of the radio’s mutes, and hear if there is any traffic on a channel before you make a call. The squelch override function lets the radio user override the squelch (carrier) mute and hear all noise on a channel, including weak signals that are below the programmed squelch threshold.
  • Page 80: Bypassing The Repeater (On Analog Channels)

    Press the monitor function key again to return the radio to a quiet state. Squelch cannot be overridden when the radio is scanning. Bypassing the repeater (on analog channels) For analog channels, you can bypass the radio repeater and communicate directly with another radio. This feature is known as repeater talkaround.
  • Page 81: Receiving A Call

    2 Press the programmed function key to turn repeater talkaround on. The message Talkaround activated appears briefly, and the repeater talkaround icon appears on the display. 3 Proceed with your call. 4 To turn repeater talkaround off, either change the channel, or press the function key again.
  • Page 82: Scanning A Group Of Channels

    Suspending a channel from a voting group You may be able to use the function key programmed for nuisance delete to temporarily delete one of the channels from the voting group. When that voting group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the voting group.
  • Page 83 Standard and background scanning The two types of scanning that may be available on your radio are standard scanning, and background scanning. Background scan can only be activated by using a function key programmed for background scan. It differs from standard scanning in that the channel that was selected when background scan was activated is also included as a scan-group member.
  • Page 84 When the scan group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the scan group. Alternatively, the function key programmed for scanning may be programmed so that a short key press turns on scanning, and a long key press activates nuisance delete.
  • Page 85 To check the new group details, press Back and select the Group members menu option. Changing a group’s transmit channel You may be able to change the transmit channel of a standard scanning group. The transmit channel is identified by the icon.
  • Page 86 Changing a group’s first or second priority channel You may be able to change the priority channels of a scanning group. Priority channels are scanned more frequently than other channels in the group. If valid activity is found on another channel, the radio continues to scan the priority channel or channels at regular intervals.
  • Page 87 Icon and messages that may appear when changing group details The following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels. Icon Meaning This channel is used to transmit on when there has been no recent activity.
  • Page 88 The following messages may appear when using nuisance delete to temporarily delete a channel from a group, when adding or deleting channels from a group, or changing a group’s transmit or priority channels. Message Meaning Scanning not You cannot use nuisance delete to temporarily delete a channel from a group, as there is no group currently selected.
  • Page 89: Operating In Trunked Mode

    Operating in trunked mode This section explains how your radio operates on a DMR (digital), MPT (analog) or dual-mode trunked network. These features are controlled by software licenses (SFE) and may not be available with your radio. Your radio must have trunking functionality programmed before it can operate in DMR or MPT trunked mode.
  • Page 90: Checking That Your Network Is Available

    Checking that your network is available Check that the orange LED is glowing and the network icon appears in the display. These are the indications that your radio has access to a trunked network. If the network icon is flashing and No service appears on the display, your radio is attempting to access the trunked network.
  • Page 91: Making A Call Using The Address Book

    2 In the Change network menu, scroll through the list of networks until the network you want appears. 3 Press Select. The radio will restart and display the name of the new network. Dialing a new network This feature is only available for radios with alphanumeric keys.
  • Page 92: Making A Preset Call

    2 In the Address book menu, scroll through the list of calls until the call you want appears. 3 Press Options and Call, or press PTT. The call details appear on the display, the red LED glows, and appears on the display. Making a preset call The preset calls programmed for your radio may be to other radios, to PABX extensions or to PSTN...
  • Page 93: About Trunked Zones And Workgroups

    If your preset call number is the same as a call to another radio, then you need to dial a leading 0. For example, dial 23# to call radio 23 and dial 023# for preset call number 23. Clear Send 2 Press Send or the # or PTT key.
  • Page 94 Selecting a zone 1 Press Menu and select Set zone. Main menu Set zone Set workgroup Back Select (Depending on how your radio is programmed, you may be able to use the scroll keys or left selection key to select a zone.) 2 In the Set zone menu, scroll through the list of zones until the zone you want appears.
  • Page 95 1 Select the required zone. See "Selecting a zone" on page 2 Select the required workgroup. See "Selecting a workgroup" on page 3 Press the PTT key, and a call to that workgroup is made. Dialing a workgroup call This feature is only available for radios with alphanumeric keys.
  • Page 96 Using the Main menu 1 Press Menu and select Go to homegroup. Main menu Go to homegroup Scanning Back Select 2 Press Select, and the radio now shows your homegroup in the default display. Using function keys You may be able to use function keys to go to your homegroup or to toggle between your homegroup, and the currently selected zone and workgroup.
  • Page 97: About Emergency Operation

