Cannot Receive Messages - Konica Minolta bizhub 362 User Manual

5
5.2

Cannot receive messages

When a document cannot be received, try to correct the problem by referring
to the table below. If the document still cannot be received properly even
after attempting to correct the problem, please contact your service
representative.
!
Detail
Refer to "Error message displayed" on page 5-6 or information regarding
error messages.
Refer to the "User's guide – Copy operations" provided with the FK-503
for problems such as jamming of originals, paper jams, poor image
quality or running out of toner.
Symptom
The received fax is blank.
The fax could be received, but
not printed.
5-4
Cause
Is there a problem with the tele-
phone connection or with the
caller's fax machine?
Did the caller load the pages
backwards?
Was the machine set for memo-
ry reception?
Has the machine been set not to
print received documents?
Other causes
Troubleshooting
Remedy
Check that the machine
can make clean copies. If
it can, have the caller send
the fax again.
Contact the caller.
Select the document, and
print it.
Select the setting to print
received documents.
Touch [Type] in the Job
List screen to check the
details of the transmission
error, and then refer to the
table of error codes.
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