    1 Press Menu and select Scanning. Main menu Scanning Send Back Select (Depending on how your radio is programmed, you may be able to use a function key to turn scanning on or off.) 2 Scroll to On (or Off) and press Select. About emergency operation In an emergency you may be able to summon help by sending an emergency call.
  • Page 98 Dialing an emergency call Dialing is only available for radios with alphanumeric keys. 1 Dial *9. 2 Press Send or the # or PTT key. An emergency call is now sent to the emergency location that has been programmed for your radio. If you wish to send an emergency call to another radio, you may be able to dial *9*n then press the # or PTT key.
  • Page 99: Dialing A Pabx Number

    Dialing a PABX number Dialing is only available for radios with alphanumeric keys. To dial a PABX extension: 1 Dial n, where n is the PABX extension you wish to call. 2 Press Send or the # or PTT key. The call details appear on the display.
  • Page 100: Receiving A Call

    Receiving a call When you receive a call, your radio may: automatically accept the call. The icon appears ■ on the display. The radio may also be pro- grammed to beep or ring. In this case, the caller will usually talk first. ring like a telephone.
  • Page 101 Transmit timer Your radio may have a transmit timer that limits the amount of time you can transmit continuously. When the transmit timer is about to expire, the message Transmit timeout imminent appears in the display, the red LED flashes, and the radio gives three beeps.
  • Page 102: Re-Establishing A Call

    Re-establishing a call The last number recall, unanswered call and callback functions may allow you to re-establish calls using the PTT key. Last number recall When an outgoing call has ended, the message Last call to and the called unit’s identity may appear on the display.
  • Page 103: Checking The Queue

    Checking the queue If you have missed an incoming call or have received a status message or text message, it may be stored in the queue. Information about the missed call or message is shown on the display and the queue icon appears.
  • Page 104 For a status message or a text message, select View to read the message, Reply to reply, or Call to return the call. Your radio may be programmed to automatically view status updates and text messages on receipt. You can also delete the selected call or messages, or delete all queued calls and messages.
  • Page 105: About Status Messages

    About status messages A status message is sent to another party to indicate your current activity or location, such as “en route” or “at lunch”. If the radio receiving your message has been programmed with the same status messages, it will decode and display your message.
  • Page 106 Dialing a status message If your radio has alphanumeric keys, the status messages programmed for your radio can be dialed. To dial the message, you need to know the number associated with the status message. To dial a status message: 1 Dial *0s*n, where s is the number of the status message and n is the radio unit number you wish to send the message to.
  • Page 107: About Trunked Text Messages

    About trunked text messages Your radio may be programmed so that you can send text messages. The three options for creating text messages are selecting a preset text message, editing a draft text message, or creating a new text message. To either edit or enter a text message, your radio must have alphanumeric keys.
  • Page 108 Sending a preset text message 1 Press Menu and select Send > Text message > Preset message. Text message Preset message Edit message Back Select In the Preset message menu, a short label representing each message is displayed. 2 Scroll through the list of preset message labels until the one you want appears.
  • Page 109 3 When the message is complete, press Options and select Send. If you decide to cancel out of editing a text message or receive a call while editing, the current draft will be saved and is available for editing later. Editing a draft text message 1 Press Menu and select Send >...
  • Page 110: Placing The Radio In Do-Not-Disturb Mode

    If your radio has alphanumeric keys, you can choose the option Dialed, then dial the number of the party you wish to call. If you select Address book or Preset, scroll to the entry you want and press Select. 4 Press Select. The call details appear on the display.
  • Page 111: Switching To Conventional Channels Or Conventional Groups

    The message Do not disturb activated appears on the display. Your radio will now ignore all incoming calls. 2 To deactivate the do-not-disturb function, press the do-not-disturb function key again. The message Do not disturb deactivated appears on the display. Using the Main menu 1 Press Menu and select Radio Settings >...
  • Page 112: Dialing Calls In Trunked Mode

    Dialing calls in trunked mode If your radio has alphanumeric keys, you can make dialed calls from your radio. The numbers you dial and dialing features available depend on the way your radio is programmed and the way your network operates.
  • Page 113: Mpt 1343 Dialing

    MPT 1343 dialing If your MPT or DMR trunked network uses the MPT 1343 dialing scheme, your radio’s unique number on the network consists of: a three-digit prefix, ■ a four-digit fleet number, and ■ a two- or three-digit radio unit number. ■...
  • Page 114 MPT 1343 dialed calls The following table summarizes the way you dial calls to other radios and groups of radios using the MPT 1343 dialing scheme, and gives an example of each type of call. In the following examples, the final # may be replaced by a short press of the PTT key.
  • Page 115: Dmr Dialing

    DMR dialing If your trunked network uses the DMR dialing scheme, your radio’s unique number on the network consists a three-digit prefix ■ a two-digit fleet number, and ■ a three-digit unit number ■ You may also be part of a group, with a three-digit group number.
  • Page 116 DMR dialed calls The following table summarizes the way you dial calls to other radios and groups of radios using the DMR dialing scheme, and gives an example of each type of call. In the following examples, the final # may be replaced by a short press of the PTT key.
  • Page 117: Nokia Ann Fleet Calls

    Nokia ANN fleet calls If your trunked network uses Nokia ANN dialing, the numbers you dial depend on your fleet size. Fleets are defined as either large, small or mini. Your radio’s unique number on the network consists of: a lead number 7, 8 or 9, depending on the fleet ■...
  • Page 118 Nokia ANN dialed calls The following table summarizes the way you dial calls to other radios and gives an example of each type of call. In the following examples, the final # may be replaced by a short press of the PTT key. Call to Dialing code and example Radio 23 in the same fleet...
  • Page 119: Accessing Common Trunking Functions

    Accessing common trunking functions The following tables explain how you can access special MPT or DMR trunking functions using the and # keys. The availability of these functions is dependant on the way your radio is programmed and the way your network operates. In the following examples, the final # may be replaced by a short press of the PTT key.
  • Page 120 *... # functions Dialing code Functions Example Turn encryption on *462# *47# Display the current network and your full radio number *48# Queue incoming calls #48# Cancel queue *49# Do not disturb #49# Cancel do not disturb *491# DMR: Do not disturb (SDM calls) MPT: Do not disturb ( voice calls only) #491# DMR: Cancel do not disturb (SDM calls)
  • Page 121: Location Services

    Location services This section explains how to use the location services that may be available on your radio. This feature is controlled by a software license (SFE) and may not be available with your radio. This section covers: About location information ■...
  • Page 122: About Location Information

    About location information While you may be able to view your location information on analog channels, sending location information is only available for digital channels. If your radio is connected to the receiver of a satellite navigation system, you can view location information such as latitude and longitude, true course, speed, and coordinated universal time.
  • Page 123: Viewing Location Information

    Viewing location information 1 Press Menu and select Location Svs > Own location. (Depending on how your radio is programmed, you may be able to press a function key to access the Own location menu.) Location information is now shown in the display, if it is available.
  • Page 124 Location tracking The radio’s altitude in metres Altitude: ■ above or below mean sea level Exit MGA: Map Grid of Australia ■ MGA: coordinate system tracking Zone: UTM zone number ■ Zone: PJ: The grid square ■ PJ264837 264837: Easting and Northing to ■...
  • Page 125: Loneworker Monitoring

    Loneworker monitoring Loneworker monitoring is a safety feature for people who work alone. Loneworker monitoring may be programmed to be on or off at all times, or can be switched on and off by the user using a programmed function key or the menu. A loneworker alarm is activated, if there has been no user activity for a predetermined time.
  • Page 126: Responding To A Loneworker Alarm

    Responding to a loneworker alarm If you hear a beep to indicate that the radio is expecting a response from you to acknowledge that you are safe. The message “Loneworker awaiting” and a horizontal scroll bar appear indicating the remaining time until an emergency action is triggered. Loneworker awaiting Press any key.
  • Page 127: 10 Encryption

    10 Encryption This section describes how to use encryption to make your communications completely private. This feature is controlled by a software license (SFE) and may not be available with your radio. This section covers: About encryption ■ Encrypting calls ■...
  • Page 128: About Encryption

    About encryption The encryption feature is available for digital and dual-mode networks only. To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call.
  • Page 129: Making An Encrypted Call

    Making an encrypted call 1 Select the network you wish to operate on. 2 Check that encryption is on ( is showing in the display). 3 Press and hold the PTT key to transmit. While you are transmitting, the red LED glows and appears in the display.
  • Page 130: Removing Encryption Keys From The Radio

    Removing encryption keys from the radio It may be possible for you to delete encryption keys from your radio. Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.
  • Page 131: Customizing Radio Settings

    11 Customizing radio settings This section describes the ways in which you can customize your radio. These features are common to radios operating in either trunked or conventional mode. This section covers: Changing the volume of all audible indicators ■ Changing the volume of keypress tones ■...
  • Page 132: Changing The Volume Of All Audible Indicators

    Changing the volume of all audible indicators You can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones: 1 Press Menu and select Radio settings >...
  • Page 133: Changing To Quiet Operation

    Changing to quiet operation When quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signaling tones and warning tones all remain audible. To turn quiet operation on or off: 1 Press Menu and select Radio settings > Alert settings >...
  • Page 134: Changing The External Alert Option

    Changing the external alert option If you are away from your radio and unable to answer calls immediately, an external alert, such as a car horn, may activate when you receive a call. The external alert continues for a period of time and is then turned off.
  • Page 135 2 Scroll to either On or Off and press Select. Turning backlighting on momentarily You may be able to use a programmed function key to turn backlighting on momentarily. Press the assigned function key to turn backlight- ■ ing on. Backlighting remains on for a few seconds, and then turns off.
  • Page 136: Adjusting The Display Contrast

    Adjusting the display contrast To change the contrast of your radio display to suit the lighting conditions that you are working in: 1 Press Menu and select Radio settings > Display settings > Contrast adjust. Display settings Contrast adjust RSSI Back Select 2 Use the scroll keys to adjust the display contrast to...
  • Page 137: 12 Troubleshooting

    12 Troubleshooting This section describes troubleshooting procedures, and basic maintenance. This section covers: About troubleshooting ■ When your radio won’t turn on ■ Identifying the radio’s audible tones ■ Viewing radio information ■ Removing the microphone ■ General care ■ Troubleshooting...
  • Page 138: About Troubleshooting

    About troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. When your radio won’t turn on If the red, green and orange LEDs on the control head do not light up when the radio is turned on, it is probable that power is not reaching the radio.
  • Page 139: Viewing Radio Information

    Viewing radio information Your radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes. Use the Radio info menu to view information such as the hardware and firmware version of your radio, function key settings, the radio serial number, and various radio identities.
  • Page 140: Removing The Microphone

    Removing the microphone For information on installing or removing your radio from a vehicle, refer to the Installation Guide. 1 Using your thumb or forefinger, lift up one of the corners of the microphone grommet and firmly (but gently) pull that corner until the seal comes away from the cavity.
  • Page 141: Directive 1999/5/Ce Declaration Of Conformity

    Directive 1999/5/CE Declaration of Conformity Dansk Italiano Undertegnede Tait Limited erklærer Con la presente Tait Limited dichiara che herved, at følgende udstyr TMBB1A, questo TMBB1A, TMBC0A, TMBH5A & TMBC0A, TMBH5A & TMBH7A overholder TMBH7A è conforme ai requisiti essenziali de væsentlige krav og øvrige relevante ed alle altre disposizioni pertinenti stabilite krav i direktiv 1999/5/EF.
  • Page 142: Tait Software Licence Agreement

    CD, downloaded from the instructions the computer carries out in Tait website, or provided in any other hardware. Executable code may also form, you agree to be bound by the refer to programs written in interpreted terms of this Agreement.
  • Page 143 Open Source Software are in the Open versions and new releases of the Source Software Licenses of the software provided by Tait; and (iii) may copyright owner and not in this contain one or more items of software Agreement. If there is a conflict owned by a third-party supplier.
  • Page 144 (vi) remove, or in any Licensee’s premises, books and way alter or obscure any copyright records, upon reasonable prior notice notice or other notice of Tait or third- to Licensee, during Licensee’s normal party licensor’s proprietary rights; (vii) business hours and subject to...
  • Page 145 Vulnerabilities. If Tait cannot correct Intellectual Property developed, the defect within a reasonable time, originated, or prepared by Tait in then at Tait option, Tait will replace the connection with providing the defective Software with functionally Software, Designated Products, equivalent Software, license to...
  • Page 146 Licensee has first Licensee's breach of this Agreement obtained from its Customer (and, if will result in irreparable harm to Tait for Licensee is acting as a subcontractor, which monetary damages would be from the interim transferee(s) and from inadequate.
  • Page 147 10.2. Licensee’s sole remedy against Tait and Licensee. No third party has Tait will be limited to breach of contract the right to make any claim or assert and Tait sole and total liability for any...
  • Page 148 Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and...

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